Symptoms and Solutions

SYMPTOM

Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard.

SOLUTION

• Check that the same optional parameters are specified and their values are also the same (even the same letter case) on both systems.

• Also ensure that all sites have a valid description for LifeKeeper (alphanumeric characters and dashes only). If you need to change the name (description) of a protected Web Site, first delete the IIS resource, then change the description and recreate the resource.

SYMPTOM

When attempting to access the FTP site, the following error message is received:

“User x cannot login, home directory inaccessible”.

SOLUTION

To allow users to log on to an FTP site as ANONYMOUS, the Internet Guest Account user IUSR_{machine name} must be given the right to logon

SYMPTOM

When configuring your IIS Web/FTP/SMTP in the Internet Information Services (IIS) Manager and you attempt to select the IP address from the drop-down list, your switchable IP address is not displayed.

SOLUTION

Manually enter the switchable IP address.