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SQL Server Reporting Services (MSSQLSERVER)

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » SQL Server Reporting Services (MSSQLSERVER)

Symptom When protecting SQL Server 2008 R2 services, the “SQL Server Reporting Services (MSSQLSERVER)” may be selected as an optional protected service. However, if the time required to start this service exceeds the default Windows service timeout, you…

SQL Server Configuration Considerations

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations

Before you install and configure your clusters, it is important to understand the concepts of Active/Standby configuration, and how multiple instances can be set up in a SQL configuration. SQL Configuration A configuration is Active/Standby when there is only one…

SQL Server Hierarchy Administration

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration

Follow these guidelines when administering your SQL Server. __________________________________________________________________________________________________________________________________________________ Access Via Protected Communication Paths User Resource Name…

SQL Server Installation

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

Managing a SQL Server Configuration

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Managing a SQL Server Configuration

To administer a protected SQL Server resource from the LifeKeeper GUI, right-click on the SQL Server resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the SQL Server Configuration tab. Use the SQL Server Configuration page to…

Adding Microsoft SQL Server Volumes

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Adding Microsoft SQL Server Volumes

As your environment grows, you may need to add new Microsoft SQL Server databases on new shared or replicated volumes. You should perform the following tasks to add the new volumes to the SIOS Protection Suite hierarchy before administering the new databases within…

Pausing Microsoft SQL Server (MSSQLServer)

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Pausing Microsoft SQL Server (MSSQLServer)

It is possible for the SQL Administrator to manually put Microsoft SQL Server into a PAUSED state whereby existing connections to the Microsoft SQL Server can continue processing, but no new connections are allowed. In this case, SIOS Protection Suite detects that the…

Maintaining SQL Server Login and Passwords

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Maintaining SQL Server Login and Passwords

During the creation of a SIOS Protection Suite SQL resource, the user must enter a SQL administrative username and password for that instance of Microsoft SQLServer. Should the password of this username change at some point in the future, the SQL resource must be…

Server 2012: Server Manager “File and Storage Services” Disk Status

Server 2012: Server Manager “File and Storage Services” Disk Status

Question Why are DataKeeper Volumes that are being used in a Microsoft Failover Cluster not shown by Server Manager as “Clustered”? Answer On Server 2012, the new Server Manager tool is capable of detecting if a complete “Disk” is being used by Failover…

Start and Stop SQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Start and Stop SQL Server Only Through SIOS Protection Suite

Although much of your administration of the Microsoft SQL Server is done through the Microsoft SQL Enterprise Manager, you derive two distinct benefits from bringing the Microsoft SQL Server in service and out of service using the SIOS Protection Suite administration…

Extending a Single SQL Server Node to a Cluster

» Topics Hidden from TOC » Clustering » Extending a Single SQL Server Node to a Cluster

This guide explains how to install a single SQL Server node and extend it to a clustered node. Please read this document carefully prior to installation. Planning Steps: Start with a Microsoft SQL Server standalone node, where data resides on the C drive. Note:…

Understand Manual Switchover Limitations in SQL Server Environment

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Understand Manual Switchover Limitations in SQL Server Environment

Any manual action requires that all users be logged off of the SQL Server resources. Local processes that have read-only access to volumes do not prevent removal of a resource from service but may cause a restore to fail when you try to switch back. Examples might be…

SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction

The SIOS Protection Suite Microsoft SQL Server Recovery Kit software lets you tie the data integrity of Microsoft SQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a SQL…

Installing and Configuring SQL Server with SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installing and Configuring SQL Server with SIOS Protection Suite

Proper operation of the SIOS Protection Suite Microsoft SQL Server Recovery Kit depends upon correct setup of the hardware and software. This section provides general guidelines, configuration details and troubleshooting hints to help you administer Microsoft SQL…

Configuring SQL Server to Connect Using the Switchable IP Address

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Configuring SQL Server to Connect Using the Switchable IP Address

By default, TCP/IP sockets are set as the default network protocol when SQL is installed. If this setting is modified at any time, use the SQL Server Configuration Manager tool to re-enable the TCP/IP network setting.

Connecting ODBC Clients to Named Instances of SQL Server

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Connecting ODBC Clients to Named Instances of SQL Server

Symptom: After creating an ODBC connection to your SIOS Protection Suite cluster via the protected IP address, the connection fails after switching the SQL resource to the backup server. Suggested Action: Take each instance out of service and bring it back into…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

» Topics Hidden from TOC » Clustering » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

SQL 2008

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » SQL 2008

Symptom When using SQL 2008, after a switchover or a failover, the variable servername still points to the primary system. Solution You can use “select SERVERPROPERTY(‘ServerName’)” instead of using the variable @ @servername. This query will…

Monitoring Your SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Monitoring Your SQL Hierarchy

For every SQL resource, SIOS Protection Suite monitors the Microsoft SQL Server service and any optional services selected during the creation of the SQL hierarchy or added at a later time. Should any of these services stop, the monitoring process associated with the…

Creating the SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

Deleting a SQL Hiearchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Deleting a SQL Hiearchy

Before deleting a SQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. To delete a resource…

Oracle Services

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Services

The LifeKeeper Oracle Recovery Kit protects the following Core/Standard Oracle services: Oracle Service Oracle TNS Listener The LifeKeeper Oracle Recovery Kit protects the following Optional Services for each release: Optional 10g Services Optional…

Unextending a SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Unextending a SQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Extending a SQL Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Extending a SQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Testing Your SQL Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Testing Your SQL Resource Hierarchy

You can test your SQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Selecting Edit, then Resource, then In Service. For example, an In Service request executed…

Server Properties

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Set Server Shutdown Strategy » Server Properties

The Server Properties dialog is available from the Edit Menu or from a server popup menu. This dialog displays the properties for a particular server. When accessed from the Edit menu, you can select the server. The Server Properties dialog updates itself when the…

Running Microsoft SQL Management Tools

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Running Microsoft SQL Management Tools

Open the Microsoft SQL Server Configuration Manager only when needed and do not run it constantly. If the Microsoft SQL Server Configuration Manager is open and active at the database level, it may prevent the SQL hierarchy from coming into service properly and the…

Extend of a SQL Resource Fails

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Extend of a SQL Resource Fails

Symptom: The Extend of a Microsoft SQL resource will fail if the primary and backup configurations are different (i.e. Microsoft SQL ID mismatch). Below is an example of the error message displayed in the LifeKeeper GUI during the can extend operation: Process:…

Set Server Shutdown Strategy

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Set Server Shutdown Strategy

The Shutdown Strategy is a configuration option that governs whether or not resources are switched over to a backup server when a server is shut down. The options are: Do Not Switch Over Resources (default) SIOS Protection Suite will not switch over…

Server Configuration Considerations

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations

PostgreSQL Server Configuration Considerations Before you install and configure your PostgreSQL database clusters, it is important to understand how to configure them. It is also important to understand the concepts of Active/Standby and Active/Active configurations,…

Two-Server Cluster Issue

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Two-Server Cluster Issue

Symptom In a two-server cluster, when the primary server fails or is shut down which causes the hierarchies to fail over to the backup server, and the backup server also fails or is shut down before the hierarchies are entirely failed over to the backup server, the…

Planning Server Communication

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Planning Server Communication

Determine and document server communication in a configuration map similar to the one below, using the following guidelines: Cluster requirements – To avoid a single point of failure, SIOS Protection Suite requires at least two communication paths (also called…

Viewing Server Properties

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Server Properties

To view server properties: If the Properties Panel is enabled, simply select the server in the Status Table and the properties will be displayed in the Properties Panel. If the Properties Panel is disabled, select the server and then select Properties in the…

Server Context Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Server Context Menu

The server context menu appears when you right-click on a server in the status table. The actions are always invoked on the server that you select. View Logs. View SIOS Protection Suite log messages. Create Resource Hierarchy. Create a resource hierarchy. Create…

Reserve Volumes For Exclusive SQL Use

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Reserve Volumes For Exclusive SQL Use

The volumes containing the protected SQL files should be reserved for use by SQL exclusively. A SIOS Protection Suite protected volume may fail to switch over if it is accessed by an application, process or remote user.

Editing Server Properties

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Editing Server Properties

To edit the properties of a server, begin just as you would for viewing server properties. If you are logged in to that server with the appropriate permissions, the following items will be editable. • Shutdown Strategy • Automatic Failover…

Primary Server Shutdown

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Primary Server Shutdown

On a graceful shutdown of the source server, all pending writes to the target are completed. This ensures that all data is present on the target system. On an unexpected source server failure, the Intent Log feature eliminates the need to do a full resync after the…

PostgreSQL Server Installation

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation

Proper operation of the SIOS Protection Suite PostgreSQL Server Recovery Kit depends upon correct setup of the hardware and software. Before continuing, please preview the Hierarchy Administration section of this guide. This section provides general guidelines,…

Verifying Server Specifications

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Verifying Server Specifications

Ensure that you have the correct version and/or capacity of the following components for each SIOS Protection Suite server: Windows 2008 R2, 2012, 2012 R2 and 2016 Operating System (64-bit only). Note: All servers within a cluster should be running the same…

Connecting to a Server

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Connecting to a Server

Use this dialog to connect to the server of your choice. You may enter the IP address, system NetBIOS name or the full system domain name for the server. Click Connect to select it.

Server Context Toolbar

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Toolbars » Server Context Toolbar

The server context toolbar is displayed in the properties panel when you select a server in the status table. The actions are invoked for the server that you select. Disconnect. Disconnect from a cluster. Refresh. Refresh GUI.…

Viewing Server Log Files

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Server Log Files

To view server log files: Select a server and then select View Logs from the Server Context Menu or Server Context Toolbar. This will bring up the Log Viewer Dialog. When you are finished, click OK to close the dialog.

Edit Menu – Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Edit Menu – Server

This submenu of the main menu bar is the same as the default server context menu except that you must select a server when you invoke actions from this menu. The Edit > Server menu cannot be customized. View Logs. View SIOS Protection Suite log messages. Create…

Disconnecting from a Server

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Disconnecting from a Server

Use this dialog to disconnect from a server. You may use this option if you no longer wish to view the server in the Administration Window. From the list of servers, select the server(s) that you wish to disconnect from and click Disconnect.

GUI Server Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Server Troubleshooting

Symptom The LifeKeeper GUI uses Ports 81 and 82 on each server for its administration web server and Java remote object registry. If another application is using the same ports, the LifeKeeper GUI will not function properly. Solution These values may be changed by…

Server Not Responding

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Server Not Responding

TCP/IP Client Cannot Access Server (Server Not Responding) After a Successful Switchover by LifeKeeper Insight The client system has old information in its IP-to-Physical address translation table used by address resolution protocol (arp). Suggestion The IP address…

PostgreSQL Server Hierarchy Administration

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration

Follow these guidelines when administering your PostgreSQL Server. Access Via Protected Communication Paths Reserve Volumes For Exclusive PostgreSQL Use Start and Stop PostgreSQL Server Only Through SIOS Protection Suite Creating and Protecting Additional…

Secondary Server Failures

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Secondary Server Failures

In the event there is a failure affecting the secondary (target) system, the affected mirror is marked Paused. It is necessary to correct the condition that caused the secondary to fail and then resync the volumes. There are no write attempts made to the target after…

Windows Server 2012 Specific Issues

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues

For issues related to Windows Server 2012, see the following topics: __________________________________________________________________________________________________________________ Windows Server 2012 MMC Snap-in Crash Windows Server 2012 DataKeeper Switchover…

Windows Server 2016 Specific Issues

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2016 Specific Issues

For issues related to Windows Server 2016, see the following topic: ____________________________________________________________________________________________________________________ Occasional Job Creation Failure

WSFC 2012 Server Manager — Incorrect Volume Display

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Server Manager — Incorrect Volume Display

Description In Windows Server 2012, volume status can be viewed and volume manipulation can be performed within Server Manager > File and Storage Services > Volumes. However, when using DataKeeper volumes with cluster resources, this interface will not accurately…

Install and Configure SMTP Virtual Server

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SMTP Virtual Server

Follow the steps below to create an SMTP Virtual Server. You need to add a new virtual server on each system and configure the pair to be identical. Use the LifeKeeper GUI to bring the switchable IP address and protected volume, if any, in-service on the primary…

Creating Other Server Resource in WSFC

» Topics Hidden from TOC » Clustering » Creating Other Server Resource in WSFC

When creating an Other Server resource in WSFC, you will be prompted for a storage resource (DataKeeper resource) twice. You will check the first one, but do not need to check the second dialog. Click the “checkbox” for the first dialog “Select…

LifeKeeper GUI Server and Client Components

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI Server and Client Components

The LifeKeeper GUI server is initialized on each SIOS Protection Suite server at system startup. It communicates with LifeKeeper GUI clients using Hypertext Transfer Protocol (HTTP) and Remote Method Invocation (RMI). You can connect to the LifeKeeper GUI server with…

Viewing The Status Of A Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing The Status Of A Server

The state of a server can be determined by looking at the graphic representation of the server in the table’s header as shown below. Server State Visual State What it Means ALIVE Client has valid connection to the…

Windows Server 2012 NIC Teaming Issue

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 NIC Teaming Issue

If you use the NIC Teaming feature of Windows Server 2012, Windows 2012 will report only one adapter MAC address for the license. If you have many underlying adapters, the MAC address will arbitrarily change and Windows may pick one of the adapters that may no longer…

IIS Required Roles and Role Services and Features

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Required Roles and Role Services and Features

LifeKeeper interfaces to IIS require the following roles, role services and features to be installed on the server: Roles: Web Server (IIS) Role Services: IIS Management Console IIS6 Management Compatibility IIS6 WMI Compatibility IIS6…

Windows Server 2012 MMC Snap-in Crash

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 MMC Snap-in Crash

Description When using the DataKeeper user interface (MMC Snap-in) on Windows Server 2012, the mmc.exe process may crash unexpectedly due to an internal .Net or Windows Presentation Foundation (WPF) issue. The error may show up on the screen and/or the event…

SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction

The SIOS Protection Suite Microsoft IIS Recovery Kit extends your SIOS Protection Suite product by adding specific protection to Internet servers. The SIOS Protection Suite Microsoft IIS Recovery Kit continuously monitors the health of your Internet servers, and if a…

Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Server Login Accounts and Passwords Must Be Same on Each Server in the Cluster

The DataKeeper GUI cannot connect to the target server in a cluster if server Login Accounts and Passwords are different on each server. Error Message An Error Code 1326 will appear in the Application log (Note: The Error Code may also be a 2 with Event ID…

Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Start and Stop PostgreSQL Server Only Through SIOS Protection Suite

Although most of the administrative tasks for the PostgreSQL Server are done through the PostgreSQL tools, starting and stopping of the PostgreSQL Server should not be one of them: Consistent state – When SIOS Protection Suite stops and starts the PostgreSQL…

GUI Network Related – Initial Connection to Server Failed (Error 117)

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Initial Connection to Server Failed (Error 117)

Symptom Initial Connection to server failed (Error 117). If you are attempting to connect to a server that has two or more network interface cards (NICs), it could indicate a Java RMI binding problem where the first NIC (the one that appears first in the output of…

Running the GUI Application on a SIOS Protection Suite Server

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the GUI Application on a SIOS Protection Suite Server

You can also run the LifeKeeper GUI as an application on a SIOS Protection Suite server. By doing so, you are, in effect, running the GUI client and server on the same system. Only users with administrator privileges on the SIOS Protection Suite server are allowed to…

WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

Description Once a cluster File Server role is created, neither Server Manager nor Failover Cluster Manager can be used to initially create the share. Suggested Action Microsoft Article 2804526 provides a high level overview of several WSFC Server 2012 issues…

WSFC 2012 New File Server Type Not Supported

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 New File Server Type Not Supported

Description Windows Server 2012 now offers two options for File Server Resources: File Server for General Use Scale-Out File Server for Application Data (NEW) The new option, “Scale-Out File Server for Application Data”, is not currently…

WSFC 2012 Server Manager — DataKeeper “Disk” Not Shown as Clustered

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Server Manager — DataKeeper “Disk” Not Shown as Clustered

There are some inconsistencies in how cluster disks are shown in the “Disks” display under Server Manager > File and Storage Services > Volumes > Disks. The following screen shot shows an iSCSI Shared Disk and two DataKeeper Volumes in a cluster. There is…

SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction

The SIOS Protection Suite PostgreSQL Server Recovery Kit software lets you tie the data integrity of PostgreSQL-based databases to the increased availability provided by SIOS Protection Suite for Windows. The LifeKeeper GUI allows you to easily create a PostgreSQL…

WSFC 2012 File Server Resource Manager Event Log Errors

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 File Server Resource Manager Event Log Errors

Description In Windows 2012, if a File Server Role is created which uses one or more DataKeeper Volume resources and the File Server Resource Manager feature is enabled on the system, then a series of “SRMSVC” errors (ID 8228) will be received on the…

Windows Server 2012 Default Information Missing During Mirror Creation

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 Default Information Missing During Mirror Creation

Creating Mirrors with Multiple Targets The first issue is during mirror creation in a multi-target configuration. In the final step, the user is prompted for secondary relationship information. In previous OS versions, a default Source IP is provided on this…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

» Topics Hidden from TOC » Clustering » Using DKCE to Enable Multi-Site File Share Resources with Windows Server 2008R2 WSFC

Use the following procedure to protect File Share resources using SIOS DataKeeper and Microsoft Failover Cluster (WSFC). *IMPORTANT NOTE: DataKeeper Cluster Edition registration with Failover Cluster is automatic and occurs 60 seconds after detecting a Failover…

Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

» Topics Hidden from TOC » Clustering » Installing and Using DataKeeper Cluster Edition on Windows Server 2008 R2 / 2012 Core Platforms

Prepare the servers. Install Windows Server 2008 R2/2012 Core on two servers, configure IP, join a domain, configure firewall for remote administration, configure the server for remote access and install the Failover Cluster feature. Server Core Installation…

Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » Windows Server 2012 iSCSI Target Role Does Not Support Dynamic Disks

Description The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are using volumes such as Striped or Spanned volumes on a Dynamic Disk on either the source or target system, then you…

Installation – Replicated Storage Systems

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Replicated Storage Systems

On the Primary Server Use the Windows Disk Management tool to configure your disk resources and define the replicated volumes that you want to use. (Be sure the volume size is adequate.) It is recommended that you use Windows Explorer to unshare from the network…

Installation – Shared Storage Systems

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Installation – Shared Storage Systems

On the Primary Server Power down the backup server so that there is no chance of simultaneous access to your shared storage. Use the Windows Disk Management tool to configure your disk resources and define the shared volumes that you want to use. (Be sure the…

Application Recovery Kits

Application Recovery Kits

SIOS Protection Suite for Windows Application Recovery Kits (ARKs) include tools and utilities that allow SPS to manage and control a specific application. The following optional recovery kits are available with this release of…

SIOS Protection Suite Configuration Steps

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configuration Steps

Follow the steps below which contain links to topics with additional details. Perform these tasks on each server in the cluster. Ensure that the LifeKeeper services are running by checking the Services in the Administrative Tools on the Control Panel. You should see…

Recovery Kit Installation

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Recovery Kit Installation

The SIOS Protection Suite Microsoft SQL Server Recovery Kit is distributed via ftp download. Installation is simple and quick using InstallShield to provide a standard installation interface. Before installing the SIOS Protection Suite Microsoft SQL Server Recovery…

Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Applet…

Removal

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Removal

To remove the SIOS Protection Suite Microsoft SQL Server Recovery Kit software, choose Microsoft SQL Server Recovery Kit in the Add/Remove Programs or Programs and Features applet in the control panel. !CAUTION: Be sure there are no SQL instances or resources in…

Troubleshooting

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting

This section is intended to provide suggestions and insights into occurrences that are not specifically related to the SIOS Protection Suite software but have a relationship with the total…

SQLAgent Service Fails to Start

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » SQLAgent Service Fails to Start

SQLAgent Service Fails to Start Sometimes for Named Instances Symptom: On named instances of Microsoft SQL Server where SIOS Protection Suite is protecting the SQLAgent service, when the resource is originally brought in service, a SQL problem prevents this service…

Non-mirrored Volume Resource

» Topics Hidden from TOC » Clustering » Non-mirrored Volume Resource

A non-mirrored volume resource is a DataKeeper resource where no data is replicated to any node in the cluster. This resource type should only be used where the data is temporary and/or non-critical such as MS SQL Server tempdb space. In this case, when MS SQL restarts…

User Resource Name For Remote Access

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » User Resource Name For Remote Access

Unless the application is cluster-aware, when using Microsoft SQL Enterprise Manager to administer the service, you should register it by the switchable resource name (the name by which users access the server using TCP/IP). This gives you a continuous monitor of the…

Access Via Protected Communication Paths

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Access Via Protected Communication Paths

All remote access of the service should be done through the hierarchy’s protected IP addresses. This will ensure that users can access the SQL service regardless of which server it is currently running on.

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). Configure two systems following the steps given in Installing and Configuring SQL Server with…

Deploying DataKeeper Cluster Edition in AWS

Deploying DataKeeper Cluster Edition in AWS

*DISCLAIMER: While the following completely covers the high availability portion within the scope of our product, this is a setup “guide” only and should be adapted to your own configuration. Overview DataKeeper Cluster Edition provides replication in a…

Database Config Menu

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Database Config Menu

This menu allows users to modify the list of optional SQL Databases that are protected under the resource hierarchy. SIOS Protection Suite will monitor all protected optional SQL Databases by performing a SQL query to test the connection to the database (see…

Recovering From Databases in Suspect State After a Switchover

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Hierarchy Administration » Recovering From Databases in Suspect State After a Switchover

A database which gets marked as suspect may be caused by starting Microsoft SQL Server when the volume(s) on which it resides is unavailable to this system. When SIOS Protection Suite is used to protect SQL databases, the starting and stopping of SQL should be…

MSSQL

SIOS Protection Suite for Windows Technical Documentation » Introduction » MSSQL

SIOS Protection Suite Microsoft SQL Server Recovery Kit SIOS Protection Suite Microsoft SQL Server Application Recovery Kit includes tools and utilities that allow SIOS Protection Suite to manage and control the Microsoft SQL-based database application. When…

Recovery Kit Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the SIOS Protection Suite Microsoft SQL Server Recovery Kit, be sure that your configuration meets the following requirements: SIOS Protection Suite supports the versions of Windows operating systems listed in the Operating System…

Installing and Setting Up Database Applications

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Installing and Setting Up Database Applications

If your environment includes a protected database application such as SQL Server, you should install the application using the documentation provided with the database. Ensure that the database is on a shared or replicated file system and that the configuration files…

Clustering

Clustering

Running chkdsk on Cluster Volumes during Cluster Volume Online Creating a DataKeeper Volume Resource in WSFC Manual Creation of a Mirror in WSFC DataKeeper Volume Resource Health Check DataKeeper Volume Resource Private Properties Extending a Clustered DataKeeper…

Unextending a PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Unextending a PostgreSQL Hierarchy

To remove a resource hierarchy from a single server in the SIOS Protection Suite cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the SQL resource. It cannot be…

Maintaining a SIOS Protection Suite Protected System

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Maintaining a SIOS Protection Suite Protected System

When performing shutdown and maintenance on a SIOS Protection Suite-protected server, you must put that system’s resource hierarchies in-service on the backup server before performing maintenance. This process stops all activity for shared disks on the system needing…

Process Config Menu

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Process Config Menu

This menu allows users to modify the list of optional SQL Processes that are protected under the resource hierarchy. SIOS Protection Suite will monitor all protected optional services (see Monitoring Your SQL Hierarchy). Select Action: Add Process – Add an…

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes

SIOS Protection Suite for Windows Release Notes Version 8.6.1 (Version 8 Update 6 Maintenance 1) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during…

Testing Your Oracle Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Testing Your Oracle Resource Hierarchy

You can test your Oracle resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. You can select Edit, then Resource, then In Service. For example, an In Service request…

Creating Resource Hierarchies

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies

Select the server, and then select Create Resource Hierarchy from the server context menu or server context toolbar. A dialog entitled Create Protected Application will appear with a list of all recognized recovery kits installed within the cluster. Select the…

Installation of the iSCSI Target

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target

From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…

SIOS Protection Suite for Windows Support Matrix

SIOS Protection Suite for Windows Support Matrix

Server Components Supported Operating System v8.0.0 v8.0.1 v8.1.0 v8.2.0 v8.2.1 v8.3.0 v8.4.0 v8.5.0 v8.6.0 v8.6.1 Note: For all versions Microsoft .NET Framework 3.5 is required…

Create and Extend Failure

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » Troubleshooting » Create and Extend Failure

Create and Extend Fail if Master or User Databases on System Drive Symptom: The Create and Extend of a Microsoft SQL Server resource will fail if the Master or any user databases are located on the system drive or a volume that cannot be protected by SIOS Protection…

Monitoring Your PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Monitoring Your PostgreSQL Hierarchy

SIOS Protection Suite monitors the PostgreSQL database cluster services for every PostgreSQL resource. If the services stop, the monitoring process associated with the PostgreSQL resource will detect this and attempt to restart the services on the local server if Local…

Recovering After a Failover

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Recovering After a Failover

After SIOS Protection Suite performs a failover recovery from a primary server (ServerA) to a backup server (Server B), perform the following steps: Monitor failover. When SIOS Protection Suite on Server B performs a failover recovery from Server A, status messages…

Using a Non-Admin Local System Account on Target System

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Using a Non-Admin Local System Account on Target System

There are certain cases where the SQL Server service account (sql_svc) cannot be added to the local admin or domain admin groups. In such cases, there will be permission problems on the files for that service account. Users will notice “Access Denied” errors like…

Deploying DataKeeper Cluster Edition in Azure

Deploying DataKeeper Cluster Edition in Azure

DEPLOYING MICROSOFT SQL SERVER 2014 FAILOVER CLUSTERS IN AZURE RESOURCE MANAGER (ARM) Before beginning, make sure you read the DataKeeper Cluster Edition Release Notes for the latest information. It is highly recommended that you read and understand the DataKeeper…

Starting LifeKeeper

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Starting LifeKeeper

With a typical installation, LifeKeeper is started automatically when the server is booted. Your applications are brought up in a protected state. When LifeKeeper starts, it also starts the LifeKeeper GUI Server. The LifeKeeper GUI client is launched from a web…

Changing the Network Interface Card (NIC)

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing the Network Interface Card (NIC)

The procedure for changing the Network Interface Card (NIC) will interrupt the web service. The basic reason for this is that the LifeKeeper IP hierarchy data includes the NIC model number. That piece of data cannot easily be changed, so the procedure is to remove and…

Performing Offline Maintenance On A Shared Disk

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Performing Offline Maintenance On A Shared Disk

When performing offline maintenance on a shared SCSI host adapter or a disk on a shared bus, you must stop LifeKeeper and power down all servers and shared disks. Perform these actions in the following order: Stop LifeKeeper. Use the Services tool to stop the…

Starting and Stopping LifeKeeper

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Starting and Stopping LifeKeeper

Because LifeKeeper is typically started automatically after installation and each time the server is booted, you should not normally need to start/stop LifeKeeper. (The only exception is if you chose to do a Custom installation and opted not to start LifeKeeper at that…

Introduction

SIOS Protection Suite for Windows Technical Documentation » Introduction

About SIOS Protection Suite for Windows SIOS Protection Suite (SPS) for Windows integrates high availability clustering and data replication functionality to protect mission-critical data and applications. SIOS Protection Suite also integrates with SIOS’…

SIOS Protection Suite for Windows Quick Start Guide

SIOS Protection Suite for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring the SIOS Protection Suite (SPS) for Windows. SIOS Protection Suite is a software bundle that includes DataKeeper (DK), LifeKeeper (LK) and the optional SIOS Protection Suite…

Registry Entries

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Registry Entries

The following registry entries are associated with the SIOS DataKeeper service or driver and can be viewed using Regedt32. The first section contains entries that may be modified; the second section contains entries that are for viewing only and should not be…

lkstop

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCD – Miscellaneous LCD Programs » lkstop

lkstop [-n] [-f] [-r] This script shuts down LifeKeeper on the system, if it is currently running. LifeKeeper will automatically restart at system boot. The table below describes the actions taken by LifeKeeper when each lkstop option is entered: Command…

Jobs

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Jobs » Jobs

For ease of use and configuration, SIOS DataKeeper does much of its management of mirrors through an entity called a job. A job is a logical grouping of related mirrors and servers. This feature allows you to create a job for complex repetitive tasks and run them…

Oracle Overview

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Overview

The LifeKeeper Oracle Recovery Kit provides the ability to concurrently run Oracle database instances on other servers, and to optionally place these instances under LifeKeeper protection. Such a configuration is known as Active/Active and allows LifeKeeper servers to…

Hardware and Software Requirements

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Hardware and Software Requirements

Before attempting to install or remove the SIOS Protection Suite Microsoft IIS Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. Refer to the SIOS Protection Suite for Windows Support Matrix for a list of…

Core

SIOS Protection Suite for Windows Technical Documentation » Introduction » Core

SIOS Protection Suite Core Software SIOS Protection Suite for Windows Core includes LifeKeeper and the basic LifeKeeper software packages, DataKeeper and the Core Recovery Kits. LifeKeeper – The LifeKeeper for Windows core includes the basic LifeKeeper…

Installing Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing Oracle

Once you have installed LifeKeeper and configured the volume and communication resources, you are ready to install Oracle to the protected volume(s). Oracle 12c Installation: Oracle12c introduces some new installation options. The following options for software and…

Core Software

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Core Software

SIOS Protection Suite Core Software The SIOS Protection Suite Core software is available via ftp download. The SIOS Protection Suite Core is comprised of: The basic LifeKeeper software, including: Perl (CPAN v5.8.8) Cygwin International version of Java…

Deleting an Oracle Hierarchy

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Deleting an Oracle Hierarchy

Before deleting an Oracle hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will be deleted also. Deleting an Oracle…

DataKeeper Cluster Edition Release Notes

DataKeeper Cluster Edition Release Notes

SIOS DataKeeper Cluster Edition Release Notes Version 8.6.2 (Version 8 Update 6 Maintenance 2) Important!! Read This Document Before Attempting To Install Or Use This Product! This document contains last minute information that must be considered before, during…

Administrator GUI Tasks

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks

Editing Server Properties Set Server Shutdown Strategy Server Properties Disabling Automatic Failover Creating a Communication Path Deleting a Communication Path

Upgrading SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Upgrading SIOS Protection Suite

You may upgrade from previous versions of SIOS Protection Suite for Windows while preserving your resource hierarchies and mirrors by using the procedure below. Upgrade Procedure The following scenario illustrates the upgrade process when upgrading both LifeKeeper…

Install and Configure Microsoft IIS on All Servers

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers

The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…

Creating an Oracle Hierarchy

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Creating an Oracle Hierarchy

After you have completed the necessary setup tasks, use the following steps to define the Oracle Server hierarchy to protect your database(s). From the LifeKeeper GUI menu, select Edit, then Server. From the menu, select Create Resource Hierarchy. The Create…

Installing Core

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Installing Core

Installing the SIOS Protection Suite Core Software SIOS Protection Suite uses the Flexera InstallShield product to provide a standard installation interface. A license must be obtained and installed for each server in the cluster. We recommend that you read the SIOS…

Install and Configure SIOS Protection Suite and Recovery Kits

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Switchover and Failover with Multiple Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Switchover and Failover with Multiple Targets

In a multiple target configuration, it is important to understand how DataKeeper mirrors will work in the following scenarios: Manual switchover to a target server Source server failure followed by a manual switchover to a target server Example: In the…

Uninstalling SPS for Windows

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

Creation of iSCSI Virtual Disks

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks

Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…

Uninstalling SIOS Protection Suite for Windows

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Uninstalling SIOS Protection Suite for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

DataKeeper Cluster Edition Quick Start Guide

DataKeeper Cluster Edition Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Cluster Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the DataKeeper Cluster Edition…

DataKeeper Target Snapshot

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » DataKeeper Target Snapshot

Overview DataKeeper’s target snapshot feature, integrated with both DataKeeper and DataKeeper Cluster Edition, is the process of creating point in time copies of replicated volumes allowing access to data on a standby cluster node without interrupting data…

Recovering Out-of-Service Hierarchies

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Recovering Out-of-Service Hierarchies

Description As a part of the recovery following the failure of a SIOS Protection Suite server, resource hierarchies that are configured on the failed server but are not in service anywhere at the time of the server failure are recovered on the highest priority alive…

LifeKeeper Oracle Recovery Kit Recovery Variables

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » LifeKeeper Oracle Recovery Kit Recovery Variables

The LifeKeeper Oracle Recovery Kit installation creates 3 registry entry variables stored in the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\SIOS\LifeKeeper\RK\ORAapp MAXWAIT is a decimal integer that specifies the number of seconds that the recovery kit will…

Viewing Connected Servers

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Connected Servers

The state of a server can be determined by looking at the graphic representation of the server in the GUI as shown below. See Viewing the Status of a Server for an explanation of the server states indicated visually by the server icon.

Primary and Backup Designations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Primary and Backup Designations

The server where the active site is created will be the primary LifeKeeper server for this Web site. The server where the standby site is created will be the backup server for this site. Keep in mind that the designations “primary” and “backup” server change…

Resources Subdirectories

SIOS Protection Suite for Windows Technical Documentation » User Guide » Advanced Topics » Resources Subdirectories

The filesys, comm, WebServer, database, mail and appsuite directories each contain a resources subdirectory. The content of those directories provides a list of the resource types that are currently defined and managed by SIOS Protection Suite: filesys resource…

Creating the PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

Performing a Manual Switchover from the GUI

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Performing a Manual Switchover from the GUI

You can initiate a manual switchover from the LifeKeeper GUI by selecting Edit, then Resource, then In Service. For example, an In Service request executed on a backup server causes the application hierarchy to be taken out of service on the primary server and placed…

Menus

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus

SIOS Protection Suite for Windows Menus ___________________________________________________________________________________________________________________________________________________ Resource Context Menu Server Context Menu File Menu Edit Menu –…

Cluster Connect Dialog

Cluster Connect Dialog

Server Name. The name of the server to which you want to connect. Login. The login name of a user with LifeKeeper authorization on the server to which you want to connect. Password. The password that authorizes the specified login on the server to which you want…

Toolbars

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Toolbars

SIOS Protection Suite for Windows Toolbars _____________________________________________________________________________________________________________________________________________________ Global Toolbar Resource Context Toolbar Server Context…

Disabling Automatic Failover

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Disabling Automatic Failover

In the event that the primary server has attempted and failed local recovery or failed completely, most server administrators will want SIOS Protection Suite to automatically restore the protected resource(s) to a backup server. This is the default SIOS Protection…

Manage User Menu

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Manage User Menu

Select Management Action: Show Current User – Display the current user name used by the protected resource hierarchy. Change Password – Update the user password for the current user associated with the protected resource hierarchy. Change User…

Testing Your PostgreSQL Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Testing Your PostgreSQL Resource Hierarchy

You can test your PostgreSQL resource hierarchy by initiating a manual switchover. This will simulate a failover of a resource instance from the primary server to the backup server. Select Edit, then Resource, then In Service. For example, an In Service request…

Java Upgrade

SIOS Protection Suite for Windows Technical Documentation » Administration » Java Upgrade

Steps to Upgrade Java Runtime Environment (JRE) Version for SIOS Protection Suite for Windows Download and install the latest 32-bit JRE from java.com. (Note: Make sure you are downloading the 32-bit Java.) Run the installer. The first screen for the installer…

Admin Actions Menu

Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Admin Actions Menu

This menu allows users to manage the SQL administrator user used during SIOS Protection Suite operations or resolve ID conflicts between the primary and backup servers encountered during the extend operation. Select Administrative Action: Manage User –…

Active-Standby Grouping

SIOS Protection Suite for Windows Technical Documentation » Configuration » Active-Standby Grouping

In an active/standby group, the primary server is processing, and the back-up servers are standing by in case of a failure on the primary server. The standby systems can be smaller, lower-performance systems, but they must have the processing capability to assure…

Transferring Resource Hierarchies

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Transferring Resource Hierarchies

When you need to perform routine maintenance or other tasks on a SIOS Protection Suite Server, you can use the LifeKeeper GUI to move in-service resources to another server. To transfer in-service resource hierarchies from Server A to Server B, use the GUI to bring the…

Administration

SIOS Protection Suite for Windows Technical Documentation » Administration

SIOS Protection Suite Administration Overview SIOS Protection Suite provides two administration interface options: LifeKeeper GUI LifeKeeper command line interface The LifeKeeper GUI is used for the following tasks which are listed in the typical sequence for…

Recovery Operations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Testing Your IIS Resource Hierarchy » Recovery Operations

When the primary server fails, the LifeKeeper Microsoft IIS Recovery Kit software performs the following tasks: Brings the IIS resource hierarchy into service on the backup server by bringing In Service the IP address(s) on one of that server’s physical network…

Log Viewer Dialog

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Server Log Files » Log Viewer Dialog

The Log Viewer dialog may be accessed from the server context menu or the toolbar. This dialog displays a limited view of the log files maintained by LifeKeeper. When accessed from the toolbar, you can look at log files for any server by changing the selected server in…

Licensing

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Licensing

Obtaining and Installing the License DataKeeper Cluster Edition requires a unique license for each server. The license is a run-time license which means that you can install it without the license, but the license must be installed before you can successfully start…

Intelligent Versus Automatic Switchback

SIOS Protection Suite for Windows Technical Documentation » Configuration » Intelligent Versus Automatic Switchback

By default, the switchback setting of a resource is intelligent. This means that once the failover occurs for that resource from Server A to Server B, the resource remains on Server B until another failure or until an administrator intelligently switches the resource…

DataKeeper Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…

Known Issues and Workarounds

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds

Included below are known issues open against DataKeeper and DataKeeper Cluster Edition as well as possible workarounds and/or solutions. __________________________________________________________________________________________________________________ Access to…

Common Tasks

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks

This section covers basic tasks that can be performed by any user. __________________________________________________________________________________________________________________________________________________ Connecting To A Cluster Disconnecting From a…

Configuration Definitions and Restrictions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Configuration Definitions and Restrictions

Active/Active Configuration IIS allows multiple Web and FTP sites and SMTP virtual servers to run on each server in a cluster. Only a single instance of the IIS software is allowed (or required) on a given system. The Web sites, FTP sites and SMTP virtual servers can…

IIS Active Active

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » IIS Active Active

IIS allows multiple Web and FTP sites and SMTP virtual servers to run on each server in a cluster. Only a single instance of the IIS software is allowed (or required) on a given system. The Web sites, FTP sites and SMTP virtual servers can be protected and managed…

Disk-to-Disk

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » Disk-to-Disk

This is a simple one server, two disks configuration, mirroring Volume X on Server A to Volume Y on Server A. The volumes that are used for Disk-to-Disk replication can’t also be configured to replicate to another system. *Disk to Disk does not support mirrors…

One-to-One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » One-to-One

This is a simple one source, one target configuration, mirroring Volume X across the network. In addition to providing a second physical copy of the data, DataKeeper also provides the ability to switch over the mirror which allows the data to become active on the…

Installation – Access is Denied

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Installation – Access is Denied

Symptom During upgrade or re-installation, SIOS Protection Suite generates “Access is denied” error message. Solution The SIOS Protection Suite services have not all stopped. This can occur if Setup was unable to stop the SIOS Protection Suite services. Open a…

Viewing the Status of Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing the Status of Resources

The status or state of a resource is displayed in two formats: global resource status (across all servers) and server resource status (on a single server). The global resource status is shown in the Resource Hierarchy Tree in the left pane of the status window. The…

Active-Active Grouping

SIOS Protection Suite for Windows Technical Documentation » Configuration » Active-Active Grouping

In an active/active group, all servers are active processors; they also serve as the backup server for resource hierarchies on other servers. For example, the configuration example below shows two active/active pairs of servers. Server 1 is processing AppA, but also…

System Grouping Arrangements

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configurations » System Grouping Arrangements

A resource hierarchy is defined on a cluster of SIOS Protection Suite servers. For a given hierarchy, each server is assigned a priority, with one (1) being the highest possible priority. The primary, or highest priority, server is the computer you want to use for the…

Network Disconnect

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Network Disconnect

Scenario #1 In a 2-Node, non-clustering configuration (1×1) replicating a 100TB volume between Source server and Target server over a WAN connection, the network goes down for twenty minutes. Question In this scenario, what would happen to the Mirror State with…

IIS Failover

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » IIS Failover

A failover occurs in two situations: The first situation is when the hardware or operating system has suffered a major failure and the server is no longer functioning. The LifeKeeper core on the backup server detects this when its heartbeat messages fail. At that…

DataKeeper Troubleshooting

DataKeeper Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Known Issues…

Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Changing LifeKeeper Microsoft IIS Recovery Kit Configuration

Any configuration change that affects the port number, IP address, hardware virtual servers or secure/non-secure setting, will affect the LifeKeeper configuration. As there is no direct linkage between the server and this kit, you should follow this procedure to…

Extending a DNS Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Extending Resource Hierarchies » Extending a DNS Resource Hierarchy

This operation can be started automatically after you have finished creating a DNS resource hierarchy, or from an existing DNS resource hierarchy, as described in the section on extending resource hierarchies. The following additional data is required to extend a DNS…

Disconnecting From a Cluster

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Disconnecting From a Cluster

This task disconnects your client from all servers in a cluster. Select a server from which you want to disconnect and then select Disconnect from the Server Context Menu or Server Context Toolbar. A Confirmation dialog listing all servers in the cluster is…

Extending a PostgreSQL Hierarchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Extending a PostgreSQL Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option, in which case you should refer to Step 2 below. From the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

LifeKeeper GUI

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI

The GUI components should have already been installed as part of the SIOS Protection Suite Core installation. The LifeKeeper GUI uses Java technology to provide a graphical user interface to SIOS Protection Suite and its configuration data. Since the LifeKeeper GUI is…

File Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » File Menu

Connect. Connect to a SIOS Protection Suite cluster (requires login authentication on each server). Exit. Disconnect from all servers and close the GUI window.

Communication Status Information

SIOS Protection Suite for Windows Technical Documentation » User Guide » Advanced Topics » Communication Status Information

The Communication tab of the Server Properties dialog lists the servers known to SIOS Protection Suite and their current state followed by information about each communication path.

Extending Resource Hierarchies

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Extending Resource Hierarchies

The SIOS Protection Suite Extend Resource Hierarchy option copies an existing hierarchy from one server and creates a similar hierarchy on another SIOS Protection Suite server. Once a hierarchy is extended to other servers, cascading failover is available for that…

Create Hierarchy Failed

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Troubleshooting Tips » Create Hierarchy Failed

Suggestion Check the following: All volumes and communications resources (IP and/or LAN Manager) associated with the SID should already be under LifeKeeper protection. All the shared or replicated volumes are available to the primary server and all volumes are…

Resource Hierarchy Information

SIOS Protection Suite for Windows Technical Documentation » Introduction » Resource Hierarchies » Resource Hierarchy Information

A snapshot of information about all the resources defined for a server can be displayed in the Server Properties dialog box. Other resource information can be viewed in the Status Table (main GUI window) or in the Viewing Resource Properties…

Volume Locking for Shared SCSI Volumes

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Volume Locking for Shared SCSI Volumes

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. SIOS Protection Suite can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

Viewing Message History

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Message History

On the View Menu, click History. The Message History dialog is displayed (see below). If you want to clear all messages from the history, click Clear. Click OK to close the dialog box. The Message History dialog displays the most recent messages from the…

Password Dialog

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Connecting To A Cluster » Password Dialog

*Note: This dialog is displayed if the initial login name or password entered in the Cluster Connect dialog is invalid. Login. The login name of a user with LifeKeeper authorization on the specified server. Password. The password that authorizes the specified…

GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – NoRouteToHostException Message Generated During Connection Attempt

Symptom NoRouteToHostException Message Generated During Connection Attempt. A socket could not be connected to a remote host because the host could not be contacted. Solution Typically, this indicates that some link in the network between the local and remote…

Administration

DataKeeper Cluster Edition Technical Documentation » Administration

The topics in this section provide detailed instructions for performing DataKeeper administration tasks. _____________________________________________________________________________________________________________________________________________________ DataKeeper…

Global Toolbar

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Toolbars » Global Toolbar

This toolbar is a combination of the default server context toolbar and resource context toolbar which are displayed on the properties panel, except that you must select a server and possibly a resource when you invoke actions from this toolbar. …

GUI Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview

The GUI allows users working on any machine to administer, operate or monitor servers and resources in any cluster as long as they have the required group memberships on the cluster machines. (For details, see Configuring GUI Users.) The GUI Server and Client…

Monitoring Replicated Volume Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Monitoring Replicated Volume Resources

The state of all SIOS Protection Suite protected replicated volume resources is displayed in the LifeKeeper GUI. Refer to the SIOS DataKeeper topic, Mirror State Definitions, for details on mirror states. The example below shows that the mirror state of the replicated…

Planning Your SIOS Protection Suite Environment

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment

This section will assist you in defining your SIOS Protection Suite cluster environment enabling you to successfully achieve your high availability goals quickly and effectively. The major subjects covered are listed below.…

DataKeeper Administration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration

The topics in this section provide detailed instructions for performing DataKeeper administration tasks. _____________________________________________________________________________________________________________________________________________________ DataKeeper…

Viewing Resource Properties

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Resource Properties

To view resource properties: If the Properties Panel is enabled, simply select the server-specific resource instance in the Status Table and the properties will be displayed in the Properties Panel. If the Properties Panel is disabled, select the server-specific…

Document Content Location

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Document Content Location

Shared and Replicated Content Storage If the content volume is on a shared or replicated volume, both Web sites must point to the same shared or replicated volume and folder. The primary and backup servers must contain the same content files for the active and standby…

Unextending a Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Unextending a Hierarchy

The Unextend Resource Hierarchy option removes a complete hierarchy, including all of its resources, from a single server. This is different than the Delete Resource Hierarchy selection which removes a hierarchy from all servers. When using Unextend Resource…

Connecting To A Cluster

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Connecting To A Cluster

From the File Menu or the Global Toolbar, select Connect. In the Server Name field of the Cluster Connect Dialog, enter the name of a server within the cluster to which you want to connect. Note: If using an IPv6 address, this address will need to be enclosed…

Extend an IIS Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Extend an IIS Resource Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create IIS Resource Hierarchy option, in which case you should refer to Step 2 below. On the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using SIOS DataKeeper Standard Edition To Provide Disaster Recovery For Hyper-V Virtual Machines

Considerations When preparing a Hyper-V environment that spans subnets, subnetting may need to be taken into consideration for any applications that are running inside the virtual machine. Some applications “hard code” IP addresses into their…

Creating a DNS Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a DNS Resource Hierarchy

The DNS Recovery Kit provides a mechanism to create, update, and manage a DNS A record and associated PTR record for a virtual server name. The DNS resource allows the administrator to configure the managed virtual server name and also the IP address it will be…

LifeKeeper GUI User Accounts

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI User Accounts

All LifeKeeper GUI users must belong to SIOS Protection Suite security groups. The SIOS Protection Suite administrator for a cluster can use local groups and user accounts on each server, or you can set up domain groups and users with local logon privileges. Logging…

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper

Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree display and select Connect to…

Resource Hierarchies

SIOS Protection Suite for Windows Technical Documentation » Introduction » Resource Hierarchies

The LifeKeeper GUI enables you to create a resource hierarchy on one server and extend that hierarchy to one or more backup servers. SIOS Protection Suite then automatically builds the designated hierarchies on all servers specified. SIOS Protection Suite maintains…

Many-to-One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » Many-to-One

This configuration involves multiple source servers replicating one (or more) volumes to the same target system. In this configuration, each volume being replicated to the target server must have a unique drive letter. Note: This is actually two One-to-One…

Setting Up SIOS DataKeeper

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Setting Up SIOS DataKeeper

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

Recovery Kit Requirements

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Recovery Kit Requirements

Before installing and configuring the LifeKeeper Oracle Recovery Kit, be sure that your configuration meets the following requirements: Operating System software. LifeKeeper supports the following versions of Windows operating systems: Windows Server 2008 R2 and…

Setup

Setup

Setting Up SIOS DataKeeper Follow these steps to start using SIOS DataKeeper: Connect to the servers you wish to configure for replication. You can select Connect to Server from the Action pull down menu, right-click on the job folder in the left panel tree…

GUI Error Messages

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Error Messages

Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…

Status Table

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Status Table

The status table provides a visual representation of the status of connected servers and their resources. It shows the following. The state of each server in the top row The global (cross-server) state and the parent-child relationships of each resource in the…

Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration – Adding PostgreSQL to an Existing LifeKeeper Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding PostgreSQL to an existing LifeKeeper cluster. These steps must be followed in order. On the Primary Server: Use the Window Disk Management tool to…

Configuring Secure Servers

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Configuring Secure Servers

A secure server is a web server that uses Secure Socket Layers (SSL) for communication. Security is improved because the data sent and received are encrypted and because the web client and the web server can identify one another. Secure servers use https: rather than…

Shared Equivalencies

SIOS Protection Suite for Windows Technical Documentation » Introduction » Resource Hierarchies » Shared Equivalencies

When you create a SIOS Protection Suite resource hierarchy, you create the hierarchy initially on the primary server and extend the hierarchy to a backup server. Most resource instances can be active on only one server at a time. For such resources, SIOS Protection…

Resource Context Toolbar

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Toolbars » Resource Context Toolbar

The resource context toolbar is displayed in the properties panel when you select a server-specific resource instance in the status table. The default toolbar is described here but this toolbar might be customized for specific resource types in which case the custom…

Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Installation and Configuration Details – Adding LifeKeeper to an Existing PostgreSQL Configuration

This section covers installation and configuration of the SIOS Protection Suite and PostgreSQL software when adding LifeKeeper to an existing PostgreSQL configuration. The Primary server is assumed to be the location of the active PostgreSQL database cluster that will…

LANMAN Name May Be Seen Twice in Browse List

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » LANMAN Name May Be Seen Twice in Browse List

Symptom After creating a LANMAN resource, the LANMAN name may be seen twice in the browse list. Solution One of these entries is an unusable Workstation record. Please disregard this entry and use the other LANMAN Server name.

Edit Menu – Resource

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Edit Menu – Resource

This submenu of the main menu bar is the same as the default resource context menu except that you must select a resource and server when you invoke actions from this menu. The Edit > Resource menu cannot be customized. In Service. Bring a resource hierarchy into…

WAN Considerations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations

Replicating data across the network to a remote server located miles away from the source server is the most common use of DataKeeper. Typically, this configuration relies on a WAN of some sort to provide the underlying network that DataKeeper uses to replicate the…

Message Bar

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Message Bar

The message bar appears beneath the status window. It is used for displaying messages in a single text line. Messages such as “Connecting to Server X“ or “Failure to connect to Server X“ might be displayed. To hide the message bar, clear the…

Mirror Properties

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Mirrors » Mirror Properties

Select a job in the Job Summary pane and right-click to choose Mirror Properties. This dialog displays the following information about the job, source and target systems: Job Name State (current state of the job; for example, Active) Source…

Properties Panel

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » GUI Overview » Properties Panel

The properties panel displays the properties of the server or resource that is selected in the status table. The properties panel has the same functionality as the server properties dialog or the resource properties dialog plus a context-sensitive toolbar to provide…

Installing and Configuring LifeKeeper with Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Installing and Configuring LifeKeeper with Oracle

The LifeKeeper with Oracle installation and configuration procedure differs slightly for replicated storage systems and shared stored systems. We have created separate sections in this document for each type of storage configuration in an effort to clarify the…

New Resources Offline But Unlocked

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » New Resources Offline But Unlocked

WSFC Server – Newly Created Resources Appear Offline But Are Unlocked Error/Message Newly created resources appear offline but are unlocked. Description The new resource is always offline and unlocked before it is used. Suggested Action Switch the resource…

Unextending an Oracle Hierarchy

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Unextending an Oracle Hierarchy

To remove a resource hierarchy from a single server in the LifeKeeper cluster, do the following: On the Edit menu, select Resource, then Unextend Resource Hierarchy. Select the Target Server where you want to unextend the Oracle resource. It cannot be the server…

GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

Symptom Unknown Host Exception Message Generated During Connection Attempt. The LifeKeeper GUI Client and Server use Java RMI (Remote Method Invocation) technology to communicate. For RMI to work correctly, the client and server must use resolvable hostname or IP…

Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

» Topics Hidden from TOC » Clustering » Extending a Traditional 2-Node Cluster to a Shared-Replicated Configuration

Add a Shared Node Using Windows Server 2008R2 or 2012 When using Windows Server 2008R2 or 2012, a 1×1 2-Node replicated cluster using DataKeeper Volumes can be extended to a 2×1 shared and replicated 3-Node cluster by using either of the following…

Storage and Adapter Requirements

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Storage and Adapter Requirements

SIOS Protection Suite configurations may use the facilities of shared SCSI host adapters and shared disk hardware to switch resources from a failed server to a designated backup server. A Fibre Channel Storage Area Network (SAN) may also be used to switch resources…

DKCE Support Matrix

DKCE Support Matrix

Server Components Supported Operating System v8.0.0 v8.0.1 v8.1.0 v8.2.0 v8.2.1 v8.3.0 v8.4.0 v8.5.0 v8.5.1 v8.6.0 v8.6.1 Note: The operating system versions listed…

IIS Configuration Considerations

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » IIS Configuration Considerations

LifeKeeper places certain restraints on your Internet server configurations. These restrictions will ensure that the standby web server/site can successfully and completely replace the active web server/site. Default Web Site or New Web Site The Default Web Site…

Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

» Topics Hidden from TOC » Clustering » Using DataKeeper Cluster Edition to Enable Multi-Site Hyper-V Clusters

Prerequisite Familiarity with Microsoft Windows Server, Microsoft Windows Failover Cluster Server Management and Hyper-V Virtual Management procedures and commands is highly recommended. Note: DataKeeper ClusterCluster Edition does not support Cluster Shared Volumes;…

Unknown User Name or Bad Password

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Unknown User Name or Bad Password

Access Denied: Unknown User Name or Bad Password Symptom If a SIOS Protection Suite client tries to communicate with a server that is in the process of shutting down, the server may abort the validation process by refusing to allow the client to log on. In that case,…

SIOS Protection Suite Heartbeat

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths » SIOS Protection Suite Heartbeat

The heartbeat is a key SIOS Protection Suite fault detection mechanism. The heartbeat is a periodic signal sent over the comm path between a pair of servers. The regular signals tell each server that the other is still active. When you define your comm path, the…

Create Fails

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Create Fails

Symptom: The Create of a PostgreSQL Server resource will fail if the database cluster data directory is located on a volume and that volume is not already protected by SIOS Protection Suite. Suggested Action: Create the volume resource for the data…

Resource Context Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » Resource Context Menu

The resource context menu appears when you right-click on a global (cluster-wide) resource, as shown above, or a server-specific resource instance, as shown below, in the status table. The default resource context menu is described here, but this menu might be…

IIS Overview

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Overview

The SIOS Protection Suite Microsoft IIS Recovery Kit protects Internet servers from the following problems: System failure or server shutdown Network Interface Card (NIC) failures Communication failures (Web server is running but stops…

Oracle Resource Configuration Tasks

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks

Once you have completed the setup tasks as described in the previous section, you are ready to create and extend your Oracle resource hierarchies. The following four tasks are described in this guide, as they are unique to an Oracle resource instance and different for…

Before Installing Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Installation » Before Installing Oracle

Before you install the Oracle software, the servers and storage must be configured and LifeKeeper must be installed on each server in the cluster. By doing so, you can then install Oracle onto a volume that is already LifeKeeper-protected. Replicated Storage…

Deleting a Communication Path

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Deleting a Communication Path

Select one of the servers, and then select Delete Comm Path from the server context menu or server context toolbar. Select the communications path(s) that you want to delete and click Delete Comm Path(s). If the output panel is enabled, the dialog closes, and…

SIOS Protection Suite Oracle Recovery Kit Introduction

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction

LifeKeeper Oracle The LifeKeeper Oracle Recovery Kit provides a way to recover an Oracle database instance (version 10g, 11g or 12c) from a failed server to a backup server. You can also extend the protection of the database instance to other servers. Using the…

Access Via Protected Communication Paths

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Access Via Protected Communication Paths

All remote access of the service should be done through the hierarchy’s LifeKeeper network resources. This will ensure that users can access the PostgreSQL database cluster regardless of which server it is currently running on. *Note: Currently the PostgreSQL…

SIOS Protection Suite Web Client May Lock Up

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » SIOS Protection Suite Web Client May Lock Up

Symptom The SIOS Protection Suite web client may lock up when used from a server machine if the “-” (reduce resource height) or “+” (increase resource height) accelerator keys are hit during the initial paint of SIOS Protection Suite resources…

SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » SIOS Protection Suite Web Client May Lock Up – Multiple Changes Made to Existing Hierarchy

Symptom The SIOS Protection Suite web client may lock up when used from the server machine if multiple changes are made to an existing hierarchy (i.e. create/delete dependencies), closing and reopening the SIOS Protection Suite client between changes. Solution To…

Additional Setup Tasks for Extended Configurations

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Installation » Additional Setup Tasks for Extended Configurations

If your configuration uses a shared storage device or you are using SIOS DataKeeper, you may choose a configuration that will be extended to a third (or more) server(s). If it has not already been done, configure two systems following the steps given in Installation…

One-to-Many (Multiple Targets)

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » One-to-Many (Multiple Targets)

This configuration involves one primary (source) system replicating one (or more) volume(s) to two different target systems across the network. This is referred to as a multiple target configuration. Note that there are two mirrors that are completely independent…

Unextend Your IIS Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Unextend Your IIS Hierarchy

To unextend your IIS hierarchy from a system: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Unextend Resource Hierarchy. Select the Target Server where you want to unextend the IIS resource. It cannot be the server…

User Interface

DataKeeper Cluster Edition Technical Documentation » SIOS DataKeeper Cluster Edition Introduction » User Interface

SIOS DataKeeper User Interface The SIOS DataKeeper User Interface uses a standard MMC snap-in interface. The left pane displays the Console Tree view. This includes the Jobs and Reports. Currently, there are two reports available – Job Overview and Server…

Using Volume Shadow Copy

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Using Volume Shadow Copy

Question Can Volume Shadow Copy (VSS) be Used with DataKeeper Volumes? Answer VSS Shadow Copy can be enabled for DataKeeper volumes. However, the following guidelines apply: VSS snapshot images must not be stored on a DataKeeper volume. Storing VSS snapshots on…

Manual Switchover

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Manual Switchover

Manual switchover can be performed from the LifeKeeper GUI using the In Service option. LifeKeeper will move the switchable IP addresses, volume and the IIS Web/FTP/SMTP site to the other server. You may wish to do this, for example, after a failover and you have fixed…

Creating a Job

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Setting Up SIOS DataKeeper » Creating a Job

If not already connected, connect to the server where you want to create a job. From the right Actions pane, select Create Job. The Job Wizard will prompt you for a Job Name and Description. Enter the appropriate information and select Create Job to…

Configuration

SIOS Protection Suite for Windows Technical Documentation » Configuration

If the SIOS Protection Suite environment has been installed, the SIOS Protection Suite software can be configured on each server in the cluster. The topics in this section will help with this…

User Interface

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » User Interface

SIOS DataKeeper User Interface The SIOS DataKeeper User Interface uses a standard MMC snap-in interface. The left pane displays the Console Tree view. This includes the Jobs and Reports. Currently, there are two reports available – Job Overview and…

Use Different Volume for Multiple IIS Sites

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Use Different Volume for Multiple IIS Sites

When the LifeKeeper Microsoft IIS Recovery Kit creates an IIS resource hierarchy, it creates dependencies associated with the IP address and content volume using the home directory path designated in the IIS configuration. We recommend that if you protect multiple…

Installation

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation

The topics in this section will assist in installing the LifeKeeper Microsoft IIS Recovery Kit. _____________________________________________________________________________________________________________________________________________________ Hardware and Software…

Configuring Your Storage

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Configuring Your Storage

SIOS Protection Suite may be used with either shared storage or with replicated storage. Follow the instructions that apply to your configuration below. Shared Storage Configuration If you are using shared storage, then after your Windows environment is installed,…

Delete an IIS Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Delete an IIS Resource Hierarchy

To delete a resource hierarchy from all the servers in your LifeKeeper environment, complete the following steps: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Delete Resource Hierarchy. Select the Target Server where…

WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

Description On Windows Server 2012, the Microsoft Failover Cluster Manager UI tool has a defect. When a “right-click” is performed on a DataKeeper Volume resource from the Available Storage group, the drop-down action list does not appear. That action list would…

Volume Shadow Copy (VSS)

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Volume Shadow Copy (VSS)

Using Volume Shadow Copy (VSS) with DataKeeper/SIOS Protection Suite Volumes On Windows 2008 R2, VSS Shadow Copy can be enabled for SIOS Protection Suite-protected (shared or replicated) volumes. However, the following guidelines apply: VSS snapshot images must not…

Mirror Creation and Cluster Configuration

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Mirror Creation and Cluster Configuration

Create your DataKeeper volumes and your cluster. See Creating a DataKeeper Volume Resource in WSFC for reference. *IMPORTANT: The iSCSI Target Role only supports DataKeeper Volumes that are mirrors of Simple Volumes placed on Basic Disks. If any of your mirrors are…

LCD Configuration Data

SIOS Protection Suite for Windows Technical Documentation » User Guide » Advanced Topics » LCD Configuration Data

LCD stores the following related types of data: Dependency Information Resource Status Information Inter-Server Equivalency Information Dependency Information For each defined resource, SIOS Protection Suite maintains a list of dependencies and a list of…

Creating a Communication Path

SIOS Protection Suite for Windows Technical Documentation » Administration » Administrator GUI Tasks » Creating a Communication Path

Before configuring a SIOS Protection Suite communication path between servers, verify the hardware and software setup. See the Configuration section for requirements. Configuration Notes You should configure no more than one shared disk comm path between…

Creating a Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Configuring Mirrors » Creating a Mirror

Before creating a mirror, ensure the following: You have created a job to hold the mirror. The volume on both the source and target systems must be of the NTFS file system type. The target volume must be greater than or equal to the size of the source…

Configuring GUI Users

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » LifeKeeper GUI User Accounts » Configuring GUI Users

There are three classes of GUI users with different permissions for each. Users with Administrator permission throughout a cluster can perform all possible actions through the GUI. Users with Operator permission on a server can view configuration and status…

DNS Resource Requirements

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » DNS Resource Requirements

The DNS Recovery Kit included with the SIOS Protection Suite for Windows Core product provides a mechanism to update DNS A and PTR records of the primary server or a LifeKeeper alias name on the DNS servers in your configuration. The DNS resource allows the user to…

Taking Volume Resources In and Out Of Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Taking Volume Resources In and Out Of Service

Some background processes such as virus scanners and Windows Services will try to access a shared volume for write access. These processes may be required to run applications and cannot be arbitrarily turned off for long periods of time. In most cases, these…

IP Local Recovery Scenario

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating an IP Address Resource Hierarchy » IP Local Recovery Scenario

When IP Local Recovery is enabled and the IP resource fails its quick check or deep check tests, then SIOS Protection Suite will do the following: First, SIOS Protection Suite will attempt to bring the IP address back in service on the current network…

Viewing Resource Tags and IDs

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Viewing Resource Tags and IDs

A resource’s tag and ID can be viewed quickly by positioning the cursor over a resource icon in the status window and clicking the left mouse button once (single-click). The resource tag and ID of the server having the lowest priority number are displayed in the…

Installing and Configuring IIS with LifeKeeper

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Installing and Configuring IIS with LifeKeeper

Before proceeding, you should have already configured your storage and networking according to the recommendations in the previous chapters of this guide. Installation Checklist The installation and setup sequence should be performed in the following order (more…

N-Shared-Disk Replicated to One

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to One

This configuration allows you to replicate the shared volume(s) of the primary site to a remote system across the network. This configuration is ideal for providing local failover within the Primary Site and disaster recovery protection should the entire Primary…

IP Local Recovery

SIOS Protection Suite for Windows Technical Documentation » Administration » IP Local Recovery

When IP Local Recovery is enabled and the IP resource fails its deepcheck (a periodic extensive check of the IP resource), then SIOS Protection Suite will do the following: First, SIOS Protection Suite will attempt to bring the IP address back in service on the…

CHANGEMIRRORENDPOINTS

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Restrictions » CHANGEMIRRORENDPOINTS

Description: This command, which is used to move a DataKeeper protected volume to another network location, only supports changing the endpoints of a mirrored volume that is configured on 3 nodes or fewer. Workaround: For configurations greater than three nodes, the…

SIOS DataKeeper Cluster Edition Introduction

DataKeeper Cluster Edition Technical Documentation » SIOS DataKeeper Cluster Edition Introduction

SIOS DataKeeper Overview DataKeeper with High Availability – Cluster Edition Overview SIOS DataKeeper is a highly optimized host-based replication solution which ensures your data is replicated as quickly and as efficiently as possible from your source server…

Verifying Network Configuration

SIOS Protection Suite Installation Guide » Setting Up Your SIOS Protection Suite Environment » Verifying Network Configuration

It is important to ensure that your network is configured and working properly before you install SIOS Protection Suite. There are several tasks you should do at this point to verify your network operation: You must ensure that every network interface card (NIC) has…

Adding a Resource Dependency

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Adding a Resource Dependency

While most Recovery Kits create their dependencies during the original resource hierarchy creation task, under certain circumstances, you may want to create new or additional resource dependencies or delete existing ones. An example might be that you wish to change an…

DROPSNAPSHOT

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » DROPSNAPSHOT

EMCMD DROPSNAPSHOT [ …] This command will notify DataKeeper to lock the volume and clean up the snapshot files that it created. The parameters are: This is the IP address of the system containing the snapshot. This is the…

Installing SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite

If you have completed planning and setting up your SIOS Protection Suite environment, you should be ready to install the SIOS Protection Suite software on each server in your…

Editing Resource Priorities

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Editing Resource Priorities

You can edit or reorder the priorities of servers on which a resource hierarchy has been defined. First, bring up the Resource Properties dialog just as you would for viewing resource properties. The Resource Properties dialog displays the priority for a particular…

View Menu

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Menus » View Menu

Expand Tree. Expand the status table to show all resources in all hierarchies. Collapse Tree. Collapse the status table to show only the top resource in each hierarchy. Row Height. Modify the row viewing size of the resources in the resource hierarchy tree and…

Bringing A Resource In Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Bringing A Resource In Service

To bring a resource in service: Select a server-specific resource instance that you want to bring in service and then select In Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the server and resource(s) that you…

Resource Hierarchy for Oracle

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Resource Hierarchy for Oracle

The typical Oracle resource hierarchy consists of the following resources: Oracle Shared communication resource (IP or LAN Manager alias name) Volume(s) All Oracle data, log, and trace (core database) files for the protected SID are stored on shared or…

Deleting a PostgreSQL Hiearchy

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Deleting a PostgreSQL Hiearchy

Before deleting a PostgreSQL hierarchy or instance, make sure that the hierarchy is active (green) on its primary server. You may also wish to remove the dependencies before deleting the hierarchy; otherwise, the dependencies will also be deleted. To delete a resource…

Creating a DataKeeper Volume Resource in WSFC

» Topics Hidden from TOC » Clustering » Creating a DataKeeper Volume Resource in WSFC

Automatic Creation of a Mirror in WSFC Use the SIOS DataKeeper GUI to configure a mirror. At the completion of the mirror creation operation, the following dialog box will pop up which will allow you to automatically add the mirror as a DataKeeper volume…

LifeKeeper Flags

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LifeKeeper Flags

Near the end of the detailed status display, LifeKeeper provides a list of the flags set for the system. A common type is a Lock LCD flag used to ensure that other processes wait until the process lock completes its action. The following is the standard LCD lock…

Setting Browser Security Parameters

SIOS Protection Suite for Windows Technical Documentation » Administration » Setting Browser Security Parameters

In order to run the GUI web client, you must set your browser security settings to low. For Internet Explorer, follow the procedures below. !Be careful of other sites you visit with low security settings. Internet Explorer The most secure method for using Internet…

Creating and Protecting Additional PostgreSQL Database Clusters

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Creating and Protecting Additional PostgreSQL Database Clusters

As your environment grows, you may need to add new PostgreSQL Server database clusters on existing or new shared or replicated volumes. To add and protect a new database cluster and the associated volume follow these steps: Create the volume resource. On the server…

Restore Fails

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Troubleshooting » Restore Fails

Symptom: The Restore of a PostgreSQL Server resource will fail after switchover if the database cluster data directory access permissions are configured incorrectly. Suggested Action: Verify the access permissions are configured correctly. See step 3 in Creating and…

lkstart

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » LCD – Miscellaneous LCD Programs » lkstart

lkstart [-w waitperiod] This program starts up LifeKeeper on the current system if it is currently not running. lkstart modifies entries in the %LKROOT%\etc\LKinit.config file pertaining to the LifeKeeper daemons so that they will be respawned if they die. The -w…

Creating a Volume Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a Volume Resource Hierarchy

When you want to protect resources on shared SCSI disks, you partition the shared disk into logical volumes using the Windows Disk Management tool. SIOS Protection Suite can protect shared volumes by defining a volume resource instance. Each instance is assigned a…

DataKeeper Service Log On ID and Password Selection

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components » DataKeeper Service Log On ID and Password Selection

During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…

DataKeeper Service Log On ID and Password Selection

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » DataKeeper Service Log On ID and Password Selection

During a new DataKeeper installation setup, the user will be prompted for a DataKeeper Service Log On ID and Password. The DataKeeper Service uses authenticated connections to perform volume switchovers and make mirror role changes across multiple servers. The Log On…

Switchover in an N-Shared x N-Shared Configuration

» Topics Hidden from TOC » Clustering » Switchover in an N-Shared x N-Shared Configuration

In a multi-shared storage environment between two sites (as shown in the diagram below), each server in each site has access to the storage being shared between the servers at that site. When a DataKeeper mirror is created, one server in each site will be designated…

Creating an IP Address Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating an IP Address Resource Hierarchy

SIOS Protection Suite provides the ability to monitor local switchable IP addresses and moves them to another network adapter in the same system when a failure is detected. This can avoid an entire resource hierarchy failing over to a backup server. IP Local Recovery…

Upgrading SIOS DataKeeper Cluster Edition

DataKeeper Cluster Edition Installation Guide » Upgrading SIOS DataKeeper Cluster Edition

Upgrading DataKeeper Cluster Edition from previous versions of DataKeeper Cluster Edition is very straightforward. Simply run the installation process outlined below on all systems. The upgrade process stops the DataKeeper Service, copies the new files to the…

Common Hardware Components

SIOS Protection Suite for Windows Technical Documentation » Configuration » SIOS Protection Suite Configurations » Common Hardware Components

All SIOS Protection Suite configurations share these common components as illustrated in the diagram below: Server Groups. The basis for the fault resilience provided by SIOS Protection Suite is clustered Windows servers. The servers, also referred to as SIOS…

User Guide

SIOS Protection Suite for Windows Technical Documentation » User Guide

The User Guide is a complete, searchable resource containing detailed information on the many tasks that can be performed within the LifeKeeper GUI. The User Guide is broken up into the following areas: LifeKeeper GUI – These topics give an overview and…

Running the SIOS Protection Suite Web Client

SIOS Protection Suite for Windows Technical Documentation » User Guide » LifeKeeper GUI » Running the SIOS Protection Suite Web Client

If you wish to administer SIOS Protection Suite from a system outside your cluster, you must use the web client. This is possible for remote systems running any operating system. SIOS Protection Suite for Windows cannot manage both Linux and Windows servers in a single…

Editing Resource Properties

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Editing Resource Properties

To edit the properties of a resource, bring up the Resource Properties dialog just as you would for viewing resource properties. If you are logged into that server with the appropriate permissions, the following items will be editable. •…

Extending an IP Address Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Extending Resource Hierarchies » Extending an IP Address Resource Hierarchy

This operation can be started automatically after you have finished creating an IP address resource hierarchy or from an existing IP address resource hierarchy as described in the section on extending resource hierarchies. The following additional data is required to…

Introduction

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction

SIOS DataKeeper Overview SIOS DataKeeper is a highly optimized host-based replication solution which ensures your data is replicated as quickly and as efficiently as possible from your source server across the network to one or more target servers. Features Some…

Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Error When Attempting to Run SIOS Protection Suite Command From Command Prompt

Symptom When attempting to run a SIOS Protection Suite command from a command prompt, you receive the following error: [File:lock.CLine:1610] Win32 Error: 2 CRITICAL (No. 472) Can’t run this application without LCD Daemon running. Solution SIOS Protection Suite…

TAKESNAPSHOT

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using EMCMD with SIOS DataKeeper » TAKESNAPSHOT

EMCMD TAKESNAPSHOT […] This command, run on the target system, will notify DataKeeper to establish a snapshot of the given volume(s) on the given system. If no snapshot location has been configured, the command will fail. The parameters are: …

Deleting a Hierarchy from All Servers

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Deleting a Hierarchy from All Servers

Select a server-specific resource instance in the hierarchy that you want to delete, and then select Delete Resource Hierarchy from the resource context menu or resource context toolbar. The dialog will display a message verifying the hierarchy you have specified…

Setup of iSCSI Initiator on Windows 2012

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Setup of iSCSI Initiator on Windows 2012

Once the virtual disks/targets are created, each of the cluster servers must initiate a connection to them via Microsoft’s iSCSI Initiator. From “Administrator Tools” in “Server Manager”, start “iSCSI Initiator”. Select the “Targets” tab and…

GUI Network Related – Long Connection Delays on Windows Platforms

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » GUI Network Related – Long Connection Delays on Windows Platforms

Symptom Long Connection Delays on Windows Platforms. Solution From Sun FAQ: “Most likely, your host’s networking setup is incorrect. RMI uses the JavaAPI networking classes, in particular java.net.InetAddress, which will cause TCP/IP host name lookups for both…

Communication Paths

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths

Overview SIOS Protection Suite monitors resource operations and provides failover using shared communication paths (comm paths) between servers. It is critical to SIOS Protection Suite fault detection and resource recovery that communication between the servers…

Taking a Resource Out Of Service

SIOS Protection Suite for Windows Technical Documentation » User Guide » Operator Tasks » Taking a Resource Out Of Service

To take a resource out of service: Select a server-specific resource instance that you want to take out of service and then select Out of Service from the Resource Context Menu or Resource Context Toolbar. A dialog appears confirming the selected resource(s) to…

SIOS DataKeeper for Windows Quick Start Guide

SIOS DataKeeper for Windows Quick Start Guide

This topic provides step-by-step instructions for installing and configuring DataKeeper Standard Edition. The series of steps includes links into the documentation that describe each step in detail. Prerequisites and Installation Read the SIOS Protection Suite for…

Safety Check

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths » Safety Check

When all the communications paths on a server are DEAD, SIOS Protection Suite assumes that the paired system is DEAD (or down) and attempts to fail over. However, SIOS Protection Suite performs a safety check to ensure that the failure occurred in the server rather…

Expanding and Collapsing A Resource Hierarchy Tree

SIOS Protection Suite for Windows Technical Documentation » User Guide » Common Tasks » Expanding and Collapsing A Resource Hierarchy Tree

The resource MSExch.0 is collapsed in this tree. The resource MSExch.0 is expanded in this tree. appears if it is collapsed. appears to the left of a resource icon if it is expanded. To expand a resource hierarchy, click the …

Recovery Kit Requirements

SIOS Protection Suite Installation Guide » Planning Your SIOS Protection Suite Environment » Recovery Kit Requirements

Each of the SIOS Protection Suite Recovery Kits has requirements that you should consider in planning and connecting all the components of your SIOS Protection Suite cluster. While the SIOS Protection Suite for Windows Release Notes provides technical requirements for…

Manage Oracle Database Configuration

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Manage Oracle Database Configuration

To administer a protected Oracle resource from the LifeKeeper GUI, right-click on the Oracle resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the Oracle Database Configuration tab. Use the Oracle Database Configuration page to…

Manual Creation of a Mirror in WSFC

» Topics Hidden from TOC » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…

Performing Rewind on Replicated Volume Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Performing Rewind on Replicated Volume Resources

To perform a rewind operation on a replicated volume resource using the LifeKeeper GUI, right-click on the replicated volume resource and select Rewind Target Volume from the context menu. If you have the Properties panel enabled (View->Properties Panel), select the…

Creating a LAN Manager Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a LAN Manager Resource Hierarchy

The LAN Manager Recovery Kit provides a way to create a computer alias name with associated file shares. The computer alias name acts as a“switchable” computer name, and its associated file shares become available on the system that has the SIOS Protection…

Data Rewind Overview

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Data Rewind Overview

Data Rewind allows administrators to change the contents of a replicated volume to any point in time using rewind and advance operations. This capability is made possible through the Rewind Log which records all data changes that occur on the volume. As long as a…

Silent Installation

DataKeeper Cluster Edition Installation Guide » Installation » Silent Installation

Silent Installation of DataKeeper Cluster Edition *To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install DataKeeper Cluster Edition for Windows…

Resource States

SIOS Protection Suite for Windows Technical Documentation » Introduction » Resource Hierarchies » Resource States

The LifeKeeper GUI status display shows the resources that are defined across all servers to which it is connected. The left pane of the status window displays the Resource Hierarchy Tree which reflects the global resource status (that is, the status of the resource…

Inability to Create a Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Inability to Create a Mirror

Question Why can’t I create a mirror? Answer The common cause of this problem is that the volume on either source or target is in use by another process. Stop the process that is accessing the volume and try again. The SIOS DataKeeper software requires…

Managing DNS Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Managing DNS Resources

To change the Domain administrative user and password associated with a protected DNS resource from the LifeKeeper GUI, right-click on the DNS resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the Resource Settings tab. Select…

DataKeeper Event Log Notification

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » DataKeeper Event Log Notification

The Event Log notification is a mechanism by which one or more users may receive email notices when certain events occur. The Windows Event Log can be set up to provide notifications of certain DataKeeper events that get logged. *Note: This option is only available…

Extending an Oracle Hierarchy

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Extending an Oracle Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create Resource Hierarchy option in which case you should refer to Step 2 below. On the Edit menu, select Resource, then Extend Resource Hierarchy. The Pre-Extend Wizard…

Split-Brain FAQs

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » FAQs » Split-Brain FAQs

Scenario I am using DataKeeper in a non-cluster environment. I am mirroring from Server1 at one site to Server2 at a second site. Communication is broken due to site-to-site VPN, and I need to fail over from Server1 to Server2. I cannot access Server1 from anywhere.…

Removing a Resource Dependency

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Removing a Resource Dependency

Select a server-specific resource instance as the parent from which you want to remove a child dependency, and then select Remove Dependency from the resource context menu or resource context toolbar. Select the Child Resource from the drop down box. This should…

Create an IIS Resource Hierarchy

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy

Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…

Creating a Generic Application Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a Generic Application Resource Hierarchy

Use this option to protect an application that has no associated recovery kit. Before Creating a Resource Hierarchy The first task is to create scripts for the five basic SIOS Protection Suite action functions: • Restore • Remove • Quick…

User Interface – Shows Only One Side of the Mirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » User Interface – Shows Only One Side of the Mirror

If the SIOS DataKeeper UI shows a volume as a source and its corresponding target as available or a volume as a target with the corresponding source volume as available, you can use the command line utility to force an update to the SIOS DataKeeper GUI or delete the…

WSFC 2012 Cluster Creation Default Setting Issue

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » Windows Server 2012 Specific Issues » WSFC 2012 Cluster Creation Default Setting Issue

Description During the cluster creation process in Windows Server 2012, Microsoft has added a new option to automatically consume all disks and manage them through Failover Clustering. As a result, any attempts to create a mirror in DataKeeper will fail and a message…

Creating a File Share List Resource Hierarchy

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Creating a File Share List Resource Hierarchy

The Windows File Manager function allows you to define file shares. The File Share List Resource type allows you to create a resource that includes one or more of those file shares. Criteria for File Share List Resources Not all file shares are available to be…

DataKeeper Volume Resource Private Properties

» Topics Hidden from TOC » Clustering » DataKeeper Volume Resource Private Properties

A DataKeeper Volume resource includes several private properties that are used by DataKeeper Cluster Edition. Among these properties are: VolumeLetter (REG_SZ) – the volume letter that is replicated by DataKeeper and associated with this DataKeeper Volume…

LifeKeeper Communications Manager (LCM)

SIOS Protection Suite for Windows Technical Documentation » User Guide » Advanced Topics » LifeKeeper Communications Manager (LCM)

The LifeKeeper Communication Manager (LCM) provides reliable communication between processes on one or more SIOS Protection Suite servers. This process can use redundant communication paths between systems so that failure of a single communication path does not cause…

Initial Synchronization of Data Across the LAN or WAN

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » WAN Considerations » Initial Synchronization of Data Across the LAN or WAN

When replicating large amounts of data over a WAN link, it is desirable to avoid full resynchronizations which can consume large amounts of network bandwidth and time. DataKeeper avoids almost all full resyncs by using its bitmap technology. However, the initial…

Symptoms and Solutions

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions

SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…

Silent Installation of SIOS Protection Suite

SIOS Protection Suite Installation Guide » Installing SIOS Protection Suite » Silent Installation of SIOS Protection Suite

*Note: To perform the silent installation for SIOS Protection Suite for Windows, you must contact Support to get separate LifeKeeper and DataKeeper installation files. You can install SIOS Protection Suite for Windows silently through the use of the -silent command…

Configuring Generic Application Scripts

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Configuring Generic Application Scripts

Use this feature to update a script that has been created to protect an application that has no associated SIOS Protection Suite Recovery Kit. Right-click on the generic application resource and select Properties. Select the SIOS Protection Suite Generic Application…

Incomplete Resource Priority Modification

SIOS Protection Suite for Windows Technical Documentation » Administration » Working With Resource Hierarchies » Creating Resource Hierarchies » Editing Resource Priorities » Incomplete Resource Priority Modification

A hierarchy in SIOS Protection Suite is defined as all resources associated by parent/child relationships. For resources that have multiple parents, it is not always easy to discern from the GUI all of the root resources for a hierarchy. In order to maintain…

Adding a Shared System

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Working With Shared Volumes » Adding a Shared System

To add a shared system to either the source or target side of a mirror, you must be connected to that system. You can connect to the system prior to starting the Manage Shared Volumes dialog, or you can click Connect to Server from within the dialog. In either case,…

N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to Multiple N-Shared-Disk Targets

This is a complex configuration which combines the aspects of replicating a shared storage environment to multiple shared targets. Note that the number of systems in the Primary Site does not have to equal the number of systems in the Remote Site. Also note that…

DataKeeper Volume Not Available as Cluster Resource Type

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Troubleshooting » Known Issues and Workarounds » DataKeeper Volume Not Available as Cluster Resource Type

WSFC Server – The DataKeeper Volume is Not Available as a Cluster Resource Type After DataKeeper is Installed in a Microsoft WSFC Environment Error/Message The DataKeeper Volume is not available as a cluster resource type after DataKeeper is installed in a…

Web Client Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Web Client Troubleshooting

Background The web client does not display the Cluster Connect dialog. Answer If the web client does not display the Cluster Connect dialog, try the following: Check whether the applet failed. Usually a message is printed somewhere in the browser window…

Applet Troubleshooting

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Applet Troubleshooting

Description If the web client does not display the Cluster Connect dialog, try the following: Check whether the applet failed. Usually a message is printed somewhere in the browser window specifying the state of the applet. In Internet Explorer, an icon may appear…

Components

Components

DataKeeper Components SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror…

Relocation of Intent Log

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Relocation of Intent Log

To relocate the Intent Log (bitmap file), please perform the following on all servers involved: *LEAVE THE MIRROR IN THE MIRRORING STATE! Do not pause it and then move the bitmap file. If you have more than one DataKeeper mirror, move all mirrors to a single system…

DataKeeper Components

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » DataKeeper Components

SIOS DataKeeper for Windows is comprised of the following components: DataKeeper Driver (ExtMirr.sys) – The DataKeeper Driver is a kernel mode driver and is responsible for all mirroring activity between the mirror endpoints. DataKeeper Service…

N-Shared-Disk Replicated to N-Shared-Disk

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper User Guide » Getting Started » N-Shared-Disk Replicated to N-Shared-Disk

This configuration replicates data between sites where each site utilizes shared storage. Note that the number of systems in the Primary Site does not have to equal the number of systems in the Remote Site. Also note that only the Source Server has access to the…

Identical Primary Backup Web Sites

Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Configuration Definitions and Restrictions » Identical Primary Backup Web Sites

For each primary IIS site, you must create an identical backup IIS site on the other server. These two servers must be connected by a LifeKeeper heartbeat. In order for the primary and backup sites to be identical, the following criteria must be met: The site names…

Split-Brain Recovery

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Split-Brain Recovery

After the system’s comm paths have been restored and the servers detect that the volumes are in the Split-Brain state, you will have to perform the Split-Brain Recovery procedure below. Note: If multiple volumes are detected in different resource hierarchies,…

Uninstalling SIOS DataKeeper Cluster Edition

DataKeeper Cluster Edition Installation Guide » Uninstalling SIOS DataKeeper Cluster Edition

Before Removing DataKeeper If planning to uninstall DataKeeper and reinstall a previous version, all jobs/mirrors must be deleted on each node prior to uninstalling. These will need to be recreated once software is reinstalled. Uninstall DataKeeper Cluster…

Firewall Configurations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » Firewall Configurations

SIOS DataKeeper cannot function properly if the firewall settings for the source and target machines are not configured correctly. This means you will need to configure a rule for inbound and outbound connections on each server running SIOS DataKeeper as well as any…

Replication Settings

SIOS Protection Suite for Windows Technical Documentation » User Guide » Data Replication » Replication Settings

From the Volume Resource Properties page, select the Replication Settings button to set the compression level, the network throttling or the SIOS Protection Suite Delete Mirror flag for a replicated volume. Field Tips Select Targets Select…

Managing IP Resources

SIOS Protection Suite for Windows Technical Documentation » User Guide » Maintenance Tasks » Managing IP Resources

To view configuration information associated with a protected IP resource from the LifeKeeper GUI, right-click on the IP resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the IP Configuration tab. The example below shows the…

volume

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » volume

Synopsis volume [-d | -D] [-1 | -u | -p | -U volume_letter] Description This command is used to lock and unlock volumes on the Windows server. It may also be used to register with the LifeKeeper Service. When used in this fashion, it…

New-DataKeeperMirror

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Administration » Using DKPwrShell with SIOS DataKeeper » New-DataKeeperMirror

This cmdlet is used to create a new DataKeeper mirror. Mirrors created with this cmdlet will be visible in the DataKeeper SnapIn (Reports > Server Overview). If a job exists that includes information that matches this mirror (systems, IP Addresses, Volumes, and Sync…

Read and Write Operations

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Read and Write Operations

After the volume mirror is created and the two drives on the primary and secondary servers are synchronized, the following events occur: The system locks out all user access to the target volume; reads and writes are not allowed to the target volume. The source…

Oracle Hierarchy Administration Guidelines

Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Hierarchy Administration » Oracle Hierarchy Administration Guidelines

Follow these guidelines for administering your Oracle hierarchy: Access via protected communication paths. To ensure that users can access the Oracle SID, regardless of the physical system on which it is running, all remote access of the database should be done…

Overview of SIOS Protection Suite Event Forwarding via SNMP

SIOS Protection Suite for Windows Technical Documentation » Administration » Overview of SIOS Protection Suite Event Forwarding via SNMP

The Simple Network Management Protocol (SNMP) defines a device-independent framework for managing networks. Devices on the network are described by MIB (Management Information Base) variables that are supplied by the vendor of the device. An SNMP agent runs on each…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

» Topics Hidden from TOC » Clustering » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Communication Path Types

SIOS Protection Suite for Windows Technical Documentation » Introduction » Communication Paths » Communication Path Types

SIOS Protection Suite provides three different types of comm paths so that you can define redundant comm paths using different protocols. Although there is less value in defining multiple paths of the same type over the same media, redundant paths using different…

Health Check Timeouts

SIOS Protection Suite for Windows Technical Documentation » Troubleshooting » Health Check Timeouts

SYMPTOM: Occasionally, SIOS Protection Suite is installed on a system that is not performing well. There are tell-tale signs of abnormal system behavior that SIOS Protection Suite can detect such as the health check processes not starting or ending properly. The most…

High-Speed Storage Best Practices

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » DataKeeper Configuration » High-Speed Storage Best Practices

Configure Bitmaps If the DataKeeper default bitmap location (%ExtMirrBase%\Bitmaps) is not located on high-speed storage, you should move the bitmaps to a high-speed storage device in order to eliminate I/O bottlenecks with bitmap access. To do this, allocate a small…

Configuring the Postmaster Port Argument

Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Configuring the Postmaster Port Argument

To properly manage the PostgreSQL database cluster the PostgreSQL Recovery Kit requires the postmaster process to be running with the port argument: “-p port”. The port is required to create a PostgreSQL resource hierarchy and for monitoring once the hierarchy is…

sendevent

SIOS Protection Suite for Windows Technical Documentation » Administration » Man Pages » sendevent

Synopsis %LKROOT%\bin\sendevent -C class-of-event -E event -m monitor-name -nname-of-obj-inst [-s severity] Description The event notification facility consists of two parts: an event notification mechanism (%LKROOT%\bin\sendevent) and an application registration…

Performance Monitor Counters

SIOS Protection Suite for Windows Technical Documentation » DataKeeper » Introduction » Understanding Replication » Performance Monitor Counters

SIOS DataKeeper provides counters that extend Performance Monitor with statistics about the status of mirroring on volumes. The counters are installed during the full installation of SIOS DataKeeper software. To access the counters, do the following: On a…

Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

» Topics Hidden from TOC » Clustering » Extending a Clustered DataKeeper Volume to a Node Outside the Cluster

DataKeeper Volume cluster resources can be extended to a DR Node for Disaster Recovery purposes. In the event of a complete failure of all systems in the cluster, data will be accessible on the DR Node (referred to as the “DR Node”). Here you will find instructions…