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Combined Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause Action 18100 DEBUG qwk_global_lock: file=%s, line=%d 18101 DEBUG qwk_global_unlock: file=%s,…

DataKeeper Service (ExtMirrSvc) Message Catalog

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Service (ExtMirrSvc) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause/Action 17 Info The SIOS DataKeeper Service version %1 is starting. 18 Warning The SIOS DataKeeper Service has been…

DataKeeper Driver (ExtMirr) Message Catalog

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Driver (ExtMirr) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause Action 1 Info The SteelEye DataKeeper driver version 7.0 has started successfully. 2 Error The…

DataKeeper GUI (SDRSnapIn) Message Catalog

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs » DataKeeper GUI (SDRSnapIn) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause Action 0 Error SDRDataKeeperService: Mirror creation failed, rolling back the job endpoint. 0 Warning…

LB Health Check Message Catalog

Application Recovery Kits » LB Health Check Kit Administration Guide » LB Health Check Message Catalog

Use Control F to search for a specific error code in each catalog. To search for any error code, select the Search button at the top right of the screen. Code Severity …

Quorum/Witness Quorum/Witness functionality, combined with the existing failover process of the LifeKeeper core, allows system failover to occur with a greater degree of confidence in situations where total network failure could be common. This effectively means that…

Reconfiguring Quorum

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Reconfiguring Quorum

Reinitialization is necessary for any changes to the cluster made after initial quorum configuration. Examples of this include: adding or removing cluster nodes adding or removing commpaths between cluster nodes participating in quorum changing quorum parameter…

Quorum Parameters List

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Quorum Parameters List

The table below lists the Quorum parameters. These values are tuned by editing the %LKROOT%/etc/default/LifeKeeper configuration file. Parameter Name Meaning Setting Value Default Value When to Apply Notes QUORUM_MODE…

Message Bar

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Message Bar

The message bar appears beneath the status window. It is used for displaying messages in a single text line. Messages such as “Connecting to Server X“ or “Failure to connect to Server X“ might be displayed. To hide the message bar, clear the…

Message Catalogs

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Message Catalogs

DataKeeper Service (ExtMirrSvc) Message Catalog DataKeeper Driver (ExtMirr) Message Catalog DataKeeper GUI (SDRSnapIn) Message Catalog

Viewing Message History

LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Viewing Message History

On the View Menu, click History. The Message History dialog is displayed (see below). If you want to clear all messages from the history, click Clear. Click OK to close the dialog box. The Message History dialog displays the most recent messages from the…

Failed to create the file needed for quorum

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to create the file needed for quorum

Failed to create the file needed for quorum Error/Message Process: qwk_storage_server.exe(11532) *ERROR* (No. 18130) ‘CreateFile’ for \\\ failed: 5 Description Error code “5” is “Access Denied” meaning the quorum process did not have…

GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt

LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt

Symptom NoRouteToHostException Message Generated During Connection Attempt. A socket could not be connected to a remote host because the host could not be contacted. Solution Typically, this indicates that some link in the network between the local and remote…

GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

Symptom Unknown Host Exception Message Generated During Connection Attempt. The LifeKeeper GUI Client and Server use Java RMI (Remote Method Invocation) technology to communicate. For RMI to work correctly, the client and server must use resolvable hostname or IP…

Storage Mode

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Storage Mode

With this mode each node writes information about itself to a shared storage device on a regular basis and periodically reads the information written by the other nodes. A cluster is considered to have quorum consensus when a majority of nodes are able to access the…

2 Node Cluster with a Separate Witness Node

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Majority Mode » 2 Node Cluster with a Separate Witness Node

Quorum checking is performed via LifeKeeper for Windows communication paths. A node has quorum when it is able to communicate with the majority of the nodes in the cluster. This quorum mode is available on clusters with three or more nodes. A node dedicated for witness…

Settings and Operations Considerations with this configuration

LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Multi-VPC Cluster Configuration Using AWS VPC Peering Connections Quick Start Guide » Settings and Operations Considerations with this configuration

In addition to the Requirements, please note the following topics. Considering the Use of LifeKeeper Quorum Since I/O fencing using shared volumes is not available in the AWS environment, a split-brain cannot be prevented without the help of LifeKeeper Quorum. For…

Majority Mode

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Majority Mode

Quorum checking is performed via LifeKeeper communication paths. A node has quorum when it is able to communicate with the majority of the nodes in the cluster. This quorum mode is recommended for clusters with an odd number of nodes. Majority Mode Configuration Set…

Available Amazon S3-compatible Object Storage

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper Quorum » Storage Mode » Available Amazon S3-compatible Object Storage

When storage is selected for the Quorum mode and aws_s3 for QWK_STORAGE_TYPE in the Quorum/Witness function provided by LifeKeeper, Amazon S3-compatible object storage can be used. Requirements All of the following requirements must be satisfied: Object storage…

Storage and Adapter Requirements

LifeKeeper for Windows Installation Guide » Planning Your LifeKeeper for Windows Environment » Storage and Adapter Requirements

LifeKeeper for Windows configurations may use the facilities of shared SCSI host adapters and shared disk hardware to switch resources from a failed server to a designated backup server. A Fibre Channel Storage Area Network (SAN) may also be used to switch resources…

Known Issues and Workarounds

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds

Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…

How to Setup Amazon FSx for NetApp ONTAP

LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » How to Setup Amazon FSx for NetApp ONTAP

This document describes how to set up LifeKeeper to use Amazon FSx for NetApp ONTAP. LifeKeeper accesses it via the iSCSI protocol and uses it as a shared disk. Amazon FSx for NetApp ONTAP can be accessed via the iSCSI protocol or NFS as a shared disk from LifeKeeper.…

Relocation of Intent Log

LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log

To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. *Note: DataKeeper only supports bitmaps on NTFS filesystems. If the bitmaps are on…

lk_err

LifeKeeper for Windows Technical Documentation » Administration » Man Pages » lk_err

Synopsis lk_err -c Category -n Error number -p Process Name [-d {TO_LOG |TO_STDERR}] ”Message” Description This utility is used within recovery scripts to log errors to the Microsoft Event Log. It also prints messages to stderr. The arguments are: Category.…

Viewing Resource Tags and IDs

LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Viewing Resource Tags and IDs

A resource’s tag and ID can be viewed quickly by positioning the cursor over a resource icon in the status window and clicking the left mouse button once (single-click). The resource tag and ID of the server having the lowest priority number are displayed in the…

DataKeeper Troubleshooting

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Most Common…

View Menu

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » View Menu

Expand Tree. Expand the status table to show all resources in all hierarchies. Collapse Tree. Collapse the status table to show only the top resource in each hierarchy. Row Height. Modify the row viewing size of the resources in the resource hierarchy tree and…

IIS Resource Hierarchy Creation Error

LifeKeeper for Windows Technical Documentation » Troubleshooting » IIS Resource Hierarchy Creation Error

Symptom When creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…

DataKeeper Volume Not Available as Cluster Resource Type

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type

WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

System Event Log – Create Mirror Failed in the GUI

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI

Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.

sendevent

LifeKeeper for Windows Technical Documentation » Administration » Man Pages » sendevent

Synopsis %LKROOT%\bin\sendevent -C class-of-event -E event -m monitor-name -nname-of-obj-inst [-s severity] Description The event notification facility consists of two parts: an event notification mechanism (%LKROOT%\bin\sendevent) and an application registration…

New Resources Offline But Unlocked

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » New Resources Offline But Unlocked

WSFC Server – Newly Created Resources Appear Offline But Are Unlocked Error/Message Newly created resources appear offline but are unlocked. Description The new resource is always offline and unlocked before it is used. Suggested Action Switch the resource…

Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI

Error/Message Extending a Volume in LifeKeeper for Windows: Cause/Workaround This is caused by a mirror remnant on the target system that needs to be removed with cleanupmirror (run on the source and then on the target)

Installation – Access is Denied

LifeKeeper for Windows Technical Documentation » Troubleshooting » Installation – Access is Denied

Symptom During upgrade or re-installation, LifeKeeper for Windows generates “Access is denied” error message. Solution The LifeKeeper for Windows services have not all stopped. This can occur if Setup was unable to stop the LifeKeeper for Windows services. Open…

MaxResyncPasses Value

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » MaxResyncPasses Value

If, during a volume resynchronization, the number of passes made through the intent log exceeds the MaxResyncPasses registry value (200 by default), SIOS DataKeeper logs a message to the Event Log indicating that the resync process is taking too many passes and…

Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

Insight Oracle connect issues indicate Oracle TNS setup issues are not caused by LifeKeeper. Suggestion Do the following: Read the specific Oracle error and message Using Oracle Net Manager, make certain that the listener and the TNS names are configured…

Upgrading Generic Application Kit for Load Balancer Health Checks to LB Health Check Kit

Application Recovery Kits » LB Health Check Kit Administration Guide » Upgrading Generic Application Kit for Load Balancer Health Checks to LB Health Check Kit

*The LifeKeeper LB (Load Balancer) Health Check Kit replaces the Generic Load Balancer (GenLB) Recovery Kit. The GenLB recovery kit was a collection of action scripts available for download for 8.9.2 to be used with a generic application (gen/app) resource. The GenLB…

Configuring a Pluggable Database with Oracle Multitenant

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Configuring a Pluggable Database with Oracle Multitenant

LifeKeeper can protect the pluggable database (“PDB”) as well as the Oracle database server provided that the Oracle database supports the Oracle Multitenant architecture and protects the container database (“CDB”), Checking CDB and PDB Oracle resources…

Deleting a Hierarchy from All Servers

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Deleting a Hierarchy from All Servers

Select a server-specific resource instance in the hierarchy that you want to delete, and then select Delete Resource Hierarchy from the resource context menu or resource context toolbar. The dialog will display a message verifying the hierarchy you have specified…

Common Hardware Components

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper for Windows Configurations » Common Hardware Components

All LifeKeeper for Windows configurations share these common components as illustrated in the diagram below: Server Groups. The basis for the fault resilience provided by LifeKeeper for Windows is clustered Windows servers. The servers, also referred to as…

Most Common LifeKeeper for Windows Networking Solutions

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Networking Solutions

The following are the most commonly requested networking related solutions. LifeKeeper GUI Running Slow Issue: When should I use the Interface metric for a specific NIC? Solution: For LifeKeeper GUIs that are performing slowly (and/or showing question marks for…

Troubleshooting

LifeKeeper for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Antivirus…

User Interface – Failed to Create Mirror

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror

User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…

Updating Oracle Username and Password for LifeKeeper

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper

During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle username and password for that instance of Oracle. Should the password of this username change at some point in the future, the LifeKeeper Oracle resource must be updated on all systems…

Failed to Create Mirror

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to Create Mirror

User Interface – Failed to Create Mirror – Application Event Log Error/Message Logged in the Application Event Log: File: .\GuiThread.cpp Line: 3099 Attempt to connect to remote system REMOTESERVER failed with error 5. Please ensure that the local…

Unknown User Name or Bad Password

LifeKeeper for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password

Access Denied: Unknown User Name or Bad Password Symptom If a LifeKeeper for Windows client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that…

Common Tasks

LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks

This section covers basic tasks that can be performed by any user. __________________________________________________________________________________________________________________________________________________ Connecting To A Cluster Disconnecting From a…

UPDATEVOLUMEINFO

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » UPDATEVOLUMEINFO

EMCMD UPDATEVOLUMEINFO This command causes the SIOS DataKeeper service to query the driver for the correct mirror state. This command is useful if the DataKeeper GUI displays information that appears to be incorrect or not up-to-date. Note: The SIOS DataKeeper…

Restore and Health Check Account Failures

LifeKeeper for Windows Technical Documentation » Troubleshooting » Restore and Health Check Account Failures

Symptom Some recovery kits monitor protected resources by performing query operations that simulate user and/or client activity. This provides LifeKeeper for Windows with accurate status information about a protected application or service. It also requires that a…

LifeKeeper GUI User Accounts

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI User Accounts

All LifeKeeper GUI users must belong to LifeKeeper for Windows security groups. The LifeKeeper for Windows administrator for a cluster can use local groups and user accounts on each server, or you can set up domain groups and users with local logon privileges. Logging…

LifeKeeper GUI Server and Client Components

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each LifeKeeper for Windows server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

Unable to Determine Previous Install Path

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Unable to Determine Previous Install Path

Installation – Fatal Error: Unable to Determine Previous Install Path Error/Message Fatal Error: Unable to determine previous install path. DataKeeper cannot be uninstalled or reinstalled. Description When performing a “Repair” or…

AWS ECC Resource Monitoring and Configuration

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Configuration » AWS ECC Resource Monitoring and Configuration

Route Table scenario (Backend Cluster): The recovery kit uses AWS CLI to perform the monitoring of the Route Table settings to enable an access from clients within the VPC to the protected IP resources. The recovery kit ensures that the target of the IP resources for…

Extending an Oracle Hierarchy

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Extending an Oracle Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option in which case you should refer to Step 2 below. On the Edit menu, select Resource, then Extend Resource Hierarchy. The Pre-Extend Wizard…

Unextending a Hierarchy

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Unextending a Hierarchy

The Unextend Resource Hierarchy option removes a complete hierarchy, including all of its resources, from a single server. This is different than the Delete Resource Hierarchy selection which removes a hierarchy from all servers. When using Unextend Resource…

Installation of the iSCSI Target

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target

From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…

Maintaining SQL Server Login and Passwords

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Maintaining SQL Server Login and Passwords

During the creation of a LifeKeeper for Windows SQL resource, the user must enter a SQL administrative username and password for that instance of Microsoft SQLServer. Should the password of this username change at some point in the future, the SQL resource must be…

Java Mixed Signed and Unsigned Code Warning

LifeKeeper for Windows Technical Documentation » Troubleshooting » Java Mixed Signed and Unsigned Code Warning

Symptom When loading the LifeKeeper Java GUI client applet from a remote system, the following security warning may be displayed: Enter “Run” and the following dialog will be displayed: Block? Enter “No” and the LifeKeeper GUI will be allowed to…

Symptoms and Solutions

Application Recovery Kits » LifeKeeper Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions

SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…

SQLAgent Service Fails to Start

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start

SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where LifeKeeper for Windows is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…

ISPOTENTIALMIRRORVOL

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » ISPOTENTIALMIRRORVOL

EMCMD ISPOTENTIALMIRRORVOL This command checks to determine if a volume is a candidate for mirroring. The command may only be run on the local system. The parameters are: This should be the local system. The drive letter of the…

Starting and Stopping LifeKeeper

LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Starting and Stopping LifeKeeper

Because LifeKeeper is typically started automatically after installation and each time the server is booted, you should not normally need to start/stop LifeKeeper. (The only exception is if you chose to do a Custom installation and opted not to start LifeKeeper at that…

Using a Non-Admin Local System Account on Target System

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Using a Non-Admin Local System Account on Target System

There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…

Extending a SQL Hierarchy

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Extending a SQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

SIOS DataKeeper Intent Log

LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

Creating a Communication Path

LifeKeeper for Windows Technical Documentation » Administration » Administrator GUI Tasks » Creating a Communication Path

Before configuring a LifeKeeper for Windows communication path between servers, verify the hardware and software setup. See the Configuration section for requirements. Configuration Notes You should configure no more than one shared disk comm path between…

Extend an IIS Resource Hierarchy

Application Recovery Kits » LifeKeeper Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Extend an IIS Resource Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create IIS Resource Hierarchy option, in which case you should refer to Step 2 below. On the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Recovering After a Failover

LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Recovering After a Failover

After LifeKeeper for Windows performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When LifeKeeper for Windows on Server B performs a failover recovery from Server A, status…

Split-Brain Recovery

LifeKeeper for Windows Technical Documentation » User Guide » Data Replication » Split-Brain Recovery

After the system’s comm paths have been restored and the servers detect that the volumes are in the Split-Brain state, you will have to perform the Split-Brain Recovery procedure below. Note: If multiple volumes are detected in different resource hierarchies,…

Extending Resource Hierarchies

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Extending Resource Hierarchies

The LifeKeeper for Windows Extend Resource Hierarchy option copies an existing hierarchy from one server and creates a similar hierarchy on another LifeKeeper for Windows server. Once a hierarchy is extended to other servers, cascading failover is available for that…

Starting LifeKeeper

LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Starting LifeKeeper

With a typical installation, LifeKeeper is started automatically when the server is booted. Your applications are brought up in a protected state. When LifeKeeper starts, it also starts the LifeKeeper GUI Server. The LifeKeeper GUI client is launched from a web…

GUI Error Messages

LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Error Messages

Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…

GUI Overview

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview

The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…

Extend of a SQL Resource Fails

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Extend of a SQL Resource Fails

Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…

Replicated Volume Switchover Failure

LifeKeeper for Windows Technical Documentation » Troubleshooting » Replicated Volume Switchover Failure

Description If the DELETEMIRROR command fails during switchover of a replicated volume, the following error message will display in the Output panel: WARNING (No. 12104) Delete mirror action for volume R: failed with status 51 (command=C:/SDR/EMCmd10.10.1.2…

Creating Resource Hierarchies

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies

Select the server, and then select Create Resource Hierarchy from the server context menu or server context toolbar. A dialog entitled Create Protected Application will appear with a list of all recognized recovery kits installed within the cluster. Select the…

Verifying Server Specifications

LifeKeeper for Windows Installation Guide » Planning Your LifeKeeper for Windows Environment » Verifying Server Specifications

Ensure that you have the correct version and/or capacity of the following components for each LifeKeeper for Windows server: Windows 2008 R2, 2012, 2012 R2 and 2016 Operating System (64-bit only). Note: All servers within a cluster should be running the same…

Perl 5.8.8 to Perl 5.32.1 Upgrade

LifeKeeper for Windows Technical Documentation » Troubleshooting » Perl 5.8.8 to Perl 5.32.1 Upgrade

The LifeKeeper for Windows v8.10.1 release includes an upgraded Perl version from 5.8.8 to 5.32.1. The new version has many new features and enhancements. The new features in 5.32.1 can be found in the perldoc documentation. For a more concise Perl 5 history, see Perl…

Expanding and Collapsing A Resource Hierarchy Tree

LifeKeeper for Windows Technical Documentation » User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Recovery Kit Installation

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Recovery Kit Installation

The LifeKeeper for Windows Microsoft SQL Server Recovery Kit is distributed via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface. Before continuing, please preview the following: Hierarchy…

Create an IIS Resource Hierarchy

Application Recovery Kits » LifeKeeper Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy

Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…

DNS Resource Requirements

LifeKeeper for Windows Installation Guide » Setting Up Your LifeKeeper for Windows Environment » DNS Resource Requirements

The DNS Recovery Kit included with the LifeKeeper for Windows Core product provides a mechanism to update DNS A and PTR records of the primary server or a LifeKeeper alias name on the DNS servers in your configuration. The DNS resource allows the user to select the A…

Creating a LAN Manager Resource Hierarchy

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Creating a LAN Manager Resource Hierarchy

The LAN Manager Recovery Kit provides a way to create a computer alias name with associated file shares. The computer alias name acts as a “switchable” computer name, and its associated file shares become available on the system that has the LifeKeeper for…

Creating an LB Health Check Resource

LifeKeeper for Windows in a Cloud Environment » LifeKeeper for Windows Step by Step Guide for Google Cloud » Creating an LB Health Check » Creating an LB Health Check Resource

!Please be sure to verify the following are in place in order to minimize issues moving forward with the creation of an LB Health Check resource: 1. A Windows firewall rule to allow access to the ILB port (12345) 2. A Google Firewall rule that lists the address…

Configuration Using a Load Balancer in AWS

LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » Configuration Using a Load Balancer in AWS

Overview When configuring LifeKeeper on AWS, typically the Recovery Kit for EC2 or Recovery Kit for Route 53 is used. Both use the AWS CLI to control AWS services; however, there are some cases where these kits cannot be used. You do not want to make configuration…

Extending a PostgreSQL Hierarchy

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction » Server Configuration Considerations » Extending a PostgreSQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Taking Volume Resources In and Out Of Service

LifeKeeper for Windows Technical Documentation » User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

ins_remove

LifeKeeper for Windows Technical Documentation » Administration » Man Pages » LCDI Instances » ins_remove

ins_remove [-d destsys] [-R roottag] [-a appname] [-r restyp][-t tag] [-i id] [-v] [-I] [-N] [-G] Removes resource instance(s) on system destsys from the configuration database. Associated dependencies and equivalencies will also be removed. If destsys is not…

Creating an Oracle Hierarchy

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Creating an Oracle Hierarchy

After you have completed the necessary setup tasks, use the following steps to define the Oracle Server hierarchy to protect your database(s). From the LifeKeeper GUI menu, select Edit, then Server. From the menu, select Create Resource Hierarchy. The Create…

Incomplete Resource Priority Modification

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Editing Resource Priorities » Incomplete Resource Priority Modification

A hierarchy in LifeKeeper for Windows is defined as all resources associated by parent/child relationships. For resources that have multiple parents, it is not always easy to discern from the GUI all of the root resources for a hierarchy. In order to maintain…

Creating Clients

LifeKeeper for Windows in a Cloud Environment » Microsoft Azure Guide » Building a Virtual Environment in Azure » Creating Clients

In Azure Home > Virtual machines, click Add and create a virtual machine for the client with the settings shown in the following table. The virtual machine is created using the same method as for cluster nodes, so a screenshot is omitted here. Note that the red…

Creating/Extending/Modifying a Resource

Application Recovery Kits » LB Health Check Kit Administration Guide » Creating/Extending/Modifying a Resource

Creating a Resource Hierarchy To create an LB Health Check resource, complete the following steps: Start the Create Resource Wizard as described in Creating Resource Hierarchies. Select Backup Server. Select LB Health Check as a Recovery Kit. …

Creating a File Share List Resource Hierarchy

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Creating a File Share List Resource Hierarchy

The Windows File Manager function allows you to define file shares. The File Share List Resource type allows you to create a resource that includes one or more of those file shares. Criteria for File Share List Resources Not all file shares are available to be…

Dangling Sources

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Dangling Sources

Mirror Broken – Notification Icon Indicates “dangling sources”, GUI shows Red X Solution By default, Windows configures virtual memory so that page files are automatically created on volumes as the Operating System determines is best. This Virtual…

Creating the SQL Hierarchy

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the LifeKeeper for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database installed, you must…

LifeKeeper for Windows Release Notes

*SIOS Protection Suite for Windows (SPS-W) is a bundle that includes LifeKeeper. SPS-W will now be referred to as LifeKeeper. Release Notes Version 8.10.2 Released December 11, 2024 !IMPORTANT: Starting in LifeKeeper for Windows v8.10.1, the perl version…

Creating common resources

LifeKeeper for Windows in a Cloud Environment » Oracle Cloud Infrastructure Guide » Building HA Clusters with LifeKeeper for Windows » Creating common resources

Create a common resource for use with both the Oracle ARK and the PostgreSQL ARK. Create an LB Health Check Resource In the LifeKeeper GUI, create an LB Health Check resource. From the menu bar, click Edit > Server > Create Resource Hierarchy and follow the prompts…

Creating Cluster Nodes (Active System, Standby System)

LifeKeeper for Windows in a Cloud Environment » Microsoft Azure Guide » Building a Virtual Environment in Azure » Creating Cluster Nodes (Active System, Standby System)

!Important Notes: ● Here we describe how to create two nodes (active and standby nodes) that make up a cluster. There are several parameters specific to each node, such as name and IP address. The other parts are common to the two nodes, including the creation…

Creating a Volume Resource Hierarchy

LifeKeeper for Windows Technical Documentation » Administration » Working with Resource Hierarchies » Creating Resource Hierarchies » Creating a Volume Resource Hierarchy

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. LifeKeeper for Windows can protect shared volumes by defining a volume resource instance. Each instance is assigned a…