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AWS Direct Connect Quick Start Guide
AWS Direct Connect Quick Start Guide
The AWS Direct Connect Quick Start Guide is only available in Japanese.
AWS VPC Peering Connections Quick Start Guide
AWS VPC Peering Connections Quick Start Guide
The AWS VPC Peering Connections Quick Start Guide is only available in Japanese.
SIOS Protection Suite for Windows Quick Start Guide
SIOS Protection Suite for Windows Quick Start Guide
This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper, LifeKeeper and the optional SIOS Protection Suite Microsoft SQL Server…
DataKeeper User Guide
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide
The topics in this section are designed to be a reference for you as you get started using SIOS DataKeeper, helping you identify the type of configuration you are interested in implementing and providing detailed instructions for effectively using your SIOS DataKeeper…
DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper
Your information resource for SIOS DataKeeper Standard Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS DataKeeper Standard Edition. We welcome your suggestions and feedback. To help us continue to improve our documentation,…
User Guide
SIOS Protection Suite for Windows Technical Documentation » User Guide
The User Guide is a complete, searchable resource containing detailed information on the many tasks that can be performed within the LifeKeeper GUI. The User Guide is broken up into the following areas: LifeKeeper GUI – These topics give an overview and…
DataKeeper Troubleshooting
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting
The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…
DataKeeper Administration
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration
The topics in this section provide detailed instructions for performing DataKeeper administration tasks. _____________________________________________________________________________________________________________________________________________________ DataKeeper…
DataKeeper Components
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components
SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror endpoints. DataKeeper Service…
DataKeeper Configuration
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration
Requirements/Considerations The topics in this section identify several prerequisites to be aware of before implementing your DataKeeper configuration. Sector Size Network Bandwidth Network Adapter Settings DataKeeper Service Log On ID and Password…
Microsoft Azure Guide
Microsoft Azure Guide
This guide walks you through creating the following configuration as an example of using a cluster environment on the Azure cloud. SPS cluster (2-node cluster) Multi-NIC configuration Shared data space (using data mirroring through DataKeeper…
DataKeeper Notification Icon
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Notification Icon
Mirror Status Notification The DataKeeper Notification Icon is an application that will show a summary of your DataKeeper mirrors in the Windows Notification Tray. The icon displayed indicates what conditions have been detected, with the following priority. Error:…
DataKeeper Target Snapshot
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Target Snapshot
Overview DataKeeper’s target snapshot feature, integrated with both DataKeeper and DataKeeper Cluster Edition, is the process of creating point in time copies of replicated volumes allowing access to data on a standby cluster node without interrupting data…
DataKeeper Volume Resize
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » DataKeeper Volume Resize
DataKeeper allows users to extend and shrink their DataKeeper volumes dynamically while retaining mirror settings. Once the resize is complete, a partial resync will be performed. Note: This resize procedure should be performed on only one volume at a time. !WARNING …
DataKeeper Volume Resize Restriction
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » DataKeeper Volume Resize Restriction
The DataKeeper volume resize procedure should be performed on only one volume at a time.
Most Common DataKeeper Solutions
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Most Common DataKeeper Solutions
The following are the most commonly requested DataKeeper related solutions. Remove a DataKeeper Resource from LifeKeeper Scenario: Remove an existing DataKeeper Resource/Mirror from LifeKeeper/SPS: Without impacting the existing resources in LifeKeeper/SPS, i.e.…
Setting Up SIOS DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper
Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…
Setting Up SIOS DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Setting Up SIOS DataKeeper
Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…
DataKeeper Event Log Notification
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DataKeeper Event Log Notification
The Event Log notification is a mechanism by which one or more users may receive email notices when certain events occur. The Windows Event Log can be set up to provide notifications of certain DataKeeper events that get logged. *Note: This option is only available…
SIOS DataKeeper Intent Log
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log
SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…
SQLAgent Service Fails to Start
Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start
SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where SIOS Protection Suite is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…
SIOS Protection Suite Installation Guide
SIOS Protection Suite Installation Guide
The topics in this Installation Guide will assist in defining your SIOS Protection Suite cluster environment. Once your requirements have been determined and your SIOS Protection Suite configuration has been mapped, these topics will assist you in setting up, licensing…
DataKeeper Service (ExtMirrSvc) Message Catalog
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Service (ExtMirrSvc) Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause/Action 17 Info The SIOS DataKeeper Service version %1 is starting. 18 Warning The SIOS DataKeeper Service has been…
DataKeeper Driver (ExtMirr) Message Catalog
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Driver (ExtMirr) Message Catalog
Use Control F to search for a specific error code. Code Severity Message Cause Action 1 Info The SteelEye DataKeeper driver version 7.0 has started successfully. 2 Error The…
Remove DataKeeper Storage from LifeKeeper
SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Remove DataKeeper Storage from LifeKeeper
To remove an existing DataKeeper Resource/Mirror from LifeKeeper/SPS: Without impacting the existing resources in LifeKeeper/SPS, i.e. File Shares, Oracle, SQL, DNS Without having to run various emcmd commands, e.g. deletelocalmirroronly, cleanupmirror Note:…
Bitlocker Does Not Support DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Bitlocker Does Not Support DataKeeper
According to Microsoft, Bitlocker is not supported to work with Software RAID configurations. Since DataKeeper is essentially a software RAID 1, Microsoft does not support Bitlocker working with DataKeeper. Note: EFS (Encrypting File System) and TDE (Transparent Disk…
Using EMCMD with SIOS DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper
The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…
Using DKPwrShell with SIOS DataKeeper
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper
SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…
Error 1265 when running DataKeeper Takesnapshot
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection » Error 1265 when running DataKeeper Takesnapshot
PROBLEM: Taking a snapshot when running the command on the target system with DataKeeper fails with error 1265. C:\Program Files (x86)\SIOS\DataKeeper>emcmd (target-server-name) TAKESNAPSHOT (volume-letter of mirrored volume) Status = 1265 emcmd (target system…
LifeKeeper GUI won’t start with OpenJDK
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » LifeKeeper GUI won’t start with OpenJDK
When running OpenJDK version “18.0.1.1” on LifeKeeper, the following error is received: Error/Message ABOUT TO EXEC C:/LK/bin/sh.exe “C:/LK/bin/lkGUIapp.sh” Successfully created process with PID=19572. openjdk version “18.0.1.1”…
Recovery Kit for EC2™ Administration Guide
Application Recovery Kits » Recovery Kit for EC2™ Administration Guide
The Recovery Kit for EC2™ provides a mechanism to recover an Elastic IP from a failed primary server to a backup server. It also provides a mechanism to enable the IP Recovery Kit to work in multiple availability zones. Please see the Principles of Operation for a…
Creating a DataKeeper Volume Resource in WSFC
Creating a DataKeeper Volume Resource in WSFC
Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…
LifeKeeper Single Server Protection for Windows Installation Guide
LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Installation Guide
About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…
DataKeeper Intent Log files on AWS Ephemeral Storage
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Intent Log files on AWS Ephemeral Storage
DataKeeper systems that are running on AWS instances which are configured with local instance storage (i.e. ephemeral disks) can use the instance storage to store DataKeeper intent log files (i.e. bitmap files). It is important to be sure that when using AWS ephemeral…
DataKeeper Volume Not Available as Cluster Resource Type
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type
WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…
DataKeeper Service Log On ID and Password Selection
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection
During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…
Modifying Quick Check Interval, Deep Check Interval and Local Recovery
Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Modifying Quick Check Interval, Deep Check Interval and Local Recovery
The default values for the quick check interval, deep check interval and local recovery may be modified after the resource has been placed under LifeKeeper protection by using the LifeKeeper GUI. To change the default values, right-click on the resource and select the…
Start and Stop PostgreSQL Server Only Through SIOS Protection Suite
Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite
Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…
Start and Stop SQL Server Only Through SIOS Protection Suite
Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through SIOS Protection Suite
Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the SIOS Protection Suite administration…
Using Microsoft iSCSI Target With DataKeeper on Windows 2012
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012
The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …
Antivirus Software Exclusion List for LifeKeeper and DataKeeper for Windows
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Antivirus Software Exclusion List for LifeKeeper and DataKeeper for Windows
Description Antivirus software stops LifeKeeper from updating a LifeKeeper registry key. Antivirus software also quarantines LifeKeeper and DataKeeper executables causing LifeKeeper and DataKeeper not to run properly. Suggested Action List of things to exclude in…
Remove DataKeeper Storage from a Windows Server Failover Cluster Role
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Remove DataKeeper Storage from a Windows Server Failover Cluster Role
To remove an existing DataKeeper Resource/Mirror from Windows Server Failover Clustering: Without impacting the existing role in WSFC, i.e. File Shares, SAP, Oracle, SQL Without having to run various emcmd commands, e.g. deletelocalmirroronly,…
DataKeeper Does Not Support Lowercase Drive Letters as Mirror Endpoint for Jobs
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Does Not Support Lowercase Drive Letters as Mirror Endpoint for Jobs
Lowercase volume letters for jobs in Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ExtMirr\Parameters\Jobs is not compatible with DataKeeper. If the drive letters become lowercase, they will need to be manually changed to uppercase in the registry. If…
Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines
Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…
Non-ASCII Characters are not Permitted in the DataKeeper Job Name or Description Fields
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Non-ASCII Characters are not Permitted in the DataKeeper Job Name or Description Fields
Description Using non-ASCII characters in the DataKeeper Job Name or Description fields will result in errors in LifeKeeper Administration of that Job.
Installing and Configuring IIS with LifeKeeper
Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Installing and Configuring IIS with LifeKeeper
Before proceeding, you should have already configured your storage and networking according to the recommendations in the previous chapters of this guide. Installation Checklist The installation and setup sequence should be performed in the following order (more…
Hyper-V Host Cluster Error
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Hyper-V Host Cluster Error
Failover Cluster Error After Changing Virtual Machine Configuration While VM Is Clustered Description If Failover Cluster Manager is used to modify the VM configuration while the VM is clustered such as adding a Network Interface to the VM, “Refresh Virtual…
Before Installing Oracle
Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Before Installing Oracle
Before you install the Oracle software, the servers and storage must be configured and LifeKeeper must be installed on each server in the cluster. By doing so, you can then install Oracle onto a volume that is already LifeKeeper-protected. Replicated Storage…
SIOS Protection Suite for Windows Release Notes
SIOS Protection Suite for Windows Release Notes
SIOS Protection Suite for Windows Release Notes Version 8.8.1 (Version 8 Update 8 Maintenance 1) Released November 16, 2021 !IMPORTANT: During a review of the current releases of SIOS Protection Suite for Windows and DataKeeper Cluster…
Installation – Replicated Storage Systems
Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems
On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…
Changing the Network Interface Card (NIC)
Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)
The procedure for changing the Network Interface Card (NIC) will interrupt the web service. The basic reason for this is that the LifeKeeper IP hierarchy data includes the NIC model number. That piece of data cannot easily be changed, so the procedure is to remove and…
Upgrading SIOS Protection Suite
SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Upgrading SIOS Protection Suite
You may upgrade from previous versions of SIOS Protection Suite for Windows while preserving your resource hierarchies and mirrors by using the procedure below. Upgrade Procedure The following scenario illustrates the upgrade process when upgrading both LifeKeeper…
Manual Creation of a Mirror in WSFC
Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC
!Before creating an Empty Role, verify that your mirror(s) are Highly Available by confirming that they are listed in the Failover Cluster Manager\Storage Disk as Available Storage. If you do NOT see your mirror(s) listed as Available Storage, they are NOT Highly…
Mirror Creation and Cluster Configuration
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration
Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…
Safe Creation of a Shared-Storage Volume Resource
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource
DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…
Installing Core
SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Core
Installing the SIOS Protection Suite Core Software SIOS Protection Suite uses the Flexera InstallShield product to provide a standard installation interface. A license must be obtained and installed for each server in the cluster. We recommend that you read the SIOS…
Building an HA Cluster with SIOS Protection Suite for Windows
Microsoft Azure Guide » Building an HA Cluster with SIOS Protection Suite for Windows
Install SPS (Active System, Standby System) Contact SIOS to purchase SPS for Windows or obtain the evaluation version of the software. Email: sales@us.sios.com US: +1.617.245.6955 or toll-free (US) 866.318.0108 International: +1.617.245.6955 Place the…
Switchover and Failover with Multiple Targets
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Switchover and Failover with Multiple Targets
In a multiple target configuration, it is important to understand how DataKeeper mirrors will work in the following scenarios: Manual switchover to a target server Source server failure followed by a manual switchover to a target server Example: In the…
Relocation of Intent Log
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log
To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. *Note: DataKeeper only supports bitmaps on NTFS filesystems. If the bitmaps are on…
User Interface – Shows Only One Side of the Mirror
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror
If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…
Creating Mirrors With Shared Volumes
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Creating Mirrors With Shared Volumes
In order to properly configure DataKeeper in a shared volume configuration, use the DataKeeper GUI to connect to all systems where the shared volumes are configured. When connected, the DataKeeper GUI uses hardware signatures to automatically detect which volumes are…
Firewall Configurations
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Firewall Configurations
SIOS DataKeeper cannot function properly if the firewall settings for the source and target machines are not configured correctly. This means you will need to configure a rule for inbound and outbound connections on each server running SIOS DataKeeper as well as any…
User Interface – Failed to Create Mirror
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror
User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…
Using Disk Management
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using Disk Management
When using the Windows Disk Management utility to access SIOS DataKeeper volumes, please note the following: Using Disk Management to delete partitions that are being mirrored is not supported. Deleting a partition that is part of a SIOS DataKeeper mirror will yield…
Break
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Break
Breaking a mirror is similar to the Pause and Unlock function. It suspends mirror operation and unlocks the target volume for read/write access. The difference is that the Break operation marks all bits in the DataKeeper Intent Log as dirty, which forces a full…
Network Adapter Settings
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Network Adapter Settings
DataKeeper requires that “File and Printer Sharing for Microsoft Networks” be enabled on the network interfaces to make a NAMED PIPE connection and be able to run DataKeeper’s command line tool (EMCMD). To test if you can make a Named Pipe connection,…
Creating Mirrors With Multiple Targets
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Creating Mirrors With Multiple Targets
SIOS DataKeeper provides the ability to replicate data from a single source volume to one or more target volumes. In addition, DataKeeper also allows you to switch over control and make any of the target volumes become the source. Assuming you have already created a…
IMPORTANT NOTICE
SIOS Protection Suite for Windows Release Notes » IMPORTANT NOTICE
During a review of the current releases of SIOS Protection Suite for Windows and DataKeeper Cluster Edition, we discovered a memory leak issue in ExtMirrSvc.exe within DataKeeper. This issue is limited to SIOS Protection Suite for Windows and DataKeeper versions…
Creating a Generic Application Resource Hierarchy
SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a Generic Application Resource Hierarchy
Use this option to protect an application that has no associated recovery kit. Before Creating a Resource Hierarchy The first task is to create scripts for the five basic SIOS Protection Suite action functions: • Restore • Remove • Quick Check • Deep…
Renaming a Job
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Renaming a Job
Select the job in the left Console Tree pane of the main DataKeeper window. You can select Rename Job from the Actions pane or right-click on the selected job and choose Rename Job from the menu that displays. Enter the new Job Name and new Job…
Deleting a Job
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Deleting a Job
Select the job in the left Console Tree pane of the main DataKeeper window. You can select Delete Job from the Actions pane or right-click on the selected job and choose Delete Job from the menu that displays. Select Yes to delete the selected job and…
Silent Installation of SIOS Protection Suite
SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Silent Installation of SIOS Protection Suite
*Note: To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install SIOS Protection Suite for Windows silently through the use of the -silent command…
GETSERVICEINFO
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » GETSERVICEINFO
EMCMD GETSERVICEINFO This command retrieves version and other information about the SIOS DataKeeper service and driver that is running on the specified machine. The parameters are: This can be either the source or the target systems. Sample…
Event Log Considerations
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Event Log Considerations
It is important that SIOS DataKeeper be able to write to the Event Log. You should ensure that the Event Log does not become full. One way to accomplish this is to set the Event Log to overwrite events as needed: Open the Event Log. Right-click on System Log…
Continue and Lock
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Continue and Lock
This action locks the volume on the target system and then resumes the mirroring process. While the mirror is paused, writes on the source system are recorded in the SIOS DataKeeper Intent Log. When the Continue and Lock operation occurs, these changed blocks –…
Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…
Uninstalling SIOS Protection Suite for Windows
SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Uninstalling SIOS Protection Suite for Windows
Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…
Uninstalling SPS for Windows
SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Uninstalling SPS for Windows
Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…
Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration
SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration
If you uninstall SIOS Protection Suite on one of your systems, you will need to follow these steps. If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will…
Setup of iSCSI Initiator on Windows 2012
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012
Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…
Creating a Job
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Creating a Job
*Using non-ASCII characters in the DataKeeper Job Name or Description fields will result in errors in LifeKeeper Administration of that Job. If not already connected, connect to the server where you want to create a job. From the right Actions pane, select…
Network Bandwidth
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Network Bandwidth
Because DataKeeper can replicate data across any available network, special consideration must be given to the question, “Is there sufficient bandwidth to successfully replicate the volume and keep the mirror in the mirroring state as the source volume is updated…
Additional Setup Tasks for Extended Configurations
Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Additional Setup Tasks for Extended Configurations
If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). Configure two systems following the steps given in Installing and Configuring SQL Server with…
Known Issues and Workarounds
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds
Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…
Install and Configure SIOS Protection Suite and Recovery Kits
Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits
The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…
Synchronous and Asynchronous Mirroring
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Synchronous and Asynchronous Mirroring
SIOS DataKeeper employs both asynchronous and synchronous mirroring schemes. Understanding the advantages and disadvantages between synchronous and asynchronous mirroring is essential to the correct operation of SIOS DataKeeper. Synchronous Mirroring With synchronous…
Health Check Timeouts
SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Health Check Timeouts
SYMPTOM: Occasionally, SIOS Protection Suite is installed on a system that is not performing well. There are tell-tale signs of abnormal system behavior that SIOS Protection Suite can detect such as the health check processes not starting or ending properly. The most…
Determining what GPOs have been applied to a server
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Determining what GPOs have been applied to a server
Problem: Group Policy Objects are sometimes deployed or redeployed after a server is rebooted impacting the way the LifeKeeper (GUI) or DataKeeper may or may not perform. Solution: There are two methods: From Start\Run enter rsop.msc The console will provide…
Initial Synchronization of Data Across the LAN or WAN
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN
When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…
Performance Monitor Counters
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Performance Monitor Counters
SIOS DataKeeper provides counters that extend Performance Monitor with statistics about the status of mirroring on volumes. The counters are installed during the full installation of SIOS DataKeeper software. To access the counters, do the following: On a…
Creation of iSCSI Virtual Disks
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks
Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…
Changing the Compression Level of an Existing Mirror
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Changing the Compression Level of an Existing Mirror
The compression level of the mirror is set during mirror creation and applies to that specific mirror only. To change the compression level of an existing the mirror, edit the properties of the mirror from within the DataKeeper GUI. Select the mirror and click on…
Performing CHKDSK on a protected volume
SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Performing CHKDSK on a protected volume
Disk volumes that are under LifeKeeper protection do not have automatic boot-time CHKDSK performed on them. Administrators should occasionally perform CHKDSK on their volumes manually. To do this, follow these instructions: Take all resources that depend on the…
Using Volume Shadow Copy
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Using Volume Shadow Copy
Question Can Volume Shadow Copy (VSS) be Used with DataKeeper Volumes? Answer VSS Shadow Copy can be enabled for DataKeeper volumes. However, the following guidelines apply: VSS snapshot images must not be stored on a DataKeeper volume. Storing VSS snapshots on…
Verifying Network Configuration
SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Verifying Network Configuration
It is important to ensure that your network is configured and working properly before you install SIOS Protection Suite. There are several tasks you should do at this point to verify your network operation: You must ensure that every network interface card (NIC) has…
Error Messages Log
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Error Messages Log
Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…
Unable to Determine Previous Install Path
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Unable to Determine Previous Install Path
Installation – Fatal Error: Unable to Determine Previous Install Path Error/Message Fatal Error: Unable to determine previous install path. DataKeeper cannot be uninstalled or reinstalled. Description When performing a “Repair” or…
CLEANUPMIRROR
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » CLEANUPMIRROR
C:\Program Files (x86)\SIOS\DataKeeper\Support>cleanupmirror This command can only be run locally on a node and will remove all remnants of the mirror. When to use: For mirrors that were not removed from WSFC or the DataKeeper GUI To remove mirror remnants…
Restrictions
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions
Included below are restrictions associated with DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Bitlocker…
Bandwidth Throttle
SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Bandwidth Throttle
In bandwidth constrained networks, DataKeeper attempts to utilize all of the available network bandwidth. If DataKeeper is sharing the available bandwidth with other applications, you may wish to limit the amount of bandwidth DataKeeper is allowed to use. DataKeeper…