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DataKeeper Service Log On ID and Password Selection

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection

During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…

Password Dialog

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Connecting To A Cluster » Password Dialog

*Note: This dialog is displayed if the initial login name or password entered in the Cluster Connect dialog is invalid. Login. The login name of a user with LifeKeeper authorization on the specified server. Password. The password that authorizes the specified…

DataKeeper Intent Log files on AWS Ephemeral Storage

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Intent Log files on AWS Ephemeral Storage

DataKeeper systems that are running on AWS instances which are configured with local instance storage (i.e. ephemeral disks) can use the instance storage to store DataKeeper intent log files (i.e. bitmap files). It is important to be sure that when using AWS ephemeral…

Updating Oracle Username and Password for LifeKeeper

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper

During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle user name and password for that instance of Oracle. Should the password of this user name change at some point in the future, the LifeKeeper Oracle resource must be updated on all…

Error Messages Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Error Messages Log

Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…

Event Log Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Event Log Considerations

It is important that SIOS DataKeeper be able to write to the Event Log. You should ensure that the Event Log does not become full. One way to accomplish this is to set the Event Log to overwrite events as needed: Open the Event Log. Right-click on System Log…

Log Viewer Dialog

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Server Log Files » Log Viewer Dialog

The Log Viewer dialog may be accessed from the server context menu or the toolbar. This dialog displays a limited view of the log files maintained by LifeKeeper. When accessed from the toolbar, you can look at log files for any server by changing the selected server in…

Taking Volume Resources In and Out Of Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

SIOS DataKeeper Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

DataKeeper Event Log Notification

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DataKeeper Event Log Notification

The Event Log notification is a mechanism by which one or more users may receive email notices when certain events occur. The Windows Event Log can be set up to provide notifications of certain DataKeeper events that get logged. *Note: This option is only available…

Viewing Server Log Files

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Server Log Files

To view server log files: Select a server and then select View Logs from the Server Context Menu or Server Context Toolbar. This will bring up the Log Viewer Dialog. When you are finished, click OK to close the dialog.

Relocation of Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log

To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. *Note: DataKeeper only supports bitmaps on NTFS filesystems. If the bitmaps are on…

Install and Configure Microsoft IIS on All Servers

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers

The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…

Bring In Service Failed

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Bring In Service Failed

Suggestion Check to see if any other Oracle resource is already in service on the system you are trying to bring in service and/or that shared volumes can be accessed from this system. If additional time is required for the Oracle service to reach the running state,…

Unknown User Name or Bad Password

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password

Access Denied: Unknown User Name or Bad Password Symptom If a SIOS Protection Suite client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that case,…

Creating a Password File (Active System)

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Creating a Password File (Active System)

Log in to sios20lknode01 as SIOS20\lkadmin. Create a password file to use for login through the listener. Refer to the official Oracle documentation for the syntax of the password files. C:\> orapwd file=orapworcl force=y ignorecase=y password=XXXXXXXX Verify…

Creating a Password File (Standby System)

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Creating a Password File (Standby System)

Create a password file and check the connectivity to the database via the listener using the same steps as you did for the active node. See Creating a Password File (Active System) for details. Now the installation and configuration on the standby node have…

SQLAgent Service Fails to Start

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start

SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where SIOS Protection Suite is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…

Bringing A Resource In Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Bringing A Resource In Service

To bring a resource in service: Select a server-specific resource instance that you want to bring in service and then select In Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the server and resource(s) that you…

Recovering Out-of-Service Hierarchies

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering Out-of-Service Hierarchies

Description As a part of the recovery following the failure of a SIOS Protection Suite server, resource hierarchies that are configured on the failed server but are not in service anywhere at the time of the server failure are recovered on the highest priority alive…

Deploying OpenJDK on LifeKeeper

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Deploying OpenJDK on LifeKeeper

Download OpenJDK, the Windows x64 Installer, from https://openjdk.java.net/ Deploy the software on the Target node first In LifeKeeper, perform a switchover/In-Service Repeat the steps above on other Target(s) after the switchovers are completed *Note:…

Taking a Resource Out Of Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Taking a Resource Out Of Service

To take a resource out of service: Select a server-specific resource instance that you want to take out of service and then select Out of Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the selected resource(s) to…

Performing Actions on Replicated Volumes

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Performing Actions on Replicated Volumes

To perform actions on a replicated volume resource using the LifeKeeper GUI, right-click on the replicated volume resource and select the action you wish to perform from the context menu. If you have the Properties Panel enabled (View->Properties Panel), the resource…

Performing CHKDSK on a protected volume

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Performing CHKDSK on a protected volume

Disk volumes that are under LifeKeeper protection do not have automatic boot-time CHKDSK performed on them. Administrators should occasionally perform CHKDSK on their volumes manually. To do this, follow these instructions: Take all resources that depend on the…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

Pause and Unlock

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Pause and Unlock

This command pauses the mirror and unlocks the volume on the target system. You may wish to unlock the target volume in order to make a backup of the volume. Warning: Any writes to the target volume while it is unlocked will be lost when the mirror is…

Continue and Lock

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Continue and Lock

This action locks the volume on the target system and then resumes the mirroring process. While the mirror is paused, writes on the source system are recorded in the SIOS DataKeeper Intent Log. When the Continue and Lock operation occurs, these changed blocks –…

Symptoms and Solutions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions

SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…

Documentation and Training

LifeKeeper Single Server Protection for Windows Technical Documentation » Documentation and Training

A complete reference providing instructions for installing, configuring, administering and troubleshooting SIOS LifeKeeper Single Server Protection for WIndows is available in the LifeKeeper Single Server Protection Documentation. The following sections cover every…

System Event Log – Create Mirror Failed in the GUI

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI

Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.

Performing Offline Maintenance On A Shared Disk

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Performing Offline Maintenance On A Shared Disk

When performing offline maintenance on a shared SCSI host adapter or a disk on a shared bus, you must stop LifeKeeper and power down all servers and shared disks. Perform these actions in the following order: Stop LifeKeeper. Use the Services tool to stop the…

Setup of iSCSI Initiator on Windows 2012

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

IIS Required Roles and Role Services and Features

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Required Roles and Role Services and Features

LifeKeeper interfaces to IIS require the following roles, role services and features to be installed on the server: Roles: Web Server (IIS) Role Services: IIS Management Console FTP Server (If protecting FTP Sites) FTP…

Install and Configure SIOS Protection Suite and Recovery Kits

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Preparing to Install Oracle on a Standby System

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Preparing to Install Oracle on a Standby System

In order to install and configure Oracle on the standby system, the IP resource and volume resource must be configured to be active on the standby system (sios20lknode02). Log in to sios20lknode01 as SIOS20\lkadmin. In the Service Control Manager, stop all…

Starting and Stopping LifeKeeper

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Starting and Stopping LifeKeeper

Because LifeKeeper is typically started automatically after installation and each time the server is booted, you should not normally need to start/stop LifeKeeper. (The only exception is if you chose to do a Custom installation and opted not to start LifeKeeper at that…

AWS Issues and Workarounds

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » AWS Issues and Workarounds

Question What is the best practice for shutting down clustered VMs in AWS? Answer If shutting down the primary source node, all cluster roles depending on a SIOS DataKeeper Volume Resource should be placed in the Offline state. Also make sure all mirrors are in the…

Hardware and Software Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Hardware and Software Requirements

Before attempting to install or remove the SIOS Protection Suite Microsoft IIS Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. Refer to the SIOS Protection Suite for Windows Support Matrix for a list of…

Configuration Definitions and Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Configuration Definitions and Restrictions

Active/Active Configuration IIS allows multiple Web and FTP sites and SMTP virtual servers to run on each server in a cluster. Only a single instance of the IIS software is allowed (or required) on a given system. The Web sites, FTP sites and SMTP virtual servers can…

Primary and Backup Designations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Primary and Backup Designations

The server where the active site is created will be the primary LifeKeeper server for this Web site. The server where the standby site is created will be the backup server for this site. Keep in mind that the designations “primary” and “backup” server change…

Create and Extend Failure

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Create and Extend Failure

Create and Extend Fail if Master or User Databases on System Drive Symptom: The Create and Extend of a Microsoft SQL Server resource will fail if the Master or any user databases are located on the system drive or a volume that cannot be protected by SIOS Protection…

Storage and Adapter Requirements

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Storage and Adapter Requirements

SIOS Protection Suite configurations may use the facilities of shared SCSI host adapters and shared disk hardware to switch resources from a failed server to a designated backup server. A Fibre Channel Storage Area Network (SAN) may also be used to switch resources…

Oracle Installation and Configuration

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration

Install Oracle Database (Active System) Oracle Listener Setup (Active System) Creating a Password File (Active System) Preparing to Install Oracle on a Standby System Installing the Oracle Database (Standby System) Oracle Listener…

Synchronous and Asynchronous Mirroring

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Synchronous and Asynchronous Mirroring

SIOS DataKeeper employs both asynchronous and synchronous mirroring schemes. Understanding the advantages and disadvantages between synchronous and asynchronous mirroring is essential to the correct operation of SIOS DataKeeper. Synchronous Mirroring With synchronous…

Read and Write Operations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Read and Write Operations

After the volume mirror is created and the two drives on the primary and secondary servers are synchronized, the following events occur: The system locks out all user access to the target volume; reads and writes are not allowed to the target volume. The source…

Known Issues and Workarounds

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds

Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…

Licensing – Licensed Recovery Kit Resource Fails to Come In Service

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Licensing – Licensed Recovery Kit Resource Fails to Come In Service

Symptom After upgrade, licensed recovery kit resource fails to come in service and the following error is logged to the Application Event Log by SIOS Protection Suite: “Process: lcdmachfail(3176) ERROR (No. 1001) resource requires a license (for Kit ) but none is…

Using Microsoft iSCSI Target With DataKeeper on Windows 2012

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012

The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …

Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Remote Users Cannot Log In ORA 12504 or ORA 12514 or ORA 12541

Insight Oracle connect issues indicate Oracle TNS setup issues are not caused by LifeKeeper. Suggestion Do the following: Read the specific Oracle error and message Using Oracle Net Manager, make certain that the listener and the TNS names are configured…

Mirror Creation and Cluster Configuration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

IIS Configuration Definitions and Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions

The topics in this section will assist in configuring the SIOS Protection Suite Microsoft Internet Information Services Recovery…

Viewing Resource Tags and IDs

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Resource Tags and IDs

A resource’s tag and ID can be viewed quickly by positioning the cursor over a resource icon in the status window and clicking the left mouse button once (single-click). The resource tag and ID of the server having the lowest priority number are displayed in the…

Oracle TNSListener Service is Not Started or Stopped as it Should Be

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Oracle TNSListener Service is Not Started or Stopped as it Should Be

Suggestion Do the following: Check if at least one TCP/IP or LAN Manager resource is part of the Oracle hierarchy. Take hierarchy out of service and bring back in service to start OracleTNSListener.

Using a Non-Admin Local System Account on Target System

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Using a Non-Admin Local System Account on Target System

There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…

Running the GUI Application on a SIOS Protection Suite Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

GUI Network Related – Long Connection Delays on Windows Platforms

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

There are two ways to address this issue. One is described here in “Solution 1 – IPV4 Interface Metric”, the other in “Solution 2 – local hosts file”. Symptom Long Connection Delays on Windows Platforms. Solution 1 – IPV4…

Create a Mirror and Rename Job and Delete Job Actions Grayed Out

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Create a Mirror and Rename Job and Delete Job Actions Grayed Out

Question Why are the Create a Mirror, Rename Job and Delete Job actions grayed out? Answer If a node that is part of the job is down, these actions will not be enabled.

Switchover and Failover with Multiple Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Switchover and Failover with Multiple Targets

In a multiple target configuration, it is important to understand how DataKeeper mirrors will work in the following scenarios: Manual switchover to a target server Source server failure followed by a manual switchover to a target server Example: In the…

Delete and Switchover Actions Grayed Out

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Delete and Switchover Actions Grayed Out

Question Why are the Delete and Switchover actions grayed out on the DataKeeper User Interface? Answer If the volume is under clustering protection (Microsoft clustering or SIOS LifeKeeper clustering), these actions are disabled.

Stop Replication Between Source and Target

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Stop Replication Between Source and Target

Question How do I stop the replication between the Source and Target volumes? Answer Replication occurs at the driver level and can only be stopped or interrupted by sending a command from the DataKeeper GUI or the DataKeeper command line (EMCMD) to the DataKeeper…

Installing and Configuring LifeKeeper with Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing and Configuring LifeKeeper with Oracle

The LifeKeeper with Oracle installation and configuration procedure differs slightly for replicated storage systems and shared stored systems. We have created separate sections in this document for each type of storage configuration in an effort to clarify the…

Installing and Configuring IIS with LifeKeeper

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Installing and Configuring IIS with LifeKeeper

Before proceeding, you should have already configured your storage and networking according to the recommendations in the previous chapters of this guide. Installation Checklist The installation and setup sequence should be performed in the following order (more…

Install and Configure SMTP Virtual Server

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SMTP Virtual Server

Follow the steps below to create an SMTP Virtual Server. You need to add a new virtual server on each system and configure the pair to be identical. Use the LifeKeeper GUI to bring the switchable IP address and protected volume, if any, in-service on the primary…

Restore and Health Check Account Failures

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Restore and Health Check Account Failures

Symptom Some recovery kits monitor protected resources by performing query operations that simulate user and/or client activity. This provides SIOS Protection Suite with accurate status information about a protected application or service. It also requires that a…

Maintaining SQL Server Login and Passwords

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Maintaining SQL Server Login and Passwords

During the creation of a SIOS Protection Suite SQL resource, the user must enter a SQL administrative username and password for that instance of Microsoft SQLServer. Should the password of this username change at some point in the future, the SQL resource must be…

AWS ECC Resource Monitoring and Configuration

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Configuration » AWS ECC Resource Monitoring and Configuration

Route Table scenario (Backend Cluster): The recovery kit uses AWS CLI to perform the monitoring of the Route Table settings to enable an access from clients within the VPC to the protected IP resources. The recovery kit ensures that the target of the IP resources for…

Installing and Setting Up Database Applications

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Installing and Setting Up Database Applications

If your environment includes a protected database application such as SQL Server, you should install the application using the documentation provided with the database. Ensure that the database is on a shared or replicated file system and that the configuration files…

LifeKeeper GUI Server and Client Components

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

Awareness of Windows Filenames and Directory Names

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Awareness of Windows Filenames and Directory Names

Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…

Creating and Protecting Additional PostgreSQL Database Clusters

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Creating and Protecting Additional PostgreSQL Database Clusters

As your environment grows, you may need to add new PostgreSQL Server database clusters on existing or new shared or replicated volumes. To add and protect a new database cluster and the associated volume follow these steps: Create the volume resource. On the server…

Expanding and Collapsing A Resource Hierarchy Tree

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Java Mixed Signed and Unsigned Code Warning

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Java Mixed Signed and Unsigned Code Warning

Symptom When loading the LifeKeeper Java GUI client applet from a remote system, the following security warning may be displayed: Enter “Run” and the following dialog will be displayed: Block? Enter “No” and the LifeKeeper GUI will be allowed to…

Installing and Configuring PostgreSQL (Active System / Standby System)

Microsoft Azure Guide » PostgreSQL Specific Environment » Installing and Configuring PostgreSQL (Active System / Standby System)

Create a Database Location Create the folder F:\pgdata as a location to store PostgreSQL data. Install PostgreSQL Download the PostgreSQL (Windows x86-64) installation image from the following site, save it anywhere, and double-click to open. Version 11.7 is…

Enabled VMware HA Fault Detection and Recovery Scenario

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » Enabled VMware HA Fault Detection and Recovery Scenario

The ability to provide detection and alarming for problems within an application is critical to building the best total fault resilient solution. Since every specific application varies on the mechanism and format of failures, no one set of generic mechanisms can be…

Recovery Kit for EC2™ Local Recovery and Configuration

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Configuration » Recovery Kit for EC2™ Local Recovery and Configuration

Local Recovery scenario (Backend Cluster): When a failure of the protected Route Table is detected by Recovery Kit for EC2™, the resulting failure triggers the execution of the EC2™ local recovery script. The local recovery gathers specified IP resource entries in…

Installing and Configuring SQL Server with SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Antivirus Software Exclusion List for LifeKeeper and DataKeeper for Windows

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Antivirus Software Exclusion List for LifeKeeper and DataKeeper for Windows

Description Antivirus software stops LifeKeeper from updating a LifeKeeper registry key. Antivirus software also quarantines LifeKeeper and DataKeeper executables causing LifeKeeper and DataKeeper not to run properly. Suggested Action List of things to exclude in…

Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…

Modifying Quick Check Interval, Deep Check Interval and Local Recovery

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Modifying Quick Check Interval, Deep Check Interval and Local Recovery

The default values for the quick check interval, deep check interval and local recovery may be modified after the resource has been placed under LifeKeeper protection by using the LifeKeeper GUI. To change the default values, right-click on the resource and select the…

Start and Stop SQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through SIOS Protection Suite

Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the SIOS Protection Suite administration…

Recovery Kit for Route 53™ Resource Monitoring and Recovery

Application Recovery Kits » SIOS Protection Suite Recovery Kit for Route 53™ Introduction » Recovery Kit for Route 53™ Configuration » Recovery Kit for Route 53™ Resource Monitoring and Recovery

The Recovery Kit for Route 53™ resource monitors the normality of the retrieval of the DNS A record registered at the time of creation and the association with the virtual IP address. The monitoring process is as follows. Obtain the address set in the Route53 A…

Windows Restore result shared storage in a locked and RAW state

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Restore result shared storage in a locked and RAW state

Performing a Windows Restore of a LifeKeeper node results in shared storage being in a locked and RAW state. LifeKeeper cannot clear the locks because the drive(s) are locked outside of the control of LifeKeeper.

Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding PostgreSQL to an existing LifeKeeper cluster. These steps must be followed in order. On the Primary Server: Use the Window Disk Management tool to…

Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding LifeKeeper to an existing PostgreSQL configuration. The Primary server is assumed to be the location of the active PostgreSQL database cluster that will…

DataKeeper Components

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components

SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror endpoints. DataKeeper Service…

DataKeeper Configuration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration

Requirements/Considerations The topics in this section identify several prerequisites to be aware of before implementing your DataKeeper configuration. Sector Size Network Bandwidth Network Adapter Settings DataKeeper Service Log On ID and Password…

SIOS DataKeeper for Windows Quick Start Guide

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

SIOS Protection Suite for Windows Quick Start Guide

SIOS Protection Suite for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper, LifeKeeper and the optional SIOS Protection Suite Microsoft SQL Server…

Installing Core

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Core

Installing the SIOS Protection Suite Core Software SIOS Protection Suite uses the Flexera InstallShield product to provide a standard installation interface. A license must be obtained and installed for each server in the cluster. We recommend that you read the SIOS…

Using DKPwrShell with SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…

User Interface – Failed to Create Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror

User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…

Third Party Product Files

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Third Party Product Files

The following third party files were not developed by SIOS Technology Corp. but are installed during the SIOS Protection Suite/DataKeeper installation process. Path and File Name Provider Purpose…

Manage Oracle Database Configuration

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Manage Oracle Database Configuration

To administer a protected Oracle resource from the LifeKeeper GUI, right-click on the Oracle resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the Oracle Database Configuration tab. Use the Oracle Database Configuration page to…

Silent Installation of SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Silent Installation of SIOS Protection Suite

*Note: To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install SIOS Protection Suite for Windows silently through the use of the -silent command…

IMPORTANT NOTICE

SIOS Protection Suite for Windows Release Notes » IMPORTANT NOTICE

During a review of the current releases of SIOS Protection Suite for Windows and DataKeeper Cluster Edition, we discovered a memory leak issue in ExtMirrSvc.exe within DataKeeper. This issue is limited to SIOS Protection Suite for Windows and DataKeeper versions…

Restore Fails

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Restore Fails

Symptom: The Restore of a PostgreSQL Server resource will fail after switchover if the database cluster data directory access permissions are configured incorrectly. Suggested Action: Verify the access permissions are configured correctly. See step 3 in Creating and…

Create DB (Active System)

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Create DB (Active System)

Log in to SIOS20LKNODE01 as sios20\lkadmin. Select Start > Oracle-OraDB19Home1 to launch the Database Configuration Assistant. Follow the prompts to enter the details as described in the following table. Step Database Operation …

How to Obtain a License

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » About LifeKeeper Licensing » How to Obtain a License

Obtaining and Installing the License Activating Your License The final screen of the InstallShield installation utility displays the Host ID of your server. The Host ID, along with the Entitlement ID (Authorization Code) that was provided with your LifeKeeper…

Managing DNS Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Managing DNS Resources

To change the Domain administrative user and password associated with a protected DNS resource from the LifeKeeper GUI, right-click on the DNS resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the Resource Settings tab. Select…

Creating a DNS Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a DNS Resource Hierarchy

The DNS Recovery Kit provides a mechanism to create, update, and manage a DNS A record and associated PTR record for a virtual server name. The DNS resource allows the administrator to configure the managed virtual server name and also the IP address it will be…