Support logs can be accessed via the Help icon in the upper right corner of the user interface. These logs are used to troubleshoot system issues and may be requested by SIOS Support. Several modes exist for the level of detail that is included in the logs: Standard Mode (default and recommended) and Debug Mode.

Use the Export Log button to save the Support logs to send to SIOS Support. Use the Purge Log button to clear the existing Support logs on the system. Purge should only be used when requested by SIOS Support since this deletes all of the history in the logs.


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