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SIOS Protection Suite for Windows Support Matrix

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows Support Matrix

Server Components Supported Operating System v8.0.0 v8.0.1 v8.1.0 v8.2.0 v8.2.1 v8.3.0 v8.4.0 v8.5.0 v8.6.0 v8.6.1 Note: For all versions Microsoft .NET Framework 3.5 is required…

SIOS Protection Suite Configurations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configurations

SIOS Protection Suite works on the basis of resource hierarchies you define for groups of two or more servers. The following three topics introduce the SIOS Protection Suite failover configuration concepts. Common Hardware Components System Grouping…

SIOS Protection Suite Configuration Steps

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

SIOS DataKeeper for Windows

Your information resource for SIOS DataKeeper Standard Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS DataKeeper Standard Edition. We welcome your suggestions and feedback. To help us continue to improve our documentation,…

SIOS Protection Suite Oracle Recovery Kit Introduction

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction

LifeKeeper Oracle The LifeKeeper Oracle Recovery Kit provides a way to recover an Oracle database instance (version 10g, 11g or 12c) from a failed server to a backup server. You can also extend the protection of the database instance to other servers. Using the…

Maintaining a SIOS Protection Suite Protected System

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

Running the SIOS Protection Suite Web Client

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Running the SIOS Protection Suite Web Client

If you wish to administer SIOS Protection Suite from a system outside your cluster, you must use the web client. This is possible for remote systems running any operating system. SIOS Protection Suite for Windows cannot manage both Linux and Windows servers in a single…

SIOS Protection Suite Web Client May Lock Up

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » SIOS Protection Suite Web Client May Lock Up

Symptom The SIOS Protection Suite web client may lock up when used from a server machine if the “-” (reduce resource height) or “+” (increase resource height) accelerator keys are hit during the initial paint of SIOS Protection Suite resources…

SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

The SIOS Protection Suite PostgreSQL Server Recovery Kit software lets you tie the data integrity of PostgreSQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a PostgreSQL…

SIOS DataKeeper for Windows Technical Documentation

SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

The SIOS Protection Suite Microsoft SQL Server Recovery Kit software lets you tie the data integrity of Microsoft SQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a SQL…

Installing and Configuring SQL Server with SIOS Protection Suite

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Install and Configure SIOS Protection Suite and Recovery Kits

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…

SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

The SIOS Protection Suite Microsoft IIS Recovery Kit extends your SIOS Protection Suite product by adding specific protection to Internet servers. The SIOS Protection Suite Microsoft IIS Recovery Kit continuously monitors the health of your Internet servers, and if a…

Start and Stop SQL Server Only Through SIOS Protection Suite

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through SIOS Protection Suite

Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the SIOS Protection Suite administration…

Running the GUI Application on a SIOS Protection Suite Server

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

DataKeeper Cluster Edition Release Notes

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » DataKeeper Cluster Edition Release Notes

SIOS DataKeeper Cluster Edition Release Notes Version 8.6.2 (Version 8 Update 6 Maintenance 2) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during…

Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

Symptom When attempting to run a SIOS Protection Suite command from a command prompt, you receive the following error: [File:lock.CLine:1610] Win32 Error: 2 CRITICAL (No. 472) Can’t run this application without LCD Daemon running. Solution SIOS Protection Suite…

Uninstalling SPS for Windows

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy

Symptom The SIOS Protection Suite web client may lock up when used from the server machine if multiple changes are made to an existing hierarchy (i.e. create/delete dependencies), closing and reopening the SIOS Protection Suite client between changes. Solution To…

SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

SIOS DataKeeper for Windows Technical Documentation » Administration » SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

Introduction SIOS DataKeeper includes a set of tools and configuration files that can be used to report Windows events to a SIOS iQ appliance. SIOS iQ is an IT Analytics system that can be used to optimize your computing infrastructure through the use of machine…

SIOS DataKeeper Intent Log

SIOS DataKeeper for Windows Technical Documentation » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

Setting Up SIOS DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » DataKeeper » Setting Up SIOS DataKeeper

Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…

Setting Up SIOS DataKeeper

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Setting Up SIOS DataKeeper

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

Windows 2012 File Share

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows 2012 File Share

When creating a fileshare using “SMB – Basic” on Windows 2012, by default the “Enable Continuous availability” flag is checked which prohibits creating a fileshare resource. To solve this problem, uncheck the box as shown in the picture. …

Uninstalling SIOS DataKeeper Cluster Edition

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Uninstalling SIOS DataKeeper Cluster Edition

Before Removing DataKeeper If planning to uninstall DataKeeper and reinstall a previous version, all jobs/mirrors must be deleted on each node prior to uninstalling. These will need to be recreated once software is reinstalled. Uninstall DataKeeper Cluster…

Upgrading SIOS DataKeeper Cluster Edition

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Upgrading SIOS DataKeeper Cluster Edition

Upgrading DataKeeper Cluster Edition from previous versions of DataKeeper Cluster Edition is very straightforward. Simply run the installation process outlined below on all systems. The upgrade process stops the DataKeeper Service, copies the new files to the…

SIOS DataKeeper Cluster Edition Introduction

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Technical Documentation » SIOS DataKeeper Cluster Edition Introduction

SIOS DataKeeper Overview DataKeeper with High Availability – Cluster Edition Overview SIOS DataKeeper is a highly optimized host-based replication solution which ensures your data is replicated as quickly and as efficiently as possible from your source server…

Using EMCMD with SIOS DataKeeper

SIOS DataKeeper for Windows Technical Documentation » Administration » Using EMCMD with SIOS DataKeeper

The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…

Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper for Windows Technical Documentation » Administration » Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…

Windows Server 2016 Specific Issues

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2016 Specific Issues

For issues related to Windows Server 2016, see the following topic: ____________________________________________________________________________________________________________________ Occasional Job Creation Failure

Windows Server 2012 Specific Issues

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues

For issues related to Windows Server 2012, see the following topics: __________________________________________________________________________________________________________________ Windows Server 2012 MMC Snap-in Crash Windows Server 2012 iSCSI Target Role Does…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

Windows Server 2012 NIC Teaming Issue

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 NIC Teaming Issue

If you use the NIC Teaming feature of Windows Server 2012, Windows 2012 will report only one adapter MAC address for the license. If you have many underlying adapters, the MAC address will arbitrarily change and Windows may pick one of the adapters that may no longer…

Setup of iSCSI Initiator on Windows 2012

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

Awareness of Windows Filenames and Directory Names

SIOS DataKeeper for Windows Technical Documentation » FAQs » Awareness of Windows Filenames and Directory Names

Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…

Windows Server 2012 MMC Snap-in Crash

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

Configuration for Unattended Connections

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Configuration for Unattended Connections

During the creation of a SIOS Protection Suite PostgreSQL resource, the user must enter a PostgreSQL administrative username for that database cluster. No password is requested for this username by the PostgreSQL recovery kit. Therefore, for the connection tests…

Resource Hierarchy for Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Resource Hierarchy for Oracle

The typical Oracle resource hierarchy consists of the following resources: Oracle Shared communication resource (IP or LAN Manager alias name) Volume(s) All Oracle data, log, and trace (core database) files for the protected SID are stored on shared or…

Volumes Unavailable for Mirroring

SIOS DataKeeper for Windows Technical Documentation » FAQs » Volumes Unavailable for Mirroring

Question Why are some of my volumes not available for mirroring? Answer The SIOS DataKeeper service filters out the following types of disk partitions: Windows system volume Volume(s) that contain the Windows pagefile Non-NTFS formatted volumes (e.g. FAT,…

Windows Server 2012 Default Information Missing During Mirror Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2012 Default Information Missing During Mirror Creation

Creating Mirrors with Multiple Targets The first issue is during mirror creation in a multi-target configuration. In the final step, the user is prompted for secondary relationship information. In previous OS versions, a default Source IP is provided on this…

Using Microsoft iSCSI Target With DataKeeper on Windows 2012

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012

The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …

Specifying Network Cards for Mirroring

SIOS DataKeeper for Windows Technical Documentation » Introduction » Understanding Replication » Specifying Network Cards for Mirroring

SIOS DataKeeper allows the administrator to specify which IP addresses should be used as mirror end-points. This allows the replicated data to be transmitted across a specific network which permits the user to segment mirrored traffic away from the client network if…

GUI Network Related – Long Connection Delays on Windows Platforms

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

Symptom Long Connection Delays on Windows Platforms. Solution From Sun FAQ: “Most likely, your host’s networking setup is incorrect. RMI uses the JavaAPI networking classes, in particular java.net.InetAddress, which will cause TCP/IP host name lookups for both…

Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

Description The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are using volumes such as Striped or Spanned volumes on a Dynamic Disk on either the source or target system, then you…

Additional Setup Tasks for Extended Configurations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). Configure two systems following the steps given in Installing and Configuring SQL Server with…

Reserve Volumes For Exclusive PostgreSQL Use

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Reserve Volumes For Exclusive PostgreSQL Use

The volumes containing the protected PostgreSQL files should be reserved for use by PostgreSQL exclusively. A SIOS Protection Suite protected volume may fail to switch over if it is accessed by an another application, process or remote user.

User Resource Name For Remote Access

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access

Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…

Reserve Volumes For Exclusive SQL Use

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Reserve Volumes For Exclusive SQL Use

The volumes containing the protected SQL files should be reserved for use by SQL exclusively. A SIOS Protection Suite protected volume may fail to switch over if it is accessed by an application, process or remote user.

Additional Setup Tasks for Extended Configurations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). If it has not already been done, configure two systems following the steps given in Installation…

Configuring SPS for Multibyte Language Encodings

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » Configuring SPS for Multibyte Language Encodings

LifeKeeper can operate in all system locales that are supported by Windows. However, locales that use multibyte character encodings (such as Japanese, Chinese, Korean, and other Eastern languages) may require that LifeKeeper be configured to use the correct encoding…

Volume Locking for Shared SCSI Volumes

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Volume Locking for Shared SCSI Volumes

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. SIOS Protection Suite can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

Tunable Settings for the PostgreSQL Recovery Kit

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Tunable Settings for the PostgreSQL Recovery Kit

The PostgreSQL Recovery Kit provides tunable environment variables to help customize resource protection in certain scenarios. To change the values of these variables, edit the file %LKROOT%\etc\default\LifeKeeper. No processes need to be restarted for the new settings…

Updating Oracle Username and Password for LifeKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Updating Oracle Username and Password for LifeKeeper

During the creation of a LifeKeeper Oracle resource, the user must enter an Oracle user name and password for that instance of Oracle. Should the password of this user name change at some point in the future, the LifeKeeper Oracle resource must be updated on all…

Use Different Volume for Multiple IIS Sites

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Use Different Volume for Multiple IIS Sites

When the LifeKeeper Microsoft IIS Recovery Kit creates an IIS resource hierarchy, it creates dependencies associated with the IP address and content volume using the home directory path designated in the IIS configuration. We recommend that if you protect multiple…

Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

Prepare the servers. Install Windows Server 2008 R2/2012 Core on two servers, configure IP, join a domain, configure firewall for remote administration, configure the server for remote access and install the Failover Cluster feature. Server Core Installation…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

Directory for Bitmap Must Be Created Prior to Relocation

SIOS DataKeeper for Windows Technical Documentation » Troubleshooting » Restrictions » Directory for Bitmap Must Be Created Prior to Relocation

Description If you choose to relocate the bitmap file from the default location (%EXTMIRRBASE%\Bitmaps), you must first create the new directory before changing the location in the registry and rebooting the system.

Windows Server 2012 -- Simultaneous Move of Multiple Clustered File Server Roles Can Result in DataKeeper Switchover Failures

SIOS DataKeeper for Windows Technical Documentation » NO TOC » Windows Server 2012 -- Simultaneous Move of Multiple Clustered File Server Roles Can Result in DataKeeper Switchover Failures

Description If more than one File Server role is created in Failover Clustering, each of which is using one or more DataKeeper Volume resources for storage, errors can occur if two or more roles are manually moved from one node to another simultaneously. In some…

Recovery Kit Requirements

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the SIOS Protection Suite Microsoft SQL Server Recovery Kit, be sure that your configuration meets the following requirements: SIOS Protection Suite supports the versions of Windows operating systems listed in the Operating System…

Hardware and Software Requirements

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Hardware and Software Requirements

Before attempting to install or remove the SIOS Protection Suite Microsoft IIS Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. SIOS Protection Suite supports the following versions of Windows operating…

Recovery Kit Requirements

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the LifeKeeper Oracle Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. LifeKeeper supports the following versions of Windows operating systems: Windows Server 2008 R2 and…

Application Recovery Kits

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits

SIOS Protection Suite for Windows Application Recovery Kits (ARKs) include tools and utilities that allow SPS to manage and control a specific application. The following optional recovery kits are available with this release of…

WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

Description Once a cluster File Server role is created, neither Server Manager nor Failover Cluster Manager can be used to initially create the share. Suggested Action Microsoft Article 2804526 provides a high level overview of several WSFC Server 2012 issues…

Health Check Timeouts

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Health Check Timeouts

SYMPTOM: Occasionally, SIOS Protection Suite is installed on a system that is not performing well. There are tell-tale signs of abnormal system behavior that SIOS Protection Suite can detect such as the health check processes not starting or ending properly. The most…

Server Configuration Considerations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations

PostgreSQL Server Configuration Considerations Before you install and configure your PostgreSQL database clusters, it is important to understand how to configure them. It is also important to understand the concepts of Active/Standby and Active/Active configurations,…

New Evaluation License Key Error

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » New Evaluation License Key Error

Symptom When evaluating SIOS Protection Suite for Windows, an error may occur if a new evaluation license key is not used. The old evaluation licenses will not work on this release. Solution A new evaluation license key must be obtained. Restart the License Key…

Installation – Replicated Storage Systems

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems

On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…

Kit Removal

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Kit Removal

!CAUTION: Be sure to remove all SIOS Protection Suite IIS resources from service and delete them prior to removing the recovery kit. Once the kit is removed these resources will be unusable. The SIOS Protection Suite Microsoft IIS Recovery Kit is included with the…

Volume Shadow Copy (VSS)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Volume Shadow Copy (VSS)

Using Volume Shadow Copy (VSS) with DataKeeper/SIOS Protection Suite Volumes On Windows 2008 R2, VSS Shadow Copy can be enabled for SIOS Protection Suite-protected (shared or replicated) volumes. However, the following guidelines apply: VSS snapshot images must not…

Kit Installation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Kit Installation

The SIOS Protection Suite Microsoft IIS Recovery Kit is included with the SIOS Protection Suite for Windows core product which is available on CD-ROM or via ftp download.

Common Hardware Components

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » SIOS Protection Suite Configurations » Common Hardware Components

All SIOS Protection Suite configurations share these common components as illustrated in the diagram below: Server Groups. The basis for the fault resilience provided by SIOS Protection Suite is clustered Windows servers. The servers, also referred to as SIOS…

Maintenance Tasks

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks

The topics in this section cover the tasks necessary for maintaining SIOS Protection Suite. _____________________________________________________________________________________________________________________________________________________ Starting and Stopping…

Installing and Configuring IIS with LifeKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Installing and Configuring IIS with LifeKeeper

Before proceeding, you should have already configured your storage and networking according to the recommendations in the previous chapters of this guide. Installation Checklist The installation and setup sequence should be performed in the following order (more…

Installation – Shared Storage Systems

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Shared Storage Systems

On the Primary Server Power down the backup server so that there is no chance of simultaneous access to your shared storage. Use the Windows Disk Management tool to configure your disk resources and define the shared volumes that you want to use. (Be sure the…

Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding PostgreSQL to an existing LifeKeeper cluster. These steps must be followed in order. On the Primary Server: Use the Window Disk Management tool to…

Performing Offline Maintenance On A Shared Disk

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Performing Offline Maintenance On A Shared Disk

When performing offline maintenance on a shared SCSI host adapter or a disk on a shared bus, you must stop LifeKeeper and power down all servers and shared disks. Perform these actions in the following order: Stop LifeKeeper. Use the Services tool to stop the…

Creating the PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

Creating the SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

SQL Server Configuration Considerations

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations

Before you install and configure your clusters, it is important to understand the concepts of Active/Standby configuration, and how multiple instances can be set up in a SQL configuration. SQL Configuration A configuration is Active/Standby when there is only one…

Toolbars

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Toolbars

SIOS Protection Suite for Windows Toolbars _____________________________________________________________________________________________________________________________________________________ Global Toolbar Resource Context Toolbar Server Context…

Localized Language Supplement

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Installation » Localized Language Supplement

For information regarding the Localized Language Supplement, please refer to the topic Installing LifeKeeper for Windows Localized Language Supplement in the SIOS Protection Suite Documentation.

Troubleshooting

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Applet…

Taking Volume Resources In and Out Of Service

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding LifeKeeper to an existing PostgreSQL configuration. The Primary server is assumed to be the location of the active PostgreSQL database cluster that will…

Before Installing Oracle

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Before Installing Oracle

Before you install the Oracle software, the servers and storage must be configured and LifeKeeper must be installed on each server in the cluster. By doing so, you can then install Oracle onto a volume that is already LifeKeeper-protected. Replicated Storage…

Menus

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » Menus

SIOS Protection Suite for Windows Menus ___________________________________________________________________________________________________________________________________________________ Resource Context Menu Server Context Menu File Menu Edit Menu –…

LifeKeeper Communications Manager (LCM)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LifeKeeper Communications Manager (LCM)

The LifeKeeper Communication Manager (LCM) provides reliable communication between processes on one or more SIOS Protection Suite servers. This process can use redundant communication paths between systems so that failure of a single communication path does not cause…

LifeKeeper GUI User Accounts

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI » LifeKeeper GUI User Accounts

All LifeKeeper GUI users must belong to SIOS Protection Suite security groups. The SIOS Protection Suite administrator for a cluster can use local groups and user accounts on each server, or you can set up domain groups and users with local logon privileges. Logging…

Intelligent Versus Automatic Switchback

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Configuration » Intelligent Versus Automatic Switchback

By default, the switchback setting of a resource is intelligent. This means that once the failover occurs for that resource from Server A to Server B, the resource remains on Server B until another failure or until an administrator intelligently switches the resource…

LCD Directory Structure

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCD Directory Structure

Major subdirectories under $LKROOT (by default, c:\LK): Admin. Scripts for SIOS Protection Suite core and Recovery Kits. Config. SIOS Protection Suite configuration files, including shared equivalencies. Bin. SIOS Protection Suite executable…

Replication Settings

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Replication Settings

From the Volume Resource Properties page, select the Replication Settings button to set the compression level, the network throttling or the SIOS Protection Suite Delete Mirror flag for a replicated volume. Field Tips Select Targets Select…

Recovering After a Failover

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Recovering After a Failover

After SIOS Protection Suite performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When SIOS Protection Suite on Server B performs a failover recovery from Server A, status messages…

LifeKeeper GUI

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » LifeKeeper GUI

The GUI components should have already been installed as part of the SIOS Protection Suite Core installation. The LifeKeeper GUI uses Java technology to provide a graphical user interface to SIOS Protection Suite and its configuration data. Since the LifeKeeper GUI is…

Configuring Generic Application Scripts

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Configuring Generic Application Scripts

Use this feature to update a script that has been created to protect an application that has no associated SIOS Protection Suite Recovery Kit. Right-click on the generic application resource and select Properties. Select the SIOS Protection Suite Generic Application…

Recovery Kit Installation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Recovery Kit Installation

The SIOS Protection Suite Microsoft SQL Server Recovery Kit is distributed via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface. Before installing the SIOS Protection Suite Microsoft SQL Server Recovery…

Installation – Access is Denied

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Installation – Access is Denied

Symptom During upgrade or re-installation, SIOS Protection Suite generates “Access is denied” error message. Solution The SIOS Protection Suite services have not all stopped. This can occur if Setup was unable to stop the SIOS Protection Suite services. Open a…