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DataKeeper Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper

Your information resource for SIOS DataKeeper Cluster Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS DataKeeper Cluster Edition. We welcome your suggestions and feedback. To help us continue to improve our documentation,…

Troubleshooting

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the SIOS Protection Suite software but have a relationship with the total…

Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Applet…

Troubleshooting

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting

This section provides suggestions and insights into occurrences that are not specifically related to the SIOS Protection Suite software but have a relationship with the total environment. Create Fails Restore Fails

DataKeeper Components

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components

SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror endpoints. DataKeeper Service…

DataKeeper Administration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration

The topics in this section provide detailed instructions for performing DataKeeper administration tasks. _____________________________________________________________________________________________________________________________________________________ DataKeeper…

Applet Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Applet Troubleshooting

Description If the web client does not display the Cluster Connect dialog, try the following: Check whether the applet failed. Usually a message is printed somewhere in the browser window specifying the state of the applet. In Internet Explorer, an icon may appear…

IIS Troubleshooting

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the LifeKeeper software, but have a relationship with the total environment.

DataKeeper Event Log Notification

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DataKeeper Event Log Notification

The Event Log notification is a mechanism by which one or more users may receive email notices when certain events occur. The Windows Event Log can be set up to provide notifications of certain DataKeeper events that get logged. *Note: This option is only available…

DataKeeper User Guide

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide

The topics in this section are designed to be a reference for you as you get started using SIOS DataKeeper, helping you identify the type of configuration you are interested in implementing and providing detailed instructions for effectively using your SIOS DataKeeper…

SIOS DataKeeper for Windows

NO TOC » SIOS DataKeeper for Windows

Your information resource for SIOS DataKeeper Standard Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS DataKeeper Standard Edition. We welcome your suggestions and feedback. To help us continue to improve our documentation,…

DataKeeper Notification Icon

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Notification Icon

The DataKeeper Notification Icon is an application that will show a summary of your DataKeeper mirrors in the Windows Notification Tray. The icon displayed indicates what conditions have been detected, with the following priority. Error: An error condition, such as…

DataKeeper Volume Resize

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » DataKeeper Volume Resize

DataKeeper allows users to extend and shrink their DataKeeper volumes dynamically while retaining mirror settings. Once the resize is complete, a partial resync will be performed. Note: This resize procedure should be performed on only one volume at a time. !WARNING …

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper

Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…

SIOS DataKeeper Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » SIOS DataKeeper Intent Log

SIOS DataKeeper uses an intent log (also referred to as a bitmap file) to track changes made to the source, or to target volume during times that the target is unlocked. This log is a persistent record of write requests which have not yet been committed to both…

DataKeeper Target Snapshot

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Target Snapshot

Overview DataKeeper’s target snapshot feature, integrated with both DataKeeper and DataKeeper Cluster Edition, is the process of creating point in time copies of replicated volumes allowing access to data on a standby cluster node without interrupting data…

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Setting Up SIOS DataKeeper

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

Oracle Troubleshooting Tips

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the LifeKeeper software, but have a relationship with the total environment.

Web Client Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Web Client Troubleshooting

Background The web client does not display the Cluster Connect dialog. Answer If the web client does not display the Cluster Connect dialog, try the following: Check whether the applet failed. Usually a message is printed somewhere in the browser window…

GUI Server Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Server Troubleshooting

Symptom The LifeKeeper GUI uses Ports 81 and 82 on each server for its administration web server and Java remote object registry. If another application is using the same ports, the LifeKeeper GUI will not function properly. Solution These values may be changed by…

DataKeeper Cluster Edition Installation Guide

NO TOC » DataKeeper Cluster Edition Installation Guide

The DataKeeper Cluster Edition Installation Guide contains information on how to install and license your Cluster Edition software. Once you have completed the steps in this guide, you will be ready to configure your Cluster resources. The DataKeeper Cluster Edition…

DataKeeper Volume Resource Private Properties

NO TOC » DataKeeper Volume Resource Private Properties

A DataKeeper Volume resource includes several private properties that are used by DataKeeper Cluster Edition. Among these properties are: VolumeLetter (REG_SZ) – the volume letter that is replicated by DataKeeper and associated with this DataKeeper Volume…

Using DKPwrShell with SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper

SIOS DataKeeper includes a powershell module (DKPwrShell) that allows a user to manipulate a DataKeeper mirror using Microsoft Powershell. Commands are passed to a SIOS DataKeeper service and will fail if the service is not running. With Microsoft Powershell v3 or…

Uninstalling SIOS DataKeeper Cluster Edition

NO TOC » DataKeeper Cluster Edition Installation Guide » Uninstalling SIOS DataKeeper Cluster Edition

Before Removing DataKeeper If planning to uninstall DataKeeper and reinstall a previous version, all jobs/mirrors must be deleted on each node prior to uninstalling. These will need to be recreated once software is reinstalled. Uninstall DataKeeper Cluster…

Using EMCMD with SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper

The EMCMD utility that ships with SIOS DataKeeper provides users with a command line method to manipulate the mirror. Because these scripts run in situations where the “normal” validation rules may not apply, EMCMD does not perform the same kinds of sanity…

DataKeeper Cluster Edition Release Notes

NO TOC » DataKeeper Cluster Edition Release Notes

SIOS DataKeeper Cluster Edition Release Notes Version 8.6.2 (Version 8 Update 6 Maintenance 2) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during…

Bitlocker Does Not Support DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Bitlocker Does Not Support DataKeeper

According to Microsoft, Bitlocker is not supported to work with Software RAID configurations. Since DataKeeper is essentially a software RAID 1, Microsoft does not support Bitlocker working with DataKeeper. Note: EFS (Encrypting File System) and TDE (Transparent Disk…

SIOS DataKeeper Cluster Edition Introduction

NO TOC » DataKeeper Cluster Edition Technical Documentation » SIOS DataKeeper Cluster Edition Introduction

SIOS DataKeeper Overview DataKeeper with High Availability – Cluster Edition Overview SIOS DataKeeper is a highly optimized host-based replication solution which ensures your data is replicated as quickly and as efficiently as possible from your source server…

DataKeeper Volume Resource Health Check

NO TOC » DataKeeper Volume Resource Health Check

A DataKeeper Volume resource provides two functions that are used by the Microsoft Cluster service to check for availability and health of the DataKeeper Volume resource. A simple check LooksAlive and a more rigorous check IsAlive. LooksAlive The Cluster service…

SIOS DataKeeper for Windows Quick Start Guide

NO TOC » SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

Deploying DataKeeper Cluster Edition in Azure

NO TOC » Deploying DataKeeper Cluster Edition in Azure

DEPLOYING MICROSOFT SQL SERVER 2014 FAILOVER CLUSTERS IN AZURE RESOURCE MANAGER (ARM) Before beginning, make sure you read the DataKeeper Cluster Edition Release Notes for the latest information. It is highly recommended that you read and understand the DataKeeper…

Creating a DataKeeper Volume Resource in WSFC

NO TOC » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

DataKeeper Cluster Edition Quick Start Guide

NO TOC » DataKeeper Cluster Edition Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Cluster Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the DataKeeper Cluster Edition…

Deploying DataKeeper Cluster Edition in AWS

NO TOC » Deploying DataKeeper Cluster Edition in AWS

*DISCLAIMER: While the following completely covers the high availability portion within the scope of our product, this is a setup “guide” only and should be adapted to your own configuration. Overview DataKeeper Cluster Edition provides replication in a…

DataKeeper Volume Not Available as Cluster Resource Type

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type

WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…

WSFC 2012 Server Manager — DataKeeper “Disk” Not Shown as Clustered

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Server Manager — DataKeeper “Disk” Not Shown as Clustered

There are some inconsistencies in how cluster disks are shown in the “Disks” display under Server Manager > File and Storage Services > Volumes > Disks. The following screen shot shows an iSCSI Shared Disk and two DataKeeper Volumes in a cluster. There is…

Using Microsoft iSCSI Target With DataKeeper on Windows 2012

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012

The following topics will guide you in setting up Microsoft iSCSI Target with DataKeeper via the user interface. *NOTE: This configuration is not supported in a VMware ESX environment. …

SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » SIOS DataKeeper Signal Reporting to a SIOS iQ Appliance

Introduction SIOS DataKeeper includes a set of tools and configuration files that can be used to report Windows events to a SIOS iQ appliance. SIOS iQ is an IT Analytics system that can be used to optimize your computing infrastructure through the use of machine…

DataKeeper Service Log On ID and Password Selection

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » DataKeeper Service Log On ID and Password Selection

During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…

DataKeeper Service Log On ID and Password Selection

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection

During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

NO TOC » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…

Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

NO TOC » Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

Prepare the servers. Install Windows Server 2008 R2/2012 Core on two servers, configure IP, join a domain, configure firewall for remote administration, configure the server for remote access and install the Failover Cluster feature. Server Core Installation…

DataKeeper Volume cannot come Online after Network failure with clustered IP Address on Replication network

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume cannot come Online after Network failure with clustered IP Address on Replication network

If you have multiple cluster networks, IP Addresses shouldn’t be set up on the same network that DataKeeper Volume resources are using for replication. Network errors may cause the DataKeeper mirror to go into a Paused state. If the network error also causes the…

Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

NO TOC » Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

Prerequisite Familiarity with Microsoft Windows Server, Microsoft Windows Failover Cluster Server Management and Hyper-V Virtual Management procedures and commands is highly recommended. Note: DataKeeper ClusterCluster Edition does not support Cluster Shared Volumes;…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

NO TOC » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

Installing Core

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Core

Installing the SIOS Protection Suite Core Software SIOS Protection Suite uses the Flexera InstallShield product to provide a standard installation interface. A license must be obtained and installed for each server in the cluster. We recommend that you read the SIOS…

Sector Size

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Sector Size

Beginning with DataKeeper Version 7.2.1, disks with sector size not equal to 512 bytes are supported. However, DataKeeper requires that the mirror source volume be configured on disk(s) whose sector size is the same as the disk(s) where the mirror target is configured.…

One-to-One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » One-to-One

This is a simple one source, one target configuration, mirroring Volume X across the network. In addition to providing a second physical copy of the data, DataKeeper also provides the ability to switch over the mirror which allows the data to become active on the…

Recovery Kit Requirements

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the LifeKeeper Oracle Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. LifeKeeper supports the following versions of Windows operating systems: Windows Server 2008 R2 and…

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes Version 8.6.2 (Version 8 Update 6 Maintenance 2) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information…

Many-to-One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » Many-to-One

This configuration involves multiple source servers replicating one (or more) volumes to the same target system. In this configuration, each volume being replicated to the target server must have a unique drive letter. Note: This is actually two One-to-One…

Data Transfer Network Protocols

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Data Transfer Network Protocols

Question What are the network protocols used for SIOS DataKeeper Data Transfer? Answer SIOS DataKeeper uses named pipe communication and TCP Sockets.

Network Disconnect

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Network Disconnect

Scenario #1 In a 2-Node, non-clustering configuration (1×1) replicating a 100TB volume between Source server and Target server over a WAN connection, the network goes down for twenty minutes. Question In this scenario, what would happen to the Mirror State with…

Components

NO TOC » Components

DataKeeper Components SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror…

Administration

NO TOC » DataKeeper Cluster Edition Technical Documentation » Administration

The topics in this section provide detailed instructions for performing DataKeeper administration tasks. _____________________________________________________________________________________________________________________________________________________ DataKeeper…

Restrictions

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions

Included below are restrictions associated with DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Bitlocker…

SIOS Protection Suite for Windows Quick Start Guide

SIOS Protection Suite for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper (DK), LifeKeeper (LK) and the optional SIOS Protection Suite…

User Interface

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » User Interface

SIOS DataKeeper User Interface The SIOS DataKeeper User Interface uses a standard MMC snap-in interface. The left pane displays the Console Tree view. This includes the Jobs and Reports. Currently, there are two reports available – Job Overview and…

User Interface

NO TOC » DataKeeper Cluster Edition Technical Documentation » SIOS DataKeeper Cluster Edition Introduction » User Interface

SIOS DataKeeper User Interface The SIOS DataKeeper User Interface uses a standard MMC snap-in interface. The left pane displays the Console Tree view. This includes the Jobs and Reports. Currently, there are two reports available – Job Overview and Server…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Resize or Grow Mirrored Volumes

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Resize or Grow Mirrored Volumes

Question Can you resize or grow mirrored volumes? Answer Yes, beginning with Version 7.4, users can extend and shrink their DataKeeper volumes dynamically while retaining mirror settings. See DataKeeper Volume Resize for more information.

Bandwidth Throttle

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Bandwidth Throttle

DataKeeper attempts to utilize all of the available network bandwidth. If DataKeeper is sharing the available bandwidth with other applications, you may wish to limit the amount of bandwidth DataKeeper is allowed to use. DataKeeper includes a feature called Bandwidth…

Awareness of Windows Filenames and Directory Names

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Awareness of Windows Filenames and Directory Names

Question Is SIOS DataKeeper aware of Windows filenames and directory names? Answer SIOS DataKeeper is implemented with a Windows kernel mode filter driver that sits above the physical disk driver but below the file system. As a result, the SIOS DataKeeper driver…

Unable to Determine Previous Install Path

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Unable to Determine Previous Install Path

Installation – Fatal Error: Unable to Determine Previous Install Path Error/Message Fatal Error: Unable to determine previous install path. DataKeeper cannot be uninstalled or reinstalled. Description When performing a “Repair” or…

Error Messages Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Error Messages Log

Question Where does DataKeeper log error messages? Answer DataKeeper events are logged in the Windows Application Event Log and the Windows System Event Log. Here is a breakdown of the messages you can look for. Application Event Log: Source = ExtMirrSvc –…

Using the -proxy option with EMCMD

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » Using the -proxy option with EMCMD

All EMCMD requests can be routed through a “proxy” DataKeeper service. To do this, append the options -proxy - to the end of the EMCMD command line. The should be given using the same format as the option. EMCMD will open a connection to the …

Core Software

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Core Software

SIOS Protection Suite Core Software The SIOS Protection Suite Core software is available via ftp download. The SIOS Protection Suite Core is comprised of: The basic LifeKeeper software, including: Perl (CPAN v5.8.8) Cygwin International version of Java…

Using Volume Shadow Copy

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Using Volume Shadow Copy

Question Can Volume Shadow Copy (VSS) be Used with DataKeeper Volumes? Answer VSS Shadow Copy can be enabled for DataKeeper volumes. However, the following guidelines apply: VSS snapshot images must not be stored on a DataKeeper volume. Storing VSS snapshots on…

Product Support Schedule

Product Support Schedule

For customers under an annual support agreement, SIOS Technology provides full support for its products for three years from their General Availability date. This support period is extended in situations where simple upgrade paths do not exist to later versions of SIOS…

System Event Log – Create Mirror Failed in the GUI

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » System Event Log – Create Mirror Failed in the GUI

Error/Message Create Mirror Failed in the GUI. Description This can result if a vmms.exe program is holding on to volume and preventing SIOS DataKeeper from locking it.

One-to-Many (Multiple Targets)

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » One-to-Many (Multiple Targets)

This configuration involves one primary (source) system replicating one (or more) volume(s) to two different target systems across the network. This is referred to as a multiple target configuration. Note that there are two mirrors that are completely independent…

Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

Description The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are using volumes such as Striped or Spanned volumes on a Dynamic Disk on either the source or target system, then you…

Hardware and Software Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Hardware and Software Requirements

Before attempting to install or remove the SIOS Protection Suite Microsoft IIS Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. Refer to the SIOS Protection Suite for Windows Support Matrix for a list of…

N-Shared-Disk Replicated to One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to One

This configuration allows you to replicate the shared volume(s) of the primary site to a remote system across the network. This configuration is ideal for providing local failover within the Primary Site and disaster recovery protection should the entire Primary…

UPDATECLUSTERTARGET STATEPROPERTIES

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » UPDATECLUSTERTARGET STATEPROPERTIES

EMCMD UPDATECLUSTERTARGET STATEPROPERTIES This command will update the TargetState private properties for all clustered DataKeeper volumes for which the given system is the source. This is the system whose volume states will be checked. For…

Manual Creation of a Mirror in WSFC

NO TOC » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…

Introduction

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction

SIOS DataKeeper Overview SIOS DataKeeper is a highly optimized host-based replication solution which ensures your data is replicated as quickly and as efficiently as possible from your source server across the network to one or more target servers. Features Some…

Access to Designated Volume Denied

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Access to Designated Volume Denied

If access to the designated volume is denied, then check whether you are attempting to create the mirror while other applications are accessing the volume. During Mirror Creation, the volumes must be locked on the target system for exclusive access by the SIOS…

Upgrading SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Upgrading SIOS Protection Suite

You may upgrade from previous versions of SIOS Protection Suite for Windows while preserving your resource hierarchies and mirrors by using the procedure below. Upgrade Procedure The following scenario illustrates the upgrade process when upgrading both LifeKeeper…

Resource Tag Name Restrictions

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Resource Tag Name Restrictions

Tag Name Length All tags within DataKeeper may not exceed the 256 character limit. Valid “Special” Characters - _ . / However, the first character in a tag should not contain “.” or “/”. Invalid…

User Interface – Shows Only One Side of the Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror

If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…

Working With Mirrors

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors

Managing Mirrors Pause and Unlock Continue and Lock Partial Resync Break Resync Deleting a Mirror Replacing a Target DataKeeper Volume Resize Mirror Properties Changing the Compression Level of an Existing Mirror

Stop Replication Between Source and Target

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Stop Replication Between Source and Target

Question How do I stop the replication between the Source and Target volumes? Answer Replication occurs at the driver level and can only be stopped or interrupted by sending a command from the DataKeeper GUI or the DataKeeper command line (EMCMD) to the DataKeeper…

Delete and Switchover Actions Grayed Out

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Delete and Switchover Actions Grayed Out

Question Why are the Delete and Switchover actions grayed out on the DataKeeper User Interface? Answer If the volume is under clustering protection (Microsoft clustering or SIOS LifeKeeper clustering), these actions are disabled.

Installation

NO TOC » DataKeeper Cluster Edition Installation Guide » Installation

Once you have downloaded the DataKeeper Cluster Edition software, the topics that follow explain the installation process. Core Software Installing Core Third Party Product Files Application Directory Anomaly Localized Language Supplement Silent…

Server 2012: Server Manager “File and Storage Services” Disk Status

NO TOC » Server 2012: Server Manager “File and Storage Services” Disk Status

Question Why are DataKeeper Volumes that are being used in a Microsoft Failover Cluster not shown by Server Manager as “Clustered”? Answer On Server 2012, the new Server Manager tool is capable of detecting if a complete “Disk” is being used by Failover…

Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

NO TOC » Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

Add a Shared Node Using Windows Server 2008R2 or 2012 When using Windows Server 2008R2 or 2012, a 1×1 2-Node replicated cluster using DataKeeper Volumes can be extended to a 2×1 shared and replicated 3-Node cluster by using either of the following…

WAN Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations

Replicating data across the network to a remote server located miles away from the source server is the most common use of DataKeeper. Typically, this configuration relies on a WAN of some sort to provide the underlying network that DataKeeper uses to replicate the…

Reclaim Full Capacity of Target Drive

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Reclaim Full Capacity of Target Drive

Question How do I reclaim the full capacity of my target drive when I no longer need it for mirroring? Answer The file system on the target drive is overlaid by SIOS DataKeeper, thereby making it smaller than the actual partition size. Although Disk Management…

Non-mirrored Volume Resource

NO TOC » Non-mirrored Volume Resource

A non-mirrored volume resource is a DataKeeper resource where no data is replicated to any node in the cluster. This resource type should only be used where the data is temporary and/or non-critical such as MS SQL Server tempdb space. In this case, when MS SQL restarts…

Silent Installation

NO TOC » DataKeeper Cluster Edition Installation Guide » Installation » Silent Installation

Silent Installation of DataKeeper Cluster Edition *To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install DataKeeper Cluster Edition for Windows…

Mirror Creation and Cluster Configuration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

Description On Windows Server 2012, the Microsoft Failover Cluster Manager UI tool has a defect. When a “right-click” is performed on a DataKeeper Volume resource from the Available Storage group, the drop-down action list does not appear. That action list would…

N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

This is a complex configuration which combines the aspects of replicating a shared storage environment to multiple shared targets. Note that the number of systems in the Primary Site does not have to equal the number of systems in the Remote Site. Also note that…

DKSUPPORT

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DKSUPPORT

DKSUPPORT .cmd, found in the \SUPPORT directory, is used to collect important configuration information and event log files and put them in a zip file. SIOS Support Engineers will commonly request this zip file as part of the support process. To run this utility,…

N-Shared-Disk Replicated to N-Shared-Disk

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to N-Shared-Disk

This configuration replicates data between sites where each site utilizes shared storage. Note that the number of systems in the Primary Site does not have to equal the number of systems in the Remote Site. Also note that only the Source Server has access to the…

New-DataKeeperJob

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » New-DataKeeperJob

This cmdlet is used to create a DataKeeper job consisting of two nodes. Jobs created using this cmdlet will be added to the DataKeeper SnapIn the next time it is loaded. Parameters Parameter Type Required Position Notes JobName …

SQL Server Installation

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

PostgreSQL Server Installation

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation

Proper operation of the SIOS Protection Suite PostgreSQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

Verifying Network Configuration

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Verifying Network Configuration

It is important to ensure that your network is configured and working properly before you install SIOS Protection Suite. There are several tasks you should do at this point to verify your network operation: You must ensure that every network interface card (NIC) has…

Switching Over a Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Switching Over a Mirror

The Switchover Mirror function enables you to switch over all the mirrors in a job or just one of the mirrors in a job. A “mirror” includes all variants for mirrors such as standard single-target replication and complex geometries such as multi-target…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

NO TOC » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

UPDATEVOLUMEINFO

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » UPDATEVOLUMEINFO

EMCMD UPDATEVOLUMEINFO This command causes the SIOS DataKeeper service to query the driver for the correct mirror state. This command is useful if the DataKeeper GUI displays information that appears to be incorrect or not up-to-date. Note: The SIOS DataKeeper…

New-DataKeeperMirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » New-DataKeeperMirror

This cmdlet is used to create a new DataKeeper mirror. Mirrors created with this cmdlet will be visible in the DataKeeper SnapIn (Reports > Server Overview). If a job exists that includes information that matches this mirror (systems, IP Addresses, Volumes, and Sync…

Known Issues and Workarounds

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds

Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…

Setup

NO TOC » Setup

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

Understanding Replication

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication

How SIOS DataKeeper Works At the highest level, DataKeeper provides the ability to mirror a volume on one system (source) to a different volume on another system (target) across any network. When the mirror is created, all data on the source volume is initially…

Using Disk Management

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using Disk Management

When using the Windows Disk Management utility to access SIOS DataKeeper volumes, please note the following: Using Disk Management to delete partitions that are being mirrored is not supported. Deleting a partition that is part of a SIOS DataKeeper mirror will yield…

Installing and Configuring IIS with LifeKeeper

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Installing and Configuring IIS with LifeKeeper

Before proceeding, you should have already configured your storage and networking according to the recommendations in the previous chapters of this guide. Installation Checklist The installation and setup sequence should be performed in the following order (more…

WSFC 2008 R2 SP1 Procedure Change

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » WSFC 2008 R2 SP1 Procedure Change

Description When using WSFC 2008 R2 SP1, the procedure for Extending a Traditional 1×1 2-Node WSFC Cluster to a Shared-Replicated 3-Node Cluster has changed. The WSFC mmc GUI must not be used for adding a node that is hosting a DataKeeper shared…

GETVOLUMEDRVSTATE

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » GETVOLUMEDRVSTATE

EMCMD GETVOLUMEDRVSTATE This command retrieves the current state of the SIOS DataKeeper device driver. The parameters are: This can be either the source or the target systems. The drive letter of the volume you want to get the…

Get-DataKeeperVolumeInfo

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » Get-DataKeeperVolumeInfo

This cmdlet is used to fetch information about a volume used in DataKeeper. It reports DataKeeper volume information. Parameters Parameter Type Required Position Notes Node String Yes 0 Use the Node parameter…

GETSERVICEINFO

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » GETSERVICEINFO

EMCMD GETSERVICEINFO This command retrieves version and other information about the SIOS DataKeeper service and driver that is running on the specified machine. The parameters are: This can be either the source or the target systems. Sample…

User Interface – Failed to Create Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Failed to Create Mirror

User Interface – Failed to Create Mirror, Event ID 137 Error/Message Failed to create the mirror. Event Id: 137 System Event Log Unable to initialize mirror on the target machine. Volume Device: Source Volume: E Target Machine: 10.17.103.135 Target Volume:…

Event Log Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Event Log Considerations

It is important that SIOS DataKeeper be able to write to the Event Log. You should ensure that the Event Log does not become full. One way to accomplish this is to set the Event Log to overwrite events as needed: Open the Event Log. Right-click on System Log…

Renaming a Job

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Renaming a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Rename Job from the Actions pane or right-click on the selected job and choose Rename Job from the menu that displays. Enter the new Job Name and new Job…

REGISTERCLUSTERVOLUME

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » REGISTERCLUSTERVOLUME

EMCMD REGISTERCLUSTERVOLUME This command is used to register a DataKeeper protected volume in a WSFC cluster. The parameters are: This is the source system of the mirror. The drive letter of the volume you want registered.…

SIOS Protection Suite for Windows

SIOS Protection Suite for Windows

Your information resource for SIOS Protection Suites and DataKeeper Cluster Edition SIOS Technology Corp. maintains documentation for all supported versions of SIOS Protection Suites. We welcome your suggestions and feedback. To help us continue to improve our…

Application Directory Anomaly

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Application Directory Anomaly

The following file is installed in a directory other than the default directory that you selected during the DataKeeper installation procedure. This exception occurs when the operating system installs performance monitor counters. Path and File Name Purpose…

Extensive Write Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Extensive Write Considerations

SIOS DataKeeper allows users to access the source during the creation and resync process. Extensive writes during the create or resync process increase the amount of time required to complete the operation. The user can also increase the MaxResyncPasses registry…

Deleting a Job

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Deleting a Job

Select the job in the left Console Tree pane of the main DataKeeper window. You can select Delete Job from the Actions pane or right-click on the selected job and choose Delete Job from the menu that displays. Select Yes to delete the selected job and…

Volumes Unavailable for Mirroring

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Volumes Unavailable for Mirroring

Question Why are some of my volumes not available for mirroring? Answer The SIOS DataKeeper service filters out the following types of disk partitions: Windows system volume Volume(s) that contain the Windows pagefile Non-NTFS formatted volumes (e.g. FAT,…

Extending a Single SQL Server Node to a Cluster

NO TOC » Extending a Single SQL Server Node to a Cluster

This guide explains how to install a single SQL Server node and extend it to a clustered node. Please read this document carefully prior to installation. Planning Steps: Start with a Microsoft SQL Server standalone node, where data resides on the C drive. Note:…

Installing and Configuring SQL Server with SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Safe Creation of a Shared-Storage Volume Resource

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Safe Creation of a Shared-Storage Volume Resource

DataKeeper allows mirrors to be created on shared volumes where more than one system has access to the same physical storage. The shared volume can be on the source side of the mirror or on the target side. Note: Dynamic disks are not supported with Shared Storage…

WSFC 2012 Server Manager — Incorrect Volume Display

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Server Manager — Incorrect Volume Display

Description In Windows Server 2012, volume status can be viewed and volume manipulation can be performed within Server Manager > File and Storage Services > Volumes. However, when using DataKeeper volumes with cluster resources, this interface will not accurately…

Windows Server 2012 Specific Issues

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues

For issues related to Windows Server 2012, see the following topics: __________________________________________________________________________________________________________________ Windows Server 2012 MMC Snap-in Crash Windows Server 2012 DataKeeper Switchover…

Jobs

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Jobs

For ease of use and configuration, SIOS DataKeeper does much of its management of mirrors through an entity called a job. A job is a logical grouping of related mirrors and servers. This feature allows you to create a job for complex repetitive tasks and run them…

WSFC 2012 Cluster Creation Default Setting Issue

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Cluster Creation Default Setting Issue

Description During the cluster creation process in Windows Server 2012, Microsoft has added a new option to automatically consume all disks and manage them through Failover Clustering. As a result, any attempts to create a mirror in DataKeeper will fail and a message…

WSFC 2012 File Server Resource Manager Event Log Errors

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 File Server Resource Manager Event Log Errors

Description In Windows 2012, if a File Server Role is created which uses one or more DataKeeper Volume resources and the File Server Resource Manager feature is enabled on the system, then a series of “SRMSVC” errors (ID 8228) will be received on the…

Creating Other Server Resource in WSFC

NO TOC » Creating Other Server Resource in WSFC

When creating an Other Server resource in WSFC, you will be prompted for a storage resource (DataKeeper resource) twice. You will check the first one, but do not need to check the second dialog. Click the “checkbox” for the first dialog “Select…

Hyper-V Host Cluster Error

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Hyper-V Host Cluster Error

Failover Cluster Error After Changing Virtual Machine Configuration While VM Is Clustered Description If Failover Cluster Manager is used to modify the VM configuration while the VM is clustered such as adding a Network Interface to the VM, “Refresh Virtual…

MaxResyncPasses Value

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » MaxResyncPasses Value

If, during a volume resynchronization, the number of passes made through the intent log exceeds the MaxResyncPasses registry value (200 by default), SIOS DataKeeper logs a message to the Event Log indicating that the resync process is taking too many passes and…

DROPSNAPSHOT

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » DROPSNAPSHOT

EMCMD DROPSNAPSHOT [ …] This command will notify DataKeeper to lock the volume and clean up the snapshot files that it created. The parameters are: This is the IP address of the system containing the snapshot. This is the…

Mirroring with Dynamic Disks

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Mirroring with Dynamic Disks

When changing from a Basic Disk to a Dynamic Disk, the underlying volume GUID may be changed by the OS upon reboot. This will cause a DataKeeper mirror to break. Suggested Action When mirroring with dynamic disks, your dynamic volumes should be created and a reboot…

Network Adapter Settings

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Network Adapter Settings

DataKeeper requires that “File and Printer Sharing for Microsoft Networks” be enabled on the network interfaces to make a NAMED PIPE connection and be able to run DataKeeper’s command line tool (EMCMD). To test if you can make a Named Pipe connection,…

AWS Issues and Workarounds

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » AWS Issues and Workarounds

Question What is the best practice for shutting down clustered VMs in AWS? Answer If shutting down the primary source node, all cluster roles depending on a SIOS DataKeeper Volume Resource should be placed in the Offline state. Also make sure all mirrors are in the…

Volume Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Volume Considerations

SIOS DataKeeper primary and secondary systems have three types of volumes: system, non-mirrored and mirrored. During mirroring operations, system and non-mirrored volumes are not affected and the user has full access to all applications and data on these…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

WSFC – MS DTC Resource Failure

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » WSFC – MS DTC Resource Failure

Error/Message The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource…

CHKDSK Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » CHKDSK Considerations

If you must run CHKDSK on a volume that is being mirrored by SIOS DataKeeper, it is recommended that you first pause the mirror. After running CHKDSK, continue the mirror. A partial resync occurs (updating those writes generated by the CHKDSK) and mirroring will…

Extending a Volume Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Extending Resource Hierarchies » Extending a Volume Resource Hierarchy

This operation can be started automatically after you have finished creating a volume resource hierarchy, or from an existing volume resource hierarchy, as described in the section on extending resource hierarchies. The following additional data is required to extend a…

DKHEALTHCHECK

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DKHEALTHCHECK

DKHealthCheck.exe, found in the \DKTools directory, is a tool that can provide basic mirror status and problem detection of mirror issues. SIOS Support may request that you run this tool as part of the Support process. Note: DKHEALTHCHECK output is captured by…

Specifying Network Cards for Mirroring

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Specifying Network Cards for Mirroring

SIOS DataKeeper allows the administrator to specify which IP addresses should be used as mirror end-points. This allows the replicated data to be transmitted across a specific network which permits the user to segment mirrored traffic away from the client network if…

Compression

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Compression

DataKeeper allows the user to choose the compression level associated with each mirror. Enabling compression can result in improved replication performance, especially across slower networks. A compression level setting of 3-5 represents a good balance between CPU…

CHANGEMIRRORENDPOINTS

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » CHANGEMIRRORENDPOINTS

Description: This command, which is used to move a DataKeeper protected volume to another network location, only supports changing the endpoints of a mirrored volume that is configured on 3 nodes or fewer. Workaround: For configurations greater than three nodes, the…

Creating Mirrors With Multiple Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Creating Mirrors With Multiple Targets

SIOS DataKeeper provides the ability to replicate data from a single source volume to one or more target volumes. In addition, DataKeeper also allows you to switch over control and make any of the target volumes become the source. Assuming you have already created a…

Switchover and Failover with Multiple Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Switchover and Failover with Multiple Targets

In a multiple target configuration, it is important to understand how DataKeeper mirrors will work in the following scenarios: Manual switchover to a target server Source server failure followed by a manual switchover to a target server Example: In the…

Network Bandwidth

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Network Bandwidth

Because DataKeeper can replicate data across any available network, special consideration must be given to the question, “Is there sufficient bandwidth to successfully replicate the volume and keep the mirror in the mirroring state as the source volume is updated…

Silent Installation of SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Silent Installation of SIOS Protection Suite

*Note: To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install SIOS Protection Suite for Windows silently through the use of the -silent command…

Firewall Configurations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Firewall Configurations

SIOS DataKeeper cannot function properly if the firewall settings for the source and target machines are not configured correctly. This means you will need to configure a rule for inbound and outbound connections on each server running SIOS DataKeeper as well as any…

IIS Resource Hierarchy Creation Error

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » IIS Resource Hierarchy Creation Error

Symptom When creating an IIS Resource Hierarchy, you receive the following message: No qualified sites were found… and the create fails. BACKGROUND /…

lcdremexec

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCD – Miscellaneous LCD Programs » lcdremexec

lcdremexec [-e] -d destname — cmd [arg1 arg2 arg3 … argn] This program sends a remote request over the LifeKeeper communication paths to the system destname, to execute the command cmd remotely with arguments arg1 arg2 arg3 … of the and returns the…

Resynchronization

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Resynchronization

SIOS DataKeeper Resynchronization SIOS DataKeeper performs resynchronization through the use of a bitmap file (intent log). It allocates memory that is used to keep track of “dirty” or “clean” blocks. When a full resync begins, SIOS DataKeeper…

Add-DataKeeperJobPair

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » Add-DataKeeperJobPair

This cmdlet will add a node pair to an existing DataKeeper Job. It is used to expand the nodes and volumes contained within an existing job. For example, if a job exists for a volume between nodes A and B, and you want to add node C, run AddDataKeeperJobPair…

Initial Synchronization of Data Across the LAN or WAN

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN

When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…

ISBREAKUSERREQUESTED

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » ISBREAKUSERREQUESTED

EMCMD ISBREAKUSERREQUESTED This command checks whether a broken mirror is a result of a user request. The parameters are: This can be either the source or the target system. The drive letter of the volume that you want to check.…

FAQs

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs

Refer to this section for answers to the most frequently asked questions about SIOS DataKeeper. ___________________________________________________________________________________________________________________________________________________ Awareness of Windows…

CLEARSWITCHOVER

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » CLEARSWITCHOVER

EMCMD CLEARSWITCHOVER This command should be run on a target system where a mirror has been previously deleted with the DELETELOCALMIRRORONLY command and now needs to be re-established. This command clears the SIOS DataKeeper switchover flag that is set for a volume…

TAKESNAPSHOT

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » TAKESNAPSHOT

EMCMD TAKESNAPSHOT […] This command, run on the target system, will notify DataKeeper to establish a snapshot of the given volume(s) on the given system. If no snapshot location has been configured, the command will fail. The parameters are: …

Primary Server Shutdown

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Primary Server Shutdown

On a graceful shutdown of the source server, all pending writes to the target are completed. This ensures that all data is present on the target system. On an unexpected source server failure, the Intent Log feature eliminates the need to do a full resync after the…

Failed to Create Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Failed to Create Mirror

User Interface – Failed to Create Mirror – Application Event Log Error/Message Logged in the Application Event Log: File: .\GuiThread.cpp Line: 3099 Attempt to connect to remote system REMOTESERVER failed with error 5. Please ensure that the local…

Intensive I-O with Synchronous Replication

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Intensive I-O with Synchronous Replication

Description Due to the nature of synchronous replication (blocking volume writes while waiting for a response from the target system), you may experience sluggish behavior with any applications that are writing to the mirrored volume. The frequency of these events…

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). Configure two systems following the steps given in Installing and Configuring SQL Server with…

READREGISTRY

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » READREGISTRY

EMCMD READREGISTRY This command tells the SIOS DataKeeper driver to re-read its registry settings. The parameters are: This can be either the source system or the target system. The drive letter of the mirror for which you want…

Remove-DataKeeperJob

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » Remove-DataKeeperJob

This cmdlet will remove a DataKeeper job of a given ID. It will remove this job from all systems contained within the job. Parameters Parameter Type Required Position Notes JobID String Yes 0 The unique job…

Third Party Product Files

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Third Party Product Files

The following third party files were not developed by SIOS Technology Corp. but are installed during the SIOS Protection Suite/DataKeeper installation process. Path and File Name Provider Purpose…

Managing Shared Volumes

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Shared Volumes » Managing Shared Volumes

Once your mirrors have been created, DataKeeper allows you to manage your shared volumes. By choosing Manage Shared Volumes from the DataKeeper GUI, you can add another system, which is sharing a mirrored volume, to a job. It also allows you to remove a shared system…

sys_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-systems » sys_list

sys_list [-d destsys] This command prints to standard output a list of systems that LifeKeeper knows about from the database on system destsys (local, if not specified).

Installing Localized Language Supplement

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Localized Language Supplement

LifeKeeper for Windows Localized Language Supplements are available to support LifeKeeper running in a localized environment. The Localized Language Supplement contains translated LifeKeeper GUI text strings and context-sensitive help in the localized language. For…

Installation

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation

Oracle Installation The LifeKeeper Oracle Recovery Kit is available via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface.

Uninstalling SIOS Protection Suite for Windows

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Uninstalling SIOS Protection Suite for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Uninstalling SPS for Windows

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Split-Brain FAQs

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Split-Brain FAQs

Scenario I am using DataKeeper in a non-cluster environment. I am mirroring from Server1 at one site to Server2 at a second site. Communication is broken due to site-to-site VPN, and I need to fail over from Server1 to Server2. I cannot access Server1 from anywhere.…

ISPOTENTIALMIRRORVOL

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » ISPOTENTIALMIRRORVOL

EMCMD ISPOTENTIALMIRRORVOL This command checks to determine if a volume is a candidate for mirroring. The command may only be run on the local system. The parameters are: This should be the local system. The drive letter of the…

Creating Mirrors With Shared Volumes

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Creating Mirrors With Shared Volumes

In order to properly configure DataKeeper in a shared volume configuration, use the DataKeeper GUI to connect to all systems where the shared volumes are configured. When connected, the DataKeeper GUI uses hardware signatures to automatically detect which volumes are…

Help Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Help Menu

The Help Menu provides links to the Release Notes and Technical Documentation as well as descriptions of this documentation as follows: Release Notes: Each product version provides Release Notes containing not only new features but also important information such…

SIOS Protection Suite for Windows Support Matrix

SIOS Protection Suite for Windows Support Matrix

Server Components Supported Operating System v8.0.0 v8.0.1 v8.1.0 v8.2.0 v8.2.1 v8.3.0 v8.4.0 v8.5.0 v8.6.0 v8.6.1 v8.6.2 Note: For all versions Microsoft .NET Framework 3.5…

Before Installing Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Before Installing Oracle

Before you install the Oracle software, the servers and storage must be configured and LifeKeeper must be installed on each server in the cluster. By doing so, you can then install Oracle onto a volume that is already LifeKeeper-protected. Replicated Storage…

Split-Brain Issue and Recovery

Split-Brain Issue and Recovery

When protecting DataKeeper volume resources in Microsoft WSFC, if all nodes are included in the cluster split-brain recovery should occur automatically. However, in a Node Outside the Cluster scenario a split-brain may occur if network connectivity is lost to the DR…

Remove-DataKeeperMirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » Remove-DataKeeperMirror

This cmdlet will remove a DataKeeper mirror. It will attempt to remove the mirror from all nodes for this mirror. This command will not remove the mirror from any down or network inaccessible node. Parameters Parameter Type Required Position…

Duplicate IP Addresses Disallowed Within a Job

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » Duplicate IP Addresses Disallowed Within a Job

A DataKeeper job contains the endpoint information for all mirrors that are part of the job. This information includes the host name, IP address, and drive letter of each mirror endpoint. Within a job, an IP address cannot be duplicated on more than one node. For…

Break

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Break

Breaking a mirror is similar to the Pause and Unlock function. It suspends mirror operation and unlocks the target volume for read/write access. The difference is that the Break operation marks all bits in the DataKeeper Intent Log as dirty, which forces a full…

CHKDSK

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » CHKDSK

Description If you must run CHKDSK on a volume that is being replicated by SIOS DataKeeper, it is recommended that you PAUSE the mirror before initiating the CHKDSK. After running CHKDSK, CONTINUE the mirror. A partial resync occurs (updating those writes generated…

What is Split-Brain

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » What is Split-Brain

When all of SIOS Protection Suite’s comm paths are disconnected and if Automatic Node Failover is enabled, each side of SIOS Protection Suite assumes that the other side is dead and attempts to bring all the resources in service. In the case of a SIOS DataKeeper…

Changing the Compression Level of an Existing Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Changing the Compression Level of an Existing Mirror

The compression level of the mirror is set during mirror creation and applies to that specific mirror only. To change the compression level of an existing the mirror, edit the properties of the mirror from within the DataKeeper GUI. Select the mirror and click on…

Getting Started

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started

Choose Your Configuration DataKeeper can be utilized in a number of different configurations to facilitate a number of different functions including: Provide a second physical copy of your data Extend an existing WSFC cluster to a remote DR site Eliminate…

Repair

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Repair

The Install process also allows repairing the SIOS Protection Suite software. Use this option if the software that was previously installed was accidentally deleted or if the user is performing a point release upgrade. This option copies all the files from the setup…

Inability to Create a Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Inability to Create a Mirror

Question Why can’t I create a mirror? Answer The common cause of this problem is that the volume on either source or target is in use by another process. Stop the process that is accessing the volume and try again. The SIOS DataKeeper software requires…

Windows Server 2012 MMC Snap-in Crash

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

Registry Entries

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Registry Entries

The following registry entries are associated with the SIOS DataKeeper service or driver and can be viewed using Regedt32. The first section contains entries that may be modified; the second section contains entries that are for viewing only and should not be…

app_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Applications » app_list

app_list [-d destsys] This command prints to standard output a list of applications that have installed software to work with LifeKeeper on the system destsys. If destsys is not specified, the current system is assumed.

flg_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LifeKeeper Flags » flg_list

flg_list [-d destsys] flg_list prints to standard output a short listing, one flag per line, of all of the flags currently defined on this system (unless destsys is specified). The listing is not in any particular order.

sys_getst

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-systems » sys_getst

sys_getst -s sys Prints the system’s state to standard output as one of the strings: DEAD The system is believed to be unavailable. ALIVE The system is believed to be available. UNKNOWN System state is unavailable.…

sys_getds

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-systems » sys_getds

sys_getds [-d destsys] -s sys Prints to standard output the optional text description of why the system has gone to the current state from the database on system destsys (local, if not specified).

GUI Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview

The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…

CHANGEMIRRORTYPE

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » CHANGEMIRRORTYPE

EMCMD CHANGEMIRRORTYPE This command is used to change the mirror type of a mirror that is part of a DataKeeper job. Refer to the examples below. See Synchronous and Asynchronous Mirroring for information about the supported DataKeeper mirror types. …

Core

SIOS Protection Suite for Windows Technical Documentation » Introduction » Core

SIOS Protection Suite Core Software SIOS Protection Suite for Windows Core includes LifeKeeper and the basic LifeKeeper software packages, DataKeeper and the Core Recovery Kits. LifeKeeper – The LifeKeeper for Windows core includes the basic LifeKeeper…

Data Rewind Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Data Rewind Overview

Data Rewind allows administrators to change the contents of a replicated volume to any point in time using rewind and advance operations. This capability is made possible through the Rewind Log which records all data changes that occur on the volume. As long as a…

Verifying Server Specifications

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Verifying Server Specifications

Ensure that you have the correct version and/or capacity of the following components for each SIOS Protection Suite server: Windows 2008 R2, 2012, 2012 R2 and 2016 Operating System (64-bit only). Note: All servers within a cluster should be running the same…

Replacing a Target

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Replacing a Target

When replacing the target volume, you must either break the mirror or delete the mirror in order to ensure a full resync of the data from the source volume to the target volume when the target volume is back in place. Though similar to the Pause and Unlock, breaking…

Continue and Lock

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Continue and Lock

This action locks the volume on the target system and then resumes the mirroring process. While the mirror is paused, writes on the source system are recorded in the SIOS DataKeeper Intent Log. When the Continue and Lock operation occurs, these changed blocks –…

Volume Shadow Copy (VSS)

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Volume Shadow Copy (VSS)

Using Volume Shadow Copy (VSS) with DataKeeper/SIOS Protection Suite Volumes On Windows 2008 R2, VSS Shadow Copy can be enabled for SIOS Protection Suite-protected (shared or replicated) volumes. However, the following guidelines apply: VSS snapshot images must not…

Set Server Shutdown Strategy

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Set Server Shutdown Strategy

The Shutdown Strategy is a configuration option that governs whether or not resources are switched over to a backup server when a server is shut down. The options are: Do Not Switch Over Resources (default) SIOS Protection Suite will not switch over…

Recovery Kit Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the SIOS Protection Suite Microsoft SQL Server Recovery Kit, be sure that your configuration meets the following requirements: SIOS Protection Suite supports the versions of Windows operating systems listed in the Operating System…

Switchover in an N-Shared x N-Shared Configuration

NO TOC » Switchover in an N-Shared x N-Shared Configuration

In a multi-shared storage environment between two sites (as shown in the diagram below), each server in each site has access to the storage being shared between the servers at that site. When a DataKeeper mirror is created, one server in each site will be designated…

Synchronous and Asynchronous Mirroring

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Synchronous and Asynchronous Mirroring

SIOS DataKeeper employs both asynchronous and synchronous mirroring schemes. Understanding the advantages and disadvantages between synchronous and asynchronous mirroring is essential to the correct operation of SIOS DataKeeper. Synchronous Mirroring With synchronous…

High-Speed Storage Best Practices

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » High-Speed Storage Best Practices

Configure Bitmaps If the DataKeeper default bitmap location (%ExtMirrBase%\Bitmaps) is not located on high-speed storage, you should move the bitmaps to a high-speed storage device in order to eliminate I/O bottlenecks with bitmap access. To do this, allocate a small…

Installation – Replicated Storage Systems

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems

On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…

Rewind Settings

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Rewind Settings

From the Volume Resource Properties page, select the Rewind Settings button for enabling/disabling rewind, changing the rewind log location, associating volumes that should be rewound at the same time (as a single entity), setting the maximum age limit for the log file…

Read and Write Operations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Read and Write Operations

After the volume mirror is created and the two drives on the primary and secondary servers are synchronized, the following events occur: The system locks out all user access to the target volume; reads and writes are not allowed to the target volume. The source…

Creation of iSCSI Virtual Disks

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks

Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…

Intelligent Versus Automatic Switchback

SIOS Protection Suite for Windows Technical Documentation » Configuration » Intelligent Versus Automatic Switchback

By default, the switchback setting of a resource is intelligent. This means that once the failover occurs for that resource from Server A to Server B, the resource remains on Server B until another failure or until an administrator intelligently switches the resource…

Monitoring Replicated Volume Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Monitoring Replicated Volume Resources

The state of all SIOS Protection Suite protected replicated volume resources is displayed in the LifeKeeper GUI. Refer to the SIOS DataKeeper topic, Mirror State Definitions, for details on mirror states. The example below shows that the mirror state of the replicated…

Document Content Location

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Document Content Location

Shared and Replicated Content Storage If the content volume is on a shared or replicated volume, both Web sites must point to the same shared or replicated volume and folder. The primary and backup servers must contain the same content files for the active and standby…

Performing CHKDSK on a protected volume

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Performing CHKDSK on a protected volume

Disk volumes that are under LifeKeeper protection do not have automatic boot-time CHKDSK performed on them. Administrators should occasionally perform CHKDSK on their volumes manually. To do this, follow these instructions: Take all resources that depend on the…

CREATEMIRROR

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » CREATEMIRROR

EMCMD CREATEMIRROR [options] This command creates a mirror between two machines, using the same drive letter on each. The parameters are: This is the IP address of the source system (see Note below). This is the drive letter…

Relocation of Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log

To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. If you have more than one DataKeeper mirror, move all mirrors to a single system…

Recovery Kit Installation

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Recovery Kit Installation

The SIOS Protection Suite Microsoft SQL Server Recovery Kit is distributed via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface. Before installing the SIOS Protection Suite Microsoft SQL Server Recovery…

Performance Monitor Counters

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Performance Monitor Counters

SIOS DataKeeper provides counters that extend Performance Monitor with statistics about the status of mirroring on volumes. The counters are installed during the full installation of SIOS DataKeeper software. To access the counters, do the following: On a…

Configuring Your Storage

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Configuring Your Storage

SIOS Protection Suite may be used with either shared storage or with replicated storage. Follow the instructions that apply to your configuration below. Shared Storage Configuration If you are using shared storage, then after your Windows environment is installed,…

CHANGEMIRRORENDPOINTS

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » CHANGEMIRRORENDPOINTS

EMCMD CHANGEMIRRORENDPOINTS This command is used to change the replication IP addresses within systems that are already part of a DataKeeper job for the given volume. Note: This command supports changing the endpoints of a mirrored volume that is configured on 3…

ins_gettag

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Instances » ins_gettag

ins_gettag [-d destsys] -i id Prints to standard output the tag name that corresponds to the internal identifier provided in id on the system with name destsys. If destsys is not specified, the current system is assumed. Note: The tag name and id name for a…

typ_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-resource_type » typ_list

typ_list [-d destsys] [-fC] [-a appname] This command prints to standard output a list of resource types that have been defined on the application, appname, installed on system destsys (local,if not specified). If appname is not specified, all resource types for all…

Introduction

SIOS Protection Suite for Windows Technical Documentation » Introduction

About SIOS Protection Suite for Windows SIOS Protection Suite (SPS) for Windows integrates high availability clustering and data replication functionality to protect mission-critical data and applications. SIOS Protection Suite also integrates with SIOS’…

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). If it has not already been done, configure two systems following the steps given in Installation…

Install and Configure SIOS Protection Suite and Recovery Kits

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Planning Server Communication

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Planning Server Communication

Determine and document server communication in a configuration map similar to the one below, using the following guidelines: Cluster requirements – To avoid a single point of failure, SIOS Protection Suite requires at least two communication paths (also called…

Oracle Services

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Services

The LifeKeeper Oracle Recovery Kit protects the following Core/Standard Oracle services: Oracle Service Oracle TNS Listener The LifeKeeper Oracle Recovery Kit protects the following Optional Services for each release: Optional 10g Services Optional…

Licensing

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Licensing

Obtaining and Installing the License SIOS Protection Suite for Windows requires a unique license for each server. The license is a run-time license which means that you can install it without the license, but the license must be installed before you can successfully…

Running the SIOS Protection Suite Web Client

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the SIOS Protection Suite Web Client

If you wish to administer SIOS Protection Suite from a system outside your cluster, you must use the web client. This is possible for remote systems running any operating system. SIOS Protection Suite for Windows cannot manage both Linux and Windows servers in a single…

Creating a Volume Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a Volume Resource Hierarchy

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. SIOS Protection Suite can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

LCDI-systems

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-systems

Synopsis sys_create [-d destsys] -s sys sys_getds [-d destsys] -s sys sys_getst [-d destsys] -s sys sys_list [-d destsys] -s sys sys_remove [-d destsys] Description The LifeKeeper configuration database knows about related systems. Because resources and resource…

eqv_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-relationship » eqv_list

eqv_list [-d destsys] [-s sys] [-t tag] [-e SHARED] [-fC] This function prints strings to standard output describing equivalency relationships between resource instances. If destsys is not specified, the current system is assumed. Each line contains fields separated…

LifeKeeper Flags

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LifeKeeper Flags

Near the end of the detailed status display, LifeKeeper provides a list of the flags set for the system. A common type is a Lock LCD flag used to ensure that other processes wait until the process lock completes its action. The following is the standard LCD lock…

LCDI-resource_type

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-resource_type

Synopsis typ_create [-d destsys] -a appname -r restyp typ_list [-d destsys] -a appname -r restyp typ_remove [-d destsys] [-fC] [-a appname] Description Resources are used by LifeKeeper to represent volumes, applications or other objects known by the system. …

LCDI Applications

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Applications

Synopsis app_create [-d destsys] -a appname app_remove [-d destsys] -a appname app_list [-d destsys] Description A LifeKeeper application is a group of related resource types. When an application is removed, all resource types installed under it are also…

IIS Configuration Considerations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » IIS Configuration Considerations

LifeKeeper places certain restraints on your Internet server configurations. These restrictions will ensure that the standby web server/site can successfully and completely replace the active web server/site. Default Web Site or New Web Site The Default Web Site…

volume

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » volume

Synopsis volume [-d | -D] [-1 | -u | -p | -U volume_letter] Description This command is used to lock and unlock volumes on the Windows server. It may also be used to register with the LifeKeeper Service. When used in this fashion, it…

DKCE Support Matrix

NO TOC » DKCE Support Matrix

Server Components Supported Operating System v8.0.0 v8.0.1 v8.1.0 v8.2.0 v8.2.1 v8.3.0 v8.4.0 v8.5.0 v8.5.1 v8.6.0 v8.6.1 Note: The operating system versions listed…

dep_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-relationship » dep_list

dep_list [-d destsys] [-fC] [-C allchild | -P allparent | -c ofparenttag | -p ofchildtag] [-r typ] [-a appname] This function prints strings to standard output describing dependency relationships between resource instances. If destsys is not specified, the current…

LCDI-relationship

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI-relationship

Synopsis dep_create [-d destsys] -p partag -c chdtag dep_remove [-d destsys] [-p partag] [-c chdtag] dep_list [-d destsys] [-fC] [-C allchild | -P allparent | -c ofparenttag | -p ofchildtag] [-r typ] [-a app] eqv_create [-d destsys] [-s sys] -t tag [-p…

Oracle Overview

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Overview

The LifeKeeper Oracle Recovery Kit provides the ability to concurrently run Oracle database instances on other servers, and to optionally place these instances under LifeKeeper protection. Such a configuration is known as Active/Active and allows LifeKeeper servers to…

sendevent

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » sendevent

Synopsis %LKROOT%\bin\sendevent -C class-of-event -E event -m monitor-name -nname-of-obj-inst [-s severity] Description The event notification facility consists of two parts: an event notification mechanism (%LKROOT%\bin\sendevent) and an application registration…

ins_list

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Instances » ins_list

ins_list [-d destsys] [-fC] [-R top] [-a appname] [-r typ][-t tag] [-i id] This command prints lines relating to a set of resource instances to standard output. Each line contains all of the current information known about a particular resource instance. Examples of…

LCDI Instances

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Instances

Synopsis ins_gettag [-d destsys] -i id ins_create [-d destsys] -a appname -r restyp [-I{AUTORES_ISP|INIT_ISP| INIT_OSU}] [-v info] -t tag -i id [-Q quickChkInt] [-DdeepChkInt] [-l localRecover{Y/N}] [ -s AUTOMATIC/INTELLIGENT] ins_remove [-d destsys] [-R…

lcdrecover

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCD – Miscellaneous LCD Programs » lcdrecover

lcdrecover -g {remove|restore|delete} — [arg1 arg2 … argn] | -G {remote|restore|delete} — [arg1 arg2 … argn] | -p primarytest | [-o resource] The -g option takes one of three arguments, remove, restore, or delete. This option will run the…

ins_remove

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCDI Instances » ins_remove

ins_remove [-d destsys] [-R roottag] [-a appname] [-r restyp][-t tag] [-i id] [-v] [-I] [-N] [-G] Removes resource instance(s) on system destsys from the configuration database. Associated dependencies and equivalencies will also be removed. If destsys is not…

Creating an IP Address Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating an IP Address Resource Hierarchy

SIOS Protection Suite provides the ability to monitor local switchable IP addresses and moves them to another network adapter in the same system when a failure is detected. This can avoid an entire resource hierarchy failing over to a backup server. IP Local Recovery…