Internet/IP Licensing – Known Issues / Restrictions
/etc/hosts settings dependency
When using internet-based licensing (IPv4 address), the configuration of /etc/hosts can negatively impact license validation. If LifeKeeper startup fails with:
Error in obtaining LifeKeeper license key:
The hostid of this system does not match the hostid specified in the license file.
and the listed internet hostid is correct, then the configuration of /etc/hosts may be the cause. To correctly match /etc/hosts entries, IPv4 entries must be listed before any IPv6 entries. To verify if the /etc/hosts configuration is the cause, run the following command:
/opt/LifeKeeper/bin/lmutil lmhostid -internet -n
If the IPv4 address listed does not match the IPv4 address in the installed license file, then /etc/hosts must be modified to place IPv4 entries before IPv6 entries to return the correct address.