Search
Related topics are listed below.
Combined Message Catalog
Combined Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause Action 18100 DEBUG qwk_global_lock: file=%s, line=%d 18101 DEBUG qwk_global_unlock: file=%s,…
DataKeeper GUI (SDRSnapIn) Message Catalog
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Driver (ExtMirr) Message Catalog » DataKeeper GUI (SDRSnapIn) Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause Action 0 Error SDRDataKeeperService: Mirror creation failed, rolling back the job endpoint. 0 Warning…
DataKeeper Service (ExtMirrSvc) Message Catalog
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Service (ExtMirrSvc) Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause/Action 17 Info The SIOS DataKeeper Service version %1 is starting. 18 Warning The SIOS DataKeeper Service has been…
DataKeeper Driver (ExtMirr) Message Catalog
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Driver (ExtMirr) Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause Action 1 Info The SteelEye DataKeeper driver version 7.0 has started successfully. 2 Error The…
LB Health Check Message Catalog
Recovery Kits » Recovery Kit for Load Balancer Health Check Administration Guide » LB Health Check Message Catalog
Use Control F to search for a specific error code in each catalog. To search for any error code, select the Search button at the top right of the screen. Code Severity …
Reconfiguring Quorum
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Reconfiguring Quorum
Reinitialization is necessary for any changes to the cluster made after initial quorum configuration. Examples of this include: adding or removing cluster nodes adding or removing commpaths between cluster nodes participating in quorum changing quorum parameter…
LifeKeeper Quorum
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum
Quorum/Witness Quorum/Witness functionality, combined with the existing failover process of the LifeKeeper core, allows system failover to occur with a greater degree of confidence in situations where total network failure could be common. This effectively means that…
Recovery Kit for JP1/AJS Message Catalog
Recovery Kits » Recovery Kit for JP1/AJS Administration Guide » Recovery Kit for JP1/AJS Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause Action 141000 ERROR Config value is invalid (key=”%s”, value=”%s”, rc=%d) The property setting value is invalid.…
Recovery Kit for Oracle Cloud Infrastructure Message Catalog
Recovery Kits » Recovery Kit for Oracle Cloud Infrastructure Administration Guide » Troubleshooting » Recovery Kit for Oracle Cloud Infrastructure Message Catalog
Use Control F to search for a specific error code in each catalog. To search for any error code, select the Search button at the top right of the screen. Code Severity …
Quorum Parameters List
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Quorum Parameters List
The table below lists the Quorum parameters. These values are tuned by editing the %LKROOT%/etc/default/LifeKeeper configuration file. Parameter Name Meaning Setting Value Default Value When to Apply Notes QUORUM_MODE…
Message Catalogs
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs
DataKeeper Service (ExtMirrSvc) Message Catalog DataKeeper Driver (ExtMirr) Message Catalog DataKeeper GUI (SDRSnapIn) Message Catalog
Message Bar
LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Message Bar
The message bar appears beneath the status window. It is used for displaying messages in a single text line. Messages such as “Connecting to Server X“ or “Failure to connect to Server X“ might be displayed. To hide the message bar, clear the…
Viewing Message History
LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Viewing Message History
On the View Menu, click History. The Message History dialog is displayed (see below). If you want to clear all messages from the history, click Clear. Click OK to close the dialog box. The Message History dialog displays the most recent messages from the…
Recommended Settings for Using S3 Quorum
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Storage Mode » Recommended Settings for Using S3 Quorum
LifeKeeper for Windows periodically issues signed URLs internally when accessing Amazon S3 QWK objects. Issuing signed URLs consumes more computing resources than usual. Installing the AWS.Tools.S3 module in the PowerShell bundled with the operating system can reduce…
Failed to create the file needed for quorum
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to create the file needed for quorum
Failed to create the file needed for quorum Error/Message Process: qwk_storage_server.exe(11532) *ERROR* (No. 18130) ‘CreateFile’ for \\\ failed: 5 Description Error code “5” is “Access Denied” meaning the quorum process did not have…
Split-brain Can Occur in DataKeeper Even When Quorum/Witness is Configured
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Split-brain Can Occur in DataKeeper Even When Quorum/Witness is Configured
Description Even when split-brain countermeasures are implemented in LifeKeeper, if all communication paths are disconnected and the active node loses Quorum, there may be cases where the DataKeeper volume resource (mirror volume) enters a “split-brain…
GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt
LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt
Symptom NoRouteToHostException Message Generated During Connection Attempt. A socket could not be connected to a remote host because the host could not be contacted. Solution Typically, this indicates that some link in the network between the local and remote…
GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt
LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt
Symptom Unknown Host Exception Message Generated During Connection Attempt. The LifeKeeper GUI Client and Server use Java RMI (Remote Method Invocation) technology to communicate. For RMI to work correctly, the client and server must use resolvable hostname or IP…
Storage Mode
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Storage Mode
With this mode each node writes information about itself to a shared storage device on a regular basis and periodically reads the information written by the other nodes. A cluster is considered to have quorum consensus when a majority of nodes are able to access the…
Introduction – About this Document
Introduction – About this Document
Purpose and Audience This document provides comprehensive information regarding the installation, configuration, and operation of LifeKeeper. It is intended for IT professionals, system administrators, and support staff responsible for the design, implementation,…
2 Node Cluster with a Separate Witness Node
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Majority Mode » 2 Node Cluster with a Separate Witness Node
Quorum checking is performed via LifeKeeper for Windows communication paths. A node has quorum when it is able to communicate with the majority of the nodes in the cluster. This quorum mode is available on clusters with three or more nodes. A node dedicated for witness…
Majority Mode
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Majority Mode
Quorum checking is performed via LifeKeeper communication paths. A node has quorum when it is able to communicate with the majority of the nodes in the cluster. This quorum mode is recommended for clusters with an odd number of nodes. Majority Mode Configuration Set…
Settings and Operations Considerations with this configuration
LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Multi-VPC Cluster Configuration Using AWS VPC Peering Connections Quick Start Guide » Settings and Operations Considerations with this configuration
In addition to the Requirements, please note the following topics. Considering the Use of LifeKeeper Quorum Since I/O fencing using shared volumes is not available in the AWS environment, a split-brain cannot be prevented without the help of LifeKeeper Quorum. For…
Bug Fixes / Hotfixes
LifeKeeper for Windows Release Notes » Bug Fixes / Hotfixes
The following is a list of the latest bug fixes and enhancements. v10.0.1 Bug Fixes Product Bug Description DataKeeper PW-16856 Proper handling of pagefile PNP IRP v10.0.0 Bug Fixes Product Bug…
Known Issues and Workarounds
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds
Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Split-brain…
Storage and Adapter Requirements
LifeKeeper for Windows Installation Guide » Planning Your LifeKeeper for Windows Environment » Storage and Adapter Requirements
LifeKeeper for Windows configurations may use the facilities of shared SCSI host adapters and shared disk hardware to switch resources from a failed server to a designated backup server. A Fibre Channel Storage Area Network (SAN) may also be used to switch resources…
Generic ARK for AWS Transit Gateway Parameters List
LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Multi-VPC Cluster Configuration Using AWS Transit Gateway Quick Start Guide » Generic ARK for AWS Transit Gateway Parameters List
The table below explains the parameter names and their meanings for the Generic ARK for AWS Transit Gateway. These values can be configured by editing the %LKROOT%\etc\default\LifeKeeper configuration file. Since the Generic ARK for AWS Transit Gateway components do…
How to Setup Amazon FSx for NetApp ONTAP
LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » How to Setup Amazon FSx for NetApp ONTAP
This document describes how to set up LifeKeeper to use Amazon FSx for NetApp ONTAP. LifeKeeper accesses it via the iSCSI protocol and uses it as a shared disk. Amazon FSx for NetApp ONTAP can be accessed via the iSCSI protocol or NFS as a shared disk from LifeKeeper.…
Generic ARK for AWS Transit Gateway Error Codes
LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Multi-VPC Cluster Configuration Using AWS Transit Gateway Quick Start Guide » Generic ARK for AWS Transit Gateway Error Codes
The following Generic ARK for AWS Transit Gateway message catalog lists all messages that may appear during the use of the Generic ARK for AWS Transit Gateway. Code Severity Message Cause/Action 127001 ERROR Amazon…
Known Issues and Restrictions
LifeKeeper for Windows Release Notes » Known Issues and Restrictions
Known Issues During an upgrade, the GUI shows the incorrect state for the target server When upgrading to LifeKeeper version 8.10.1 or newer from version 8.10.0 or earlier, the target server status will show an incorrect state. Please see this Known Issues and…
Relocation of Intent Log
LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log
To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. *Note: DataKeeper only supports bitmaps on NTFS filesystems. If the bitmaps are on…
lk_err
LifeKeeper for Windows Technical Documentation » Administration » Man Pages » lk_chg_value » lk_err
Synopsis lk_err -c Category -n Error number -p Process Name [-d {TO_LOG |TO_STDERR}] ”Message” Description This utility is used within recovery scripts to log errors to the Microsoft Event Log. It also prints messages to stderr. The arguments are: Category.…
Viewing Resource Tags and IDs
LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Viewing Resource Tags and IDs
A resource’s tag and ID can be viewed quickly by positioning the cursor over a resource icon in the status window and clicking the left mouse button once (single-click). The resource tag and ID of the server having the lowest priority number are displayed in the…
DataKeeper Troubleshooting
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting
The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Most Common…
View Menu
LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » View Menu
Expand Tree. Expand the status table to show all resources in all hierarchies. Collapse Tree. Collapse the status table to show only the top resource in each hierarchy. Row Height. Modify the row viewing size of the resources in the resource hierarchy tree and…
IIS Resource Hierarchy Creation Error
LifeKeeper for Windows Technical Documentation » Troubleshooting » IIS Resource Hierarchy Creation Error
Symptom When creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…
DataKeeper Volume Not Available as Cluster Resource Type
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type
WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…
Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…
System Event Log – Create Mirror Failed in the GUI
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI
Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.
sendevent
LifeKeeper for Windows Technical Documentation » Administration » Man Pages » lk_chg_value » sendevent
Synopsis %LKROOT%\bin\sendevent -C class-of-event -E event -m monitor-name -nname-of-obj-inst [-s severity] Description The event notification facility consists of two parts: an event notification mechanism (%LKROOT%\bin\sendevent) and an application registration…
New Resources Offline But Unlocked
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » New Resources Offline But Unlocked
WSFC Server – Newly Created Resources Appear Offline But Are Unlocked Error/Message Newly created resources appear offline but are unlocked. Description The new resource is always offline and unlocked before it is used. Suggested Action Switch the resource…
Common Tasks
LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks
This section covers basic tasks that can be performed by any user. __________________________________________________________________________________________________________________________________________________ Connecting To A Cluster Disconnecting From a…
Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI
Error/Message Extending a Volume in LifeKeeper for Windows: Cause/Workaround This is caused by a mirror remnant on the target system that needs to be removed with cleanupmirror (run on the source and then on the target)
Installation – Access is Denied
LifeKeeper for Windows Technical Documentation » Troubleshooting » Installation – Access is Denied
Symptom During upgrade or re-installation, LifeKeeper for Windows generates “Access is denied” error message. Solution The LifeKeeper for Windows services have not all stopped. This can occur if Setup was unable to stop the LifeKeeper for Windows services. Open…
MaxResyncPasses Value
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » MaxResyncPasses Value
If, during a volume resynchronization, the number of passes made through the intent log exceeds the MaxResyncPasses registry value (200 by default), SIOS DataKeeper logs a message to the Event Log indicating that the resync process is taking too many passes and…
Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541
Recovery Kits » Recovery Kit for Oracle Database Administration Guide » Oracle Troubleshooting Tips » Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541
Insight Oracle connect issues indicate Oracle TNS setup issues are not caused by LifeKeeper. Suggestion Do the following: Read the specific Oracle error and message Using Oracle Net Manager, make certain that the listener and the TNS names are configured…
Upgrading Generic Application Kit for Load Balancer Health Checks to LB Health Check Kit
Recovery Kits » Recovery Kit for Load Balancer Health Check Administration Guide » Upgrading Generic Application Kit for Load Balancer Health Checks to LB Health Check Kit
*The LifeKeeper LB (Load Balancer) Health Check Kit replaces the Generic Load Balancer (GenLB) Recovery Kit. The GenLB recovery kit was a collection of action scripts available for download for 8.9.2 to be used with a generic application (gen/app) resource. The GenLB…
Troubleshooting
LifeKeeper for Windows Technical Documentation » Troubleshooting
The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Antivirus…
Configuring a Pluggable Database with Oracle Multitenant
Recovery Kits » Recovery Kit for Oracle Database Administration Guide » Oracle Resource Configuration Tasks » Configuring a Pluggable Database with Oracle Multitenant
LifeKeeper can protect the pluggable database (“PDB”) as well as the Oracle database server provided that the Oracle database supports the Oracle Multitenant architecture and protects the container database (“CDB”), Checking CDB and PDB Oracle resources…
Common Hardware Components
LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper for Windows Configurations » Common Hardware Components
All LifeKeeper for Windows configurations share these common components as illustrated in the diagram below: Server Groups. The basis for the fault resilience provided by LifeKeeper for Windows is clustered Windows servers. The servers, also referred to as…
Most Common LifeKeeper for Windows Networking Solutions
LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Networking Solutions
The following are the most commonly requested networking related solutions. LifeKeeper GUI Running Slow Issue: When should I use the Interface metric for a specific NIC? Solution: For LifeKeeper GUIs that are performing slowly (and/or showing question marks for…
User Interface – Failed to Create Mirror
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror
User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…
Updating Oracle Username and Password for LifeKeeper
Recovery Kits » Recovery Kit for Oracle Database Administration Guide » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper
During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle username and password for that instance of Oracle. Should the password of this username change at some point in the future, the LifeKeeper Oracle resource must be updated on all systems…
Unknown User Name or Bad Password
LifeKeeper for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password
Access Denied: Unknown User Name or Bad Password Symptom If a LifeKeeper for Windows client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that…
Failed to Create Mirror
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to Create Mirror
User Interface – Failed to Create Mirror – Application Event Log Error/Message Logged in the Application Event Log: File: .\GuiThread.cpp Line: 3099 Attempt to connect to remote system REMOTESERVER failed with error 5. Please ensure that the local…
Deleting a Hierarchy from All Servers
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Deleting a Hierarchy from All Servers
Select a server-specific resource instance in the hierarchy that you want to delete, and then select Delete Resource Hierarchy from the resource context menu or resource context toolbar. The dialog will display a message verifying the hierarchy you have specified…
UPDATEVOLUMEINFO
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » UPDATEVOLUMEINFO
EMCMD UPDATEVOLUMEINFO This command causes the SIOS DataKeeper service to query the driver for the correct mirror state. This command is useful if the DataKeeper GUI displays information that appears to be incorrect or not up-to-date. Note: The SIOS DataKeeper…
Generic ARK for HULFT Messages List
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Generic Application Resource Scripts » Generic ARK for HULFT Administration Guide » Generic ARK for HULFT Messages List
The following is a list of messages output by the script. Each message is written to the event log. Code Category Message Description 51050000 WARN $service_name : Changed the startup type to demand The startup type for…
Creating a Communication Path
LifeKeeper for Windows Technical Documentation » Administration » Administrator GUI Tasks » Creating a Communication Path
Before configuring a LifeKeeper for Windows communication path between servers, verify the hardware and software setup. See the Configuration section for requirements. Configuration Notes For greater than two-server clusters, use multiple TCP/IP comm paths for…
Restore and Health Check Account Failures
LifeKeeper for Windows Technical Documentation » Troubleshooting » Restore and Health Check Account Failures
Symptom Some recovery kits monitor protected resources by performing query operations that simulate user and/or client activity. This provides LifeKeeper for Windows with accurate status information about a protected application or service. It also requires that a…
AWS ECC Resource Monitoring and Configuration
Recovery Kits » Recovery Kit for Amazon EC2™ Administration Guide » Recovery Kit for EC2™ Configuration » AWS ECC Resource Monitoring and Configuration
Route Table scenario (Backend Cluster): The recovery kit uses AWS CLI to perform the monitoring of the Route Table settings to enable an access from clients within the VPC to the protected IP resources. The recovery kit ensures that the target of the IP resources for…
LifeKeeper GUI Server and Client Components
LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components
The LifeKeeper GUI server is initialized on each LifeKeeper for Windows server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…
LifeKeeper GUI User Accounts
LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI User Accounts
All LifeKeeper GUI users must belong to LifeKeeper for Windows security groups. The LifeKeeper for Windows administrator for a cluster can use local groups and user accounts on each server, or you can set up domain groups and users with local logon privileges. Logging…
Unable to Determine Previous Install Path
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Unable to Determine Previous Install Path
Installation – Fatal Error: Unable to Determine Previous Install Path Error/Message Fatal Error: Unable to determine previous install path. DataKeeper cannot be uninstalled or reinstalled. Description When performing a “Repair” or…
Extending an Oracle Hierarchy
Recovery Kits » Recovery Kit for Oracle Database Administration Guide » Oracle Resource Configuration Tasks » Extending an Oracle Hierarchy
This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option in which case you should refer to Step 2 below. On the Edit menu, select Resource, then Extend Resource Hierarchy. The Pre-Extend Wizard…
Maintaining SQL Server Login and Passwords
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » SQL Server Hierarchy Administration » Maintaining SQL Server Login and Passwords
During the creation of a LifeKeeper for Windows SQL resource, the user must enter a SQL administrative username and password for that instance of Microsoft SQLServer. Should the password of this username change at some point in the future, the SQL resource must be…
Installation of the iSCSI Target
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target
From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…
IIS Troubleshooting
Recovery Kits » Recovery Kit for Microsoft Internet Information Services Administration Guide » IIS Troubleshooting
SYMPTOM: Identical IIS sites exist on both the primary server and the backup server, but the sites do not appear in the Site Name list in the Create Resource Hierarchy dialog. SOLUTION: Verify that the same optional parameters are specified on both servers and…
Java Mixed Signed and Unsigned Code Warning
LifeKeeper for Windows Technical Documentation » Troubleshooting » Java Mixed Signed and Unsigned Code Warning
Symptom When loading the LifeKeeper Java GUI client applet from a remote system, the following security warning may be displayed: Enter “Run” and the following dialog will be displayed: Block? Enter “No” and the LifeKeeper GUI will be allowed to…
SQLAgent Service Fails to Start
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » Troubleshooting » SQLAgent Service Fails to Start
SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where LifeKeeper for Windows is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…
Using a Non-Admin Local System Account on Target System
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » SQL Server Installation » Using a Non-Admin Local System Account on Target System
There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…
Extending a SQL Hierarchy
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » SQL Server Installation » Extending a SQL Hierarchy
This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…
Starting and Stopping LifeKeeper
LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Starting and Stopping LifeKeeper
Because LifeKeeper is typically started automatically after installation and each time the server is booted, you should not normally need to start/stop LifeKeeper. (The only exception is if you chose to do a Custom installation and opted not to start LifeKeeper at that…
ISPOTENTIALMIRRORVOL
LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » ISPOTENTIALMIRRORVOL
EMCMD ISPOTENTIALMIRRORVOL This command checks to determine if a volume is a candidate for mirroring. The command may only be run on the local system. The parameters are: This should be the local system. The drive letter of the…
Unextending a Hierarchy
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Unextending a Hierarchy
The Unextend Resource Hierarchy option removes a complete hierarchy, including all of its resources, from a single server. This is different than the Delete Resource Hierarchy selection which removes a hierarchy from all servers. When using Unextend Resource…
SIOS DataKeeper Intent Log
LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log
SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…
Extending Resource Hierarchies
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Extending Resource Hierarchies
The LifeKeeper for Windows Extend Resource Hierarchy option copies an existing hierarchy from one server and creates a similar hierarchy on another LifeKeeper for Windows server. Once a hierarchy is extended to other servers, cascading failover is available for that…
Split-Brain Recovery
LifeKeeper for Windows Technical Documentation » User Guide » Data Replication » Split-Brain Recovery
After the system’s comm paths have been restored and the servers detect that the volumes are in the Split-Brain state, you will have to perform the Split-Brain Recovery procedure below. Note: If multiple volumes are detected in different resource hierarchies,…
Recovering After a Failover
LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Recovering After a Failover
After LifeKeeper for Windows performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When LifeKeeper for Windows on Server B performs a failover recovery from Server A, status…
GUI Error Messages
LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Error Messages
Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…
Replicated Volume Switchover Failure
LifeKeeper for Windows Technical Documentation » Troubleshooting » Replicated Volume Switchover Failure
Description If the DELETEMIRROR command fails during switchover of a replicated volume, the following error message will display in the Output panel: WARNING (No. 12104) Delete mirror action for volume R: failed with status 51 (command=C:/SDR/EMCmd10.10.1.2…
Extend of a SQL Resource Fails
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » Troubleshooting » Extend of a SQL Resource Fails
Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…
GUI Overview
LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview
The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…
Starting LifeKeeper
LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Starting LifeKeeper
With a typical installation, LifeKeeper is started automatically when the server is booted. Your applications are brought up in a protected state. When LifeKeeper starts, it also starts the LifeKeeper GUI Server. The LifeKeeper GUI client is launched from a web…
Creating Resource Hierarchies
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies
Select the server, and then select Create Resource Hierarchy from the server context menu or server context toolbar. A dialog entitled Create Protected Application will appear with a list of all recognized recovery kits installed within the cluster. Select the…
Perl 5.8.8 to Perl 5.32.1 Upgrade
LifeKeeper for Windows Technical Documentation » Troubleshooting » Perl 5.8.8 to Perl 5.32.1 Upgrade
The LifeKeeper for Windows v8.10.1 release includes an upgraded Perl version from 5.8.8 to 5.32.1. The new version has many new features and enhancements. The new features in 5.32.1 can be found in the perldoc documentation. For a more concise Perl 5 history, see Perl…
Verifying Server Specifications
LifeKeeper for Windows Installation Guide » Planning Your LifeKeeper for Windows Environment » Verifying Server Specifications
Ensure that you have the correct version and/or capacity of the components described in the following page for each LifeKeeper for Windows server. Operating Systems Note: All servers within a cluster should be running the same version of Windows. *Operating system…
Recovery Kit Installation
Recovery Kits » Recovery Kit for Microsoft SQL Server Administration Guide » SQL Server Installation » Recovery Kit Installation
The LifeKeeper for Windows Microsoft SQL Server Recovery Kit is distributed via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface. Before continuing, please preview the following: Hierarchy…
Expanding and Collapsing A Resource Hierarchy Tree
LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree
The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …
DNS Resource Requirements
LifeKeeper for Windows Installation Guide » Setting Up Your LifeKeeper for Windows Environment » DNS Resource Requirements
The DNS Recovery Kit included with the LifeKeeper for Windows Core product provides a mechanism to update DNS A and PTR records of the primary server or a LifeKeeper alias name on the DNS servers in your configuration. The DNS resource allows the user to select the A…
Creating an LB Health Check Resource
LifeKeeper for Windows in a Cloud Environment » LifeKeeper for Windows Step by Step Guide for Google Cloud » Creating an LB Health Check » Creating an LB Health Check Resource
!Please be sure to verify the following are in place in order to minimize issues moving forward with the creation of an LB Health Check resource: 1. A Windows firewall rule to allow access to the ILB port (12345) 2. A Google Firewall rule that lists the address…
Upgrading LifeKeeper for Windows
LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Upgrading LifeKeeper for Windows
*v10.0 refers to all v10.0.x product versions. !Before upgrading to v10.0.0, see this Known Issue. !Before upgrading from v8.10.2 or v8.11.0 to releases v10.0.0 or later, see this Known Issue. You may upgrade from previous versions of LifeKeeper for Windows while…
Configuration Using a Load Balancer in AWS
LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Configuration Using a Load Balancer in AWS
Overview When configuring LifeKeeper on AWS, typically the Recovery Kit for EC2 or Recovery Kit for Route 53 is used. Both use the AWS CLI to control AWS services; however, there are some cases where these kits cannot be used. You do not want to make configuration…
Creating a LAN Manager Resource Hierarchy
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Creating a LAN Manager Resource Hierarchy
!Lan Manager is no longer supported and will be removed from LifeKeeper in a future release. It is not available in the new LifeKeeper Web Management Console (LKWMC). The LAN Manager Recovery Kit provides a way to create a computer alias name with associated file…
Extending a PostgreSQL Hierarchy
Recovery Kits » Recovery Kit for PostgreSQL Administration Guide » Server Configuration Considerations » Extending a PostgreSQL Hierarchy
This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…
Create an IIS Resource Hierarchy
Recovery Kits » Recovery Kit for Microsoft Internet Information Services Administration Guide » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy
Before creating an IIS resource hierarchy, ensure that the associated volume resources and IP address resources (if required) have already been created. To create an IIS resource on the primary node, complete the following steps: From the dropdown list accessed by…
Taking Volume Resources In and Out Of Service
LifeKeeper for Windows Technical Documentation » User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service
Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…
ins_remove
LifeKeeper for Windows Technical Documentation » Administration » Man Pages » LCDI Instances » ins_remove
ins_remove [-d destsys] [-R roottag] [-a appname] [-r restyp][-t tag] [-i id] [-v] [-I] [-N] [-G] Removes resource instance(s) on system destsys from the configuration database. Associated dependencies and equivalencies will also be removed. If destsys is not…
Incomplete Resource Priority Modification
LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Editing Resource Priorities » Incomplete Resource Priority Modification
A hierarchy in LifeKeeper for Windows is defined as all resources associated by parent/child relationships. For resources that have multiple parents, it is not always easy to discern from the GUI all of the root resources for a hierarchy. In order to maintain…
Creating Clients
LifeKeeper for Windows in a Cloud Environment » Microsoft Azure Guide » Building a Virtual Environment in Azure » Creating Clients
In Azure Home > Virtual machines, click Add and create a virtual machine for the client with the settings shown in the following table. The virtual machine is created using the same method as for cluster nodes, so a screenshot is omitted here. Note that the red…