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Server 2012: Server Manager “File and Storage Services” Disk Status

DataKeeper Cluster Edition Technical Documentation » FAQs » Server 2012: Server Manager “File and Storage Services” Disk Status

Question Why are DataKeeper Volumes that are being used in a Microsoft Failover Cluster not shown by Server Manager as “Clustered”? Answer On Server 2012, the new Server Manager tool is capable of detecting if a complete “Disk” is being used by Failover…

Creating a DataKeeper Volume Resource in WSFC

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

WSFC 2016 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2016 Specific Issues » WSFC 2016 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

Description Once a cluster File Server role is created, neither Server Manager nor Failover Cluster Manager can be used to initially create the share. Suggested Action Microsoft Article 2804526 provides a high level overview of several WSFC Server 2016 issues…

Creating Other Server Resource in WSFC

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Creating Other Server Resource in WSFC

When creating an Other Server resource in WSFC, you will be prompted for a storage resource (DataKeeper resource) twice. You will check the first one, but do not need to check the second dialog. Click the “checkbox” for the first dialog “Select…

Volume Considerations

DataKeeper Cluster Edition Technical Documentation » Understanding Replication » Volume Considerations

SIOS DataKeeper primary and secondary systems have three types of volumes: system, non-mirrored and mirrored. During mirroring operations, system and non-mirrored volumes are not affected and the user has full access to all applications and data on these…

DataKeeper Volume Resize

DataKeeper Cluster Edition Technical Documentation » User Guide » Working With Mirrors » DataKeeper Volume Resize

DataKeeper allows users to extend and shrink their DataKeeper volumes dynamically while retaining mirror settings. Once the resize is complete, a partial resync will be performed. Note: This resize procedure should be performed on only one volume at a time. !WARNING …

Using Volume Shadow Copy

DataKeeper Cluster Edition Technical Documentation » FAQs » Using Volume Shadow Copy

Question Can Volume Shadow Copy (VSS) be Used with DataKeeper Volumes? Answer VSS Shadow Copy can be enabled for DataKeeper volumes. However, the following guidelines apply: VSS snapshot images must not be stored on a DataKeeper volume. Storing VSS snapshots on…

Non-mirrored Volume Resource

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Non-mirrored Volume Resource

A non-mirrored volume resource is a DataKeeper resource where no data is replicated to any node in the cluster. This resource type should only be used where the data is temporary and/or non-critical such as MS SQL Server tempdb space. In this case, when MS SQL restarts…

DataKeeper Volume Resize Restriction

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Restrictions » DataKeeper Volume Resize Restriction

The DataKeeper volume resize procedure should be performed on only one volume at a time.

WSFC – MS DTC Resource Failure

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » WSFC – MS DTC Resource Failure

Error/Message The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

Removing a Clustered DataKeeper Volume

DataKeeper Cluster Edition Installation Guide » Installation » Removing a Clustered DataKeeper Volume

To remove a Clustered DataKeeper Volume follow these steps: Launch the Failover Cluster Manager. Select the Role and related DataKeeper Storage. Remove the DataKeeper Volume resource from the Role. This will move the DataKeeper Volume resource to the…

Access to Designated Volume Denied

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Access to Designated Volume Denied

If access to the designated volume is denied, then check whether you are attempting to create the mirror while other applications are accessing the volume. During Mirror Creation, the volumes must be locked on the target system for exclusive access by the SIOS…

DataKeeper Volume Resource Health Check

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » DataKeeper Volume Resource Health Check

A DataKeeper Volume resource provides two functions that are used by the Microsoft Cluster service to check for availability and health of the DataKeeper Volume resource. A simple check LooksAlive and a more rigorous check IsAlive. LooksAlive The Cluster service…

DataKeeper Volume Resource Private Properties

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » DataKeeper Volume Resource Private Properties

A DataKeeper Volume resource includes several private properties that are used by DataKeeper Cluster Edition. Among these properties are: VolumeLetter (REG_SZ) – the volume letter that is replicated by DataKeeper and associated with this DataKeeper Volume…

Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

Prepare the servers. Install Windows Server 2008 R2/2012 Core on two servers, configure IP, join a domain, configure firewall for remote administration, configure the server for remote access and install the Failover Cluster feature. Server Core Installation…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

Manual Creation of a Mirror in WSFC

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

!Before creating an Empty Role, verify that your mirror(s) are Highly Available by confirming that they are listed in the Failover Cluster Manager\Storage Disk as Available Storage. If you do NOT see your mirror(s) listed as Available Storage, they are NOT Highly…

Secondary Server Failures

DataKeeper Cluster Edition Technical Documentation » Administration » Secondary Server Failures

In the event there is a failure affecting the secondary (target) system, the affected mirror is marked Paused. It is necessary to correct the condition that caused the secondary to fail and then resync the volumes. There are no write attempts made to the target after…

Primary Server Shutdown

DataKeeper Cluster Edition Technical Documentation » Administration » Primary Server Shutdown

On a graceful shutdown of the source server, all pending writes to the target are completed. This ensures that all data is present on the target system. On an unexpected source server failure, the Intent Log feature eliminates the need to do a full resync after the…

Setup of iSCSI Initiator on Windows 2012

DataKeeper Cluster Edition Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

Connecting to a Server

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » Connecting to a Server

Use this dialog to connect to the server of your choice. You may enter the IP address, system NetBIOS name or the full system domain name for the server. Click Connect to select it.

Disconnecting from a Server

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » Disconnecting from a Server

Use this dialog to disconnect from a server. You may use this option if you no longer wish to view the server in the Administration Window. From the list of servers, select the server(s) that you wish to disconnect from and click Disconnect.

Using Microsoft iSCSI Target With DataKeeper on Windows 2012

DataKeeper Cluster Edition Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012

The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …

DataKeeper Volume Not Available as Cluster Resource Type

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type

WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…

Safe Creation of a Shared-Storage Volume Resource

DataKeeper Cluster Edition Technical Documentation » User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource

DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…

Resources cannot Failover after a Target NODE/SYSTEM has been replaced

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Resources cannot Failover after a Target NODE/SYSTEM has been replaced

Error message: Log Name: System Source: Microsoft-Windows-FailoverClustering Date: 2/12/2020 6:14:29 PM Event ID: 1205 Task Category: Resource Control Manager Level: Error Keywords: User: SYSTEM Computer: servername.FQDN Description The Cluster service failed to…

Resources cannot Failover after a Target VOLUME has been replaced

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Resources cannot Failover after a Target VOLUME has been replaced

Description When a target volume is replaced, there is no data on the new target volume. However, DataKeeper will re-establish the mirror when the Source node is able to communicate with the Target, and will perform a partial resync. This results in incomplete and…

Creating the SQL Server FCI

Step by Step SQL Server 2019 FCI in OCI » Creating the SQL Server FCI

Install DataKeeper Cluster Edition Before you can proceed with the next steps, you must install DataKeeper Cluster Edition on SQL1 and SQL2. Download the setup executable and run the DataKeeper setup on both nodes. Refer to the SIOS documentation for specific guidance…

Windows Server 2016 Specific Issues

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2016 Specific Issues

For issues related to Windows Server 2016, see the following topic: ____________________________________________________________________________________________________________________ Occasional Job Creation Failure WSFC 2016 File Shares Cannot be Created…

Running chkdsk on Cluster Volumes during Cluster Volume Online

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Running chkdsk on Cluster Volumes during Cluster Volume Online

DataKeeper runs chkdsk on all mirrored volumes prior to the volume being available for use. There is a numeric Cluster Property named DiskRunChkDsk associated with each DataKeeper Volume resource created. DataKeeper now creates a new flag DiskRunChkDsk in Windows…

How to add a newly-created volume to DataKeeper

DataKeeper Cluster Edition Technical Documentation » Configuration » How to add a newly-created volume to DataKeeper

After a new volume has been created, formatted, and assigned a drive letter, run the following command from the command line in order to be able to start using the volume for mirror and job creation: From a CMD prompt: “%ExtMirrBase%\EMCMD” .…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…

Add a New Disk / DK Volume to an Existing Clustered SQL Role

DataKeeper Cluster Edition Technical Documentation » FAQs » Add a New Disk / DK Volume to an Existing Clustered SQL Role

When adding an additional disk to an existing cluster, the dependency relationship must be verified and configured manually based on the following requirements: The IP Address and the Disk Resource/DataKeeper Volume do not depend on anything The SQL Network Name…

How to create a DK Replicated Volume that has Multiple Targets via CLI

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » How to create a DK Replicated Volume that has Multiple Targets via CLI

The environment in this example looks like this: PRIMARY (10.0.2.100) – in AZ1 SECONDARY (10.0.3.100) – in AZ2 DR (10.0.1.10) – in a different Region *The Goals: • To create a synchronous mirror from PRIMARY to SECONDARY and an…

How to cluster SAP ASCS and ERS on Windows in AWS using WSFC with SIOS DataKeeper

DataKeeper Cluster Edition in a Cloud Environment » How to cluster SAP ASCS and ERS on Windows in AWS using WSFC with SIOS DataKeeper

Introduction The following is a detailed, step-by-step guide on how to cluster SAP ASCS and ERS running on Windows in the AWS cloud. The examples assume that there are two nodes in the cluster (SIOS1, SIOS2) and each node resides in a different availability zone in…

Manual Deployment of a SQL Server Failover Cluster Instance

DataKeeper Cluster Edition in a Cloud Environment » Deploying DataKeeper Cluster Edition in AWS » Manual Deployment of a SQL Server Failover Cluster Instance

*DISCLAIMER: While the following completely covers the high availability portion within the scope of our product, this is a setup “guide” only and should be adapted to your own configuration. *Please refer to the AWS Marketplace for a list of supported…

Step by Step SQL Server 2019 FCI in OCI

Step by Step SQL Server 2019 FCI in OCI

Introduction *The steps in this guide are very similar on all currently supported versions of Windows and SQL Server. If you are deploying business-critical applications in Oracle Cloud Infrastructure (OCI), it’s crucial to understand and leverage the…

Extending a Single SQL Server Node to a Cluster

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Extending a Single SQL Server Node to a Cluster

This guide explains how to install a single SQL Server node and extend it to a clustered node. Please read this document carefully prior to installation. Planning Steps: Start with a Microsoft SQL Server standalone node, where data resides on the C drive. Note:…

Bitmap Writes Unexpectedly Fail When Any Volume is Removed (disk offline or partition deleted)

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Bitmap Writes Unexpectedly Fail When Any Volume is Removed (disk offline or partition deleted)

Problem: The issue causes bitmap writes to unexpectedly fail when any volume is removed (disk offline or partition deleted) from a system (PW-16197). This issue is limited to DataKeeper v8.10.2 and v8.11.0 (when used with LifeKeeper or Windows Server Failover…

DataKeeper Volume cannot come Online after Network Failure with Clustered IP Address on Replication Network

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume cannot come Online after Network Failure with Clustered IP Address on Replication Network

If you have multiple cluster networks, IP Addresses shouldn’t be set up on the same network that DataKeeper Volume resources are using for replication. Network errors may cause the DataKeeper mirror to go into a Paused state. If the network error also causes the…

Remove DataKeeper Storage from a Windows Server Failover Cluster Role

DataKeeper Cluster Edition Technical Documentation » FAQs » Remove DataKeeper Storage from a Windows Server Failover Cluster Role

To remove an existing DataKeeper Resource/Mirror from Windows Server Failover Clustering: Without impacting the existing role in WSFC, i.e. File Shares, SAP, Oracle, SQL Without having to run various emcmd commands, e.g. deletelocalmirroronly,…

Deploying a File Server Failover Cluster Instance using the Azure Portal

DataKeeper Cluster Edition in a Cloud Environment » Configure a File Server Cluster in Azure Spanning Multiple Availability Zones(AZ) » Deploying a File Server Failover Cluster Instance using the Azure Portal

To build a 2-node File Server Failover Cluster Instance in Azure, we are going to assume you have a basic Virtual Network based on Azure Resource Manager and you have at least one virtual machine up and running and configured as a Domain Controller. Once you have a…

Configure a File Server Cluster in Azure Spanning Multiple Availability Zones(AZ)

DataKeeper Cluster Edition in a Cloud Environment » Configure a File Server Cluster in Azure Spanning Multiple Availability Zones(AZ)

This step by step guide contains detailed steps that are required to deploy a 2-node File Server Failover Cluster that spans the new Availability Zones in a single region of Azure. The guide assumes that you have basic knowledge of Azure as well as Failover Clustering.…

Replacing a Target

DataKeeper Cluster Edition Technical Documentation » User Guide » Working With Mirrors » Replacing a Target

When replacing the target volume, you must delete the mirror in order to ensure a full resync of the data from the source volume to the target volume when the target volume is back in place. Deleting the mirror discontinues replication altogether removing the mirror…

DataKeeper Cluster Edition Release Notes

DataKeeper Cluster Edition Release Notes

SIOS DataKeeper Cluster Edition Release Notes Version 8.11.0 Released June 26, 2025 !IMPORTANT: End of Support for 2012/2012 R2 SIOS has ended support for Microsoft Windows Server 2012/2012 R2 on October 10, 2024. LifeKeeper for Windows Version 8.9.2 is the…

Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

Add a Shared Node Using Windows Server 2008R2 or 2012 When using Windows Server 2008R2 or 2012, a 1×1 2-Node replicated cluster using DataKeeper Volumes can be extended to a 2×1 shared and replicated 3-Node cluster by using either of the following…

Clustering

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering

Running chkdsk on Cluster Volumes during Cluster Volume Online Creating a DataKeeper Volume Resource in WSFC Manual Creation of a Mirror in WSFC DataKeeper Volume Resource Health Check DataKeeper Volume Resource Private Properties Extending a Clustered DataKeeper…

Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

Prerequisite Familiarity with Microsoft Windows Server, Microsoft Windows Failover Cluster Server Management and Hyper-V Virtual Management procedures and commands is highly recommended. Note: DataKeeper ClusterCluster Edition does not support Cluster Shared Volumes;…

Most Common DKCE Storage Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions » DKCE Common Solutions » Most Common DKCE Storage Solutions

The following are the most commonly requested storage related solutions. Preparing Storage for DataKeeper Usage Preparing Storage for DataKeeper Usage Summary This video explains the procedure for creating/preparing storage for Datakeeper. It also addresses…

Most Common DKCE Clustering Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions » DKCE Common Solutions » Most Common DKCE Clustering Solutions

The following are the most commonly requested clustering related solutions. Perform a Health Check How do I add/register an existing DataKeeper Volume to a cluster? Why has my Role FAILED in WSFC (e.g. SQL, SAP, FileShare, Hyper-V, Generic App)? For…

Creation of iSCSI Virtual Disks

DataKeeper Cluster Edition Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks

Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…

Switchover in an N-Shared x N-Shared Configuration

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Switchover in an N-Shared x N-Shared Configuration

In a multi-shared storage environment between two sites (as shown in the diagram below), each server in each site has access to the storage being shared between the servers at that site. When a DataKeeper mirror is created, one server in each site will be designated…

Upgrading SIOS DataKeeper Cluster Edition

DataKeeper Cluster Edition Installation Guide » Upgrading SIOS DataKeeper Cluster Edition

!Before upgrading to v8.11.0 or v10.0, see this Known Issue. !Before upgrading from v8.10.2 to v10.0 or v8.11.0 to v10.0, see this Known Issue. Upgrading DataKeeper Cluster Edition from previous versions of DataKeeper Cluster Edition is very straightforward. Simply…

Mirror Creation and Cluster Configuration

DataKeeper Cluster Edition Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

FAQs

DataKeeper Cluster Edition Technical Documentation » FAQs

Refer to this section for answers to the most frequently asked questions about SIOS DataKeeper and SIOS DataKeeper Cluster Edition. ______________________________________________________________________________________________________________ Add a New Disk / DK…

N-Shared-Disk Replicated to One

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » N-Shared-Disk Replicated to One

This configuration allows you to replicate the shared volume(s) of the primary site to a remote system across the network. This configuration is ideal for providing local failover within the Primary Site and disaster recovery protection should the entire Primary…

N-Shared-Disk Replicated to N-Shared-Disk

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » N-Shared-Disk Replicated to N-Shared-Disk

This configuration replicates data between sites where each site utilizes shared storage. Steps to be replicated from the picture above: Create a shared volume between the first two nodes within the “Primary Site”. Storage (Shared Volume) 1…

Deploying DataKeeper Cluster Edition in Azure

DataKeeper Cluster Edition in a Cloud Environment » Deploying DataKeeper Cluster Edition in Azure

DEPLOYING MICROSOFT SQL SERVER 2017 FAILOVER CLUSTERS IN AZURE RESOURCE MANAGER (ARM) Before beginning, make sure you read the DataKeeper Cluster Edition Release Notes for the latest information. It is highly recommended that you read and understand the DataKeeper…

Known Issues and Workarounds

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds

Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…

DataKeeper Failover Clustering Resource DLL (DataKeeperVolume) Message Catalog

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Failover Clustering Resource DLL (DataKeeperVolume) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause/Action 17 Info DataKeeper Cluster Resource ‘Online’ operation for Volume ‘Y:’ was successful. 18 …

AWS Cross Region Support

DataKeeper Cluster Edition in a Cloud Environment » Deploying DataKeeper Cluster Edition in AWS » AWS Cross Region Support

Step By Step Configuring Amazon Ec2 For Business Critical Applications The diagram above generally shows an active/source node (in green) synchronously replicating to a passive node, both existing in the same region (Region A). Synchronous replication can also be…

Split-Brain Issue and Recovery

DataKeeper Cluster Edition Technical Documentation » User Guide » Clustering » Split-Brain Issue and Recovery

When protecting DataKeeper volume resources in Microsoft WSFC, if all nodes are included in the cluster split-brain recovery should occur automatically. However, in a Node Outside the Cluster scenario a split-brain may occur if network connectivity is lost to the DR…

Video Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions » Video Solutions

Frequently Asked Questions How do you resize a Volume? Summary: ISSUE: How do you resize a Datakeeper Volume? DataKeeper allows users to extend and shrink their DataKeeper volumes dynamically while retaining mirror settings. Once the resize is complete, a…

Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions

- Cloud Environment - How to properly use AWS instance storage (ephemeral storage/disk) If SIOS AMIs are not being deployed on an AWS server, these disk initialization steps must be considered. This was introduced with Windows 2016 and continues in later…

REGISTERCLUSTERVOLUME

DataKeeper Cluster Edition Technical Documentation » Using EMCMD with SIOS DataKeeper » REGISTERCLUSTERVOLUME

EMCMD REGISTERCLUSTERVOLUME This command is used to register a DataKeeper protected volume in a WSFC cluster. The parameters are: This is the source system of the mirror. The drive letter of the volume you want registered.…

N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

This is a complex configuration which combines the aspects of replicating a shared storage environment to multiple shared targets. Note that the number of systems in the Primary Site does not have to equal the number of systems in the Remote Site. Also note that…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

DataKeeper Cluster Edition Technical Documentation » User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

DataKeeper Cluster Edition Quick Start Guide

DataKeeper Cluster Edition Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Cluster Edition. The series of steps includes links to the documentation that describe each step in detail. Prerequisites and Installation Read the DataKeeper Cluster Edition…

DataKeeper Service (ExtMirrSvc) Message Catalog

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Message Catalogs » DataKeeper Service (ExtMirrSvc) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause/Action 17 Info The SIOS DataKeeper Service version %1 is starting. 18 Warning The SIOS DataKeeper Service has been…

Deleting a Job

DataKeeper Cluster Edition Technical Documentation » User Guide » Working With Jobs » Deleting a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Delete Job from the Actions pane or right-click on the selected job and choose Delete Job from the menu that displays. Select Yes to delete the selected job and…

CLEANUPMIRROR

DataKeeper Cluster Edition Technical Documentation » Administration » CLEANUPMIRROR

C:\Program Files (x86)\SIOS\DataKeeper\Support>cleanupmirror *This command must be performed on the Source first, then on the Target. This command can only be run locally on a node and will remove all remnants of the mirror. When to use: For mirrors that were…

Install DataKeeper

DataKeeper Cluster Edition in a Cloud Environment » Configure a File Server Cluster in Azure Spanning Multiple Availability Zones(AZ) » Install DataKeeper

After the cluster is created, DataKeeper is installed. It is important to install DataKeeper after the initial cluster is created so the custom cluster resource type can be registered with the cluster. If you installed DataKeeper before the cluster was created you will…

Most Common DKCE Installation Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions » DKCE Common Solutions » Most Common DKCE Installation Solutions

The following are the most commonly requested installation related solutions. How do I get and install my license(s)? Where can I get the latest software? (Log into the Customer Portal to access) Why can’t I create a new mirror? Firewall…

UPDATEVOLUMEINFO

DataKeeper Cluster Edition Technical Documentation » Using EMCMD with SIOS DataKeeper » UPDATEVOLUMEINFO

EMCMD UPDATEVOLUMEINFO This command causes the SIOS DataKeeper service to query the driver for the correct mirror state. This command is useful if the DataKeeper GUI displays information that appears to be incorrect or not up-to-date. Note: The SIOS DataKeeper…

Getting Started

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started

Choose Your Configuration DataKeeper can be utilized in a number of different configurations to facilitate a number of different functions including: Provide a second physical copy of your data Extend an existing WSFC cluster to a remote DR site Eliminate…

Creating a Mirror

DataKeeper Cluster Edition Technical Documentation » User Guide » Configuring Mirrors » Creating a Mirror

Preparing Storage for Datakeeper Usage Summary: This video explains the procedure for creating/preparing storage for Datakeeper. It also addresses creating a mirror between both Source and Target nodes. For additional information regarding storage in conjunction…

DKCE Support Matrix

DKCE Support Matrix

Server Components Supported Operating System v8.9.0 v8.9.1 v8.9.2 v8.10.0 v8.10.1 v8.10.2 v8.11.0 Note: The operating system versions listed above are supported for guests running on the following…

SWITCHOVERVOLUME

DataKeeper Cluster Edition Technical Documentation » Using EMCMD with SIOS DataKeeper » SWITCHOVERVOLUME

EMCMD SWITCHOVERVOLUME [-f] This command attempts to make the given system become the source for the requested volume. This command is for internal use only. The parameters are: This is the IP address of the system to become source. Note: Use the…

DataKeeper Target Snapshot

DataKeeper Cluster Edition Technical Documentation » User Guide » DataKeeper Target Snapshot

Overview *The TAKESNAPSHOT command does not work with mirrors that have different drive letters. DataKeeper’s target snapshot feature, integrated with both DataKeeper and DataKeeper Cluster Edition, is the process of creating point in time copies of replicated…

Error Messages Log

DataKeeper Cluster Edition Technical Documentation » FAQs » Error Messages Log

Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…

Configure Failover Clustering Feature

Step by Step SQL Server 2019 FCI in OCI » Configure Failover Clustering Feature

Enable the Failover Clustering Feature on both SQL1 and SQL2 Run this PowerShell command on SQL1 and SQL2 Install-WindowsFeature -Name Failover-Clustering -IncludeManagementTools Validate your Cluster Run this PowerShell command from SQL1 or SQL2 Test-Cluster…

Mirror Properties

DataKeeper Cluster Edition Technical Documentation » User Guide » Working With Mirrors » Mirror Properties

Select a job in the Job Summary pane and right-click to choose Mirror Properties. This dialog displays the following information about the job, source and target systems: Job Name State (current state of the job; for example, Active) Source…

Best Practices

DataKeeper Cluster Edition in a Cloud Environment » Deploying DataKeeper Cluster Edition in AWS » Best Practices

The following recommendations should be followed for optimal performance. They include considerations specific to both the Windows operating system and AWS Cloud configuration. The primary component of SIOS DataKeeper is an upper filter volume driver. This driver…

DataKeeper Cluster Edition in a Cloud Environment

DataKeeper Cluster Edition in a Cloud Environment

Deploying DataKeeper Cluster Edition in AWS Deploying DataKeeper Cluster Edition in Azure How to cluster SAP ASCS and ERS on Windows in AWS using WSFC with SIOS DataKeeper Configure a File Server Cluster in Azure Spanning Multiple Availability…

New Resources Offline But Unlocked

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » New Resources Offline But Unlocked

WSFC Server – Newly Created Resources Appear Offline But Are Unlocked Error/Message Newly created resources appear offline but are unlocked. Description The new resource is always offline and unlocked before it is used. Suggested Action Switch the resource…

Dangling Sources

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Dangling Sources

Mirror Broken – Notification Icon Indicates “dangling sources”, GUI shows Red X Solution By default, Windows configures virtual memory so that page files are automatically created on volumes as the Operating System determines is best. This Virtual…

Deploy an Active Directory Domain Controller in Azure

DataKeeper Cluster Edition in a Cloud Environment » Configure a File Server Cluster in Azure Spanning Multiple Availability Zones(AZ) » Deploy an Active Directory Domain Controller in Azure

Deploy a Virtual Machine that will work as a Domain Controller for the cluster that is going to be deployed. This step can be skipped if there is a Domain Controller already configured. *This Virtual Machine running a Domain Controller should be in a different…

Hyper-V Host Cluster Error

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Known Issues and Workarounds » Hyper-V Host Cluster Error

Failover Cluster Error After Changing Virtual Machine Configuration While VM Is Clustered Description If Failover Cluster Manager is used to modify the VM configuration while the VM is clustered such as adding a Network Interface to the VM, “Refresh Virtual…

Disk-to-Disk

DataKeeper Cluster Edition Technical Documentation » User Guide » Getting Started » Disk-to-Disk

This is a simple one server, two disks configuration, mirroring Volume X on Server A to Volume Y on Server A. The volumes that are used for Disk-to-Disk replication can’t also be configured to replicate to another system. *Disk to Disk does not support mirrors…

Performance Monitor Counters

DataKeeper Cluster Edition Technical Documentation » Understanding Replication » Performance Monitor Counters

SIOS DataKeeper provides counters that extend Performance Monitor with statistics about the status of mirroring on volumes. The counters are installed during the full installation of SIOS DataKeeper software. To access the counters, do the following: On a…

Initial Synchronization of Data Across the LAN or WAN

DataKeeper Cluster Edition Technical Documentation » Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN

When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…

DataKeeper GUI (SDRSnapIn) Message Catalog

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Message Catalogs » DataKeeper GUI (SDRSnapIn) Message Catalog

Use Control F to search for a specific error code. Code Severity Message Cause Action 0 Error SDRDataKeeperService: Mirror creation failed, rolling back the job endpoint. 0 Warning…

Provision the VMs

Step by Step SQL Server 2019 FCI in OCI » Provision the VMs

Now that the VCN is configured, it is time to start provisioning the VMs. In this example we are going to use Windows Server 2022 and SQL Server 2019. However, the steps described in this article are almost identical across all versions of Windows Server and SQL…

DROPSNAPSHOT

DataKeeper Cluster Edition Technical Documentation » Using EMCMD with SIOS DataKeeper » DROPSNAPSHOT

EMCMD DROPSNAPSHOT [ …] This command will notify DataKeeper to lock the volume and clean up the snapshot files that it created. The parameters are: This is the system containing the snapshot. This is the drive letter of the…

Inability to Create a Mirror

DataKeeper Cluster Edition Technical Documentation » FAQs » Inability to Create a Mirror

Question Why can’t I create a mirror? Answer The common cause of this problem is that the volume on either source or target is in use by another process. Stop the process that is accessing the volume and try again. The SIOS DataKeeper software requires…

Most Common DKCE Networking Solutions

DataKeeper Cluster Edition Technical Documentation » DataKeeper Troubleshooting » Solutions » DKCE Common Solutions » Most Common DKCE Networking Solutions

The following are the most commonly requested networking related solutions. SIOS DataKeeper Service Will Not Start DataKeeper Service Stopped Unexpectedly Issues/Symptoms: The DataKeeper Service periodically stops. The System Event Viewer will produce the…

Firewall Configurations

DataKeeper Cluster Edition Technical Documentation » Configuration » Firewall Configurations

SIOS DataKeeper cannot function properly if the firewall settings for the source and target machines are not configured correctly. This means you will need to configure a rule for inbound and outbound connections on each server running SIOS DataKeeper as well as any…