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Deleting a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Deleting a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Delete Job from the Actions pane or right-click on the selected job and choose Delete Job from the menu that displays. Select Yes to delete the selected job and…

Deleting a Mirror

SIOS DataKeeper for Windows Technical Documentation » FAQs » Deleting a Mirror

Question What actually happens when you delete a mirror? Answer The data remains on both sides, but the target and source data are no longer synchronized. The target volume is unlocked and made fully accessible.

Deleting a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Deleting a Mirror

This action discontinues replication and removes the mirror from the associated job. The target volume is unlocked and made fully accessible. Select the job that contains the mirror you want to delete. Right-click on the mirror and choose Delete Mirror or…

Deleting a PostgreSQL Hiearchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Deleting a PostgreSQL Hiearchy

Before deleting a PostgreSQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will also be deleted. To delete a resource…

Deleting a SQL Hiearchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Deleting a SQL Hiearchy

Before deleting a SQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. To delete a resource…

Communication Status Information

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Communication Status Information

The Communication tab of the Server Properties dialog lists the servers known to SIOS Protection Suite and their current state followed by information about each communication path.

Deleting an Oracle Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Deleting an Oracle Hierarchy

Before deleting an Oracle hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. Deleting an Oracle…

Unable to Determine Previous Install Path

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Unable to Determine Previous Install Path

Installation – Fatal Error: Unable to Determine Previous Install Path Error/Message Fatal Error: Unable to determine previous install path. DataKeeper cannot be uninstalled or reinstalled. Description When performing a “Repair” or…

Access Via Protected Communication Paths

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Access Via Protected Communication Paths

All remote access of the service should be done through the hierarchy’s protected IP addresses. This will ensure that users can access the SQL service regardless of which server it is currently running on.

Access Via Protected Communication Paths

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Access Via Protected Communication Paths

All remote access of the service should be done through the hierarchy’s LifeKeeper network resources. This will ensure that users can access the PostgreSQL database cluster regardless of which server it is currently running on. *Note: Currently the PostgreSQL…

Replacing a Target

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors » Replacing a Target

When replacing the target volume, you must either break the mirror or delete the mirror in order to ensure a full resync of the data from the source volume to the target volume when the target volume is back in place. Though similar to the Pause and Unlock, breaking…

Creating a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Creating a Job

If not already connected, connect to the server where you want to create a job. From the right Actions pane, select Create Job. The Job Wizard will prompt you for a Job Name and Description. Enter the appropriate information and select Create Job to…

Creating a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Creating a Mirror

Before creating a mirror, ensure the following: You have created a job to hold the mirror. The volume on both the source and target systems must be of the NTFS file system type. The target volume must be greater than or equal to the size of the source…

Renaming a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Renaming a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Rename Job from the Actions pane or right-click on the selected job and choose Rename Job from the menu that displays. Enter the new Job Name and new Job…

Reassigning a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Reassigning a Job

Use the Reassign Job function to move an existing mirror from one job to another without deleting the mirror. Select the job from the middle Summary panel. Right-click and select Reassign Job or select Reassign Job from the Actions panel. Select an existing…

Extending a Single SQL Server Node to a Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Single SQL Server Node to a Cluster

This guide explains how to install a single SQL Server node and extend it to a clustered node. Please read this document carefully prior to installation. Planning Steps: Start with a Microsoft SQL Server standalone node, where data resides on the C drive. Note:…

Unextending a SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Unextending a SQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Unextending a PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Unextending a PostgreSQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Disconnecting From a Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Disconnecting From a Cluster

This task disconnects your client from all servers in a cluster. Select a server from which you want to disconnect and then select Disconnect from the Server Context Menu or Server Context Toolbar. A Confirmation dialog listing all servers in the cluster is…

Adding a Shared System

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Shared Volumes » Adding a Shared System

To add a shared system to either the source or target side of a mirror, you must be connected to that system. You can connect to the system prior to starting the Manage Shared Volumes dialog, or you can click Connect to Server from within the dialog. In either case,…

Connecting to a Server

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Connecting to a Server

Use this dialog to connect to the server of your choice. You may enter the IP address, system NetBIOS name or the full system domain name for the server. Click Connect to select it.

Extending a SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Extending a SQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Disconnecting from a Server

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Disconnecting from a Server

Use this dialog to disconnect from a server. You may use this option if you no longer wish to view the server in the Administration Window. From the list of servers, select the server(s) that you wish to disconnect from and click Disconnect.

Connecting To A Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Connecting To A Cluster

From the File Menu or the Global Toolbar, select Connect. In the Server Name field of the Cluster Connect Dialog, enter the name of a server within the cluster to which you want to connect. Note: If using an IPv6 address, this address will need to be enclosed…

Switching Over a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Switching Over a Mirror

The Switchover Mirror function enables you to switch over all the mirrors in a job or just one of the mirrors in a job. A “mirror” includes all variants for mirrors such as standard single-target replication and complex geometries such as multi-target…

Removing a Shared System

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Shared Volumes » Removing a Shared System

To remove a shared system from either side of the mirror, bring up the Manage Shared Volumes dialog and uncheck the Include box for the system to be removed. When you click Done, the job will be updated so that the system is not part of the job. Warning: If a shared…

Extending a PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Extending a PostgreSQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Maintaining a Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a Resource Hierarchy

You can perform maintenance on a resource hierarchy while maintaining SIOS Protection Suite protection of all other hierarchies on the system. This involves taking the hierarchy in need of maintenance out of service and then bringing it back in service after you…

Recovering After a Failover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Recovering After a Failover

After SIOS Protection Suite performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When SIOS Protection Suite on Server B performs a failover recovery from Server A, status messages…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…

Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

Add a Shared Node Using Windows Server 2008R2 or 2012 When using Windows Server 2008R2 or 2012, a 1×1 2-Node replicated cluster using DataKeeper Volumes can be extended to a 2×1 shared and replicated 3-Node cluster by using either of the following…

Managing a SQL Server Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Managing a SQL Server Configuration

To administer a protected SQL Server resource from the LifeKeeper GUI, right-click on the SQL Server resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the SQL Server Configuration tab. Use the SQL Server Configuration page to…

Bringing A Resource In Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Bringing A Resource In Service

To bring a resource in service: Select a server-specific resource instance that you want to bring in service and then select In Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the server and resource(s) that you…

Inability to Create a Mirror

SIOS DataKeeper for Windows Technical Documentation » FAQs » Inability to Create a Mirror

Question Why can’t I create a mirror? Answer The common cause of this problem is that the volume on either source or target is in use by another process. Stop the process that is accessing the volume and try again. The SIOS DataKeeper software requires…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Extend of a SQL Resource Fails

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Extend of a SQL Resource Fails

Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…

Viewing The Status Of A Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing The Status Of A Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual State What it Means ALIVE Client has valid connection to the…

Taking a Resource Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking a Resource Out Of Service

To take a resource out of service: Select a server-specific resource instance that you want to take out of service and then select Out of Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the selected resource(s) to…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

Performing a Manual Switchover from the GUI

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Performing a Manual Switchover from the GUI

You can initiate a manual switchover from the LifeKeeper GUI by selecting Edit, then Resource, then In Service. For example, an In Service request executed on a backup server causes the application hierarchy to be taken out of service on the primary server and placed…

Duplicate IP Addresses Disallowed Within a Job

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Restrictions » Duplicate IP Addresses Disallowed Within a Job

A DataKeeper job contains the endpoint information for all mirrors that are part of the job. This information includes the host name, IP address, and drive letter of each mirror endpoint. Within a job, an IP address cannot be duplicated on more than one node. For…

Performing Offline Maintenance On A Shared Disk

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Performing Offline Maintenance On A Shared Disk

When performing offline maintenance on a shared SCSI host adapter or a disk on a shared bus, you must stop LifeKeeper and power down all servers and shared disks. Perform these actions in the following order: Stop LifeKeeper. Use the Services tool to stop the…

Maintaining a SIOS Protection Suite Protected System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

Creating a DataKeeper Volume Resource in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

Expanding and Collapsing A Resource Hierarchy Tree

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Manual Creation of a Mirror in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…

Safe Creation of a Shared-Storage Volume Resource

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource

DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…

Recovering From Databases in Suspect State After a Switchover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Recovering From Databases in Suspect State After a Switchover

A database which gets marked as suspect may be caused by starting Microsoft SQL Server when the volume(s) on which it resides is unavailable to this system. When SIOS Protection Suite is used to protect SQL databases, the starting and stopping of SQL should be…

SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

SIOS DataKeeper for Windows Technical Documentation » Administration » SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

Introduction SIOS DataKeeper includes a set of tools and configuration files that can be used to report Windows events to a SIOS iQ appliance. SIOS iQ is an IT Analytics system that can be used to optimize your computing infrastructure through the use of machine…

Using a Non-Admin Local System Account on Target System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Using a Non-Admin Local System Account on Target System

There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…

Running the GUI Application on a SIOS Protection Suite Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

Configuration of Data Replication From a Cluster Node to External DR Site

SIOS DataKeeper for Windows Technical Documentation » Configuration » Configuration of Data Replication From a Cluster Node to External DR Site

Create a Mirror and Rename Job and Delete Job Actions Grayed Out

SIOS DataKeeper for Windows Technical Documentation » FAQs » Create a Mirror and Rename Job and Delete Job Actions Grayed Out

Question Why are the Create a Mirror, Rename Job and Delete Job actions grayed out? Answer If a node that is part of the job is down, these actions will not be enabled.

Server Context Toolbar

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Toolbars » Server Context Toolbar

The server context toolbar is displayed in the properties panel when you select a server in the status table. The actions are invoked for the server that you select. Disconnect. Disconnect from a cluster. Refresh. Refresh GUI.…

Server Context Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » Server Context Menu

The server context menu appears when you right-click on a server in the status table. The actions are always invoked on the server that you select. View Logs. View SIOS Protection Suite log messages. Create Resource Hierarchy. Create a resource hierarchy. Create…

Edit Menu – Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » Edit Menu – Server

This submenu of the main menu bar is the same as the default server context menu except that you must select a server when you invoke actions from this menu. The Edit > Server menu cannot be customized. View Logs. View SIOS Protection Suite log messages. Create…

Global Toolbar

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Toolbars » Global Toolbar

This toolbar is a combination of the default server context toolbar and resource context toolbar which are displayed on the properties panel, except that you must select a server and possibly a resource when you invoke actions from this toolbar. …

LifeKeeper Communications Manager (LCM)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LifeKeeper Communications Manager (LCM)

The LifeKeeper Communication Manager (LCM) provides reliable communication between processes on one or more SIOS Protection Suite servers. This process can use redundant communication paths between systems so that failure of a single communication path does not cause…

SIOS Protection Suite Configuration Steps

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

Install and Configure SIOS Protection Suite and Recovery Kits

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Working With Jobs

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs

Jobs Renaming a Job Deleting a Job Reassigning a Job Switching Over a Mirror

Common Hardware Components

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configurations » Common Hardware Components

All SIOS Protection Suite configurations share these common components as illustrated in the diagram below: Server Groups. The basis for the fault resilience provided by SIOS Protection Suite is clustered Windows servers. The servers, also referred to as SIOS…

Installation – Replicated Storage Systems

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems

On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…

SETSNAPSHOTLOCATION

SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » SETSNAPSHOTLOCATION

EMCMD SETSNAPSHOTLOCATION “” This command sets the snapshot location (directory path) for the given volume on the given system. The directory must be valid on the system in question, must be a local drive/path, must be an absolute path and cannot be left…

Working With Mirrors

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Mirrors

Managing Mirrors Pause and Unlock Continue and Lock Partial Resync Break Resync Deleting a Mirror Replacing a Target DataKeeper Volume Resize Mirror Properties Changing the Compression Level of an Existing Mirror

Before Installing Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Before Installing Oracle

Before you install the Oracle software, the servers and storage must be configured and LifeKeeper must be installed on each server in the cluster. By doing so, you can then install Oracle onto a volume that is already LifeKeeper-protected. Replicated Storage…

Resource Hierarchy for Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Resource Hierarchy for Oracle

The typical Oracle resource hierarchy consists of the following resources: Oracle Shared communication resource (IP or LAN Manager alias name) Volume(s) All Oracle data, log, and trace (core database) files for the protected SID are stored on shared or…

Incomplete Resource Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Incomplete Resource Creation

Description If the resource setup process is interrupted leaving instances only partially created, you must perform manual cleanup before attempting to install the hierarchy again. Use the LifeKeeper GUI to delete any partially-created resources. See Deleting a…

Oracle Overview

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Overview

The LifeKeeper Oracle Recovery Kit provides the ability to concurrently run Oracle database instances on other servers, and to optionally place these instances under LifeKeeper protection. Such a configuration is known as Active/Active and allows LifeKeeper servers to…

Delete an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Delete an IIS Resource Hierarchy

To delete a resource hierarchy from all the servers in your LifeKeeper environment, complete the following steps: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Delete Resource Hierarchy. Select the Target Server where…

FAQs

SIOS DataKeeper for Windows Technical Documentation » FAQs

Refer to this section for answers to the most frequently asked questions about SIOS DataKeeper. ______________________________________________________________________________________________________________ Awareness of Windows Filenames and Directory Names AWS…

View Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » View Menu

Expand Tree. Expand the status table to show all resources in all hierarchies. Collapse Tree. Collapse the status table to show only the top resource in each hierarchy. Row Height. Modify the row viewing size of the resources in the resource hierarchy tree and…

Using Disk Management

SIOS DataKeeper for Windows Technical Documentation » Administration » Using Disk Management

When using the Windows Disk Management utility to access SIOS DataKeeper volumes, please note the following: Using Disk Management to delete partitions that are being mirrored is not supported. Deleting a partition that is part of a SIOS DataKeeper mirror will yield…

Installing and Configuring LifeKeeper with Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing and Configuring LifeKeeper with Oracle

The LifeKeeper with Oracle installation and configuration procedure differs slightly for replicated storage systems and shared stored systems. We have created separate sections in this document for each type of storage configuration in an effort to clarify the…

Installation – Shared Storage Systems

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Shared Storage Systems

On the Primary Server Power down the backup server so that there is no chance of simultaneous access to your shared storage. Use the Windows Disk Management tool to configure your disk resources and define the shared volumes that you want to use. (Be sure the…

GETSNAPSHOTLOCATION

SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » GETSNAPSHOTLOCATION

EMCMD GETSNAPSHOTLOCATION This command retrieves the currently configured snapshot location (directory path) for the given volume on the given system. It will return an empty result if the snapshot location is not configured on the given volume. The parameters…

IIS Overview

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Overview

The SIOS Protection Suite Microsoft IIS Recovery Kit protects Internet servers from the following problems: System failure or server shutdown Network Interface Card (NIC) failures Communication failures (Web server is running but stops…

Data Transfer Network Protocols

SIOS DataKeeper for Windows Technical Documentation » FAQs » Data Transfer Network Protocols

Question What are the network protocols used for SIOS DataKeeper Data Transfer? Answer SIOS DataKeeper uses named pipe communication and TCP Sockets.

SQL Server Hierarchy Administration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration

Follow these guidelines when administering your SQL Server. __________________________________________________________________________________________________________________________________________________ Access Via Protected Communication Paths User Resource Name…

Advanced Topics

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics

This section details information on the LifeKeeper Configuration Database and LifeKeeper Communications. _____________________________________________________________________________________________________________________________________________________ LifeKeeper…

User Resource Name For Remote Access

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access

Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…

Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

Any configuration change that affects the port number, IP address, hardware virtual servers or secure/non-secure setting, will affect the LifeKeeper configuration. As there is no direct linkage between the server and this kit, you should follow this procedure to…

PostgreSQL Server Hierarchy Administration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration

Follow these guidelines when administering your PostgreSQL Server. Access Via Protected Communication Paths Reserve Volumes For Exclusive PostgreSQL Use Start and Stop PostgreSQL Server Only Through SIOS Protection Suite Creating and Protecting Additional…

Oracle Hierarchy Administration Guidelines

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Oracle Hierarchy Administration Guidelines

Follow these guidelines for administering your Oracle hierarchy: Access via protected communication paths. To ensure that users can access the Oracle SID, regardless of the physical system on which it is running, all remote access of the database should be done…

CLEARSNAPSHOTLOCATION

SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » CLEARSNAPSHOTLOCATION

EMCMD CLEARSNAPSHOTLOCATION This command clears the snapshot location (directory path) for the given volume on the given system. Once this command executes successfully, snapshots will be disabled for the given volume. The parameters are: This is…

Configuring Secure Servers

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Configuring Secure Servers

A secure server is a web server that uses Secure Socket Layers (SSL) for communication. Security is improved because the data sent and received are encrypted and because the web client and the web server can identify one another. Secure servers use https: rather than…

Windows Server 2012 MMC Snap-in Crash

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

SQLAgent Service Fails to Start

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start

SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where SIOS Protection Suite is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…

Using the -proxy option with EMCMD

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Technical Documentation » Using the -proxy option with EMCMD

All EMCMD requests can be routed through a “proxy” DataKeeper service. To do this, append the options -proxy - to the end of the EMCMD command line. The should be given using the same format as the option. EMCMD will open a connection to the …

Installing Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing Oracle

Once you have installed LifeKeeper and configured the volume and communication resources, you are ready to install Oracle to the protected volume(s). Oracle 12c Installation: Oracle12c introduces some new installation options. The following options for software and…

IIS Configuration Considerations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » IIS Configuration Considerations

LifeKeeper places certain restraints on your Internet server configurations. These restrictions will ensure that the standby web server/site can successfully and completely replace the active web server/site. Default Web Site or New Web Site The Default Web Site…

Taking Volume Resources In and Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

GUI Network Related – Long Connection Delays on Windows Platforms

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

Symptom Long Connection Delays on Windows Platforms. Solution From Sun FAQ: “Most likely, your host’s networking setup is incorrect. RMI uses the JavaAPI networking classes, in particular java.net.InetAddress, which will cause TCP/IP host name lookups for both…

Changing the Network Interface Card (NIC)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)

The procedure for changing the Network Interface Card (NIC) depends upon whether the replacement NIC is the same type of card as the original. If the NIC is exactly the same model, you only need to power down the system, replace the card, and then restart the system;…

Replication Settings

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Replication Settings

From the Volume Resource Properties page, select the Replication Settings button to set the compression level, the network throttling or the SIOS Protection Suite Delete Mirror flag for a replicated volume. Field Tips Select Targets Select…

Troubleshooting

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

DKSUPPORT

SIOS DataKeeper for Windows Technical Documentation » Administration » DKSUPPORT

DKSUPPORT .cmd, found in the \SUPPORT directory, is used to collect important configuration information and event log files and put them in a zip file. SIOS Support Engineers will commonly request this zip file as part of the support process. To run this utility,…

Identical Primary Backup Web Sites

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Identical Primary Backup Web Sites

For each primary IIS site, you must create an identical backup IIS site on the other server. These two servers must be connected by a LifeKeeper heartbeat. In order for the primary and backup sites to be identical, the following criteria must be met: The site names…