How to Obtain a License

The Installation script installs the Licensing Utilities package which obtains and displays all of the available Host IDs for your server during the initial install of your SIOS Protection Suite Software. Once your licenses have been installed the utility will return the Entitlement ID if it is available or the Host IDs if it is not.

*Note: Host IDs, if displayed will always be based on the MAC address of the NICs.

Starting with v8.2.0 any new licenses obtained from the SIOS Technology Corp. Licensing Operations Portal will contain your Entitlement ID and will be locked to a specific node or IP address in the cluster. The Entitlement ID (Authorization Code) which was provided with your SIOS Protection Suite Software, is used to obtain the permanent license required to run the SIOS Protection Suite Software. The process is illustrated below.

*Note: Each software package requires a license for each server.

Perform the following steps to obtain and install your license(s) for each server in the LifeKeeper cluster:

1. Ensure you have your LifeKeeper Entitlement ID (Authorization Code). You should have received an email with your software containing the Entitlement ID needed to obtain the license.

2. Obtain your licenses from the SIOS Technology Corp. Licensing Operations Portal.

a. Using the system that has internet access, log in to the SIOS Technology Corp. Licensing Operations Portal.

b. Select Manage Entitlements.

Note: If changing password, use the Profile button in the upper right corner of the display.

c. Find your Entitlement ID and select each Activation ID associated with that Entitlement ID by checking the box to the left of the line item.

d. Select the Activate tab.

e. Define the required fields and select Next.

f. Click on Add New Host to create a new host.

g. Select and Define the required fields and click Okay.

h. Check the box to the left of the Host ID or IP address and select Generate. The Fulfillment ID will display on the License Summary screen.

i. Check the box to the left of the Fulfillment ID and select the Email License tab.

j. Enter a valid email address to send the license to and select Send.

k. Select Complete.

l. Retrieve the email(s).

m. Copy the file(s) to the appropriate system(s).

Please refer to How to Install a License to install a license.