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Installing SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite

If you have completed planning and setting up your SIOS Protection Suite environment, you should be ready to install the SIOS Protection Suite software on each server in your…

Upgrading SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Upgrading SIOS Protection Suite

You may upgrade from previous versions of SIOS Protection Suite for Windows while preserving your resource hierarchies and mirrors by using the procedure below. Upgrade Procedure The following scenario illustrates the upgrade process when upgrading both LifeKeeper…

SIOS Protection Suite Configurations

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configurations

SIOS Protection Suite works on the basis of resource hierarchies you define for groups of two or more servers. The following three topics introduce the SIOS Protection Suite failover configuration concepts. Common Hardware Components System Grouping…

SIOS Protection Suite Heartbeat

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths » SIOS Protection Suite Heartbeat

The heartbeat is a key SIOS Protection Suite fault detection mechanism. The heartbeat is a periodic signal sent over the comm path between a pair of servers. The regular signals tell each server that the other is still active. When you define your comm path, the…

Running the GUI Application on a SIOS Protection Suite Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

SIOS Protection Suite Configuration Steps

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

SIOS Protection Suite Installation Guide

SIOS Protection Suite Installation Guide

The topics in this Installation Guide will assist in defining your SIOS Protection Suite cluster environment. Once your requirements have been determined and your SIOS Protection Suite configuration has been mapped, these topics will assist you in setting up, licensing…

SIOS Protection Suite for Windows

SIOS Protection Suite for Windows

Your information resource for SIOS Protection Suites and DataKeeper Cluster Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS Protection Suites. We welcome your suggestions and feedback. To help us continue to improve our…

Planning Your SIOS Protection Suite Environment

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment

This section will assist you in defining your SIOS Protection Suite cluster environment enabling you to successfully achieve your high availability goals quickly and effectively. The major subjects covered are listed below.…

Silent Installation of SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Silent Installation of SIOS Protection Suite

*Note: To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install SIOS Protection Suite for Windows silently through the use of the -silent command…

Uninstalling SIOS Protection Suite for Windows

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Uninstalling SIOS Protection Suite for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Setting Up Your SIOS Protection Suite Environment

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment

Now that you have determined your requirements and mapped your SIOS Protection Suite configuration, you can start setting up the components of your SIOS Protection Suite environment. The major tasks of this topic…

SIOS Protection Suite for Windows Technical Documentation

SIOS Protection Suite for Windows Technical Documentation

About SIOS Protection Suite for Windows SIOS Protection Suite (SPS) for Windows integrates high availability clustering and data replication functionality to protect mission-critical data and applications. SIOS Protection Suite also integrates with SIOS’…

SIOS Protection Suite for Windows Support Matrix

SIOS Protection Suite for Windows Support Matrix

Server Components Supported Operating System v8.6.1 v8.6.2 v8.6.3 v8.6.4 v8.7.0 v8.7.1 v8.7.2 Note: For all versions Microsoft .NET Framework 4.5.2 is required – download from:…

Maintaining a SIOS Protection Suite Protected System

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

SIOS Protection Suite Oracle Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction

LifeKeeper Oracle The LifeKeeper Oracle Recovery Kit provides a way to recover an Oracle database instance (version 11g, 12c, 18c or 19c) from a failed server to a backup server. You can also extend the protection of the database instance to other servers. Using the…

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes Version 8.7.2 (Version 8 Update 7 Maintenance 2) Released November 20, 2020 Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains…

SIOS Protection Suite for Windows Quick Start Guide

SIOS Protection Suite for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper, LifeKeeper and the optional SIOS Protection Suite Microsoft SQL Server…

SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

The SIOS Protection Suite PostgreSQL Server Recovery Kit software lets you tie the data integrity of PostgreSQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a PostgreSQL…

Installing and Configuring SQL Server with SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Install and Configure SIOS Protection Suite and Recovery Kits

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Overview of SIOS Protection Suite Event Forwarding via SNMP

SIOS Protection Suite for Windows Technical Documentation » Administration » Overview of SIOS Protection Suite Event Forwarding via SNMP

The Simple Network Management Protocol (SNMP) defines a device-independent framework for managing networks. Devices on the network are described by MIB (Management Information Base) variables that are supplied by the vendor of the device. An SNMP agent runs on each…

SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

The SIOS Protection Suite Microsoft SQL Server Recovery Kit software lets you tie the data integrity of Microsoft SQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a SQL…

Start and Stop SQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through SIOS Protection Suite

Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the SIOS Protection Suite administration…

SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

The SIOS Protection Suite Microsoft IIS Recovery Kit extends your SIOS Protection Suite product by adding specific protection to Internet servers. The SIOS Protection Suite Microsoft IIS Recovery Kit continuously monitors the health of your Internet servers, and if a…

Building an HA Cluster with SIOS Protection Suite for Windows

Microsoft Azure Guide » Building an HA Cluster with SIOS Protection Suite for Windows

Install SPS (Active System, Standby System) Contact SIOS to purchase SPS for Windows or obtain the evaluation version of the software. Email: sales@us.sios.com US: +1.617.245.6955 or toll-free (US) 866.318.0108 International: +1.617.245.6955 Place the…

Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…

Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

Symptom When attempting to run a SIOS Protection Suite command from a command prompt, you receive the following error: [File:lock.CLine:1610] Win32 Error: 2 CRITICAL (No. 472) Can’t run this application without LCD Daemon running. Solution SIOS Protection Suite…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Installing the Oracle Client

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client) » Installing the Oracle Client

Log in to sios20lkclient with SIOS20\lkadmin. Download the Oracle Client installation file (zip file) and save it to any location. https://www.oracle.com/database/technologies/oracle19c-windows-downloads.html Oracle Database 19c Client (19.3) for Microsoft…

Running Microsoft SQL Management Tools

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Running Microsoft SQL Management Tools

Open the Microsoft SQL Server Configuration Manager only when needed and do not run it constantly. If the Microsoft SQL Server Configuration Manager is open and active at the database level, it may prevent the SQL hierarchy from coming into service properly and the…

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper

Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…

SIOS DataKeeper Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Setting Up SIOS DataKeeper

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

Checking Connectivity (Client)

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client)

Installing the Oracle Client Oracle Client Connection Confirmation

Using EMCMD with SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper

The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…

SIOS Technology Product Information Resources

SIOS Technology Product Information Resources

The following are links to the Product Documentation and Support Matrices for SIOS Technology’s LInux and Windows products. SIOS DataKeeper Cluster Edition Technical Documentation SIOS DataKeeper Cluster Edition Support Matrix SIOS Protection Suite for Windows…

Using DKPwrShell with SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…

PostgreSQL Connection Confirmation (Client)

Microsoft Azure Guide » PostgreSQL Specific Environment » PostgreSQL Connection Confirmation (Client)

Install the PostgreSQL Client Log in to sios20lkclient as SIOS20\lkadmin. Download the PostgreSQL (Windows x86-64) installation image from the following site, place it anywhere, and double-click it to open it. Version 11.7 is used here. This installation image is…

Checking Oracle Client Connectivity

Microsoft Azure Guide » Oracle Specific Environment » Checking Connectivity (Client) » Checking Oracle Client Connectivity

Check the connection to the database from the client on sios20lkclient. Ensure that the Oracle resource hierarchy is active on the active node (sios20lknode01). Use the virtual IP address to connect to the database from sios20lkclient and run a simple SQL…

Identical Primary Backup Web Sites

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Identical Primary Backup Web Sites

For each primary IIS site, you must create an identical backup IIS site on the other server. These two servers must be connected by a LifeKeeper heartbeat. In order for the primary and backup sites to be identical, the following criteria must be met: The site names…

LifeKeeper Single Server Protection for Windows

LifeKeeper Single Server Protection for Windows

Introduction LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual (vSphere, KVM, Amazon EC2). LifeKeeper SSP is…

SIOS DataKeeper for Windows Quick Start Guide

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

LifeKeeper GUI Server and Client Components

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

LifeKeeper Single Server Protection for Windows Technical Documentation

LifeKeeper Single Server Protection for Windows Technical Documentation

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

LifeKeeper Single Server Protection Heartbeat with VMware HA

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » LifeKeeper Single Server Protection Heartbeat with VMware HA

The LifeKeeper Single Server Protection heartbeat is the signal sent to VMware HA (every 10 seconds if running in a VMware guest OS and if HA is enabled) indicating that the protected applications are OK. If an application fails, LifeKeeper Single Server Protection…

Maintaining a LifeKeeper Single Server Protection Protected System

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » Maintaining a LifeKeeper Single Server Protection Protected System

When performing system or application maintenance on a LifeKeeper Single Server Protection-protected server, you should either stop LifeKeeper Single Server Protection monitoring or place the protected resources into maintenance mode. This will stop LifeKeeper Single…

LifeKeeper Single Server Protection for Windows Release Notes

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Release Notes

Version 8.7.2 Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during and after installation. Introduction This release notes document is written…

LifeKeeper Single Server Protection for Windows Installation Guide

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Installation Guide

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

Enabling VMware HA Integration with LifeKeeper Single Server Protection

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » Enabling VMware HA Integration with LifeKeeper Single Server Protection

By default LifeKeeper Single Server Protection integration with VMware HA is disabled when installed on a VMware VM. To enable integration requires the following steps: Installation of VMware tools in the LifeKeeper Single Server Protection VM. Edit…

Creating the SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

Creating the PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

Installation of the iSCSI Target

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target

From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…

Viewing the Status of Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing the Status of Resources

The status or state of a resource is displayed in two formats: global resource status (across all servers) and server resource status (on a single server). The global resource status is shown in the Resource Hierarchy Tree in the left pane of the status window. The…

Configuring the Postmaster Port Argument

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Configuring the Postmaster Port Argument

To properly manage the PostgreSQL database cluster the PostgreSQL Recovery Kit requires the postmaster process to be running with the port argument: “-p port”. The port is required to create a PostgreSQL resource hierarchy and for monitoring once the hierarchy is…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

Changing the Network Interface Card (NIC)

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)

The procedure for changing the Network Interface Card (NIC) will interrupt the web service. The basic reason for this is that the LifeKeeper IP hierarchy data includes the NIC model number. That piece of data cannot easily be changed, so the procedure is to remove and…

Installing the Oracle Database (Standby System)

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Installing the Oracle Database (Standby System)

Log in to sios20lknode02 as SIOS20\lkadmin. Rename F:\app to F:\app.bak. Install the Oracle Database using the same procedure as you used for the active node. See Installing the Oracle Database (Active System) for details.

Viewing The Status Of A Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing The Status Of A Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual State What it Means ALIVE Client has valid connection to the…

Installing the Oracle Database (Active System)

Microsoft Azure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Installing the Oracle Database (Active System)

*The following procedure assumes that you have a domain user named “oracle” in the domain that the cluster node belongs to. If it does not exist, create it or make sure you have an equivalent user before proceeding. Log in to sios20lknode01 using…

Using the -proxy option with EMCMD

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » Using the -proxy option with EMCMD

All EMCMD requests can be routed through a “proxy” DataKeeper service. To do this, append the options –proxy – to the end of the EMCMD command line. The should be given using the same format as the option. EMCMD will open a connection to the first,…

Disabling the FTP Deep Check Process

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Disabling the FTP Deep Check Process

If the protected FTP site does not permit anonymous logins and you prefer not to use a login script as described above, you may disable the deep check process for a particular LifeKeeper protected resource. Change directory to the LifeKeeper “bin” folder…

Tunable Settings for the PostgreSQL Recovery Kit

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Tunable Settings for the PostgreSQL Recovery Kit

The PostgreSQL Recovery Kit provides tunable environment variables to help customize resource protection in certain scenarios. To change the values of these variables, edit the file %LKROOT%\etc\default\LifeKeeper. No processes need to be restarted for the new settings…

Performing a Manual Switchover from the GUI

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Performing a Manual Switchover from the GUI

You can initiate a manual switchover from the LifeKeeper GUI by selecting Edit, then Resource, then In Service. For example, an In Service request executed on a backup server causes the application hierarchy to be taken out of service on the primary server and placed…

Changing the Compression Level of an Existing Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Changing the Compression Level of an Existing Mirror

The compression level of the mirror is set during mirror creation and applies to that specific mirror only. To change the compression level of an existing the mirror, edit the properties of the mirror from within the DataKeeper GUI. Select the mirror and click on…

System Event Log – Create Mirror Failed in the GUI

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI

Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.

User Interface – Shows Only One Side of the Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror

If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…

Initial Synchronization of Data Across the LAN or WAN

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN

When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…

LifeKeeper GUI

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI

The GUI components should have already been installed as part of the SIOS Protection Suite Core installation. The LifeKeeper GUI uses Java technology to provide a graphical user interface to SIOS Protection Suite and its configuration data. Since the LifeKeeper GUI is…

Configuring SQL Server to Connect Using the Switchable IP Address

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Configuring SQL Server to Connect Using the Switchable IP Address

By default, TCP/IP sockets are set as the default network protocol when SQL is installed. If this setting is modified at any time, use the SQL Server Configuration Manager tool to re-enable the TCP/IP network setting.

GUI Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview

The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…

IIS Overview

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Overview

The SIOS Protection Suite Microsoft IIS Recovery Kit protects Internet servers from the following problems: System failure or server shutdown Network Interface Card (NIC) failures Communication failures (Web server is running but stops…

Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Antivirus…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

Installation – Access is Denied

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Installation – Access is Denied

Symptom During upgrade or re-installation, SIOS Protection Suite generates “Access is denied” error message. Solution The SIOS Protection Suite services have not all stopped. This can occur if Setup was unable to stop the SIOS Protection Suite services. Open a…

Uninstalling SPS for Windows

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Recovery Kit Requirements

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Recovery Kit Requirements

Each of the SIOS Protection Suite Recovery Kits has requirements that you should consider in planning and connecting all the components of your SIOS Protection Suite cluster. While the SIOS Protection Suite for Windows Release Notes provides technical requirements for…

Verifying Server Specifications

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Verifying Server Specifications

Ensure that you have the correct version and/or capacity of the following components for each SIOS Protection Suite server: Windows 2008 R2, 2012, 2012 R2 and 2016 Operating System (64-bit only). Note: All servers within a cluster should be running the same…

Core Software

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Core Software

SIOS Protection Suite Core Software The SIOS Protection Suite Core software is available via ftp download. The SIOS Protection Suite Core is comprised of: The basic LifeKeeper software, including: Perl (CPAN v5.8.8) Cygwin 2.8 Java OpenJDK…

Unknown User Name or Bad Password

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password

Access Denied: Unknown User Name or Bad Password Symptom If a SIOS Protection Suite client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that case,…

Create and Extend Failure

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Create and Extend Failure

Create and Extend Fail if Master or User Databases on System Drive Symptom: The Create and Extend of a Microsoft SQL Server resource will fail if the Master or any user databases are located on the system drive or a volume that cannot be protected by SIOS Protection…

Core

SIOS Protection Suite for Windows Technical Documentation » Introduction » Core

SIOS Protection Suite Core Software SIOS Protection Suite for Windows Core includes LifeKeeper and the basic LifeKeeper software packages, DataKeeper and the Core Recovery Kits. LifeKeeper – The LifeKeeper for Windows core includes the basic LifeKeeper…

Introduction

SIOS Protection Suite for Windows Technical Documentation » Introduction

About SIOS Protection Suite for Windows SIOS Protection Suite (SPS) for Windows integrates high availability clustering and data replication functionality to protect mission-critical data and applications. SIOS Protection Suite also integrates with SIOS’…

Manage User Menu

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Manage User Menu

Select Management Action: Show Current User – Display the current user name used by the protected resource hierarchy. Change Password – Update the user password for the current user associated with the protected resource hierarchy. Change User…

Taking Volume Resources In and Out Of Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

Server Configuration Considerations

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations

PostgreSQL Server Configuration Considerations Before you install and configure your PostgreSQL database clusters, it is important to understand how to configure them. It is also important to understand the concepts of Active/Standby and Active/Active configurations,…

DNS Resource Requirements

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » DNS Resource Requirements

The DNS Recovery Kit included with the SIOS Protection Suite for Windows Core product provides a mechanism to update DNS A and PTR records of the primary server or a LifeKeeper alias name on the DNS servers in your configuration. The DNS resource allows the user to…

Administration

SIOS Protection Suite for Windows Technical Documentation » Administration

SIOS Protection Suite Administration Overview SIOS Protection Suite provides two administration interface options: LifeKeeper GUI LifeKeeper command line interface The LifeKeeper GUI is used for the following tasks which are listed in the typical sequence for…

Set Server Shutdown Strategy

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Set Server Shutdown Strategy

The Shutdown Strategy is a configuration option that governs whether or not resources are switched over to a backup server when a server is shut down. The options are: Do Not Switch Over Resources (default) SIOS Protection Suite will not switch over…

Installing Localized Language Supplement

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Localized Language Supplement

LifeKeeper for Windows Localized Language Supplements are available to support LifeKeeper running in a localized environment. The Localized Language Supplement contains translated LifeKeeper GUI text strings and context-sensitive help in the localized language. For…

Recovery Kit Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the SIOS Protection Suite Microsoft SQL Server Recovery Kit, be sure that your configuration meets the following requirements: SIOS Protection Suite supports the versions of Windows operating systems listed in the Operating System…

Java Upgrade

SIOS Protection Suite for Windows Technical Documentation » Administration » Java Upgrade

Steps to Upgrade Java Runtime Environment (JRE) Version for SIOS Protection Suite for Windows Download and install the desired version of Java from the appropriate provider. Exit out of any LifeKeeper GUI sessions that are running on any of the LifeKeeper…

Application Recovery Kits

Application Recovery Kits

SIOS Protection Suite for Windows Application Recovery Kits (ARKs) include tools and utilities that allow SPS to manage and control a specific application. The following optional recovery kits are available with this release of…

Pausing Microsoft SQL Server (MSSQLServer)

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Pausing Microsoft SQL Server (MSSQLServer)

It is possible for the SQL Administrator to manually put Microsoft SQL Server into a PAUSED state whereby existing connections to the Microsoft SQL Server can continue processing, but no new connections are allowed. In this case, SIOS Protection Suite detects that the…

Communication Paths

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths

Overview SIOS Protection Suite monitors resource operations and provides failover using shared communication paths (comm paths) between servers. It is critical to SIOS Protection Suite fault detection and resource recovery that communication between the servers…

Creating a Volume Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a Volume Resource Hierarchy

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. SIOS Protection Suite can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

Planning Server Communication

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Planning Server Communication

Determine and document server communication in a configuration map similar to the one below, using the following guidelines: Cluster requirements – To avoid a single point of failure, SIOS Protection Suite requires at least two communication paths (also called…

Volume Shadow Copy (VSS)

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Volume Shadow Copy (VSS)

Using Volume Shadow Copy (VSS) with DataKeeper/SIOS Protection Suite Volumes On Windows 2008 R2, VSS Shadow Copy can be enabled for SIOS Protection Suite-protected (shared or replicated) volumes. However, the following guidelines apply: VSS snapshot images must not…

Configuration

SIOS Protection Suite for Windows Technical Documentation » Configuration

If the SIOS Protection Suite environment has been installed, the SIOS Protection Suite software can be configured on each server in the cluster. The topics in this section will help with this…

Application Recovery Kits

LifeKeeper Single Server Protection for Windows Technical Documentation » Application Recovery Kits

LifeKeeper Single Server Protection Application Recovery Kits (ARKs) include tools and utilities that allow LKSSP to manage and control a specific application. The following optional recovery kits are available with this release of LKSSP. SIOS Protection Suite…