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Displaying List of Protected File Shares

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Displaying List of Protected File Shares

To display the list of file shares associated with a protected file share resource from the LifeKeeper GUI, right-click on the File Share resource (on the right-hand side of the LifeKeeper GUI) and select Properties, then select the Protected Share List tab. …

LANMAN Name May Be Seen Twice in Browse List

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » LANMAN Name May Be Seen Twice in Browse List

Symptom After creating a LANMAN resource, the LANMAN name may be seen twice in the browse list. Solution One of these entries is an unusable Workstation record. Please disregard this entry and use the other LANMAN Server name.

Log Viewer Dialog

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing Server Log Files » Log Viewer Dialog

The Log Viewer dialog may be accessed from the server context menu or the toolbar. This dialog displays a limited view of the log files maintained by LifeKeeper. When accessed from the toolbar, you can look at log files for any server by changing the selected server in…

Disconnecting from a Server

SIOS DataKeeper for Windows Technical Documentation » User Guide » Setup » Disconnecting from a Server

Use this dialog to disconnect from a server. You may use this option if you no longer wish to view the server in the Administration Window. From the list of servers, select the server(s) that you wish to disconnect from and click Disconnect.

LifeKeeper GUI Issues with Java 1.8.x

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » LifeKeeper GUI Issues with Java 1.8.x

Symptom Unable to load the LifeKeeper GUI via a web browser on a client system using JRE v7 and JRE v8 Solution In the Java Control Panel on the client system, edit security settings, define an Exception Site List, and enter in the cluster nodes.

GUI Network Related – Initial Connection to Server Failed (Error 117)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Network Related – Initial Connection to Server Failed (Error 117)

Symptom Initial Connection to server failed (Error 117). If you are attempting to connect to a server that has two or more network interface cards (NICs), it could indicate a Java RMI binding problem where the first NIC (the one that appears first in the output of…

Create an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Create an IIS Resource Hierarchy

Before creating your IIS hierarchy, be sure you have created the associated IP and volume (if needed) resource hierarchies first. To create a resource instance from the primary server, you should complete the following steps: From the LifeKeeper GUI menu, select…

Incomplete Resource Creation

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Incomplete Resource Creation

Description If the resource setup process is interrupted leaving instances only partially created, you must perform manual cleanup before attempting to install the hierarchy again. Use the LifeKeeper GUI to delete any partially-created resources. See Deleting a…

Maintenance Tasks

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks

The topics in this section cover the tasks necessary for maintaining SIOS Protection Suite. _____________________________________________________________________________________________________________________________________________________ Starting and Stopping…

Reassigning a Job

SIOS DataKeeper for Windows Technical Documentation » User Guide » Working With Jobs » Reassigning a Job

Use the Reassign Job function to move an existing mirror from one job to another without deleting the mirror. Select the job from the middle Summary panel. Right-click and select Reassign Job or select Reassign Job from the Actions panel. Select an existing…

Modifying Quick Check Interval, Deep Check Interval and Local Recovery

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Hierarchy Administration » Modifying Quick Check Interval, Deep Check Interval and Local Recovery

The default values for the quick check interval, deep check interval and local recovery may be modified after the resource has been placed under LifeKeeper protection by using the LifeKeeper GUI. To change the default values, right-click on the resource and select the…

Symptoms and Solutions

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Troubleshooting » Symptoms and Solutions

SYMPTOM Identical sites are created on both the primary and the secondary servers, but the sites are not displayed in the Site Name list in the Create Resource Wizard. SOLUTION Check that the same optional parameters are specified and their values are also the…

Viewing Message History

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Common Tasks » Viewing Message History

On the View Menu, click History. The Message History dialog is displayed (see below). If you want to clear all messages from the history, click Clear. Click OK to close the dialog box. The Message History dialog displays the most recent messages from the…

Creating an Oracle Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Creating an Oracle Hierarchy

After you have completed the necessary setup tasks, use the following steps to define the Oracle Server hierarchy to protect your database(s). From the LifeKeeper GUI menu, select Edit, then Server. From the menu, select Create Resource Hierarchy. The Create…

Process Config Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Process Config Menu

This menu allows users to modify the list of optional SQL Processes that are protected under the resource hierarchy. SIOS Protection Suite will monitor all protected optional services (see Monitoring Your SQL Hierarchy). Select Action: Add Process – Add an…

Manage Oracle Database Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Oracle Recovery Kit Introduction » Oracle Resource Configuration Tasks » Manage Oracle Database Configuration

To administer a protected Oracle resource from the LifeKeeper GUI, right-click on the Oracle resource (on the right-hand side of the LifeKeeper GUI) and select properties, then select the Oracle Database Configuration tab. Use the Oracle Database Configuration page to…

WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 Failover Cluster Manager UI Defect (Delete Action Missing)

Description On Windows Server 2012, the Microsoft Failover Cluster Manager UI tool has a defect. When a “right-click” is performed on a DataKeeper Volume resource from the Available Storage group, the drop-down action list does not appear. That action list would…

Installation of the iSCSI Target

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Installation of the iSCSI Target

From the Server Manager menu, select “Add Roles and Features” from the “Manage” drop-down. Select the “Role-based or feature-based installation” option. From the list of servers presented, select the appropriate server. On the…

SQL Server Services

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Services

The SIOS Protection Suite Microsoft SQL Server Recovery Kit will monitor and protect the following services: SQL2008(R2), 2012, 2014 or 2016: Core Services Optional Services SQL Server (MSSQLSERVER) SQL Server Agent …

Database Config Menu

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Configuration Considerations » Database Config Menu

This menu allows users to modify the list of optional SQL Databases that are protected under the resource hierarchy. SIOS Protection Suite will monitor all protected optional SQL Databases by performing a SQL query to test the connection to the database (see…

EditFileShareResource Utility

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » EditFileShareResource Utility

The EditFileShareResource utility can be used to update a file share resource with all current file shares on the associated volume(s). This can be useful in environments where there are a large number of file shares and file shares have been added or deleted since the…

LCD Configuration Data

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » LCD Configuration Data

LCD stores the following related types of data: Dependency Information Resource Status Information Inter-Server Equivalency Information Dependency Information For each defined resource, SIOS Protection Suite maintains a list of dependencies and a list of…

Creating the SQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft SQL Server Recovery Kit Introduction » SQL Server Installation » Creating the SQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the following steps to define the SQL Server hierarchy to protect your database(s). !Important: If you have an existing SQL database…

Split-Brain Recovery

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Split-Brain Recovery

After the system’s comm paths have been restored and the servers detect that the volumes are in the Split-Brain state, you will have to perform the Split-Brain Recovery procedure below. Note: If multiple volumes are detected in different resource hierarchies,…

Troubleshooting

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting

The topics in this section contain important information about known issues and restrictions offering possible workarounds and/or solutions. ________________________________________________________________________________________________________________ Applet…

Extend an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Extend an IIS Resource Hierarchy

This operation can be started from the Edit menu or initiated automatically upon completing the Create IIS Resource Hierarchy option, in which case you should refer to Step 2 below. On the Edit menu, select Resource then Extend Resource Hierarchy. The Pre-Extend…

Install and Configure SIOS Protection Suite and Recovery Kits

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure SIOS Protection Suite and Recovery Kits

The next step is to install the SIOS Protection Suite Core, which includes the IP Recovery Kit and Microsoft IIS Recovery Kit, on all servers. See the SIOS Protection Suite Installation topics for details on installing SIOS Protection Suite. You must have the same…

Manual Creation of a Mirror in WSFC

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Creating a DataKeeper Volume Resource in WSFC » Manual Creation of a Mirror in WSFC

Wait until the mirrors are in the Mirroring state. Create an Empty Application. Open the Microsoft Windows Failover Cluster GUI Right-click on Services and Applications (in Windows 2012, right-click on Roles) Expand More Actions (not in Windows…

WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

SIOS DataKeeper for Windows Technical Documentation » NO TOC » WSFC 2012 File Shares Cannot be Created for File Server Role Using Server Manager or Failover Cluster Manager

Description Once a cluster File Server role is created, neither Server Manager nor Failover Cluster Manager can be used to initially create the share. Suggested Action Microsoft Article 2804526 provides a high level overview of several WSFC Server 2012 issues…

Running chkdsk on Cluster Volumes during Cluster Volume Online

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Running chkdsk on Cluster Volumes during Cluster Volume Online

As of version 7.6 DataKeeper now runs chkdsk on all mirrored volumes prior to the volume being available for use. DataKeeper now creates a new flag DiskRunChkDsk in Windows Failover Clustering for each DataKeeper volume. The flag determines how chkdsk runs on each…

Delete an IIS Resource Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » IIS Resource Configuration Tasks » Delete an IIS Resource Hierarchy

To delete a resource hierarchy from all the servers in your LifeKeeper environment, complete the following steps: From the LifeKeeper GUI menu, select Edit then Resource. From the drop down menu, select Delete Resource Hierarchy. Select the Target Server where…

Uninstalling SIOS DataKeeper Cluster Edition

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Uninstalling SIOS DataKeeper Cluster Edition

Before Removing DataKeeper If planning to uninstall DataKeeper and reinstall a previous version, all jobs/mirrors must be deleted on each node prior to uninstalling. These will need to be recreated once software is reinstalled. Uninstall DataKeeper Cluster…

Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » Recovering From a SIOS Protection Suite Server Failure in a 1 × 1 Configuration

If a server in your SIOS Protection Suite cluster experiences a failure that causes re-installation of the operating system (and thus SIOS Protection Suite), you will have to re-extend the resource hierarchies from each server in the cluster. If a server in the cluster…

Performing Rewind on Replicated Volume Resources

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Performing Rewind on Replicated Volume Resources

To perform a rewind operation on a replicated volume resource using the LifeKeeper GUI, right-click on the replicated volume resource and select Rewind Target Volume from the context menu. If you have the Properties panel enabled (View->Properties Panel), select the…

Resources Subdirectories

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Advanced Topics » Resources Subdirectories

The filesys, comm, WebServer, database, mail and appsuite directories each contain a resources subdirectory. The content of those directories provides a list of the resource types that are currently defined and managed by SIOS Protection Suite: filesys resource…

Performing Actions on Replicated Volumes

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Data Replication » Performing Actions on Replicated Volumes

To perform actions on a replicated volume resource using the LifeKeeper GUI, right-click on the replicated volume resource and select the action you wish to perform from the context menu. If you have the Properties Panel enabled (View->Properties Panel), the resource…

Switchover in an N-Shared x N-Shared Configuration

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Switchover in an N-Shared x N-Shared Configuration

In a multi-shared storage environment between two sites (as shown in the diagram below), each server in each site has access to the storage being shared between the servers at that site. When a DataKeeper mirror is created, one server in each site will be designated…

GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Network Related – Unknown Host Exception Message Generated During Connection Attempt

Symptom Unknown Host Exception Message Generated During Connection Attempt. The LifeKeeper GUI Client and Server use Java RMI (Remote Method Invocation) technology to communicate. For RMI to work correctly, the client and server must use resolvable hostname or IP…

Configuring the Postmaster Port Argument

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » PostgreSQL Server Hierarchy Administration » Configuring the Postmaster Port Argument

To properly manage the PostgreSQL database cluster the PostgreSQL Recovery Kit requires the postmaster process to be running with the port argument: “-p port”. The port is required to create a PostgreSQL resource hierarchy and for monitoring once the hierarchy is…

Creating the PostgreSQL Hierarchy

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite PostgreSQL Server Recovery Kit Introduction » Server Configuration Considerations » Creating the PostgreSQL Hierarchy

After you have completed the necessary setup tasks outlined in the SIOS Protection Suite for Windows Installation Guide, use the steps listed below to create the PostgreSQL Server hierarchy to protect your database cluster. Important If you have…

Creation of iSCSI Virtual Disks

SIOS DataKeeper for Windows Technical Documentation » User Guide » Using Microsoft iSCSI Target With DataKeeper on Windows 2012 » Creation of iSCSI Virtual Disks

Perform the following on the primary server, wherever the iSCSI Target server is online at the moment. From Server Manager, navigate to File and Storage Services and select iSCSI. Click on the link “To create an iSCSI virtual disk, start the New iSCSI Virtual Disk…

Uninstalling SPS for Windows

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » SIOS Protection Suite for Windows User Guide » Maintenance Tasks » Uninstalling SPS for Windows

Before Removing LifeKeeper Included below are the requirements for removing LifeKeeper software. Move or stop applications. Before removing the software, verify that applications requiring SIOS Protection Suite protection are not on the server. Never remove…

GUI Error Messages

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Troubleshooting » GUI Error Messages

Description Error 101: Illegal argument was passed. Error 102: This program requires a Java Virtual Machine Version 1.5 or greater to run properly. Please refer to the LifeKeeper GUI documentation to verify your setup. Error 103: Could not set Look and Feel for…

Install and Configure Microsoft IIS on All Servers

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Application Recovery Kits » SIOS Protection Suite Microsoft Internet Information Services Recovery Kit Introduction » Installation » Install and Configure Microsoft IIS on All Servers

The next step is to configure Microsoft IIS on all the servers in your cluster. Install and Configure Microsoft IIS Web or FTP Site To create a Web site or FTP site pair, you need to add a new site on each server and configure the pair to be identical, or you can…

Firewall Configurations

SIOS DataKeeper for Windows Technical Documentation » Configuration » Firewall Configurations

SIOS DataKeeper cannot function properly if the firewall settings for the source and target machines are not configured correctly. This means you will need to configure a rule for inbound and outbound connections on each server running SIOS DataKeeper as well as any…

Upgrading SIOS DataKeeper Cluster Edition

SIOS DataKeeper for Windows Technical Documentation » NO TOC » DataKeeper Cluster Edition Installation Guide » Upgrading SIOS DataKeeper Cluster Edition

Upgrading DataKeeper Cluster Edition from previous versions of DataKeeper Cluster Edition is very straightforward. Simply run the installation process outlined below on all systems. The upgrade process stops the DataKeeper Service, copies the new files to the…

Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC Cluster to a Third Node via DataKeeper

When replicating from a WSFC 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to Node…

Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

SIOS DataKeeper for Windows Technical Documentation » NO TOC » SIOS Protection Suite for Windows » Clustering » Extending a Traditional 2-Node WSFC SQL Server Cluster to a Third Node via DataKeeper

When replicating from a WSFC SQL Server 2-node cluster to a third node via DataKeeper, the following tasks are required: Replace the existing WSFC physical disk resource with a DataKeeper volume resource that supports data replication. Change the quorum type to…

Registry Entries

SIOS DataKeeper for Windows Technical Documentation » Administration » Registry Entries

The following registry entries are associated with the SIOS DataKeeper service or driver and can be viewed using Regedt32. The first section contains entries that may be modified; the second section contains entries that are for viewing only and should not be…