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LifeKeeper for Windows Support Matrix

Server Components Supported Operating System v8.7.1 v8.7.2 v8.8.0 v8.8.1 v8.8.2 v8.9.0 v8.9.1 v8.9.2 v8.10.0 Note: For all versions Microsoft .NET Framework 4.5.2 is required –…

LifeKeeper Single Server Protection for Windows

Introduction LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual (vSphere, KVM, Amazon EC2). LifeKeeper SSP is…

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the LifeKeeper for Windows…

LifeKeeper for Windows

Your information resource for LifeKeeper for Windows and DataKeeper SIOS Technology Corp. maintains documentation for all supported versions of LifeKeeper for Windows. We welcome your suggestions and feedback. To help us continue to improve our documentation, please…

LifeKeeper Single Server Protection for Windows Technical Documentation

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

LifeKeeper Single Server Protection for Windows Release Notes

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Release Notes

Release Notes Version 8.10.0 Released December 13, 2023 !IMPORTANT: End of Support for Hyper-V 2012 R2 SIOS has discontinued support for Hyper-V 2012 R2 with this release. The following Hyper-V versions are supported: Hyper-V 2016, 2019, 2021 !IMPORTANT:…

LifeKeeper Single Server Protection for Windows Installation Guide

LifeKeeper Single Server Protection for Windows » LifeKeeper Single Server Protection for Windows Installation Guide

About LifeKeeper Single Server Protection for Windows LifeKeeper Single Server Protection (SSP) allows for application monitoring in a single node configuration (i.e., no cluster requirements or restraints). Single node environments may be physical or virtual…

LifeKeeper for Windows Heartbeat

LifeKeeper for Windows Technical Documentation » Introduction » Communication Paths » LifeKeeper for Windows Heartbeat

The heartbeat is a key LifeKeeper for Windows fault detection mechanism. The heartbeat is a periodic signal sent over the comm path between a pair of servers. The regular signals tell each server that the other is still active. When you define your comm path, the…

Uninstalling LifeKeeper for Windows

LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Uninstalling LifeKeeper for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring LifeKeeper for Windows protection are not on the server. Never remove…

Installing LifeKeeper for Windows

LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows

If you have completed planning and setting up your LifeKeeper for Windows environment, you should be ready to install the LifeKeeper for Windows software on each server in your…

Uninstalling LifeKeeper for Windows

LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Uninstalling LifeKeeper for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring LifeKeeper for Windows protection are not on the server. Never remove…

LifeKeeper for Windows Configurations

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper for Windows Configurations

LifeKeeper for Windows works on the basis of resource hierarchies you define for groups of two or more servers. The following three topics introduce the LifeKeeper for Windows failover configuration concepts. Common Hardware Components System Grouping…

Upgrading LifeKeeper for Windows

LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Upgrading LifeKeeper for Windows

You may upgrade from previous versions of LifeKeeper for Windows while preserving your resource hierarchies and mirrors by using the procedure below. *Use the following command to verify product downloads using md5sum: certutil -hashfile MD5 This outputs the md5sum…

LifeKeeper for Windows Installation Guide

The topics in this Installation Guide will assist in defining your LifeKeeper for Windows cluster environment. Once your requirements have been determined and your LifeKeeper for Windows configuration has been mapped, these topics will assist you in setting up,…

LifeKeeper for Windows Configuration Steps

LifeKeeper for Windows Technical Documentation » Configuration » LifeKeeper for Windows Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

LifeKeeper for Windows Technical Documentation

About LifeKeeper for Windows LifeKeeper for Windows integrates high availability clustering and data replication functionality to protect mission-critical data and applications. LifeKeeper for Windows also integrates with SIOS Application Recovery Kits, which provide…

LifeKeeper for Windows Common Solutions

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions

The following are the most commonly requested solutions. Installation Solutions Storage Solutions Networking Solutions Application Solutions Subscription License Solution *See Most Common DataKeeper Solutions for DataKeeper related…

LifeKeeper for Windows Release Notes

*SIOS Protection Suite for Windows (SPS-W) is a bundle that includes LifeKeeper. SPS-W will now be referred to as LifeKeeper. Release Notes Version 8.10.0 Released December 13, 2023 !IMPORTANT: End of Support for Hyper-V 2012 R2 SIOS has discontinued support…

Configuring LifeKeeper for Windows for Multibyte Language Encodings

LifeKeeper for Windows Technical Documentation » Configuration » Configuring LifeKeeper for Windows for Multibyte Language Encodings

LifeKeeper can operate in all system locales that are supported by Windows. However, locales that use multibyte character encodings (such as Japanese, Chinese, Korean, and other Eastern languages) may require that LifeKeeper be configured to use the correct encoding…

Planning Your LifeKeeper for Windows Environment

LifeKeeper for Windows Installation Guide » Planning Your LifeKeeper for Windows Environment

This section will assist you in defining your LifeKeeper for Windows cluster environment enabling you to successfully achieve your high availability goals quickly and effectively. The major subjects covered are listed below.…

Silent Installation of LifeKeeper for Windows

LifeKeeper for Windows Installation Guide » Installing LifeKeeper for Windows » Silent Installation of LifeKeeper for Windows

*Note: To perform the silent installation for LifeKeeper for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. *Silent installs are not supported with bundles. You can install LifeKeeper for Windows silently through the…

LifeKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the LifeKeeper (LK) for Windows. LifeKeeper for Windows is a software bundle that includes DataKeeper, LifeKeeper and the optional LifeKeeper for Windows SQL Server Recovery Kit. The series…

LifeKeeper Support for AWS Cross Region Environments

LifeKeeper for Windows in a Cloud Environment » Amazon Web Services Guide » LifeKeeper Support for AWS Cross Region Environments

This page lists the features that LifeKeeper supports for AWS Cross Region Environments. Recovery Kit for EC2™ Frontend/ElasticIP is currently not supported by LifeKeeper due to AWS not supporting this feature. Recovery Kit for Route53™ is fully supported in…

LifeKeeper for Windows PostgreSQL Recovery Kit Introduction

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction

The LifeKeeper for Windows PostgreSQL Recovery Kit software lets you tie the data integrity of PostgreSQL-based databases to the increased availability provided by LifeKeeper for Windows. The LifeKeeper GUI allows you to easily create a PostgreSQL resource hierarchy.…

Setting Up Your LifeKeeper for Windows Environment

LifeKeeper for Windows Installation Guide » Setting Up Your LifeKeeper for Windows Environment

Now that you have determined your requirements and mapped your LifeKeeper for Windows configuration, you can start setting up the components of your LifeKeeper for Windows environment. The major tasks of this topic…

LifeKeeper for Windows in a Cloud Environment

LifeKeeper for Windows Step by Step Guide for Google Cloud Microsoft Azure Guide AWS Direct Connect Quick Start Guide Connection Between LifeKeeper Cluster and Clients Using AWS Transit Gateway Quick Start Guide Multi-VPC Cluster Configuration Using AWS VPC…

Maintaining a LifeKeeper for Windows Protected System

LifeKeeper for Windows Technical Documentation » User Guide » Maintenance Tasks » Maintaining a LifeKeeper for Windows Protected System

When performing shutdown and maintenance on a LifeKeeper for Windows-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system…

Building HA Clusters with LifeKeeper for Windows

LifeKeeper for Windows in a Cloud Environment » Oracle Cloud Infrastructure Guide » Building HA Clusters with LifeKeeper for Windows

Install LifeKeeper for Windows and build an HA cluster. Installing LifeKeeper and ARK for applications Installing DataKeeper Initial LifeKeeper GUI Configuration Creating common resources

I/O Fencing in LifeKeeper for Windows

LifeKeeper for Windows Technical Documentation » Configuration » I/O Fencing in LifeKeeper for Windows

LifeKeeper for Windows supports three types of storage – all protected by the “volume” resource type. Fully mirrored volume (data is replicated from source node to all cluster nodes) Mixed mirrored / shared (volume is shared between some nodes,…

Most Common LifeKeeper for Windows Networking Solutions

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Networking Solutions

The following are the most commonly requested networking related solutions. LifeKeeper GUI Running Slow Issue: When should I use the Interface metric for a specific NIC? Solution: For LifeKeeper GUIs that are performing slowly (and/or showing question marks for…

Most Common LifeKeeper for Windows Installation Solutions

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Installation Solutions

The following are the most commonly requested installation related solutions. Can’t extend resources on new installation Issue: When attempting to extend a SQL Resource in a new installation, the Extend Wizard may yield the following information: “An…

Most Common LifeKeeper for Windows Storage Solution

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Storage Solution

The following is the most commonly requested storage related solution. How to remove DataKeeper Storage from LifeKeeper Scenario: A customer wants to remove an existing DataKeeper Resource/Mirror from LifeKeeper for Windows: Without impacting the existing…

Most Common LifeKeeper for Windows Application Solutions

LifeKeeper for Windows Technical Documentation » Troubleshooting » LifeKeeper for Windows Common Solutions » Most Common LifeKeeper for Windows Application Solutions

The following are the most commonly requested application related solutions. Resource can not be extended after the Target node has been replaced ISSUE: The server (Target) from an existing 1×1, LifeKeeper for Windows configuration, was replaced, i.e. OS…

LifeKeeper for Windows Step by Step Guide for Google Cloud

LifeKeeper for Windows in a Cloud Environment » LifeKeeper for Windows Step by Step Guide for Google Cloud

LifeKeeper for Windows is an HA cluster software which is developed and delivered by SIOS Technology, Inc.. DataKeeper is a data replication software which is developed and delivered by SIOS Technology, Inc. DataKeeper provides an integrated data mirroring capability…

Antivirus Software, Malware, etc. Exclusions for LifeKeeper and DataKeeper for Windows

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Antivirus Software, Malware, etc. Exclusions for LifeKeeper and DataKeeper for Windows

Description Antivirus software, Malware tools and other system security monitoring tools could interfere with the proper running of LifeKeeper and DataKeeper and stop LifeKeeper from updating a LifeKeeper registry key. All of the following should be considered as…

Building an HA Cluster with LifeKeeper for Windows

LifeKeeper for Windows in a Cloud Environment » Microsoft Azure Guide » Building an HA Cluster with LifeKeeper for Windows

Install LifeKeeper for Windodws (Active System, Standby System) Contact SIOS to purchase LifeKeeper for Windows or obtain the evaluation version of the software. Email: sales@us.sios.com US: +1.617.245.6955 or toll-free (US) 866.318.0108 International:…

Product Support Schedule

For customers under an annual support agreement, SIOS Technology provides full support for its products for three years from their General Availability date. This support period is extended in situations where simple upgrade paths do not exist to later versions of SIOS…

Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

Description The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are using volumes such as Striped or Spanned volumes on a Dynamic Disk on either the source or target system, then you…

Setting Up SIOS DataKeeper

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper

Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…

Setting Up SIOS DataKeeper

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Setting Up SIOS DataKeeper

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

SIOS DataKeeper Intent Log

LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction

The LifeKeeper for Windows Microsoft SQL Server Recovery Kit software lets you tie the data integrity of Microsoft SQL-based databases to the increased availability provided by LifeKeeper for Windows. The LifeKeeper GUI allows you to easily create a SQL resource…

Overview of LifeKeeper for Windows Event Forwarding via SNMP

LifeKeeper for Windows Technical Documentation » Administration » Overview of LifeKeeper for Windows Event Forwarding via SNMP

The Simple Network Management Protocol (SNMP) defines a device-independent framework for managing networks. Devices on the network are described by MIB (Management Information Base) variables that are supplied by the vendor of the device. An SNMP agent runs on each…

Install and Configure LifeKeeper for Windows and Recovery Kits

Application Recovery Kits » LifeKeeper Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure LifeKeeper for Windows and Recovery Kits

The next step is to install the LifeKeeper Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the LifeKeeper for Windows Installation Guide for details on installing LifeKeeper for Windows. You must have the same version of…

Installing and Configuring SQL Server with LifeKeeper for Windows

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with LifeKeeper for Windows

Proper operation of the LifeKeeper for Windows Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Running the GUI Application on a LifeKeeper for Windows Server

LifeKeeper for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the GUI Application on a LifeKeeper for Windows Server

You can also run the LifeKeeper GUI as an application on a LifeKeeper for Windows server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the LifeKeeper for Windows server are allowed to…

Start and Stop SQL Server Only Through LifeKeeper for Windows

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through LifeKeeper for Windows

Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the LifeKeeper for Windows administration…

Windows Domain Settings (optional)

LifeKeeper for Windows in a Cloud Environment » LifeKeeper for Windows Step by Step Guide for Google Cloud » Configuring the OS » Windows Domain Settings (optional)

Though the use of the Windows domain is not required, the steps in this document assume the cluster nodes are members of a Windows domain. Add the cluster nodes (lknode-01 and lknode-02) to the domain (lkdomain.internal) and log in as the domain administrator…

Using EMCMD with SIOS DataKeeper

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper

The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…

Using DKPwrShell with SIOS DataKeeper

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…

SIOS Technology Product Information Resources

The following are links to the Product Documentation and Support Matrices for SIOS Technology’s Linux and Windows products. SIOS DataKeeper Cluster Edition Technical Documentation SIOS DataKeeper Cluster Edition Support Matrix LifeKeeper for Windows Technical…

Bitlocker Does Not Support DataKeeper

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Bitlocker Does Not Support DataKeeper

According to Microsoft, Bitlocker is not supported to work with Software RAID configurations. Since DataKeeper is essentially a software RAID 1, Microsoft does not support Bitlocker working with DataKeeper. * EFS (Encrypting File System) , *TDE (Transparent Disk…

Quick Service Protection Recovery Kit

Application Recovery Kits » Quick Service Protection Recovery Kit

The Quick Service Protection (QSP) Application Recovery Kit (ARK) provides a simplified method to easily and quickly protect Windows services.

DataKeeper Does Not Support Lowercase Drive Letters as Mirror Endpoint for Jobs

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Does Not Support Lowercase Drive Letters as Mirror Endpoint for Jobs

Lowercase volume letters for jobs in Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ExtMirr\Parameters\Jobs is not compatible with DataKeeper. If the drive letters become lowercase, they will need to be manually changed to uppercase in the registry. If…

Error When Attempting to Run LifeKeeper for Windows Command From Command Prompt

LifeKeeper for Windows Technical Documentation » Troubleshooting » Error When Attempting to Run LifeKeeper for Windows Command From Command Prompt

Symptom When attempting to run a LifeKeeper for Windows command from a command prompt, you receive the following error: [File:lock.CLine:1610] Win32 Error: 2 CRITICAL (No. 472) Can’t run this application without LCD Daemon running. Solution LifeKeeper for Windows…

Windows Server 2012 Specific Issues

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues

For issues related to Windows Server 2012, see the following topics: __________________________________________________________________________________________________________________ Windows Server 2012 MMC Snap-in Crash Windows Server 2012 iSCSI Target Role Does…

Windows Server 2016 Specific Issues

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2016 Specific Issues

For issues related to Windows Server 2016, see the following topic: AWS Ephemeral Storage must be Initialized Occasional Job Creation Failure WSFC 2016 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » How to Replace a LifeKeeper-W Node » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

Windows Server 2008 R2 Specific Issues

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2008 R2 Specific Issues

Some SQL Server features do not work properly when installing DataKeeper on Windows Server 2008 R2 & SQL Server 2008

Windows Server 2012 NIC Teaming Issue

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 NIC Teaming Issue

If you use the NIC Teaming feature of Windows Server 2012, Windows 2012 will report only one adapter MAC address for the license. If you have many underlying adapters, the MAC address will arbitrarily change and Windows may pick one of the adapters that may no longer…

Recovering From a LifeKeeper for Windows Server Failure in a 1 × 1 Configuration

LifeKeeper for Windows Technical Documentation » Troubleshooting » Recovering From a LifeKeeper for Windows Server Failure in a 1 × 1 Configuration

If you uninstall LifeKeeper on one of your systems, you will need to follow these steps. If a server in your LifeKeeper for Windows cluster experiences a failure that causes re-installation of the operating system (and thus LifeKeeper for Windows), you will have to…

Setup of iSCSI Initiator on Windows 2012

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » How to Replace a LifeKeeper-W Node » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

Awareness of Windows Filenames and Directory Names

LifeKeeper for Windows Technical Documentation » DataKeeper » FAQs » Awareness of Windows Filenames and Directory Names

Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…

Windows Server 2012 MMC Snap-in Crash

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

LifeKeeper Single Server Protection Heartbeat with VMware HA

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » LifeKeeper Single Server Protection Heartbeat with VMware HA

The LifeKeeper Single Server Protection heartbeat is the signal sent to VMware HA (every 10 seconds if running in a VMware guest OS and if HA is enabled) indicating that the protected applications are OK. If an application fails, LifeKeeper Single Server Protection…

Maintaining a LifeKeeper Single Server Protection Protected System

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » Maintaining a LifeKeeper Single Server Protection Protected System

When performing system or application maintenance on a LifeKeeper Single Server Protection-protected server, you should either stop LifeKeeper Single Server Protection monitoring or place the protected resources into maintenance mode. This will stop LifeKeeper Single…

Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Error Creating a Mirror, return value 61 when extending a Volume in the LK for Windows GUI

Error/Message Extending a Volume in LifeKeeper for Windows: Cause/Workaround This is caused by a mirror remnant on the target system that needs to be removed with cleanupmirror (run on the source and then on the target)

Volumes Unavailable for Mirroring

LifeKeeper for Windows Technical Documentation » DataKeeper » FAQs » Volumes Unavailable for Mirroring

Question Why are some of my volumes not available for mirroring? Answer The SIOS DataKeeper service filters out the following types of disk partitions: Windows system volume Volume(s) that contain the Windows pagefile Non-NTFS formatted volumes (e.g. FAT,…

Configuration for Unattended Connections

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction » PostgreSQL Hierarchy Administration » Configuration for Unattended Connections

During the creation of a LifeKeeper PostgreSQL resource, the user must enter a PostgreSQL administrative username for that database cluster. No password is requested for this username by the PostgreSQL recovery kit. Therefore, for the connection tests performed during…

Enabling VMware HA Integration with LifeKeeper Single Server Protection

LifeKeeper Single Server Protection for Windows Technical Documentation » Administration » Enabling VMware HA Integration with LifeKeeper Single Server Protection

By default LifeKeeper Single Server Protection integration with VMware HA is disabled when installed on a VMware VM. To enable integration requires the following steps: Installation of VMware tools in the LifeKeeper Single Server Protection VM. Edit…

Using Microsoft iSCSI Target With DataKeeper on Windows 2012

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » How to Replace a LifeKeeper-W Node » Using Microsoft iSCSI Target With DataKeeper on Windows 2012

The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …

Windows Server 2012 Default Information Missing During Mirror Creation

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 Default Information Missing During Mirror Creation

Creating Mirrors with Multiple Targets The first issue is during mirror creation in a multi-target configuration. In the final step, the user is prompted for secondary relationship information. In previous OS versions, a default Source IP is provided on this…

Specifying Network Cards for Mirroring

LifeKeeper for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Specifying Network Cards for Mirroring

SIOS DataKeeper allows the administrator to specify which IP addresses should be used as mirror end-points. This allows the replicated data to be transmitted across a specific network which permits the user to segment mirrored traffic away from the client network if…

Remove DataKeeper Storage from a Windows Server Failover Cluster Role

LifeKeeper for Windows Technical Documentation » DataKeeper » FAQs » Remove DataKeeper Storage from a Windows Server Failover Cluster Role

To remove an existing DataKeeper Resource/Mirror from Windows Server Failover Clustering: Without impacting the existing role in WSFC, i.e. File Shares, SAP, Oracle, SQL Without having to run various emcmd commands, e.g. deletelocalmirroronly,…

GUI Network Related – Long Connection Delays on Windows Platforms

LifeKeeper for Windows Technical Documentation » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

There are two ways to address this issue. One is described here in “Solution 1 – IPV4 Interface Metric”, the other in “Solution 2 – local hosts file”. Symptom Long Connection Delays on Windows Platforms. Solution 1 – IPV4…

Windows Restore result shared storage in a locked and RAW state

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Restore result shared storage in a locked and RAW state

Performing a Windows Restore of a LifeKeeper node results in shared storage being in a locked and RAW state. LifeKeeper cannot clear the locks because the drive(s) are locked outside of the control of LifeKeeper.

Volume Locking for Shared SCSI Volumes

LifeKeeper for Windows Technical Documentation » User Guide » Operator Tasks » Volume Locking for Shared SCSI Volumes

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. LifeKeeper for Windows can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

Reserve Volumes For Exclusive PostgreSQL Use

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction » PostgreSQL Hierarchy Administration » Reserve Volumes For Exclusive PostgreSQL Use

The volumes containing the protected PostgreSQL files should be reserved for use by PostgreSQL exclusively. A LifeKeeper protected volume may fail to switch over if it is accessed by an another application, process or remote user.

Create a domain user for Oracle

LifeKeeper for Windows in a Cloud Environment » Oracle Cloud Infrastructure Guide » Oracle Specific Environment » Oracle Installation and Configuration » Create a domain user for Oracle

*Note: Although LifeKeeper can build Oracle clusters in both Windows domain and non-domain environments, in this document we create a valid domain with a domain user named “SIOS20-AD\oracle” and create an environment with this user. Create an account for Oracle as…

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). Configure two systems following the steps given in Installing and Configuring SQL Server with…

Recovery Kit for EC2™ Configuration

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Configuration

To ensure that your LifeKeeper configuration provides the protection and flexibility you require you’ll need to be aware of the configuration requirements. To appropriately plan your configuration you must understand Amazon, Amazon Virtual Private Cloud, (VPC),…

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction » PostgreSQL Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). If it has not already been done, configure two systems following the steps given in Installation…

User Resource Name For Remote Access

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access

Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…

Reserve Volumes For Exclusive SQL Use

Application Recovery Kits » LifeKeeper for Windows Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Reserve Volumes For Exclusive SQL Use

The volumes containing the protected SQL files should be reserved for use by SQL exclusively. A LifeKeeper for Windows protected volume may fail to switch over if it is accessed by an application, process or remote user.

Recovery Kit for EC2™ Requirements

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Requirements

Before attempting to install or remove the Recovery Kit for EC2™ you must understand Amazon Web Service software requirements, as well as the installation and removal procedures for the Recovery Kit for EC2™ package. Amazon Web Service and Software…

Recovery Kit for EC2™ Overview

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Overview

The Recovery Kit for EC2™ has two features: “Route Table Scenario” and “Elastic IP Scenario”. An overview of these features is provided below. Route table scenario (backend cluster): Manage a route table to allow clients to connect to…

Creating a domain user for LifeKeeper / DataKeeper

LifeKeeper for Windows in a Cloud Environment » Oracle Cloud Infrastructure Guide » Configuring OS » Creating a domain user for LifeKeeper / DataKeeper

Create a service account for LifeKeeper and DataKeeper as domain user lkadmin. Configuring a bastion server Start PowerShell for administrators. Check if lkadmin exists as a domain user. PS > Get-ADUser "lkadmin" If not, add lkadmin as a domain user. PS…

Preparing for Installation of Oracle (Standby System)

LifeKeeper for Windows in a Cloud Environment » LifeKeeper for Windows Step by Step Guide for Google Cloud » Installing and Configuring Oracle » Preparing for Installation of Oracle (Standby System)

In order to install and configure Oracle on the standby system, the IP resource and volume resource must be configured to be active on the standby system (lk-node02). Log in to lk-node01 as LKDOMAIN\lkadmin. In the Service Control Manager, stop all services whose…

Use Different Volume for Multiple IIS Sites

Application Recovery Kits » LifeKeeper Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Use Different Volume for Multiple IIS Sites

When the LifeKeeper Microsoft IIS Recovery Kit creates an IIS resource hierarchy, it creates dependencies associated with the IP address and content volume using the home directory path designated in the IIS configuration. We recommend that if you protect multiple…

Recovery Kit for Route 53™ Requirements

Application Recovery Kits » LifeKeeper Recovery Kit for Route 53™ Introduction » Recovery Kit for Route 53™ Requirements

Prior to installing and configuring the Recovery Kit for Route 53™, be sure your configuration meets the following requirements. AWS Command Line Interface (AWS CLI) version 2 must be installed on all EC2 instances. Refer to Installing AWS Command Line Interface…

Updating Oracle Username and Password for LifeKeeper

Application Recovery Kits » LifeKeeper Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper

During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle username and password for that instance of Oracle. Should the password of this username change at some point in the future, the LifeKeeper Oracle resource must be updated on all systems…

Tunable Settings for the PostgreSQL Recovery Kit

Application Recovery Kits » LifeKeeper for Windows PostgreSQL Recovery Kit Introduction » Troubleshooting » Tunable Settings for the PostgreSQL Recovery Kit

The PostgreSQL Recovery Kit provides tunable environment variables to help customize resource protection in certain scenarios. To change the values of these variables, edit the file %LKROOT%\etc\default\LifeKeeper. No processes need to be restarted for the new settings…

Recovery Kit for Route 53™ Configuration

Application Recovery Kits » LifeKeeper Recovery Kit for Route 53™ Introduction » Recovery Kit for Route 53™ Configuration

This section will assist in configuring the Recovery Kit for Route 53™. You need to configure LifeKeeper for Windows to provide required protection capability and flexibility. This guide assumes you have an understanding of Amazon, Amazon Virtual Private Cloud…

Recovery Kit for Route 53™ Troubleshooting

Application Recovery Kits » LifeKeeper Recovery Kit for Route 53™ Introduction » Recovery Kit for Route 53™ Troubleshooting

Updating the record associated with the Recovery Kit for Route 53™ resource startup may take time Amazon provides the following information regarding the propagating speed of changes made to the DNS record. Q: How quickly will changes I make to my DNS settings on…

Recovery Kit for EC2™ Parameters List

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Parameters List

The table below lists the Recovery Kit for EC2™ parameters. These values are set by adding them to the %LKROOT%\etc\default\LifeKeeper configuration file. Because none of the components of the Recovery Kit for EC2™ are memory resident, changes to these particular…

Recovery Kit for EC2™ Administration Guide

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide

The Recovery Kit for EC2™ provides a mechanism to recover an Elastic IP from a failed primary server to a backup server. It also provides a mechanism to enable the IP Recovery Kit to work in multiple availability zones. Please see the Overview and Configuration…

Recovery Kit for EC2™ Configuration Examples

Application Recovery Kits » Recovery Kit for EC2™ Administration Guide » Recovery Kit for EC2™ Configuration Examples

Below are configuration examples for a route table scenario (backend cluster) and an Elastic IP scenario (frontend cluster). Route Table scenario (Backend Cluster): To clarify the administration and operation of Route Table, consider the scenario shown in Figure…

LifeKeeper Recovery Kit for Route 53™ Introduction

Application Recovery Kits » LifeKeeper Recovery Kit for Route 53™ Introduction

Recovery Kit for Route 53™ provides a mechanism for updating Amazon Route 53 DNS information when switching from a failed primary server to a backup server. Typically, Recovery Kit for Route 53™ is used in the configuration where an IP address cannot be switched…

Failed to create the file needed for quorum

LifeKeeper for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to create the file needed for quorum

Failed to create the file needed for quorum Error/Message Process: qwk_storage_server.exe(11532) *ERROR* (No. 18130) ‘CreateFile’ for \\\ failed: 5 Description Error code “5” is “Access Denied” meaning the quorum process did not have…

Recovery Kit for Route 53™ Example configurations

Application Recovery Kits » LifeKeeper Recovery Kit for Route 53™ Introduction » Recovery Kit for Route 53™ Example configurations

You can use the Recovery Kit for Route 53™ when the network configuration meets the conditions described in the requirements . Example configurations are as follows: Not using a Transit Gateway Using a Transit Gateway