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Manual Creation of a Mirror in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…

Mirror Creation and Cluster Configuration

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

Creating a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Creating a Mirror

Before creating a mirror, ensure the following: You have created a job to hold the mirror. The volume on both the source and target systems must be of the NTFS file system type. The target volume must be greater than or equal to the size of the source…

Deleting a Mirror

SIOS DataKeeper for Windows Technical Documentation » FAQs » Deleting a Mirror

Question What actually happens when you delete a mirror? Answer The data remains on both sides, but the target and source data are no longer synchronized. The target volume is unlocked and made fully accessible.

Deleting a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Deleting a Mirror

This action discontinues replication and removes the mirror from the associated job. The target volume is unlocked and made fully accessible. Select the job that contains the mirror you want to delete. Right-click on the mirror and choose Delete Mirror or…

Creating a DataKeeper Volume Resource in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

WSFC 2012 Cluster Creation Default Setting Issue

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 Cluster Creation Default Setting Issue

Description During the cluster creation process in Windows Server 2012, Microsoft has added a new option to automatically consume all disks and manage them through Failover Clustering. As a result, any attempts to create a mirror in DataKeeper will fail and a message…

Switching Over a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Switching Over a Mirror

The Switchover Mirror function enables you to switch over all the mirrors in a job or just one of the mirrors in a job. A “mirror” includes all variants for mirrors such as standard single-target replication and complex geometries such as multi-target…

Creating Other Server Resource in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating Other Server Resource in WSFC

When creating an Other Server resource in WSFC, you will be prompted for a storage resource (DataKeeper resource) twice. You will check the first one, but do not need to check the second dialog. Click the “checkbox” for the first dialog “Select…

Safe Creation of a Shared-Storage Volume Resource

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource

DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…

Inability to Create a Mirror

SIOS DataKeeper for Windows Technical Documentation » FAQs » Inability to Create a Mirror

Question Why can’t I create a mirror? Answer The common cause of this problem is that the volume on either source or target is in use by another process. Stop the process that is accessing the volume and try again. The SIOS DataKeeper software requires…

Creation of iSCSI Virtual Disks

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks

Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…

Mirror Properties

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Mirror Properties

Select a job in the Job Summary pane and right-click to choose Mirror Properties. This dialog displays the following information about the job, source and target systems: Job Name State (current state of the job; for example, Active) Source…

Windows Server 2012 Default Information Missing During Mirror Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2012 Default Information Missing During Mirror Creation

Creating Mirrors with Multiple Targets The first issue is during mirror creation in a multi-target configuration. In the final step, the user is prompted for secondary relationship information. In previous OS versions, a default Source IP is provided on this…

Change Mirror Endpoints

SIOS DataKeeper for Windows Technical Documentation » FAQs » Change Mirror Endpoints

Question Can I change the mirror endpoints (IP address) of a system currently associated with an existing mirror? Answer Yes. The EMCMD called CHANGEMIRRORENDPOINTS allows you to change the endpoints of a mirrored volume that is configured on 3 nodes or fewer. (If…

Change Mirror Type

SIOS DataKeeper for Windows Technical Documentation » FAQs » Change Mirror Type

Question Can you change the mirror type of an existing mirror from Synchronous to Asynchronous or vice-versa? Answer Yes, you can change the mirror type using the EMCMD CHANGEMIRRORTYPE command.

Mirror State Definitions

SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » Mirror State Definitions

The following numbers are used by the system to internally describe the various states. They are used by EMCMD, and they are also the state numbers found in event log entries. -1: Invalid State 0: No Mirror 1: Mirroring 2: Mirror is resyncing 3: Mirror is…

Changing the Compression Level of an Existing Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Changing the Compression Level of an Existing Mirror

The compression level of the mirror is set during mirror creation and applies to that specific mirror only. To change the compression level of an existing the mirror, edit the properties of the mirror from within the DataKeeper GUI. Select the mirror and click on…

Manual Switchover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Manual Switchover

Manual switchover can be performed from the LifeKeeper GUI using the In Service option. LifeKeeper will move the switchable IP addresses, volume and the IIS Web/FTP/SMTP site to the other server. You may wish to do this, for example, after a failover and you have fixed…

Incomplete Resource Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Incomplete Resource Creation

Description If the resource setup process is interrupted leaving instances only partially created, you must perform manual cleanup before attempting to install the hierarchy again. Use the LifeKeeper GUI to delete any partially-created resources. See Deleting a…

Failed to Create Mirror

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Failed to Create Mirror

User Interface – Failed to Create Mirror – Application Event Log Error/Message Logged in the Application Event Log: File: .\GuiThread.cpp Line: 3099 Attempt to connect to remote system REMOTESERVER failed with error 5. Please ensure that the local…

System Event Log – Create Mirror Failed in the GUI

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI

Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.

User Interface – Shows Only One Side of the Mirror

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror

If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…

Performing a Manual Switchover from the GUI

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Performing a Manual Switchover from the GUI

You can initiate a manual switchover from the LifeKeeper GUI by selecting Edit, then Resource, then In Service. For example, an In Service request executed on a backup server causes the application hierarchy to be taken out of service on the primary server and placed…

Understand Manual Switchover Limitations in SQL Server Environment

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Understand Manual Switchover Limitations in SQL Server Environment

Any manual action requires that all users be logged off of the SQL Server resources. Local processes that have read-only access to volumes do not prevent removal of a resource from service but may cause a restore to fail when you try to switch back. Examples might be…

Bringing A Resource In Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Bringing A Resource In Service

To bring a resource in service: Select a server-specific resource instance that you want to bring in service and then select In Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the server and resource(s) that you…

Occasional Job Creation Failure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2016 Specific Issues » Occasional Job Creation Failure

Occasionally, new job creation on Windows 2016 systems can fail. If this occurs, retry the create.

WSFC – MS DTC Resource Failure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC – MS DTC Resource Failure

Error/Message The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Extend of a SQL Resource Fails

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Extend of a SQL Resource Fails

Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…

Viewing The Status Of A Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing The Status Of A Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual State What it Means ALIVE Client has valid connection to the…

Taking a Resource Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking a Resource Out Of Service

To take a resource out of service: Select a server-specific resource instance that you want to take out of service and then select Out of Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the selected resource(s) to…

User Interface – Failed to Create Mirror

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror

User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

WSFC 2012 Server Manager -- Incorrect Volume Display

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 Server Manager -- Incorrect Volume Display

Description In Windows Server 2012, volume status can be viewed and volume manipulation can be performed within Server Manager > File and Storage Services > Volumes. However, when using DataKeeper volumes with cluster resources, this interface will not accurately…

Taking Volume Resources In and Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

Create a Mirror and Rename Job and Delete Job Actions Grayed Out

SIOS DataKeeper for Windows Technical Documentation » FAQs » Create a Mirror and Rename Job and Delete Job Actions Grayed Out

Question Why are the Create a Mirror, Rename Job and Delete Job actions grayed out? Answer If a node that is part of the job is down, these actions will not be enabled.

Win2008 – IIS Resource Hierarchy Creation Error

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Win2008 – IIS Resource Hierarchy Creation Error

Symptom On a Win2008 system when creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…

WSFC 2012 New File Server Type Not Supported

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 New File Server Type Not Supported

Description Windows Server 2012 now offers two options for File Server Resources: File Server for General Use Scale-Out File Server for Application Data (NEW) The new option, “Scale-Out File Server for Application Data”, is not currently…

Recovering From Databases in Suspect State After a Switchover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Recovering From Databases in Suspect State After a Switchover

A database which gets marked as suspect may be caused by starting Microsoft SQL Server when the volume(s) on which it resides is unavailable to this system. When SIOS Protection Suite is used to protect SQL databases, the starting and stopping of SQL should be…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

WSFC 2012 File Server Resource Manager Event Log Errors

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Server Resource Manager Event Log Errors

Description In Windows 2012, if a File Server Role is created which uses one or more DataKeeper Volume resources and the File Server Resource Manager feature is enabled on the system, then a series of “SRMSVC” errors (ID 8228) will be received on the…

WSFC 2012 Server Manager -- DataKeeper “Disk” Not Shown as Clustered

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 Server Manager -- DataKeeper “Disk” Not Shown as Clustered

There are some inconsistencies in how cluster disks are shown in the “Disks” display under Server Manager > File and Storage Services > Volumes > Disks. The following screen shot shows an iSCSI Shared Disk and two DataKeeper Volumes in a cluster. There is…

WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

Description On Windows Server 2012, the Microsoft Failover Cluster Manager UI tool has a defect. When a “right-click” is performed on a DataKeeper Volume resource from the Available Storage group, the drop-down action list does not appear. That action list would…

Bring In Service Failed

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Bring In Service Failed

Suggestion Check to see if any other Oracle resource is already in service on the system you are trying to bring in service and/or that shared volumes can be accessed from this system. If additional time is required for the Oracle service to reach the running state,…

Relocation of Intent Log

SIOS DataKeeper for Windows Technical Documentation » Introduction » Understanding Replication » Relocation of Intent Log

To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. If you have more than one DataKeeper mirror, move all mirrors to a single system…

Diagram of LCD Directory

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Diagram of LCD Directory

The following diagram shows the directory structure of \$lkroot.

Configuration of Data Replication From a Cluster Node to External DR Site

SIOS DataKeeper for Windows Technical Documentation » Configuration » Configuration of Data Replication From a Cluster Node to External DR Site

Replacing a Target

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Replacing a Target

When replacing the target volume, you must either break the mirror or delete the mirror in order to ensure a full resync of the data from the source volume to the target volume when the target volume is back in place. Though similar to the Pause and Unlock, breaking…

Creating a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Creating a Job

If not already connected, connect to the server where you want to create a job. From the right Actions pane, select Create Job. The Job Wizard will prompt you for a Job Name and Description. Enter the appropriate information and select Create Job to…

Renaming a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Renaming a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Rename Job from the Actions pane or right-click on the selected job and choose Rename Job from the menu that displays. Enter the new Job Name and new Job…

Deleting a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Deleting a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Delete Job from the Actions pane or right-click on the selected job and choose Delete Job from the menu that displays. Select Yes to delete the selected job and…

Reassigning a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Reassigning a Job

Use the Reassign Job function to move an existing mirror from one job to another without deleting the mirror. Select the job from the middle Summary panel. Right-click and select Reassign Job or select Reassign Job from the Actions panel. Select an existing…

Installation of the iSCSI Target

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target

From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…

Recovering Out-of-Service Hierarchies

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering Out-of-Service Hierarchies

Description As a part of the recovery following the failure of a SIOS Protection Suite server, resource hierarchies that are configured on the failed server but are not in service anywhere at the time of the server failure are recovered on the highest priority alive…

Viewing the Status of Resources

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing the Status of Resources

The status or state of a resource is displayed in two formats: global resource status (across all servers) and server resource status (on a single server). The global resource status is shown in the Resource Hierarchy Tree in the left pane of the status window. The…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

Extending a Single SQL Server Node to a Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Single SQL Server Node to a Cluster

This guide explains how to install a single SQL Server node and extend it to a clustered node. Please read this document carefully prior to installation. Planning Steps: Start with a Microsoft SQL Server standalone node, where data resides on the C drive. Note:…

Unextending a SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Unextending a SQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Unextending a PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Unextending a PostgreSQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Disconnecting From a Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Disconnecting From a Cluster

This task disconnects your client from all servers in a cluster. Select a server from which you want to disconnect and then select Disconnect from the Server Context Menu or Server Context Toolbar. A Confirmation dialog listing all servers in the cluster is…

Adding a Shared System

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Shared Volumes » Adding a Shared System

To add a shared system to either the source or target side of a mirror, you must be connected to that system. You can connect to the system prior to starting the Manage Shared Volumes dialog, or you can click Connect to Server from within the dialog. In either case,…

Deploying DataKeeper Cluster Edition in Azure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Deploying DataKeeper Cluster Edition in Azure

DEPLOYING MICROSOFT SQL SERVER 2014 FAILOVER CLUSTERS IN AZURE RESOURCE MANAGER (ARM) Before beginning, make sure you read the DataKeeper Cluster Edition Release Notes for the latest information. It is highly recommended that you read and understand the DataKeeper…

Connecting to a Server

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Connecting to a Server

Use this dialog to connect to the server of your choice. You may enter the IP address, system NetBIOS name or the full system domain name for the server. Click Connect to select it.

Extending a SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Extending a SQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Deleting a SQL Hiearchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Deleting a SQL Hiearchy

Before deleting a SQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. To delete a resource…

Disconnecting from a Server

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Disconnecting from a Server

Use this dialog to disconnect from a server. You may use this option if you no longer wish to view the server in the Administration Window. From the list of servers, select the server(s) that you wish to disconnect from and click Disconnect.

Connecting To A Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Connecting To A Cluster

From the File Menu or the Global Toolbar, select Connect. In the Server Name field of the Cluster Connect Dialog, enter the name of a server within the cluster to which you want to connect. Note: If using an IPv6 address, this address will need to be enclosed…

Deleting a PostgreSQL Hiearchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Deleting a PostgreSQL Hiearchy

Before deleting a PostgreSQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will also be deleted. To delete a resource…

Removing a Shared System

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Shared Volumes » Removing a Shared System

To remove a shared system from either side of the mirror, bring up the Manage Shared Volumes dialog and uncheck the Include box for the system to be removed. When you click Done, the job will be updated so that the system is not part of the job. Warning: If a shared…

Extending a PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Extending a PostgreSQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Maintaining a Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a Resource Hierarchy

You can perform maintenance on a resource hierarchy while maintaining SIOS Protection Suite protection of all other hierarchies on the system. This involves taking the hierarchy in need of maintenance out of service and then bringing it back in service after you…

Recovering After a Failover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Recovering After a Failover

After SIOS Protection Suite performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When SIOS Protection Suite on Server B performs a failover recovery from Server A, status messages…

Windows Server 2012 -- Simultaneous Move of Multiple Clustered File Server Roles Can Result in DataKeeper Switchover Failures

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2012 -- Simultaneous Move of Multiple Clustered File Server Roles Can Result in DataKeeper Switchover Failures

Description If more than one File Server role is created in Failover Clustering, each of which is using one or more DataKeeper Volume resources for storage, errors can occur if two or more roles are manually moved from one node to another simultaneously. In some…

Displaying List of Protected File Shares

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Displaying List of Protected File Shares

To display the list of file shares associated with a protected file share resource from the LifeKeeper GUI, right-click on the File Share resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the Protected Share List tab. …

Reclaim Full Capacity of Target Drive

SIOS DataKeeper for Windows Technical Documentation » FAQs » Reclaim Full Capacity of Target Drive

Question How do I reclaim the full capacity of my target drive when I no longer need it for mirroring? Answer The file system on the target drive is overlaid by SIOS DataKeeper, thereby making it smaller than the actual partition size. Although Disk Management…

Windows Server 2012 MMC Snap-in Crash

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…

Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

Add a Shared Node Using Windows Server 2008R2 or 2012 When using Windows Server 2008R2 or 2012, a 1×1 2-Node replicated cluster using DataKeeper Volumes can be extended to a 2×1 shared and replicated 3-Node cluster by using either of the following…

Managing a SQL Server Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Managing a SQL Server Configuration

To administer a protected SQL Server resource from the LifeKeeper GUI, right-click on the SQL Server resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the SQL Server Configuration tab. Use the SQL Server Configuration page to…

WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

Description Once a cluster File Server role is created, neither Server Manager nor Failover Cluster Manager can be used to initially create the share. Suggested Action Microsoft Article 2804526 provides a high level overview of several WSFC Server 2012 issues…

Setup of iSCSI Initiator on Windows 2012

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

Awareness of Windows Filenames and Directory Names

SIOS DataKeeper for Windows Technical Documentation » FAQs » Awareness of Windows Filenames and Directory Names

Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…

Switchover in an N-Shared x N-Shared Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Switchover in an N-Shared x N-Shared Configuration

In a multi-shared storage environment between two sites (as shown in the diagram below), each server in each site has access to the storage being shared between the servers at that site. When a DataKeeper mirror is created, one server in each site will be designated…

LANMAN Name May Be Seen Twice in Browse List

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » LANMAN Name May Be Seen Twice in Browse List

Symptom After creating a LANMAN resource, the LANMAN name may be seen twice in the browse list. Solution One of these entries is an unusable Workstation record. Please disregard this entry and use the other LANMAN Server name.

Duplicate IP Addresses Disallowed Within a Job

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Restrictions » Duplicate IP Addresses Disallowed Within a Job

A DataKeeper job contains the endpoint information for all mirrors that are part of the job. This information includes the host name, IP address, and drive letter of each mirror endpoint. Within a job, an IP address cannot be duplicated on more than one node. For…

Performing Offline Maintenance On A Shared Disk

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Performing Offline Maintenance On A Shared Disk

When performing offline maintenance on a shared SCSI host adapter or a disk on a shared bus, you must stop LifeKeeper and power down all servers and shared disks. Perform these actions in the following order: Stop LifeKeeper. Use the Services tool to stop the…

Maintaining a SIOS Protection Suite Protected System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

Expanding and Collapsing A Resource Hierarchy Tree

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Connecting ODBC Clients to Named Instances of SQL Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Connecting ODBC Clients to Named Instances of SQL Server

Symptom: After creating an ODBC connection to your SIOS Protection Suite cluster via the protected IP address, the connection fails after switching the SQL resource to the backup server. Suggested Action: Take each instance out of service and bring it back into…

Initial Synchronization of Data Across the LAN or WAN

SIOS DataKeeper for Windows Technical Documentation » Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN

When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…

Licensing – Licensed Recovery Kit Resource Fails to Come In Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Licensing – Licensed Recovery Kit Resource Fails to Come In Service

Symptom After upgrade, licensed recovery kit resource fails to come in service and the following error is logged to the Application Event Log by SIOS Protection Suite: “Process: lcdmachfail(3176) *ERROR* (No. 1001) resource requires a license (for Kit )…

SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

SIOS DataKeeper for Windows Technical Documentation » Administration » SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

Introduction SIOS DataKeeper includes a set of tools and configuration files that can be used to report Windows events to a SIOS iQ appliance. SIOS iQ is an IT Analytics system that can be used to optimize your computing infrastructure through the use of machine…

Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

Insight Oracle connect issues indicate Oracle TNS setup issues are not caused by LifeKeeper. Suggestion Do the following: Read the specific Oracle error and message Using Oracle Net Manager, make certain that the listener and the TNS names are configured…

Using a Non-Admin Local System Account on Target System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Using a Non-Admin Local System Account on Target System

There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…

Running the GUI Application on a SIOS Protection Suite Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

Clustering

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering

Running chkdsk on Cluster Volumes during Cluster Volume Online Creating a DataKeeper Volume Resource in WSFC Manual Creation of a Mirror in WSFC DataKeeper Volume Resource Health Check DataKeeper Volume Resource Private Properties Extending a Clustered DataKeeper…

DataKeeper Cluster Edition Release Notes

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » DataKeeper Cluster Edition Release Notes

SIOS DataKeeper Cluster Edition Release Notes Version 8.6.2 (Version 8 Update 6 Maintenance 2) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during…

Error Messages Log

SIOS DataKeeper for Windows Technical Documentation » FAQs » Error Messages Log

Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…