Documentation

A complete reference providing instructions for installing, configuring, administering and troubleshooting SIOS Protection Suite for Linux.The following sections cover every aspect of SPS for Linux:

Section
Description
Introduction Provides an introduction to the SIOS Protection Suite for Linux product, including software packaging and configuration concepts.
SPS for Linux Installation Guide Provides useful information for planning and setting up your SPS environment, installing and licensing SPS and configuring the LifeKeeper graphical user interface (GUI).
Configuration Contains detailed information and instructions for configuring the LifeKeeper software on each server in your cluster.
Administration Discusses server-level tasks such as editing server properties and creating resources and resource-level tasks such as editing, extending or deleting resources.
User’s Guide Contains detailed information on the LifeKeeper GUI, including the many tasks that can be performed within the LifeKeeper GUI. Also includes a Technical Notes section along with many more Advanced Tasks.
DataKeeper Contains planning and installation instructions as well as administration, configuration and user information for SIOS DataKeeper for Linux.
Troubleshooting Describes known issues and restrictions and suggests solutions to problems that may be encountered during installation, configuration and/or use of SIOS LifeKeeper for Linux.
Recovery Kits Contains planning and installation instructions as well as administration, configuration and user information for the Optional Recovery Kits that allow LifeKeeper to manage and control specific applications.
Error Code Search Provides a listing of all messages that may be encountered while using SIOS Protection Suite for Linux and, where appropriate, provides additional explanation of the cause of the errors and necessary action to resolve the error condition. This full listing may be searched for any error code received.

Training

SPS training is available through SIOS Technology Corp. or through your reseller. Contact your sales representative for more information.

Technical Support

As a SIOS Technology Corp. customer with a valid Support contract, you are entitled to access the SIOS Technology Corp. Support Self-Service Portal.

The SIOS Technology Corp. Support Self-Service Portal offers you the following capabilities:

  • Search our Solution Knowledge Base to find solutions to problems and answers to questions
  • Always on 24/7 service with the SIOS Technology Corp. Support team to:
    • Log a Case to report new incidents.
    • View Cases to see all of your open and closed incidents.
    • Review Top Solutions providing information on the most popular problem resolutions being viewed by our customers.

Contact SIOS Technology Corp. Support at support@us.sios.com to set up and activate your Self-Service Portal account.

You can also contact SIOS Technology Corp. Support at:

1-877-457-5113 (Toll Free)

1-803-808-4270 (International)

Email: support@us.sios.com

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