Description

When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event viewer.

Suggested Action

This crash does not affect the server(s) to which the snap-in was connected or any DataKeeper mirrors established at the time of the crash. The MMC Snap-in may be safely relaunched. Simply close the UI and restart it.

The following are examples of Application Event Log messages that may be logged during this failure.

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Log Name: Application
Source: Desktop Window Manager
Date: 11/28/2012 8:34:00 AM
Event ID: 9009
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: CAE-QA-V96.QAGROUP.COM
Description:
The Desktop Window Manager has exited with code (0xd00002fe)
——————————————————————————————————————

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Log Name: Application
Source: .NET Runtime
Date: 11/28/2012 8:34:00 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAE-QA-V96.QAGROUP.COM
Description:
Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
——————————————————————————————————————

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Log Name: Application
Source: Application Error
Date: 11/28/2012 8:34:00 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CAE-QA-V96.QAGROUP.COM
Description:
Faulting application name: mmc.exe, version: 6.2.9200.16384, time stamp: 0×50109efd
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0×5010ab2d
Exception code: 0xe0434352
Fault offset: 0×00000000000189cc
Faulting process id: 0xdc4
Faulting application start time: 0×01cdccd27c68a1c6
Faulting application path: C:\Windows\system32\mmc.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 443c3ed3-3960-11e2-9400-0050569b131b
Faulting package full name:
Faulting package-relative application ID:

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