Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server.

Error Message

An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID 0):

SteelEye.Dialogs.AddServerWindow: Failed to connect to server: 172.17.105.112 System.ApplicationException: Failed to open a connection to 172.17.105.112 (error_code = 1326) at SteelEye.DAO.Impl.DataReplication.ClientLibrarySDRService.throwIfNonZero(UInt32 errorCode, String message) at SteelEye.DAO.Impl.DataReplication.ClientLibrarySDRService.getServiceInfo(String serverName) at SteelEye.DAO.Impl.DataReplication.CachingSDRService.<>c__DisplayClass2.b__0() at SteelEye.DAO.Impl.DataReplication.Cacher`1.fetch(String typekey, String datakey, Fetcher fetcher) at SteelEye.DAO.Impl.DataReplication.CachingSDRService.getServiceInfo(String serverName) at SteelEye.DataKeeper.SDR.SDRDataKeeperService.ConnectToServer(String serverName) at SteelEye.Dialogs.AddServerWindow.<>c__DisplayClass4.b__0(Object s, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

net helpmsg 1326 shows:

Logon failure: unknown user name or bad password

Description/Cause

The Service Account User Names and Passwords being used to start DataKeeper are the same on both servers and the firewalls are disabled on the servers; however, the Passwords used to log in to the servers themselves are different.

Suggested Action

The DataKeeper GUI uses the server Login ID and Password; therefore, the User Name and Password used to log in to the servers themselves must be the same on each server and must have administrator privileges.