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LCD Directory Structure
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCD Directory Structure
Major subdirectories under $LKROOT (by default, c:\LK): Admin. Scripts for SIOS Protection Suite core and Recovery Kits. Config. SIOS Protection Suite configuration files, including shared equivalencies. Bin. SIOS Protection Suite executable…
Diagram of LCD Directory
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Diagram of LCD Directory
The following diagram shows the directory structure of \$lkroot.
Application Recovery Kits
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits
SIOS Protection Suite for Windows Application Recovery Kits (ARKs) include tools and utilities that allow SPS to manage and control a specific application. The following optional recovery kits are available with this release of…
Configuring Generic Application Scripts
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Configuring Generic Application Scripts
Use this feature to update a script that has been created to protect an application that has no associated SIOS Protection Suite Recovery Kit. Right-click on the generic application resource and select Properties. Select the SIOS Protection Suite Generic Application…
Awareness of Windows Filenames and Directory Names
SIOS DataKeeper for Windows Technical Documentation » FAQs » Awareness of Windows Filenames and Directory Names
Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…
Directory for Bitmap Must Be Created Prior to Relocation
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Restrictions » Directory for Bitmap Must Be Created Prior to Relocation
Description If you choose to relocate the bitmap file from the default location (%EXTMIRRBASE%\Bitmaps), you must first create the new directory before changing the location in the registry and rebooting the system.
Running the GUI Application on a SIOS Protection Suite Server
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server
You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…
Installation
SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Installation
Once you have downloaded the DataKeeper Cluster Edition software, the topics that follow explain the installation process. Core Software Installing Core Third Party Product Files Application Directory Anomaly Localized Language Supplement Silent…
Resources Subdirectories
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Resources Subdirectories
The filesys, comm, WebServer, database, mail and appsuite directories each contain a resources subdirectory. The content of those directories provides a list of the resource types that are currently defined and managed by SIOS Protection Suite: filesys resource…
LCD Resource Types
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCD Resource Types
The LCD is maintained in both shared memory and in the $LKROOT directory. As highlighted on the directory structure diagram, subsys contains application resource sets you can use to define your application interface: filesys – file system related resources…
LifeKeeper Configuration Database (LCD)
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LifeKeeper Configuration Database (LCD)
The LifeKeeper configuration database (LCD) maintains the object-oriented resource hierarchy information and stores recovery direction information for all resource types known to SIOS Protection Suite. The data is cached within system shared memory and stored in files…
Uninstalling SPS for Windows
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Uninstalling SPS for Windows
Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…
Creating the PostgreSQL Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy
After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…
Creating an Oracle Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Creating an Oracle Hierarchy
After you have completed the necessary setup tasks, use the following steps to define the Oracle Server hierarchy to protect your database(s). From the LifeKeeper GUI menu, select Edit, then Server. From the menu, select Create Resource Hierarchy. The Create…
IIS Overview
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Overview
The SIOS Protection Suite Microsoft IIS Recovery Kit protects Internet servers from the following problems: System failure or server shutdown Network Interface Card (NIC) failures Communication failures (Web server is running but stops…
SETSNAPSHOTLOCATION
SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » SETSNAPSHOTLOCATION
EMCMD SETSNAPSHOTLOCATION “” This command sets the snapshot location (directory path) for the given volume on the given system. The directory must be valid on the system in question, must be a local drive/path, must be an absolute path and cannot be left…
DKSUPPORT
SIOS DataKeeper for Windows Technical Documentation » Administration » DKSUPPORT
DKSUPPORT .cmd, found in the \SUPPORT directory, is used to collect important configuration information and event log files and put them in a zip file. SIOS Support Engineers will commonly request this zip file as part of the support process. To run this utility,…
Advanced Topics
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics
This section details information on the LifeKeeper Configuration Database and LifeKeeper Communications. _____________________________________________________________________________________________________________________________________________________ LifeKeeper…
DKHEALTHCHECK
SIOS DataKeeper for Windows Technical Documentation » Administration » DKHEALTHCHECK
DKHealthCheck.exe, found in the \DKTools directory, is a tool that can provide basic mirror status and problem detection of mirror issues. SIOS Support may request that you run this tool as part of the Support process. Note: DKHEALTHCHECK output is captured by…
IIS Configuration
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Configuration
The following configuration rules must be followed to ensure LifeKeeper protection: IIS sites that do not have IP addresses specified in the “IPAddress” field of the Properties or Bindings form cannot be protected. If using a shared or replicated…
Firewall
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Firewall
Symptom Firewall was disabled during installation but is now enabled. How do I add the rules to Windows firewall? Solution There is a script in the LifeKeeper directory that will allow you to enable the firewall rules. The script is located…
Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration
This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding LifeKeeper to an existing PostgreSQL configuration. The Primary server is assumed to be the location of the active PostgreSQL database cluster that will…
Additional Setup Tasks for Extended Configurations
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Additional Setup Tasks for Extended Configurations
If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). If it has not already been done, configure two systems following the steps given in Installation…
GETSNAPSHOTLOCATION
SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » GETSNAPSHOTLOCATION
EMCMD GETSNAPSHOTLOCATION This command retrieves the currently configured snapshot location (directory path) for the given volume on the given system. It will return an empty result if the snapshot location is not configured on the given volume. The parameters…
Server Configuration Considerations
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations
PostgreSQL Server Configuration Considerations Before you install and configure your PostgreSQL database clusters, it is important to understand how to configure them. It is also important to understand the concepts of Active/Standby and Active/Active configurations,…
Create Fails
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Create Fails
Symptom: The Create of a PostgreSQL Server resource will fail if the database cluster data directory is located on a volume and that volume is not already protected by SIOS Protection Suite. Suggested Action: Create the volume resource for the data…
Restrictions
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Restrictions
Included below are restrictions associated with DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Bitlocker…
IIS Configuration Considerations
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » IIS Configuration Considerations
LifeKeeper places certain restraints on your Internet server configurations. These restrictions will ensure that the standby web server/site can successfully and completely replace the active web server/site. Default Web Site or New Web Site The Default Web Site…
Uninstalling SIOS DataKeeper Cluster Edition
SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Uninstalling SIOS DataKeeper Cluster Edition
Before Removing DataKeeper If planning to uninstall DataKeeper and reinstall a previous version, all jobs/mirrors must be deleted on each node prior to uninstalling. These will need to be recreated once software is reinstalled. Uninstall DataKeeper Cluster…
Creating and Protecting Additional PostgreSQL Database Clusters
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Creating and Protecting Additional PostgreSQL Database Clusters
As your environment grows, you may need to add new PostgreSQL Server database clusters on existing or new shared or replicated volumes. To add and protect a new database cluster and the associated volume follow these steps: Create the volume resource. On the server…
SIOS DataKeeper Intent Log
SIOS DataKeeper for Windows Technical Documentation » Introduction » Understanding Replication » SIOS DataKeeper Intent Log
SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…
Restore Fails
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Restore Fails
Symptom: The Restore of a PostgreSQL Server resource will fail after switchover if the database cluster data directory access permissions are configured incorrectly. Suggested Action: Verify the access permissions are configured correctly. See step 3 in Creating and…
Document Content Location
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Document Content Location
Shared and Replicated Content Storage If the content volume is on a shared or replicated volume, both Web sites must point to the same shared or replicated volume and folder. The primary and backup servers must contain the same content files for the active and standby…
Disabling the FTP Deep Check Process
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Disabling the FTP Deep Check Process
If the protected FTP site does not permit anonymous logins and you prefer not to use a login script as described above, you may disable the deep check process for a particular LifeKeeper protected resource. Change directory to the LifeKeeper “bin” folder…
FAQs
SIOS DataKeeper for Windows Technical Documentation » FAQs
Refer to this section for answers to the most frequently asked questions about SIOS DataKeeper. ______________________________________________________________________________________________________________ Awareness of Windows Filenames and Directory Names AWS…
Installing Oracle
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing Oracle
Once you have installed LifeKeeper and configured the volume and communication resources, you are ready to install Oracle to the protected volume(s). Oracle 12c Installation: Oracle12c introduces some new installation options. The following options for software and…
Windows Server 2012 MMC Snap-in Crash
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash
Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…
CLEARSNAPSHOTLOCATION
SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper » CLEARSNAPSHOTLOCATION
EMCMD CLEARSNAPSHOTLOCATION This command clears the snapshot location (directory path) for the given volume on the given system. Once this command executes successfully, snapshots will be disabled for the given volume. The parameters are: This is…
DataKeeper Target Snapshot
SIOS DataKeeper for Windows Technical Documentation » User Guide » DataKeeper Target Snapshot
Overview DataKeeper’s target snapshot feature, integrated with both DataKeeper and DataKeeper Cluster Edition, is the process of creating point in time copies of replicated volumes allowing access to data on a standby cluster node without interrupting data…
LCDI Commands
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCDI Commands
SIOS Protection Suite provides two mechanisms for defining an application resource hierarchy: LifeKeeper GUI LifeKeeper Configuration Database Interface (LCDI) commands The LCDI is a set of interface commands provided by SIOS Protection Suite that you can use…
Manual Creation of a Mirror in WSFC
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC
Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…
Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration
This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding PostgreSQL to an existing LifeKeeper cluster. These steps must be followed in order. On the Primary Server: Use the Window Disk Management tool to…
User Interface – Shows Only One Side of the Mirror
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror
If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…
Performing a Manual Switchover from the GUI
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Performing a Manual Switchover from the GUI
You can initiate a manual switchover from the LifeKeeper GUI by selecting Edit, then Resource, then In Service. For example, an In Service request executed on a backup server causes the application hierarchy to be taken out of service on the primary server and placed…
Installing and Configuring LifeKeeper with Oracle
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing and Configuring LifeKeeper with Oracle
The LifeKeeper with Oracle installation and configuration procedure differs slightly for replicated storage systems and shared stored systems. We have created separate sections in this document for each type of storage configuration in an effort to clarify the…
Identical Primary Backup Web Sites
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Identical Primary Backup Web Sites
For each primary IIS site, you must create an identical backup IIS site on the other server. These two servers must be connected by a LifeKeeper heartbeat. In order for the primary and backup sites to be identical, the following criteria must be met: The site names…
Use Different Volume for Multiple IIS Sites
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Use Different Volume for Multiple IIS Sites
When the LifeKeeper Microsoft IIS Recovery Kit creates an IIS resource hierarchy, it creates dependencies associated with the IP address and content volume using the home directory path designated in the IIS configuration. We recommend that if you protect multiple…
Testing Your Oracle Resource Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Testing Your Oracle Resource Hierarchy
You can test your Oracle resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. You can select Edit, then Resource, then In Service. For example, an In Service request…
Testing Your SQL Resource Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Testing Your SQL Resource Hierarchy
You can test your SQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Selecting Edit, then Resource, then In Service. For example, an In Service request executed…
Testing Your PostgreSQL Resource Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Testing Your PostgreSQL Resource Hierarchy
You can test your PostgreSQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Select Edit, then Resource, then In Service. For example, an In Service request…
SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy
Symptom The SIOS Protection Suite web client may lock up when used from the server machine if multiple changes are made to an existing hierarchy (i.e. create/delete dependencies), closing and reopening the SIOS Protection Suite client between changes. Solution To…
Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms
Prepare the servers. Install Windows Server 2008 R2/2012 Core on two servers, configure IP, join a domain, configure firewall for remote administration, configure the server for remote access and install the Failover Cluster feature. Server Core Installation…
Troubleshooting
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting
The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…
WSFC 2012 New File Server Type Not Supported
SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 New File Server Type Not Supported
Description Windows Server 2012 now offers two options for File Server Resources: File Server for General Use Scale-Out File Server for Application Data (NEW) The new option, “Scale-Out File Server for Application Data”, is not currently…
LifeKeeper GUI
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI
The GUI components should have already been installed as part of the SIOS Protection Suite Core installation. The LifeKeeper GUI uses Java technology to provide a graphical user interface to SIOS Protection Suite and its configuration data. Since the LifeKeeper GUI is…
Failed to Create Mirror
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Failed to Create Mirror
User Interface – Failed to Create Mirror – Application Event Log Error/Message Logged in the Application Event Log: File: .\GuiThread.cpp Line: 3099 Attempt to connect to remote system REMOTESERVER failed with error 5. Please ensure that the local…
Recovering After a Failover
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Recovering After a Failover
After SIOS Protection Suite performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When SIOS Protection Suite on Server B performs a failover recovery from Server A, status messages…
Error Messages Log
SIOS DataKeeper for Windows Technical Documentation » FAQs » Error Messages Log
Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…
SIOS Protection Suite Configuration Steps
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configuration Steps
Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…
Install and Configure Microsoft IIS on All Servers
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers
The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…
Restore and Health Check Account Failures
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Restore and Health Check Account Failures
Symptom Some recovery kits monitor protected resources by performing query operations that simulate user and/or client activity. This provides SIOS Protection Suite with accurate status information about a protected application or service. It also requires that a…
Create an IIS Resource Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy
Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…
Symptoms and Solutions
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions
SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…
Reserve Volumes For Exclusive PostgreSQL Use
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Reserve Volumes For Exclusive PostgreSQL Use
The volumes containing the protected PostgreSQL files should be reserved for use by PostgreSQL exclusively. A SIOS Protection Suite protected volume may fail to switch over if it is accessed by an another application, process or remote user.
Reserve Volumes For Exclusive SQL Use
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Reserve Volumes For Exclusive SQL Use
The volumes containing the protected SQL files should be reserved for use by SQL exclusively. A SIOS Protection Suite protected volume may fail to switch over if it is accessed by an application, process or remote user.
Maintenance Tasks
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks
The topics in this section cover the tasks necessary for maintaining SIOS Protection Suite. _____________________________________________________________________________________________________________________________________________________ Starting and Stopping…
Synchronous and Asynchronous Mirroring
SIOS DataKeeper for Windows Technical Documentation » Introduction » Understanding Replication » Synchronous and Asynchronous Mirroring
SIOS DataKeeper employs both asynchronous and synchronous mirroring schemes. Understanding the advantages and disadvantages between synchronous and asynchronous mirroring is essential to the correct operation of SIOS DataKeeper. Synchronous Mirroring With synchronous…
User Resource Name For Remote Access
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access
Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…
GUI Error Messages
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Error Messages
Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…
Initial Synchronization of Data Across the LAN or WAN
SIOS DataKeeper for Windows Technical Documentation » Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN
When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…
SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance
SIOS DataKeeper for Windows Technical Documentation » Administration » SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance
Introduction SIOS DataKeeper includes a set of tools and configuration files that can be used to report Windows events to a SIOS iQ appliance. SIOS iQ is an IT Analytics system that can be used to optimize your computing infrastructure through the use of machine…
Licensing – License Key Not Found
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Licensing – License Key Not Found
Symptom After installing licensed recovery kit, the following error is logged to the Application Event Log by SIOS Protection Suite: “Process: Lkinit:(1832) *ERROR* (No. 20042) SPS Recovery Kit license key NOT FOUND”. Solution Use the SIOS Protection…
Install and Configure SMTP Virtual Server
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SMTP Virtual Server
Follow the steps below to create an SMTP Virtual Server. You need to add a new virtual server on each system and configure the pair to be identical. Use the LifeKeeper GUI to bring the switchable IP address and protected volume, if any, in-service on the primary…
Licensing – Licensed Recovery Kit Resource Fails to Come In Service
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Licensing – Licensed Recovery Kit Resource Fails to Come In Service
Symptom After upgrade, licensed recovery kit resource fails to come in service and the following error is logged to the Application Event Log by SIOS Protection Suite: “Process: lcdmachfail(3176) *ERROR* (No. 1001) resource requires a license (for Kit )…
SIOS Protection Suite Web Client May Lock Up
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » SIOS Protection Suite Web Client May Lock Up
Symptom The SIOS Protection Suite web client may lock up when used from a server machine if the “-” (reduce resource height) or “+” (increase resource height) accelerator keys are hit during the initial paint of SIOS Protection Suite resources…
WSFC 2012 File Server Resource Manager Event Log Errors
SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Server Resource Manager Event Log Errors
Description In Windows 2012, if a File Server Role is created which uses one or more DataKeeper Volume resources and the File Server Resource Manager feature is enabled on the system, then a series of “SRMSVC” errors (ID 8228) will be received on the…
Updating Oracle Username and Password for LifeKeeper
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper
During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle user name and password for that instance of Oracle. Should the password of this user name change at some point in the future, the LifeKeeper Oracle resource must be updated on all…
Transferring Resource Hierarchies
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Transferring Resource Hierarchies
When you need to perform routine maintenance or other tasks on a SIOS Protection Suite Server, you can use the LifeKeeper GUI to move in-service resources to another server. To transfer in-service resource hierarchies from Server A to Server B, use the GUI to bring the…
Error When Attempting to Run SIOS Protection Suite Command From Command Prompt
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Error When Attempting to Run SIOS Protection Suite Command From Command Prompt
Symptom When attempting to run a SIOS Protection Suite command from a command prompt, you receive the following error: [File:lock.CLine:1610] Win32 Error: 2 CRITICAL (No. 472) Can’t run this application without LCD Daemon running. Solution SIOS Protection Suite…
Jobs
SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Jobs
For ease of use and configuration, SIOS DataKeeper does much of its management of mirrors through an entity called a job. A job is a logical grouping of related mirrors and servers. This feature allows you to create a job for complex repetitive tasks and run them…
GUI Overview
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » GUI Overview
The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…
Extending a PostgreSQL Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Extending a PostgreSQL Hierarchy
This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…
Configuration for Unattended Connections
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Configuration for Unattended Connections
During the creation of a SIOS Protection Suite PostgreSQL resource, the user must enter a PostgreSQL administrative username for that database cluster. No password is requested for this username by the PostgreSQL recovery kit. Therefore, for the connection tests…
GUI Server Troubleshooting
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Server Troubleshooting
Symptom The LifeKeeper GUI uses Ports 81 and 82 on each server for its administration web server and Java remote object registry. If another application is using the same ports, the LifeKeeper GUI will not function properly. Solution These values may be changed by…
Monitoring Your SQL Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Monitoring Your SQL Hierarchy
For every SQL resource, SIOS Protection Suite monitors the Microsoft SQL Server service and any optional services selected during the creation of the SQL hierarchy or added at a later time. Should any of these services stop, the monitoring process associated with the…
DataKeeper Event Log Notification
SIOS DataKeeper for Windows Technical Documentation » Administration » DataKeeper Event Log Notification
The Event Log notification is a mechanism by which one or more users may receive email notices when certain events occur. The Windows Event Log can be set up to provide notifications of certain DataKeeper events that get logged. *Note: This option is only available…
LifeKeeper GUI Server and Client Components
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components
The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…
Upgrading SIOS DataKeeper Cluster Edition
SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Upgrading SIOS DataKeeper Cluster Edition
Upgrading DataKeeper Cluster Edition from previous versions of DataKeeper Cluster Edition is very straightforward. Simply run the installation process outlined below on all systems. The upgrade process stops the DataKeeper Service, copies the new files to the…
Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster
The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…
Using EMCMD with SIOS DataKeeper
SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper
The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…
Extending a SQL Hierarchy
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Extending a SQL Hierarchy
This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…
Connecting ODBC Clients to Named Instances of SQL Server
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Connecting ODBC Clients to Named Instances of SQL Server
Symptom: After creating an ODBC connection to your SIOS Protection Suite cluster via the protected IP address, the connection fails after switching the SQL resource to the backup server. Suggested Action: Take each instance out of service and bring it back into…
IIS Failover
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » IIS Failover
A failover occurs in two situations: The first situation is when the hardware or operating system has suffered a major failure and the server is no longer functioning. The LifeKeeper core on the backup server detects this when its heartbeat messages fail. At that…
Maintaining SQL Server Login and Passwords
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Maintaining SQL Server Login and Passwords
During the creation of a SIOS Protection Suite SQL resource, the user must enter a SQL administrative username and password for that instance of Microsoft SQLServer. Should the password of this username change at some point in the future, the SQL resource must be…
Installation – Shared Storage Systems
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Shared Storage Systems
On the Primary Server Power down the backup server so that there is no chance of simultaneous access to your shared storage. Use the Windows Disk Management tool to configure your disk resources and define the shared volumes that you want to use. (Be sure the…
Oracle Resource Configuration Tasks
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks
Once you have completed the setup tasks as described in the previous section, you are ready to create and extend your Oracle resource hierarchies. The following four tasks are described in this guide, as they are unique to an Oracle resource instance and different for…
Running chkdsk on Cluster Volumes during Cluster Volume Online
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Running chkdsk on Cluster Volumes during Cluster Volume Online
As of version 7.6 DataKeeper now runs chkdsk on all mirrored volumes prior to the volume being available for use. DataKeeper now creates a new flag DiskRunChkDsk in Windows Failover Clustering for each DataKeeper volume. The flag determines how chkdsk runs on each…
Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC
SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC
Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…
DataKeeper Service Log On ID and Password Selection
SIOS DataKeeper for Windows Technical Documentation » Configuration » DataKeeper Service Log On ID and Password Selection
During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…
DataKeeper Service Log On ID and Password Selection
SIOS DataKeeper for Windows Technical Documentation » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection
During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…