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Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions.

Applet Troubleshooting

Error When Attempting to Run LifeKeeper Command from Command Prompt

Firewall

GUI Error Messages

GUI Network Related - Initial Connection to Server Failed (Error 117)

GUI Network Related - Long Connection Delays on Windows Platforms

GUI Network Related - NoRouteToHostException Message Generated During Connection Attempt

GUI Network Related - Unknown Host Exception Message Generated During Connection Attempt

GUI Server Troubleshooting

Health Check Timeouts

Incomplete Resource Creation

Installation - Access is Denied

IP Resource Create Issue

Java_Mixed_Signed_and_Unsigned_Code_Warning

LANMAN Name May Be Seen Twice in Browse List

Licensing - Licensed Recovery Kit Resource Fails to Come In Service

Licensing - License Key Not Found

LifeKeeper GUI Issues with Java 1.8.x

SPS Web Client May Lock Up

SPS Web Client May Lock Up - Multiple Changes Made to Existing Hierarchy

New Evaluation License Key Error

Recovering From an SPS Server Failure

Recovering Out-of-Service Hierarchies

Remove Hangs During Recovery Kit Uninstall

Replicated Volume Switchover Failure

Resource Tag Name Restrictions

Restore and Health Check Account Failures

SQL 2008

SQL Server Reporting Services (MSSQLSERVER)

Two-Server Cluster Issue

Unknown User Name or Bad Password

Web Client Troubleshooting

Win2008 - IIS Resource Hierarchy Creation Error

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