SIOS Protection Suite Web Client May Lock Up

Symptom

The SIOS Protection Suite web client may lock up when used from a server machine if the “-” (reduce resource height) or “+” (increase resource height) accelerator keys are hit during the initial paint of SIOS Protection Suite resources for that server.

Solution

To recover, open Windows Task Manager and select “End Task” for the “LifeKeeper – <web browser, e.g., Microsoft Internet Explorer>” application. It may take up to one minute for the processes to end. Restart the SIOS Protection Suite web client from the Start->All Programs->SIOS shortcut and wait for initial screen paint to complete before using accelerator keys.