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Web Client Troubleshooting

Background

The web client does not display the Cluster Connect dialog.

Answer

If the web client does not display the Cluster Connect dialog, try the following:

  1. Check whether the applet failed. Usually a message is printed somewhere in the browser window specifying the state of the applet. In Internet Explorer, an icon may appear instead of the applet in addition to some text status. Clicking this icon may bring up a description of the failure.

  2. Open the Java Console.

If the web client is not open, reopen the URL, http://<server name>:81, to start it.

Check the console for any messages. The messages should help you resolve the problem. If the problem appears to be network related, refer to the Network-Related Troubleshooting section.

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