Installation – Access is Denied

Symptom

During upgrade or re-installation, SIOS Protection Suite generates “Access is denied” error message.

Solution

The SIOS Protection Suite services have not all stopped. This can occur if Setup was unable to stop the SIOS Protection Suite services. Open a command window and enter $LKROOT\bin\lkstop to stop all the SIOS Protection Suite services, then wait until you see “LIFEKEEPER NOW STOPPED” before running Setup.