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Sybase ASE – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Sybase ASE – Known Issues / Restrictions

Description User Name/Password Issues: If the default user name is password-protected, the create UI does not detect this until after all validation is complete When creating the Sybase resource, you are prompted to enter the user name. The…

Updating Sybase ASE Parameters

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Administration » Updating Sybase ASE Parameters

When database parameters are updated for a Sybase ASE instance, it is necessary to check that all changes will allow the instance to function on all LifeKeeper servers in the cluster. If changes require the addition or deletion of LifeKeeper resources, such as file…

Sybase ASE Recovery Kit Administration

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Administration

Resource Hierarchy Administration Provides important recommendations for ongoing administration of the Sybase ASE hierarchy. The following tasks may be required after your resource hierarchies have been created. Modifying Protection for the Sybase Backup…

Sybase ASE Recovery Kit Overview

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Overview

The SIOS Protection Suite (SPS) for Linux Sybase ASE Recovery Kit provides a mechanism for protecting Sybase ASE Server instances within SPS. The Sybase ASE software, LifeKeeper Core and Sybase ASE Recovery Kit are installed on two or more servers in a cluster. Once…

Sybase ASE Active/Standby Considerations

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Sybase ASE Active/Standby Considerations

In an Active/Standby configuration, the backup server is not actively running the Sybase ASE but stands by in case the primary server experiences a failure. The following scenarios provide specific requirements that must be adhered to when protecting a Sybase ASE…

Sybase ASE Active/Active Considerations

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Sybase ASE Active/Active Considerations

In an Active/Active configuration, each server is actively running one or more Sybase ASE Servers, while acting as a backup for the other SPS server in case of failure. The following scenario provides specific requirements that must be adhered to in sequential order…

Install the Sybase ASE Software

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Install the Sybase ASE Software

Install the Sybase ASE software on all servers in the cluster using identical parameters/settings. Refer to the Installation Guide Adaptive Server for Linux for details. The following are additional recommendations to ensure that SPS will work with Sybase ASE: A…

Create the Sybase ASE Servers

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Create the Sybase ASE Servers

*NOTE: The Sybase Monitor Server is no longer supported with the Sybase ASE ARK v9.0.2 and later. Follow the instructions in your Installation Guide Adaptive Server for Linux for configuring the Sybase Adaptive Server, Monitor Server and Backup Server. The following…

Creating a Sybase ASE Resource Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Creating a Sybase ASE Resource Hierarchy

*Note: Make sure that the Sybase ASE is running on the primary server. Perform the following steps on the primary server: On the Edit menu, select Server, then Create Resource Hierarchy. The Create Resource Wizard dialog will appear. Select Sybase ASE…

Extending a Sybase ASE Resource Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Extending a Sybase ASE Resource Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. On the Edit menu, select Resource, then Extend Resource Hierarchy. The Pre-Extend Wizard…

Unextending a Sybase ASE Resource Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Unextending a Sybase ASE Resource Hierarchy

To remove a resource hierarchy from a single server in the SPS cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the Sybase ASE resource. It cannot be the server…

Deleting a Sybase ASE Resource Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Deleting a Sybase ASE Resource Hierarchy

To delete a Sybase ASE resource from all servers in your SPS configuration, complete the following steps: On the Edit menu, select Resource, then Delete Resource Hierarchy. Select the name of the Target Server where you will be deleting your Sybase ASE resource…

Testing Your Sybase ASE Resource Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Testing Your Sybase ASE Resource Hierarchy

You can test your Sybase ASE resource hierarchy by initiating a manual switchover that will simulate a failover of the resource instance from the primary server to a backup server. Performing a Manual Switchover from the LifeKeeper GUI You can initiate a manual…

Sybase ASE Recovery Kit Administration Guide

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide

Sybase Adaptive Server Enterprise is a powerful data management platform for high performance business applications. Sybase ASE is a versatile, enterprise-class RDBMS that is especially good at handling OLTP workloads. Sybase ASE is used widely in financial,…

Sybase ASE Recovery Kit Configuration Considerations

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations

Configuration Considerations Contains information to consider before you install and configure the Sybase ASE Recovery…

Sybase ASE Software Asset Manager (SySAM)

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Sybase ASE Software Asset Manager (SySAM)

The Sybase Software Asset Management (SySAM) is used to manage licensed Sybase products. At Sybase ASE server startup, each ASE server component checks the license file in its environment for permission to run specific features. In order for the ASE server to do this,…

Troubleshooting Sybase ASE Error During Resource Creation

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Troubleshooting Sybase ASE Error During Resource Creation

Sybase ASE Error During Resource Creation Symptom: Unable to create the resource instance during the resource creation Cause: If the instance is running, it could be because the profile is not located in the default $Sybase directory Solution: In…

Sybase ASE Monitor Server and Backup Server

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Sybase ASE Monitor Server and Backup Server

The SPS for Linux Sybase ASE Recovery Kit provides resource protection for the Adaptive Server, Backup Server, and Monitor Server components. However, the Backup Server and Monitor Server components are not required components of a resource hierarchy. The Sybase Backup…

Using Network Attached Storage with Sybase ASE

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Using Network Attached Storage with Sybase ASE

There are a couple of special considerations to take into account when configuring SPS to use an NFS file server (Network Attached Storage) as cluster storage. Use the NAS Recovery Kit The optional Network Attached Storage (NAS) Recovery Kit is required when using an…

Installing and Configuring Sybase ASE with SPS

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS

The following sequence is recommended for installing and configuring the Sybase ASE product and SPS software. Each of these steps links to detailed tasks. Install the Sybase ASE Software Create the Sybase ASE Servers Install the SPS Software After you have…

Sybase ASE Recovery Kit Hardware and Software Requirements

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Hardware and Software Requirements

Your LifeKeeper configuration must meet the following requirements prior to the installation of the LifeKeeper for Linux Sybase Recovery Kit. Please refer to the SPS for Linux Installation Guide for specific instructions regarding the installation and configuration of…

Using Sybase ASE Mirrored File Systems with DataKeeper

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Using Sybase ASE Mirrored File Systems with DataKeeper

The Sybase ASE Recovery Kit supports the use of SIOS DataKeeper as a device space. In addition, the Sybase ASE software can be installed on mirrored file systems. For example, a dependent file system for a Sybase ASE resource would look similar to the following, which…

Requirements for Using Sybase ASE with Raw I/O

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE » Requirements for Using Sybase ASE with Raw I/O

In order to use the Sybase ASE Recovery Kit with raw I/O, the following requirements must be met: The Linux OS must support raw I/O devices. For most distributions this support was included in the 2.4 kernel, but there are some distributions that support raw I/O on…

Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE

Creating Device Spaces Using Raw I/O Requirements Naming Conventions Raw I-O Setup Steps Adding a Database Device After Creating Hierarchy Creating Links for ASE and OCS

Known Issues and Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions

Included below are the restrictions or known issues open against LifeKeeper for Linux, broken down by functional area. Installation Known Issues / Restrictions LifeKeeper Core Known Issues / Restrictions Internet/IP Licensing Known Issues / Restrictions GUI Known…

Known Issues and Workarounds

LifeKeeper Single Server Protection for Linux Technical Documentation » Troubleshooting » Known Issues and Workarounds

Included below are the restrictions and/or known issues open against LifeKeeper Single Server Protection. Core Bug 2257 Access to LifeKeeper Single Server Protection and SIOS Protection Suite nodes via credstore requires proper credstore key Solution: When…

Sybase Interfaces File Considerations

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Sybase Interfaces File Considerations

The Sybase ASE Recovery Kit uses the Sybase ASE interfaces file for the detection of the client IP addresses and ports. This file is located under $SYBASE and is typically called interfaces. This file is updated whenever an Adaptive Server, Monitor Server or Backup…

Installation – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Installation – Known Issues / Restrictions

Description A functional yum or zypper configuration is required for the successful installation of LfieKeeper. A misconfigured or non-functional yum or zipper configuration can result in the failure of the LifeKeeper installation script. Output…

GUI – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » GUI – Known Issues / Restrictions

Description GUI login prompt may not re-appear when reconnecting via a web browser after exiting the GUI When you exit or disconnect from the GUI applet and then try to reconnect from the same web browser session, the login prompt may not…

IPv6 – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » IPv6 – Known Issues / Restrictions

Description SIOS has migrated to the use of the ip command and away from the ifconfig command. Because of this change, customers with external scripts are advised to make a similar change. Instead of issuing the ifconfig command and parsing the…

Apache – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Apache – Known Issues / Restrictions

Description Apache Kit does not support IPv6; doesn’t indentify IPv6 in httpd.conf Any IPv6 addresses assigned to the ‘Listen’ directive entry in the httpd.conf file will cause problems. Solution: Until there is support for…

Oracle – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Oracle – Known Issues / Restrictions

Description The Oracle Recovery Kit does not include support for Connection Manager and Oracle Names features The LifeKeeper Oracle Recovery Kit does not include support for the following Oracle Net features of Oracle: Oracle Connection…

MySQL – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » MySQL – Known Issues / Restrictions

Description The “include” directive is not supported The “include” directive is not supported. All the setup configuration information must be described in a single my.cnf file. Crash Recovery Restarting MySQL…

LVM – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » LVM – Known Issues / Restrictions

Description lvmvg resource restore sometimes fails with active error code “5” on RHEL8 lvmetad service is disabled during LifeKeeper installation to ensure that it always gets the latest devices. However, this mechanism no longer works…

DMMP – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » DMMP – Known Issues / Restrictions

Description DMMP: Write issued on standby server can hang If a write is issued to a DMMP device that is reserved on another server, then the IO can hang indefinitely (or until the device is no longer reserved on the other server). If/when the…

DB2 – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » DB2 – Known Issues / Restrictions

Description DB2 Recovery Kit reports unnecessary error If DB2 is installed on a shared disk, the following message may be seen when extending a DB2 resource. LifeKeeper was unable to add instance “%s” and/or its variables to the…

Oracle Known Issues and Restrictions

Application Recovery Kits » Oracle Recovery Kit Administration Guide » Oracle Troubleshooting » Oracle Known Issues and Restrictions

Control File Switchover Failure If the $ORACLE_HOME directory does not recover, the database control files may not be set up properly. For automatic switchover, the control files need to be configured on a shared device during the database creation. If you keep the…

Creating Links for ASE and OCS

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE » Creating Links for ASE and OCS

The SPS for Linux Sybase ASE Recovery Kit requires that the path $SYBASE/ASE- be symbolically linked to $SYBASE/ASE. In addition, the path $SYBASE/OCS- must be symbolically linked to $SYBASE/OCS. The SPS for Linux Sybase ASE Recovery Kit uses these links to access…

Data Replication – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Data Replication – Known Issues / Restrictions

Description DataKeeper synchronization fails with certain kernel versions. The following logs are repeatedly output to /var/log/messages: Apr 18 13:05:59 node1 nbd-client: Begin Negotiation Apr 18 13:05:59 node1 nbd-client: size = 53684994048 Apr…

NFS Server – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » NFS Server – Known Issues / Restrictions

Description NFS v4 and bind mounts cannot be used together on systems where /etc/mtab is a symlink to /proc/self/mounts Bind mounts cannot be used with NFS v4 shares on these systems (RHEL 7.0 and later, CentOS 7.0 and later, OEL 7.0 and later,…

WebSphere MQ – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » WebSphere MQ – Known Issues / Restrictions

Description Error when lksupport command is executed: The following error can be output when lksupport command is executed in the case MQ queue manager protected by MQ RK is set on the disk shared by NFS. cat: /mqm/qmgrs/tkqmgr/qm.ini: Operation…

SAP HANA – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » SAP HANA – Known Issues / Restrictions

Description SAP HANA administrative user shell restriction The SAP HANA administrative user (i.e., the adm user for the SAP HANA installation) must be configured to use BASH (/bin/bash) as its default login shell (which is the default choice when…

NAS Recovery Kit – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » NAS Recovery Kit – Known Issues / Restrictions

Description If you want to protect NFS exported by a server with UDP disabled, such as RHEL8, you need to configure “NFS_RPC_PROTOCOL=tcp” in /etc/default/LifeKeeper UDP is used to check the connection with the NFS server. Resource creation will…

LifeKeeper Core – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » LifeKeeper Core – Known Issues / Restrictions

Description A split brain may occur if a resource fails while processing a restored comm path if quorum is configured If a cluster is configured with quorum and both quickCheck and local recovery fail during processing of a restored communication…

Using Raw I/O with Sybase

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Configuration Considerations » Using Raw I/O with Sybase

If you plan to use Sybase ASE with raw devices, you must install the SPS Raw I/O Recovery Kit from the SPS Core image file. You must also properly set up the raw I/O devices prior to use. See the topic Creating Database Devices Using Raw I/O for instructions.…

Install the SPS Software with Sybase

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Installing and Configuring Sybase ASE with SPS » Install the SPS Software with Sybase

Once you have installed the Sybase ASE software and created your database servers, you are ready to install the SPS Core software, SPS for Linux IP Recovery Kit and any required patches followed by the Sybase ASE Recovery Kit. Also, if you plan to use Sybase ASE with…

Internet/IP Licensing – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Internet/IP Licensing – Known Issues / Restrictions

Description /etc/hosts settings dependency /etc/hosts settings: When using internet-based licensing (IPv4 address), the configuration of /etc/hosts can negatively impact license validation. If LifeKeeper startup fails with: Error in obtaining…

SAP Recovery Kit – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » SAP Recovery Kit – Known Issues / Restrictions

Description SAP Maintenance Mode cannot be enabled for multiple SAP hierarchies when using the LifeKeeper GUI In a configuration using the redesigned ERS resource type available in SPS-L 9.4.0 and later, the ERS resource operates in a hierarchy…

MD Recovery Kit – Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » MD Recovery Kit – Known Issues / Restrictions

Description MD Kit does not support mirrors created with “homehost” The LifeKeeper MD Recovery Kit will not work properly with a mirror created with the “homehost” feature. Where “homehost” is configured, LifeKeeper…

AWS Direct Connect Known Issues and Troubleshooting

Quick Start Guides » Connecting to a LifeKeeper Cluster using AWS Transit Gateway Quick Start Guide » AWS Direct Connect Known Issues and Troubleshooting

There are currently no Known Issues.

Modifying Protection for the Sybase Backup Server

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Administration » Modifying Protection for the Sybase Backup Server

The Sybase Backup Server is an Open Server-based application that manages all database backups (dump) and restores (load) operations for Adaptive Server. The Sybase Backup Server can be protected by the SPS Sybase ASE resource hierarchy during the resource creation, or…

Modifying Protection for the Sybase Monitor Server

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Sybase ASE Recovery Kit Administration » Modifying Protection for the Sybase Monitor Server

*NOTE: The Sybase Monitor Server is no longer supported with the Sybase ASE ARK v9.0.2 and later. The Monitor Server is a separate server from the database server that monitors the Adaptive Server. The Monitor Server can provide real time or historical data to client…

Using Raw I/O with Sybase Setup Steps

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE » Using Raw I/O with Sybase Setup Steps

Select a shared disk partition of appropriate size for the Sybase ASE database device. Bind an unused raw device node to this partition. Since this needs to be done every time the machine is rebooted, and requires root access, you may want to add the raw bindings…

Adding a Device Space after Creating a Sybase Hierarchy

Application Recovery Kits » Sybase ASE Recovery Kit Administration Guide » Appendix – Creating Device Spaces Using Raw I/O with Sybase ASE » Adding a Device Space after Creating a Sybase Hierarchy

If a database device is added on a raw I/O device or shared file system after the Sybase ASE hierarchy has been created in SPS, you must manually create a resource hierarchy for the raw device or file system via the LifeKeeper GUI. The newly created resource hierarchy…

Multipath Recovery Kits (DMMP / HDLM / PPATH /NECSPS) Known Issues / Restrictions

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » Known Issues and Restrictions » Multipath Recovery Kits (DMMP / HDLM / PPATH /NECSPS) Known Issues / Restrictions

Description Multipath Recovery Kits (DMMP / HDLM / PPATH / NECSPS): Registration conflict error occurs on lkstop when resource OSF The multipath recovery kits (DMMP, HDLM, PPATH, NECSPS) can have a system halt occur on the active (ISP) node when…

Application Recovery Kits

LifeKeeper Single Server Protection for Linux Technical Documentation » Application Recovery Kits

LifeKeeper Single Server Protection for Linux Application Recovery Kits (ARKs) include tools and utilities that allow SSP to manage and control a specific application. The following optional recovery kits are available with this release of SSP.. Apache Recovery Kit…

LifeKeeper Single Server Protection for Linux Release Notes

LifeKeeper Single Server Protection » LifeKeeper Single Server Protection for Linux Release Notes

Version 9.5.1 Released October 6, 2020 Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during and after installation. Introduction This release…

Application Recovery Kits

Application Recovery Kits

SIOS Protection Suite for Linux Application Recovery Kits (ARKs) include tools and utilities that allow SPS to manage and control a specific application. The following optional recovery kits are available with this release of SPS. Apache Recovery Kit Administration…

SIOS Protection Suite for Linux Release Notes

SIOS Protection Suite for Linux Release Notes

Version 9.5.1 Released October 6, 2020 Important!! !IMPORTANT: In keeping with industry best practices, SIOS is no longer recommending installing the NFS servers/clients on the same nodes as the SAP services when setting up an SAP system (also known as…

Installing the LifeKeeper Single Server Protection Software

LifeKeeper Single Server Protection » LifeKeeper Single Server Protection for Linux Installation Guide » Installing the LifeKeeper Single Server Protection Software

This document will guide you through the installation of the LifeKeeper Single Server Protection Software (SSP) and assumes the user has basic knowledge of the Linux operating system. Please refer to the LifeKeeper Single Server Protection Software for Linux product…

Installing the Software

SIOS Protection Suite for Linux Installation Guide » Installing the Software

This document will guide you through the installation of the SIOS Protection Suite for Linux (SPS) and assumes the user has basic knowledge of the Linux operating system. Please refer to the SIOS Protection Suite for Linux product documentation for more…

SIOS Protection Suite for SAP Solution Page

Application Recovery Kits » SAP Recovery Kit Administration Guide » SIOS Protection Suite for SAP Solution Page

SAP High Availability Interface 7.73 Package Version OS/Application Version Support LifeKeeper Core (SAP) 9.5.1 Red Hat Enterprise Linux 6 (Up to 6.10) Red Hat Enterprise Linux 7 (Up to 7.7) Red Hat Enterprise Linux 8…

LKCLI Subcommands for Each ARK

SIOS Protection Suite for Linux Technical Documentation » Command Line Interface » LKCLI (LifeKeeper Command Line Interface) » LKCLI Subcommands for Each ARK

ARK List Apache DataKeeper DB2 EC2 FileSystem Generic Application IP MySQL NFS Oracle OracleListener OraclePDB PostgreSQL Postfix QSP Raw Route53 Samba Sybase Apache See the Configuring LifeKeeper section of the Apache Recovery Kit…

SIOS Protection Suite for Linux Support Matrix

SIOS Protection Suite for Linux Support Matrix

Supported Operating Systems Supported Applications Supported Virtualization Supported Operating Systems Product Supported Operating System SIOS Protection Suite for Linux / LifeKeeper for Linux v9.2 v9.2.1 v9.2.2 …

SAP MaxDB Configuration Considerations

Application Recovery Kits » SAP MaxDB Recovery Kit Administration Guide » SAP MaxDB Configuration Considerations

This section contains information that you should consider before you start to configure and administer the SAP MaxDB Recovery Kit. Using Raw I/O Using Mirrored File Systems with DataKeeper Using Internal Load Balancer Active/Standby Considerations Active/Standby…

Protected Resources

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » SIOS LifeKeeper for Linux Introduction » Protected Resources

The LifeKeeper family of products includes software that allows you to provide failover protection for a range of system resources. The following figure demonstrates LifeKeeper’s flexibility and identifies the resource types you can specify for automatic…

Considerations for Settings and Operations in AWS Direct Connect

Quick Start Guides » AWS Direct Connect Quick Start Guide » Considerations for Settings and Operations in AWS Direct Connect

Considering the Use of LifeKeeper I-O Fencing Since the shared disk environment cannot be used in an AWS environment, you cannot use SCSI reservations to prevent a split-brain. IP resources may cause a split-brain as it uses the real IP resource with different IP…

Upgrading LKSSP

LifeKeeper Single Server Protection » LifeKeeper Single Server Protection for Linux Installation Guide » Upgrading LKSSP

LifeKeeper Single Server Protection (SSP) can be upgraded to future releases while maintaining existing hierarchies. *Note: Only the previous two generations of LifeKeeper Single Server Protection can be upgraded to the latest version. If you are upgrading from older…

Troubleshooting

LifeKeeper Single Server Protection for Linux Technical Documentation » Troubleshooting

This section contains restrictions and/or known issues open against LifeKeeper Single Server Protection as well as SMC troubleshooting hints and tips. For more troubleshooting information, see the LifeKeeper Technical Notes and Troubleshooting topics in the LifeKeeper…

Oracle Troubleshooting

Application Recovery Kits » Oracle Recovery Kit Administration Guide » Oracle Troubleshooting

The Oracle Recovery Message Catalog below contains listings of all messages that may be encountered while utilizing the Oracle kit. The Combined Message Catalog provides a listing of all messages that may be encountered while using SIOS Protection Suite for Linux and,…

WebSphere MQ Troubleshooting

Application Recovery Kits » WebSphere MQ Recovery Kit Administration Guide » WebSphere MQ Troubleshooting

WebSphere MQ Log Locations If the queue manager name is known and the queue manager is available, WebSphere MQ error logs are located in the directory specified by the LogPath parameter defined in the queue manager configuration file qm.ini. If the queue manager is…

Communication Status Information

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Advanced Tasks » LCM » Communication Status Information

The communications status information section of the status display lists the servers known to LifeKeeper and their current state followed by information about each communication path. The following sample is from the communication status section of a short status…

Storage and Adapter Options

SIOS Protection Suite for Linux Installation Guide » Planning Your SPS Environment » Storage and Adapter Options

For a list of the disk array storage models currently supported by LifeKeeper in shared storage configurations, see the Supported Storage. Refer to Storage and Adapter Configuration for details about driver versions and other configuration requirements for these arrays…

APP – LifeKeeper Commands Related to Resource Applications (Group of Related Types)

SIOS Protection Suite for Linux Technical Documentation » Command Line Interface » Commands » APP – LifeKeeper Commands Related to Resource Applications (Group of Related Types)

app_create - Creates a given resource application on a given node Options: -d -a app_remove - Removes the given application from the configuration database set of known applications on the specified system (or local system if no additional system is specified…

Oracle Database Startup Problems

Application Recovery Kits » Oracle Recovery Kit Administration Guide » Oracle Troubleshooting » Oracle Known Issues and Restrictions » Oracle Database Startup Problems

Problem: During DataBase start-up using sqlplus, the following message is received: “ORA-03113 end-of-file on communication channel” Action: Make sure the initialization file (init.ora) and the password file (orapw) are in the…

Linux Configuration

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Installation and Configuration » Linux Configuration

Operating System The default operating system must be installed to ensure that all required packages are…

Upgrading SPS

SIOS Protection Suite for Linux Installation Guide » Upgrading SPS

*Beginning in v9.5.0 SIOS has released the new SAP HANA Application Recovery Kit. SIOS will continue to support the SAP HANA gen/app based Recovery Kit with the 9.4.x releases until March 31, 2022. • The existing SAP HANA gen/app based Recovery Kit is not…

LCD

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Advanced Tasks » LCD

LifeKeeper Configuration Database The LifeKeeper Configuration Database (LCD) maintains the object-oriented resource hierarchy information and stores recovery direction information for all resource types known to LifeKeeper. The data is cached within system shared…

TYP – LifeKeeper Commands Related to Resource Hierarchy Types

SIOS Protection Suite for Linux Technical Documentation » Command Line Interface » Commands » TYP – LifeKeeper Commands Related to Resource Hierarchy Types

typ_create - Creates a given resource type on a given node Options: -d -a (need an app first) -r typ_remove - Removes the given resource type from the configuration database set of known resource types on the specified system (or local system if no additional…

WebSphere MQ Recovery Kit Overview

Application Recovery Kits » WebSphere MQ Recovery Kit Administration Guide » WebSphere MQ Recovery Kit Overview

WebSphere MQ (formerly known as MQSeries) is an IBM software product that provides reliable and guaranteed one time only delivery of messages. The core element of WebSphere MQ is the queue manager which handles one or more queues that are used to send (put) and receive…

Upgrading the OS / Kernel on a node with LifeKeeper (OS Patching)

SIOS Protection Suite for Linux Installation Guide » Upgrading the OS / Kernel on a node with LifeKeeper (OS Patching)

!In addition to performing a backup of our product, SIOS recommends that before initiating an OS patch on a virtual machine, please perform a snapshot/backup of the entire system(s) in case an updated system needs to be restored to an earlier date/time. For additional…

SIOS Protection Suite for Linux Getting Started Guide

SIOS Protection Suite for Linux Getting Started Guide

This document will guide you through the installation of the SIOS Protection Suite for Linux (SPS) and assumes the user has basic knowledge of the Linux operating system. Please refer to the SIOS Protection Suite for Linux product documentation for more…

Viewing the Status of a Server

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Common Tasks » Viewing the Status of a Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual state What it Means ALIVE Client has valid connection to the…

Install SIOS Protection Suite for Linux

Evaluation Guides » DataKeeper for Linux Evaluation Guide » Install SIOS Protection Suite for Linux

For ease of installation, SIOS has provided the SIOS Protection Suite for Linux with an installation script. Towards the end of the script, the desired Application Recovery Kits (ARKs) should be selected for installation. The software will be installed to the following…

Connecting Servers to a Cluster

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Common Tasks » Connecting Servers to a Cluster

There are two possible ways to begin. On the Global Toolbar, click the Connect button. On the File Menu, click Connect. In the Server Name field of the Cluster Connect dialog, enter the name of a server within the cluster to which you want to…

Troubleshooting

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting

The Message Catalog provides a listing of all error codes, including operational, administrative and GUI, that may be encountered while using SIOS Protection Suite for Linux and, where appropriate, provides additional explanation of the cause of the error code and…

Resource Policy Management

LifeKeeper Single Server Protection » LifeKeeper Single Server Protection for Linux Installation Guide » Resource Policy Management

Resource Policy Management in LifeKeeper Single Server Protection (SSP) provides behavior management of resource local recovery and failover. Resource policies are managed with the lkpolicy command line tool (CLI). LifeKeeper SSP Recovery Behavior LifeKeeper SSP is…

SYS – LifeKeeper Commands Related to the Systems in the LifeKeeper Cluster

SIOS Protection Suite for Linux Technical Documentation » Command Line Interface » Commands » SYS – LifeKeeper Commands Related to the Systems in the LifeKeeper Cluster

sys_list – Lists out the systems known to a particular LifeKeeper node Options: -d sys_create – Creates knowledge of another system on LifeKeeper node Options: -s -d sys_remove – Removes knowledge of another system on a LifeKeeper…

LVM Recovery Kit Overview

Application Recovery Kits » LVM Recovery Kit Administration Guide » LVM Recovery Kit Overview

LVM Operation LVM is currently the standard volume management product included with all of the major Linux distributions. LVM allows multiple physical disks and/or disk partitions to be grouped together into entities known as volume groups. Volume groups may then be…

NFS Server Recovery Kit Overview

Application Recovery Kits » NFS Server Recovery Kit Administration Guide » NFS Server Recovery Kit Overview

The NFS Server Recovery Kit provides a High Availability NFS service in hierarchical cooperation with the Filesystem Recovery Kit (provided as part of the steeleye-lk package) and the IP Recovery Kit (steeleye-lkIP). The kit ensures that an IP resource and a file…

Resource Policy Management

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Installation and Configuration » Resource Policy Management

Resource Policy Management in SIOS Protection Suite for Linux provides behavior management of resource local recovery and failover. Resource policies are managed with the lkpolicy command line tool (CLI). SIOS Protection Suite SIOS Protection Suite is designed to…

IP Recovery Kit Principles of Operation

Application Recovery Kits » IP Recovery Kit Administration Guide » IP Recovery Kit Principles of Operation

LifeKeeper brings an IP resource into service by creating an IP alias address on one of the physical network interfaces on the primary server. Users connect to the node using this alias address. The IP Recovery Kit software performs checks to help ensure that the…

No Shared Storage Found When Configuring a Hierarchy

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » Troubleshooting » No Shared Storage Found When Configuring a Hierarchy

When you are configuring resource hierarchies there are a number of situations that might cause LifeKeeper to report a “No shared storage” message: Possible Cause: Communications paths are not defined between the servers with the shared storage. When a…

Technical Notes

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Technical Notes

*We strongly recommend that you read the following technical notes concerning configuration and operational issues related to your LifeKeeper environment. LifeKeeper Features Item Description Licensing LifeKeeper requires unique runtime…

Documentation and Training

LifeKeeper Single Server Protection for Linux Technical Documentation » Documentation and Training

A complete reference providing instructions for installing, configuring, administering and troubleshooting SIOS LifeKeeper Single Server Protection for Linux is available in the LifeKeeper Single Server Protection Documentation. The following sections cover every…

Running LifeKeeper With a Firewall

SIOS Protection Suite for Linux Technical Documentation » LifeKeeper » User Guide » Using LifeKeeper for Linux » Maintenance Tasks » Running LifeKeeper With a Firewall

LifeKeeper for Linux can work with a firewall in place on the same server if you address the following network access requirements. *Note: If you wish to simply disable your firewall, see Disabling a Firewall below. LifeKeeper Communication Paths Communication paths…

MQ Hardware and Software Requirements

Application Recovery Kits » WebSphere MQ Recovery Kit Administration Guide » MQ Recovery Kit Requirements » MQ Hardware and Software Requirements

Hardware Requirements Servers. The Recovery Kit requires two or more servers configured in accordance with the requirements described in the SIOS Protection Suite Installation Guide. See the Linux Configuration Table for supported Linux distributions. Data…

ERS Resource Types in LifeKeeper

Application Recovery Kits » SAP Recovery Kit Administration Guide » SAP Administration » ERS Resource Types in LifeKeeper

*Important: Please see the SAP Recovery Kit – Known Issues / Restrictions The design and implementation of the ERS resource type was modified in SPS-L 9.4.0. This page describes the differences between the implementation prior to version 9.4.0 and the…

Documentation and Training

SIOS Protection Suite for Linux Technical Documentation » Documentation and Training

Documentation A complete reference providing instructions for installing, configuring, administering and troubleshooting SIOS Protection Suite for Linux.The following sections cover every aspect of SPS for Linux: Section Description …

Mapping Server Configurations

SIOS Protection Suite for Linux Installation Guide » Planning Your SPS Environment » Mapping Server Configurations

Document your server configuration using the following guidelines: Determine the server names, processor types, memory and other I/O devices for your configuration. When you specify a backup server, you should ensure that the server you select has the capacity to…