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Troubleshooting

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the SIOS Protection Suite software but have a relationship with the total…

Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Antivirus…

Troubleshooting

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting

This section provides suggestions and insights into occurrences that are not specifically related to the SIOS Protection Suite software but have a relationship with the total environment. Create Fails Restore Fails

DataKeeper Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…

IIS Troubleshooting

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the LifeKeeper software, but have a relationship with the total environment.

GUI Server Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Server Troubleshooting

Symptom The LifeKeeper GUI uses Ports 81 and 82 on each server for its administration web server and Java remote object registry. If another application is using the same ports, the LifeKeeper GUI will not function properly. Solution These values may be changed by…

Oracle Troubleshooting Tips

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the LifeKeeper software, but have a relationship with the total environment.

Checking Connectivity (Client)

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client)

Installing the Oracle Client Oracle Client Connection Confirmation

Installing the Oracle Client

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client) » Installing the Oracle Client

Log in to sios20lkclient with SIOS20\lkadmin. Download the Oracle Client installation file (zip file) and save it to any location. https://www.oracle.com/database/technologies/oracle19c-windows-downloads.html Oracle Database 19c Client (19.3) for Microsoft…

PostgreSQL Connection Confirmation (Client)

Microsoft Azure Guide » PostgreSQL Specific Environment » PostgreSQL Connection Confirmation (Client)

Install the PostgreSQL Client Log in to sios20lkclient as SIOS20\lkadmin. Download the PostgreSQL (Windows x86-64) installation image from the following site, place it anywhere, and double-click it to open it. Version 11.7 is used here. This installation image is…

Checking Oracle Client Connectivity

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client) » Checking Oracle Client Connectivity

Check the connection to the database from the client on sios20lkclient. Ensure that the Oracle resource hierarchy is active on the active node (sios20lknode01). Use the virtual IP address to connect to the database from sios20lkclient and run a simple SQL…

Identical Primary Backup Web Sites

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Identical Primary Backup Web Sites

For each primary IIS site, you must create an identical backup IIS site on the other server. These two servers must be connected by a LifeKeeper heartbeat. In order for the primary and backup sites to be identical, the following criteria must be met: The site names…

LifeKeeper GUI Server and Client Components

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

GUI Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview

The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…

LifeKeeper GUI Issues with Java 1.8.x

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » LifeKeeper GUI Issues with Java 1.8.x

Symptom Unable to load the LifeKeeper GUI via a web browser on a client system using JRE v7 and JRE v8 Solution In the Java Control Panel on the client system, edit security settings, define an Exception Site List, and enter in the cluster nodes.

LifeKeeper GUI

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI

The GUI components should have already been installed as part of the SIOS Protection Suite Core installation. The LifeKeeper GUI uses Java technology to provide a graphical user interface to SIOS Protection Suite and its configuration data. Since the LifeKeeper GUI is…

Configuring Secure Servers

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Configuring Secure Servers

A secure server is a web server that uses Secure Socket Layers (SSL) for communication. Security is improved because the data sent and received are encrypted and because the web client and the web server can identify one another. Secure servers use https: rather than…

Running the GUI Application on a SIOS Protection Suite Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

SIOS Protection Suite for Windows Quick Start Guide

SIOS Protection Suite for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper, LifeKeeper and the optional SIOS Protection Suite Microsoft SQL Server…

PostgreSQL Server Installation

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation

Proper operation of the SIOS Protection Suite PostgreSQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

SQL Server Installation

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

Installing and Configuring SQL Server with SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

IIS Resource Hierarchy Creation Error

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » IIS Resource Hierarchy Creation Error

Symptom When creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…

SIOS DataKeeper for Windows Quick Start Guide

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

Microsoft Azure Overview

Microsoft Azure Guide » Microsoft Azure Overview

Azure is a public cloud service provided by Microsoft that enables users to utilize hardware, networks, disks and storage. The service can be used on Windows and Linux operating systems, web servers, RDBMS, and other middleware, groupware, server applications, and…

IIS Configuration Considerations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » IIS Configuration Considerations

LifeKeeper places certain restraints on your Internet server configurations. These restrictions will ensure that the standby web server/site can successfully and completely replace the active web server/site. Default Web Site or New Web Site The Default Web Site…

LifeKeeper Single Server Protection for Windows Release Notes

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Release Notes

Version 8.7.2 Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during and after installation. Introduction This release notes document is written…

Core

SIOS Protection Suite for Windows Technical Documentation » Introduction » Core

SIOS Protection Suite Core Software SIOS Protection Suite for Windows Core includes LifeKeeper and the basic LifeKeeper software packages, DataKeeper and the Core Recovery Kits. LifeKeeper – The LifeKeeper for Windows core includes the basic LifeKeeper…

Help Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Help Menu

The Help Menu provides links to the Release Notes and Technical Documentation as well as descriptions of this documentation as follows: Release Notes: Each product version provides Release Notes containing not only new features but also important information such…

GUI Error Messages

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Error Messages

Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…

Starting LifeKeeper

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Starting LifeKeeper

With a typical installation, LifeKeeper is started automatically when the server is booted. Your applications are brought up in a protected state. When LifeKeeper starts, it also starts the LifeKeeper GUI Server. The LifeKeeper GUI client is launched from a web…

IIS Overview

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Overview

The SIOS Protection Suite Microsoft IIS Recovery Kit protects Internet servers from the following problems: System failure or server shutdown Network Interface Card (NIC) failures Communication failures (Web server is running but stops…

IIS Failover

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » IIS Failover

A failover occurs in two situations: The first situation is when the hardware or operating system has suffered a major failure and the server is no longer functioning. The LifeKeeper core on the backup server detects this when its heartbeat messages fail. At that…

Configuration Definitions and Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Configuration Definitions and Restrictions

Active/Active Configuration IIS allows multiple Web and FTP sites and SMTP virtual servers to run on each server in a cluster. Only a single instance of the IIS software is allowed (or required) on a given system. The Web sites, FTP sites and SMTP virtual servers can…

IIS Active Active

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Active Active

IIS allows multiple Web and FTP sites and SMTP virtual servers to run on each server in a cluster. Only a single instance of the IIS software is allowed (or required) on a given system. The Web sites, FTP sites and SMTP virtual servers can be protected and managed…

Install and Configure Microsoft IIS on All Servers

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers

The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…

GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

Symptom Unknown Host Exception Message Generated During Connection Attempt. The LifeKeeper GUI Client and Server use Java RMI (Remote Method Invocation) technology to communicate. For RMI to work correctly, the client and server must use resolvable hostname or IP…

Unknown User Name or Bad Password

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password

Access Denied: Unknown User Name or Bad Password Symptom If a SIOS Protection Suite client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that case,…

Documentation and Training

LifeKeeper Single Server Protection for Windows Technical Documentation » Documentation and Training

A complete reference providing instructions for installing, configuring, administering and troubleshooting SIOS LifeKeeper Single Server Protection for WIndows is available in the LifeKeeper Single Server Protection Documentation. The following sections cover every…

SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

The SIOS Protection Suite Microsoft IIS Recovery Kit extends your SIOS Protection Suite product by adding specific protection to Internet servers. The SIOS Protection Suite Microsoft IIS Recovery Kit continuously monitors the health of your Internet servers, and if a…

Changing the Network Interface Card (NIC)

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)

The procedure for changing the Network Interface Card (NIC) will interrupt the web service. The basic reason for this is that the LifeKeeper IP hierarchy data includes the NIC model number. That piece of data cannot easily be changed, so the procedure is to remove and…

Java Mixed Signed and Unsigned Code Warning

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Java Mixed Signed and Unsigned Code Warning

Symptom When loading the LifeKeeper Java GUI client applet from a remote system, the following security warning may be displayed: Enter “Run” and the following dialog will be displayed: Block? Enter “No” and the LifeKeeper GUI will be allowed to…

Specifying Network Cards for Mirroring

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Specifying Network Cards for Mirroring

SIOS DataKeeper allows the administrator to specify which IP addresses should be used as mirror end-points. This allows the replicated data to be transmitted across a specific network which permits the user to segment mirrored traffic away from the client network if…

Server Not Responding

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Server Not Responding

TCP/IP Client Cannot Access Server (Server Not Responding) After a Successful Switchover by LifeKeeper Insight The client system has old information in its IP-to-Physical address translation table used by address resolution protocol (arp). Suggestion The IP address…

Recovery Operations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Recovery Operations

When the primary server fails, the LifeKeeper Microsoft IIS Recovery Kit software performs the following tasks: Brings the IIS resource hierarchy into service on the backup server by bringing In Service the IP address(s) on one of that server’s physical network…

Access to Designated Volume Denied

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Access to Designated Volume Denied

If access to the designated volume is denied, then check whether you are attempting to create the mirror while other applications are accessing the volume. During Mirror Creation, the volumes must be locked on the target system for exclusive access by the SIOS…

Viewing The Status Of A Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing The Status Of A Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual State What it Means ALIVE Client has valid connection to the…

Mirror Creation and Cluster Configuration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

IIS Required Roles and Role Services and Features

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Required Roles and Role Services and Features

LifeKeeper interfaces to IIS require the following roles, role services and features to be installed on the server: Roles: Web Server (IIS) Role Services: IIS Management Console FTP Server (If protecting FTP Sites) FTP…

Install and Configure SMTP Virtual Server

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SMTP Virtual Server

Follow the steps below to create an SMTP Virtual Server. You need to add a new virtual server on each system and configure the pair to be identical. Use the LifeKeeper GUI to bring the switchable IP address and protected volume, if any, in-service on the primary…

Viewing Message History

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Message History

On the View Menu, click History. The Message History dialog is displayed (see below). If you want to clear all messages from the history, click Clear. Click OK to close the dialog box. The Message History dialog displays the most recent messages from the…

Symptoms and Solutions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions

SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…

Primary and Backup Designations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Primary and Backup Designations

The server where the active site is created will be the primary LifeKeeper server for this Web site. The server where the standby site is created will be the backup server for this site. Keep in mind that the designations “primary” and “backup” server change…

Manual Switchover

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Manual Switchover

Manual switchover can be performed from the LifeKeeper GUI using the In Service option. LifeKeeper will move the switchable IP addresses, volume and the IIS Web/FTP/SMTP site to the other server. You may wish to do this, for example, after a failover and you have fixed…

IIS Configuration Definitions and Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions

The topics in this section will assist in configuring the SIOS Protection Suite Microsoft Internet Information Services Recovery…

Naming Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Naming Restrictions

In order to receive LifeKeeper protection, you should adhere to the following rules for site name (which is entered in the Description field of the IIS console): Use only alphanumeric characters and dashes. If you need to change the name (description) of a…

Disconnecting From a Cluster

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Disconnecting From a Cluster

This task disconnects your client from all servers in a cluster. Select a server from which you want to disconnect and then select Disconnect from the Server Context Menu or Server Context Toolbar. A Confirmation dialog listing all servers in the cluster is…

Removing Microsoft IIS

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Removing Microsoft IIS

Remove LifeKeeper protection for the IIS Web/FTP/SMTP site before removing either the site itself or the entire software package. This is important so that LifeKeeper will not try to protect something that does not exist. *Note: This release of the kit was tested with…

Document Content Location

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Document Content Location

Shared and Replicated Content Storage If the content volume is on a shared or replicated volume, both Web sites must point to the same shared or replicated volume and folder. The primary and backup servers must contain the same content files for the active and standby…

PostgreSQL Administrative Login

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » PostgreSQL Administrative Login

During the creation of a SIOS Protection Suite PostgreSQL resource the user must enter a PostgreSQL administrative username for that database cluster. This administrative username is used for client connections through the psql utility. The username: Must have the…

IIS Configuration

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Configuration

The following configuration rules must be followed to ensure LifeKeeper protection: IIS sites that do not have IP addresses specified in the “IPAddress” field of the Properties or Bindings form cannot be protected. If using a shared or replicated…

Network Adapter Settings

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Network Adapter Settings

DataKeeper requires that “File and Printer Sharing for Microsoft Networks” be enabled on the network interfaces to make a NAMED PIPE connection and be able to run DataKeeper’s command line tool (EMCMD). To test if you can make a Named Pipe connection,…

Core Software

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Core Software

SIOS Protection Suite Core Software The SIOS Protection Suite Core software is available via ftp download. The SIOS Protection Suite Core is comprised of: The basic LifeKeeper software, including: Perl (CPAN v5.8.8) Cygwin 2.8 Java OpenJDK…

User Interface – Failed to Create Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror

User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…

Create and Extend Failure

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Create and Extend Failure

Create and Extend Fail if Master or User Databases on System Drive Symptom: The Create and Extend of a Microsoft SQL Server resource will fail if the Master or any user databases are located on the system drive or a volume that cannot be protected by SIOS Protection…

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes Version 8.7.2 (Version 8 Update 7 Maintenance 2) Released November 20, 2020 Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains…

Changing PostgreSQL Related Parameters (Active System, Standby System)

Microsoft Azure Guide » PostgreSQL Specific Environment » Changing PostgreSQL Related Parameters (Active System, Standby System)

Add PostgreSQL runtime parameters In the Service Control Manager, stop postgresql-x64-11. Run regedit from the command prompt. Navigate the following hierarchy in the left pane and open…

GUI Network Related – Initial Connection to Server Failed (Error 117)

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Initial Connection to Server Failed (Error 117)

Symptom Initial Connection to server failed (Error 117). If you are attempting to connect to a server that has two or more network interface cards (NICs), it could indicate a Java RMI binding problem where the first NIC (the one that appears first in the output of…

Output Panel

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Output Panel

The output panel collects output from commands issued by the GUI client. When a command begins to run, a time stamped label is added to the output panel and all of the output from that command is added under this label. If you are running multiple commands at the same…

Restore and Health Check Account Failures

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Restore and Health Check Account Failures

Symptom Some recovery kits monitor protected resources by performing query operations that simulate user and/or client activity. This provides SIOS Protection Suite with accurate status information about a protected application or service. It also requires that a…

Using an FTP Login Script

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Using an FTP Login Script

The Microsoft FTP command provides the ability to use scripted FTP logins. LifeKeeper will create an empty login script file for each protected FTP site and the file names will match the FTP site names. The empty scripts are not used by LifeKeeper until written with…

Connecting To A Cluster

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Connecting To A Cluster

From the File Menu or the Global Toolbar, select Connect. In the Server Name field of the Cluster Connect Dialog, enter the name of a server within the cluster to which you want to connect. Note: If using an IPv6 address, this address will need to be enclosed…

OS Configuration

Microsoft Azure Guide » OS Configuration

Logging into a Virtual Machine (Active System, Standby System, Client) From Azure Home > Virtual machines > Overview, select Connect, then obtain a Remote Desktop (RDP) connection point (IP address). Connect via RDP from your computer. Security Settings…

Install and Configure SIOS Protection Suite and Recovery Kits

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Replicated Volume Switchover Failure

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Replicated Volume Switchover Failure

Description If the DELETEMIRROR command fails during switchover of a replicated volume, the following error message will display in the Output panel: WARNING (No. 12104) Delete mirror action for volume R: failed with status 51 (command=C:/SDR/EMCmd10.10.1.2…

Deploying OpenJDK on LifeKeeper

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Deploying OpenJDK on LifeKeeper

Download OpenJDK, the Windows x64 Installer, from https://openjdk.java.net/ Deploy the software on the Target node first In LifeKeeper, perform a switchover/In-Service Repeat the steps above on other Target(s) after the switchovers are completed *Note:…

Verifying Network Configuration

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Verifying Network Configuration

It is important to ensure that your network is configured and working properly before you install SIOS Protection Suite. There are several tasks you should do at this point to verify your network operation: You must ensure that every network interface card (NIC) has…

Creating the PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

SIOS Protection Suite Configuration Steps

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

Create an IIS Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy

Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…

Licensing

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Licensing

Obtaining and Installing the License Activating Your License SIOS Protection Suite for Windows requires a unique license for each server. The license is a run-time license which means that you can install it without the license, but the license must be installed…

Creating Clients

Microsoft Azure Guide » Building a Virtual Environment in Azure » Creating Clients

In Azure Home > Virtual machines, click Add and create a virtual machine for the client with the settings shown in the following table. The virtual machine is created using the same method as for cluster nodes, so a screenshot is omitted here. Note that the red…

LifeKeeper Single Server Protection for Windows Installation Guide

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Installation Guide

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

LifeKeeper Single Server Protection for Windows

LifeKeeper Single Server Protection for Windows

Introduction LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual (vSphere, KVM, Amazon EC2). LifeKeeper SSP is…

GUI Network Related – Long Connection Delays on Windows Platforms

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

There are two ways to address this issue. One is described here in “Solution 1 – IPV4 Interface Metric”, the other in “Solution 2 – local hosts file”. Symptom Long Connection Delays on Windows Platforms. Solution 1 – IPV4…

LifeKeeper Single Server Protection for Windows Technical Documentation

LifeKeeper Single Server Protection for Windows Technical Documentation

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

DNS Resource Requirements

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » DNS Resource Requirements

The DNS Recovery Kit included with the SIOS Protection Suite for Windows Core product provides a mechanism to update DNS A and PTR records of the primary server or a LifeKeeper alias name on the DNS servers in your configuration. The DNS resource allows the user to…

Azure Specific Settings

Microsoft Azure Guide » Azure Specific Settings

Installing the Internal Load Balancer (ILB) Azure cannot recognize a [VIP protected by IP resource] in an Azure VNET. As a result, network communication using [VIP protected by IP resource] normally used in LifeKeeper for Windows cannot be performed. In this…

Verifying Server Specifications

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Verifying Server Specifications

Ensure that you have the correct version and/or capacity of the following components for each SIOS Protection Suite server: Windows 2008 R2, 2012, 2012 R2 and 2016 Operating System (64-bit only). Note: All servers within a cluster should be running the same…

High-Speed Storage Best Practices

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » High-Speed Storage Best Practices

Configure Bitmaps If the DataKeeper default bitmap location (%ExtMirrBase%\Bitmaps) is not located on high-speed storage, you should move the bitmaps to a high-speed storage device in order to eliminate I/O bottlenecks with bitmap access. To do this, allocate a small…

Planning Server Communication

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Planning Server Communication

Determine and document server communication in a configuration map similar to the one below, using the following guidelines: Cluster requirements – To avoid a single point of failure, SIOS Protection Suite requires at least two communication paths (also called…

Creating the SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

Creating an IP Address Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating an IP Address Resource Hierarchy

SIOS Protection Suite provides the ability to monitor local switchable IP addresses and moves them to another network adapter in the same system when a failure is detected. This can avoid an entire resource hierarchy failing over to a backup server. IP Local Recovery…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

sendevent

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » sendevent

Synopsis %LKROOT%\bin\sendevent -C class-of-event -E event -m monitor-name -nname-of-obj-inst [-s severity] Description The event notification facility consists of two parts: an event notification mechanism (%LKROOT%\bin\sendevent) and an application registration…

Registry Entries

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Registry Entries

The following registry entries are associated with the SIOS DataKeeper service or driver and can be viewed and edited using Regedt32. *No values in any DataKeeper registry key should be modified unless listed they are listed here. Registry Entries that MAY be…