Failed to create the file needed for quorum

Error/Message

Process: qwk_storage_server.exe(11532) *ERROR* (No. 18130) ‘CreateFile’ for
\\<IP address>\<path to file> failed: 5

Description

Error code “5” is “Access Denied” meaning the quorum process did not have permission to create the file needed for quorum. The quorum process in LifeKeeper runs using the same user as the LifeKeeper service. Quorum shares access rights needed to be updated to allow access by the LifeKeeper user.

Suggested Action

The storage quorum location needs to ensure that it allows access by the LifeKeeper service log on account.

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