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Transferring Resource Hierarchies

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Transferring Resource Hierarchies

When you need to perform routine maintenance or other tasks on a SIOS Protection Suite Server, you can use the LifeKeeper GUI to move in-service resources to another server. To transfer in-service resource hierarchies from Server A to Server B, use the GUI to bring the…

Creating Other Server Resource in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating Other Server Resource in WSFC

When creating an Other Server resource in WSFC, you will be prompted for a storage resource (DataKeeper resource) twice. You will check the first one, but do not need to check the second dialog. Click the “checkbox” for the first dialog “Select…

Creating a DataKeeper Volume Resource in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

Recovering Out-of-Service Hierarchies

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering Out-of-Service Hierarchies

Description As a part of the recovery following the failure of a SIOS Protection Suite server, resource hierarchies that are configured on the failed server but are not in service anywhere at the time of the server failure are recovered on the highest priority alive…

Incomplete Resource Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Incomplete Resource Creation

Description If the resource setup process is interrupted leaving instances only partially created, you must perform manual cleanup before attempting to install the hierarchy again. Use the LifeKeeper GUI to delete any partially-created resources. See Deleting a…

Resource Context Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » Resource Context Menu

The resource context menu appears when you right-click on a global (cluster-wide) resource, as shown above, or a server-specific resource instance, as shown below, in the status table. The default resource context menu is described here, but this menu might be…

Resource Context Toolbar

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Toolbars » Resource Context Toolbar

The resource context toolbar is displayed in the properties panel when you select a server-specific resource instance in the status table. The default toolbar is described here but this toolbar might be customized for specific resource types in which case the custom…

Edit Menu – Resource

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » Edit Menu – Resource

This submenu of the main menu bar is the same as the default resource context menu except that you must select a resource and server when you invoke actions from this menu. The Edit > Resource menu cannot be customized. In Service. Bring a resource hierarchy into…

Viewing Resource Properties

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing Resource Properties

To view resource properties: If the Properties Panel is enabled, simply select the server-specific resource instance in the Status Table and the properties will be displayed in the Properties Panel. If the Properties Panel is disabled, select the server-specific…

LCD Resource Types

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCD Resource Types

The LCD is maintained in both shared memory and in the $LKROOT directory. As highlighted on the directory structure diagram, subsys contains application resource sets you can use to define your application interface: filesys – file system related resources…

Creating a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Creating a Job

If not already connected, connect to the server where you want to create a job. From the right Actions pane, select Create Job. The Job Wizard will prompt you for a Job Name and Description. Enter the appropriate information and select Create Job to…

Creating a Mirror

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Creating a Mirror

Before creating a mirror, ensure the following: You have created a job to hold the mirror. The volume on both the source and target systems must be of the NTFS file system type. The target volume must be greater than or equal to the size of the source…

IP Resource Create Issue

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » IP Resource Create Issue

Symptom IP resource Pre-Extend Wizard can fail if new IP address partially matches an existing IP address. Workaround Currently no workaround is available. This will be addressed in a future release.

Non-mirrored Volume Resource

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Non-mirrored Volume Resource

A non-mirrored volume resource is a DataKeeper resource where no data is replicated to any node in the cluster. This resource type should only be used where the data is temporary and/or non-critical such as MS SQL Server tempdb space. In this case, when MS SQL restarts…

Oracle Resource Configuration Tasks

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks

Once you have completed the setup tasks as described in the previous section, you are ready to create and extend your Oracle resource hierarchies. The following four tasks are described in this guide, as they are unique to an Oracle resource instance and different for…

Resource Tag Name Restrictions

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Resource Tag Name Restrictions

Tag Name Length All tags within SIOS Protection SuiteDataKeeper may not exceed the 256 character limit. Valid “Special” Characters - _ . / However, the first character in a tag should not contain…

Maintaining a Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a Resource Hierarchy

You can perform maintenance on a resource hierarchy while maintaining SIOS Protection Suite protection of all other hierarchies on the system. This involves taking the hierarchy in need of maintenance out of service and then bringing it back in service after you…

IIS Resource Configuration Tasks

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks

The topics in this section describe the tasks involved in configuring resources. _____________________________________________________________________________________________________________________________________________________ Create an IIS Resource…

Resource Tag Name Restrictions

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Resource Tag Name Restrictions

Tag Name Length All tags within DataKeeper may not exceed the 256 character limit. Valid “Special” Characters - _ . / However, the first character in a tag should not contain “.” or “/”. Invalid…

Resource Hierarchy for Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Resource Hierarchy for Oracle

The typical Oracle resource hierarchy consists of the following resources: Oracle Shared communication resource (IP or LAN Manager alias name) Volume(s) All Oracle data, log, and trace (core database) files for the protected SID are stored on shared or…

Creating the SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

Creating the PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

Creating an Oracle Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Creating an Oracle Hierarchy

After you have completed the necessary setup tasks, use the following steps to define the Oracle Server hierarchy to protect your database(s). From the LifeKeeper GUI menu, select Edit, then Server. From the menu, select Create Resource Hierarchy. The Create…

Testing Your SQL Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Testing Your SQL Resource Hierarchy

You can test your SQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Selecting Edit, then Resource, then In Service. For example, an In Service request executed…

Delete an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Delete an IIS Resource Hierarchy

To delete a resource hierarchy from all the servers in your LifeKeeper environment, complete the following steps: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Delete Resource Hierarchy. Select the Target Server where…

Testing Your Oracle Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Testing Your Oracle Resource Hierarchy

You can test your Oracle resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. You can select Edit, then Resource, then In Service. For example, an In Service request…

WSFC – MS DTC Resource Failure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC – MS DTC Resource Failure

Error/Message The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource…

DataKeeper Volume Resource Health Check

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » DataKeeper Volume Resource Health Check

A DataKeeper Volume resource provides two functions that are used by the Microsoft Cluster service to check for availability and health of the DataKeeper Volume resource. A simple check LooksAlive and a more rigorous check IsAlive. LooksAlive The Cluster service…

Testing Your PostgreSQL Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Testing Your PostgreSQL Resource Hierarchy

You can test your PostgreSQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Select Edit, then Resource, then In Service. For example, an In Service request…

Create an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy

Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…

DataKeeper Volume Resource Private Properties

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » DataKeeper Volume Resource Private Properties

A DataKeeper Volume resource includes several private properties that are used by DataKeeper Cluster Edition. Among these properties are: VolumeLetter (REG_SZ) – the volume letter that is replicated by DataKeeper and associated with this DataKeeper Volume…

Viewing Resource Tags and IDs

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing Resource Tags and IDs

A resource’s tag and ID can be viewed quickly by positioning the cursor over a resource icon in the status window and clicking the left mouse button once (single-click). The resource tag and ID of the server having the lowest priority number are displayed in the…

Bringing A Resource In Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Bringing A Resource In Service

To bring a resource in service: Select a server-specific resource instance that you want to bring in service and then select In Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the server and resource(s) that you…

Extend an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Extend an IIS Resource Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create IIS Resource Hierarchy option, in which case you should refer to Step 2 below. On the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Testing Your IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy

The topics in this section assist in testing your IIS resource hierarchy. _____________________________________________________________________________________________________________________________________________________ Performing a Manual Switchover from the…

Creating Mirrors With Shared Volumes

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Creating Mirrors With Shared Volumes

In order to properly configure DataKeeper in a shared volume configuration, use the DataKeeper GUI to connect to all systems where the shared volumes are configured. When connected, the DataKeeper GUI uses hardware signatures to automatically detect which volumes are…

Creating Mirrors With Multiple Targets

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Creating Mirrors With Multiple Targets

SIOS DataKeeper provides the ability to replicate data from a single source volume to one or more target volumes. In addition, DataKeeper also allows you to switch over control and make any of the target volumes become the source. Assuming you have already created a…

Extend of a SQL Resource Fails

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Extend of a SQL Resource Fails

Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…

Taking a Resource Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking a Resource Out Of Service

To take a resource out of service: Select a server-specific resource instance that you want to take out of service and then select Out of Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the selected resource(s) to…

Win2008 – IIS Resource Hierarchy Creation Error

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Win2008 – IIS Resource Hierarchy Creation Error

Symptom On a Win2008 system when creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…

User Resource Name For Remote Access

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access

Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…

Expanding and Collapsing A Resource Hierarchy Tree

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Creating and Protecting Additional PostgreSQL Database Clusters

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Creating and Protecting Additional PostgreSQL Database Clusters

As your environment grows, you may need to add new PostgreSQL Server database clusters on existing or new shared or replicated volumes. To add and protect a new database cluster and the associated volume follow these steps: Create the volume resource. On the server…

Safe Creation of a Shared-Storage Volume Resource

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource

DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…

DataKeeper Volume Not Available as Cluster Resource Type

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Volume Not Available as Cluster Resource Type

WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…

WSFC 2012 File Server Resource Manager Event Log Errors

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Server Resource Manager Event Log Errors

Description In Windows 2012, if a File Server Role is created which uses one or more DataKeeper Volume resources and the File Server Resource Manager feature is enabled on the system, then a series of “SRMSVC” errors (ID 8228) will be received on the…

Licensing – Licensed Recovery Kit Resource Fails to Come In Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Licensing – Licensed Recovery Kit Resource Fails to Come In Service

Symptom After upgrade, licensed recovery kit resource fails to come in service and the following error is logged to the Application Event Log by SIOS Protection Suite: “Process: lcdmachfail(3176) *ERROR* (No. 1001) resource requires a license (for Kit )…

SIOS Protection Suite Configurations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configurations

SIOS Protection Suite works on the basis of resource hierarchies you define for groups of two or more servers. The following three topics introduce the SIOS Protection Suite failover configuration concepts. Common Hardware Components System Grouping…

Maintaining a SIOS Protection Suite Protected System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

SIOS Protection Suite Configuration Steps

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

Remove Hangs During Recovery Kit Uninstall

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Remove Hangs During Recovery Kit Uninstall

Symptom If a recovery kit is uninstalled while there are resource hierarchies of that kit in service, the Remove hangs. To avoid this situation, it is recommended to always take a recovery kit’s resource hierarchies Out of Service and delete them before…

Two-Server Cluster Issue

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Two-Server Cluster Issue

Symptom In a two-server cluster, when the primary server fails or is shut down which causes the hierarchies to fail over to the backup server, and the backup server also fails or is shut down before the hierarchies are entirely failed over to the backup server, the…

Maintenance Tasks

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks

The topics in this section cover the tasks necessary for maintaining SIOS Protection Suite. _____________________________________________________________________________________________________________________________________________________ Starting and Stopping…

Uninstalling SPS for Windows

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Split-Brain Recovery

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Split-Brain Recovery

After the system’s comm paths have been restored and the servers detect that the volumes are in the Split-Brain state, you will have to perform the Split-Brain Recovery procedure below. Note: If multiple volumes are detected in different resource hierarchies,…

Status Table

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » GUI Overview » Status Table

The status table provides a visual representation of the status of connected servers and their resources. It shows the following. The state of each server in the top row The global (cross-server) state and the parent-child relationships of each resource in the…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Intelligent Versus Automatic Switchback

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » Intelligent Versus Automatic Switchback

By default, the switchback setting of a resource is intelligent. This means that once the failover occurs for that resource from Server A to Server B, the resource remains on Server B until another failure or until an administrator intelligently switches the resource…

LifeKeeper GUI Server and Client Components

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

Changing the Network Interface Card (NIC)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)

The procedure for changing the Network Interface Card (NIC) depends upon whether the replacement NIC is the same type of card as the original. If the NIC is exactly the same model, you only need to power down the system, replace the card, and then restart the system;…

Troubleshooting

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Applet…

Recovery Kit Installation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Recovery Kit Installation

Before installing the LifeKeeper Oracle Recovery Kit, be sure you are familiar with the product prerequisites listed above, as well as the installation/configuration procedure outlined in the section Installing and Configuring LifeKeeper with Oracle. Upgrading…

View Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus » View Menu

Expand Tree. Expand the status table to show all resources in all hierarchies. Collapse Tree. Collapse the status table to show only the top resource in each hierarchy. Row Height. Modify the row viewing size of the resources in the resource hierarchy tree and…

Configuring Mirrors

SIOS DataKeeper for Windows Technical Documentation » User Guide » Configuring Mirrors

Creating a Mirror Creating Mirrors With Shared Volumes Safe Creation of a Shared-Storage Volume Resource Creating Mirrors With Multiple Targets Switchover and Failover with Multiple Targets

Rewind Settings

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Rewind Settings

From the Volume Resource Properties page, select the Rewind Settings button for enabling/disabling rewind, changing the rewind log location, associating volumes that should be rewound at the same time (as a single entity), setting the maximum age limit for the log file…

System Grouping Arrangements

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configurations » System Grouping Arrangements

A resource hierarchy is defined on a cluster of SIOS Protection Suite servers. For a given hierarchy, each server is assigned a priority, with one (1) being the highest possible priority. The primary, or highest priority, server is the computer you want to use for the…

Clustering

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering

Running chkdsk on Cluster Volumes during Cluster Volume Online Creating a DataKeeper Volume Resource in WSFC Manual Creation of a Mirror in WSFC DataKeeper Volume Resource Health Check DataKeeper Volume Resource Private Properties Extending a Clustered DataKeeper…

Install and Configure SMTP Virtual Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SMTP Virtual Server

Follow the steps below to create an SMTP Virtual Server. You need to add a new virtual server on each system and configure the pair to be identical. Use the LifeKeeper GUI to bring the switchable IP address and protected volume, if any, in-service on the primary…

Windows 2012 File Share

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows 2012 File Share

When creating a fileshare using “SMB – Basic” on Windows 2012, by default the “Enable Continuous availability” flag is checked which prohibits creating a fileshare resource. To solve this problem, uncheck the box as shown in the picture. …

Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

Any configuration change that affects the port number, IP address, hardware virtual servers or secure/non-secure setting, will affect the LifeKeeper configuration. As there is no direct linkage between the server and this kit, you should follow this procedure to…

LANMAN Name May Be Seen Twice in Browse List

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » LANMAN Name May Be Seen Twice in Browse List

Symptom After creating a LANMAN resource, the LANMAN name may be seen twice in the browse list. Solution One of these entries is an unusable Workstation record. Please disregard this entry and use the other LANMAN Server name.

SQLAgent Service Fails to Start

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start

SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where SIOS Protection Suite is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…

Active-Active Grouping

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » Active-Active Grouping

In an active/active group, all servers are active processors; they also serve as the backup server for resource hierarchies on other servers. For example, the configuration example below shows two active/active pairs of servers. Server 1 is processing AppA, but also…

Managing IP Resources

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Managing IP Resources

To view configuration information associated with a protected IP resource from the LifeKeeper GUI, right-click on the IP resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the IP Configuration tab. The example below shows the…

Oracle Hierarchy Administration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration

The topics in this section assist in the administration of Oracle hierarchies.

Install and Configure SIOS Protection Suite and Recovery Kits

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

DataKeeper Cluster Edition Quick Start Guide

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » DataKeeper Cluster Edition Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Cluster Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the DataKeeper Cluster Edition…

Installation – Replicated Storage Systems

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems

On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…

Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…

Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

Prerequisite Familiarity with Microsoft Windows Server, Microsoft Windows Failover Cluster Server Management and Hyper-V Virtual Management procedures and commands is highly recommended. Note: DataKeeper ClusterCluster Edition does not support Cluster Shared Volumes;…

Restore Fails

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Restore Fails

Symptom: The Restore of a PostgreSQL Server resource will fail after switchover if the database cluster data directory access permissions are configured incorrectly. Suggested Action: Verify the access permissions are configured correctly. See step 3 in Creating and…

Deploying DataKeeper Cluster Edition in Azure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Deploying DataKeeper Cluster Edition in Azure

DEPLOYING MICROSOFT SQL SERVER 2014 FAILOVER CLUSTERS IN AZURE RESOURCE MANAGER (ARM) Before beginning, make sure you read the DataKeeper Cluster Edition Release Notes for the latest information. It is highly recommended that you read and understand the DataKeeper…

IIS Hierarchy Administration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration

The topics in this section assist in the administration of IIS hierarchies. _____________________________________________________________________________________________________________________________________________________ Modifying Quick Check Interval, Deep Check…

Mirror Creation and Cluster Configuration

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

Removal

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Removal

To remove the SIOS Protection Suite Microsoft SQL Server Recovery Kit software, choose Microsoft SQL Server Recovery Kit in the Add/Remove Programs or Programs and Features applet in the control panel. !CAUTION: Be sure there are no SQL instances or resources in…

Starting and Stopping LifeKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Starting and Stopping LifeKeeper

Because LifeKeeper is typically started automatically after installation and each time the server is booted, you should not normally need to start/stop LifeKeeper. (The only exception is if you chose to do a Custom installation and opted not to start LifeKeeper at that…

Installing Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing Oracle

Once you have installed LifeKeeper and configured the volume and communication resources, you are ready to install Oracle to the protected volume(s). Oracle 12c Installation: Oracle12c introduces some new installation options. The following options for software and…

Install and Configure Microsoft IIS on All Servers

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers

The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…

Connecting ODBC Clients to Named Instances of SQL Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Connecting ODBC Clients to Named Instances of SQL Server

Symptom: After creating an ODBC connection to your SIOS Protection Suite cluster via the protected IP address, the connection fails after switching the SQL resource to the backup server. Suggested Action: Take each instance out of service and bring it back into…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…

Viewing the Status of Resources

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing the Status of Resources

The status or state of a resource is displayed in two formats: global resource status (across all servers) and server resource status (on a single server). The global resource status is shown in the Resource Hierarchy Tree in the left pane of the status window. The…

Monitoring Replicated Volume Resources

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Monitoring Replicated Volume Resources

The state of all SIOS Protection Suite protected replicated volume resources is displayed in the LifeKeeper GUI. Refer to the SIOS DataKeeper topic, Mirror State Definitions, for details on mirror states. The example below shows that the mirror state of the replicated…

Hardware and Software Requirements

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Hardware and Software Requirements

Before attempting to install or remove the SIOS Protection Suite Microsoft IIS Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. SIOS Protection Suite supports the following versions of Windows operating…

Global Toolbar

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Toolbars » Global Toolbar

This toolbar is a combination of the default server context toolbar and resource context toolbar which are displayed on the properties panel, except that you must select a server and possibly a resource when you invoke actions from this toolbar. …

Resources Subdirectories

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Resources Subdirectories

The filesys, comm, WebServer, database, mail and appsuite directories each contain a resources subdirectory. The content of those directories provides a list of the resource types that are currently defined and managed by SIOS Protection Suite: filesys resource…

Unextend Your IIS Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Unextend Your IIS Hierarchy

To unextend your IIS hierarchy from a system: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Unextend Resource Hierarchy. Select the Target Server where you want to unextend the IIS resource. It cannot be the server…

Unextending an Oracle Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Unextending an Oracle Hierarchy

To remove a resource hierarchy from a single server in the LifeKeeper cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the Oracle resource. It cannot be the server…

Unextending a SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Unextending a SQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Unextending a PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Unextending a PostgreSQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Deleting a SQL Hiearchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Deleting a SQL Hiearchy

Before deleting a SQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. To delete a resource…